메뉴 건너뛰기




Volumn 8, Issue 1, 2020, Pages

Strategic behavior and social norms in tipped service industries

Author keywords

Behavioral economics; Service industries; Social norms; Tipping

Indexed keywords


EID: 85095985567     PISSN: None     EISSN: 19351682     Source Type: Journal    
DOI: 10.2202/1935-1682.1778     Document Type: Article
Times cited : (17)

References (26)
  • 1
    • 0001107510 scopus 로고
    • A theory of social customer, of which unemployment may be one consequence
    • Akerlof, G.A. (1980), "A Theory of Social Customer, of Which Unemployment May be One Consequence," Quarterly Journal of Economics 94, 749-775.
    • (1980) Quarterly Journal of Economics , vol.94 , pp. 749-775
    • Akerlof, G.A.1
  • 2
    • 0242350238 scopus 로고    scopus 로고
    • The implications of tipping for economics and management
    • Azar, O.H. (2003), "The Implications of Tipping for Economics and Management," International Journal of Social Economics 30, 1084-1094.
    • (2003) International Journal of Social Economics , vol.30 , pp. 1084-1094
    • Azar, O.H.1
  • 3
    • 1842661626 scopus 로고    scopus 로고
    • What sustains social norms and how they evolve? The case of tipping
    • Azar, O.H. (2004a). "What Sustains Social Norms and How They Evolve? The Case of Tipping," Journal of Economic Behavior and Organization 54, 49-64.
    • (2004) Journal of Economic Behavior and Organization , vol.54 , pp. 49-64
    • Azar, O.H.1
  • 4
    • 4043062258 scopus 로고    scopus 로고
    • Optimal monitoring with external incentives: The case of tipping
    • Azar, O.H. (2004b). "Optimal Monitoring with External Incentives: The Case of Tipping," Southern Economic Journal 71, 170-181.
    • (2004) Southern Economic Journal , vol.71 , pp. 170-181
    • Azar, O.H.1
  • 5
    • 24144470838 scopus 로고    scopus 로고
    • The social norm of tipping: Does it improve social welfare?
    • Azar, O.H. (2005a). "The Social Norm of Tipping: Does it Improve Social Welfare?" Journal of Economics 85, 141-173.
    • (2005) Journal of Economics , vol.85 , pp. 141-173
    • Azar, O.H.1
  • 7
    • 34249111090 scopus 로고    scopus 로고
    • Do people tip strategically, to improve future service? Theory and evidence
    • Azar, O.H. (2007a). "Do People Tip Strategically, to Improve Future Service? Theory and Evidence," Canadian Journal of Economics 40, 515-527.
    • (2007) Canadian Journal of Economics , vol.40 , pp. 515-527
    • Azar, O.H.1
  • 8
    • 33846642133 scopus 로고    scopus 로고
    • The social norm of tipping: A review
    • Azar, O.H. (2007b). "The Social Norm of Tipping: A Review," Journal of Applied Social Psychology 37, 380-402.
    • (2007) Journal of Applied Social Psychology , vol.37 , pp. 380-402
    • Azar, O.H.1
  • 9
    • 74149088677 scopus 로고    scopus 로고
    • Do people tip because of psychological or strategic motivations? An empirical analysis of restaurant tipping
    • forthcoming
    • Azar, O.H. (2008). "Do People Tip Because of Psychological or Strategic Motivations? An Empirical Analysis of Restaurant Tipping," Applied Economics (forthcoming).
    • (2008) Applied Economics
    • Azar, O.H.1
  • 10
    • 0042404644 scopus 로고
    • Tip payments and the quality of service
    • edited by O.C. Ashenfelter, and W.E. Oates. New York, NY: John Wiley & Sons
    • Ben-Zion, U., and Karni, E. (1977). "Tip Payments and the Quality of Service," in Essays in Labor Market Analysis, edited by O.C. Ashenfelter, and W.E. Oates. New York, NY: John Wiley & Sons, pp. 37-44.
    • (1977) Essays in Labor Market Analysis , pp. 37-44
    • Ben-Zion, U.1    Karni, E.2
  • 15
    • 0012596211 scopus 로고
    • Production, information costs and economic organization: The buyer monitoring case
    • Jacob, N.L., and Page, A.L. (1980). "Production, Information Costs and Economic Organization: The Buyer Monitoring Case," American Economic Review 70, 476-478.
    • (1980) American Economic Review , vol.70 , pp. 476-478
    • Jacob, N.L.1    Page, A.L.2
  • 16
    • 0000744908 scopus 로고
    • Fairness as a constraint on profit seeking: Entitlements in the market
    • Kahneman, D., Knetsch, J. L., and Thaler, R. (1986). "Fairness as a Constraint on Profit Seeking: Entitlements in the Market," American Economic Review 76, 728-741.
    • (1986) American Economic Review , vol.76 , pp. 728-741
    • Kahneman, D.1    Knetsch, J.L.2    Thaler, R.3
  • 18
    • 85076073336 scopus 로고    scopus 로고
    • Tipping in restaurants and around the globe: An interdisciplinary review
    • edited by M. Altman. Armonk, NY: M.E. Sharpe Publishers
    • Lynn, M. (2006). "Tipping in Restaurants and Around the Globe: An Interdisciplinary Review," in Handbook of Contemporary Behavioral Economics: Foundations and Developments, edited by M. Altman. Armonk, NY: M.E. Sharpe Publishers, pp. 626-643.
    • (2006) Handbook of Contemporary Behavioral Economics: Foundations and Developments , pp. 626-643
    • Lynn, M.1
  • 19
    • 0000820080 scopus 로고    scopus 로고
    • Gratitude and gratuity: A meta-analysis of research on the service-tipping relationship
    • Lynn, M., and McCall, M. (2000). "Gratitude and Gratuity: A Meta-Analysis of Research on the Service-Tipping Relationship," Journal of Socio-Economics 29, 203-214.
    • (2000) Journal of Socio-Economics , vol.29 , pp. 203-214
    • Lynn, M.1    McCall, M.2
  • 20
    • 34249104802 scopus 로고    scopus 로고
    • Ph.D. dissertation, Virginia Polytechnic Institute and State University
    • Parrett, M.B. (2003). The Give and Take on Restaurant Tipping. Ph.D. dissertation, Virginia Polytechnic Institute and State University.
    • (2003) The Give and Take on Restaurant Tipping
    • Parrett, M.B.1
  • 22
    • 0007398805 scopus 로고    scopus 로고
    • The economics of tipping: Tips, profits and the market's demand-supply equilibrium
    • Schwartz, Z. (1997). "The Economics of Tipping: Tips, Profits and the Market's Demand-Supply Equilibrium," Tourism Economics 3, 265-279.
    • (1997) Tourism Economics , vol.3 , pp. 265-279
    • Schwartz, Z.1
  • 26
    • 0040007381 scopus 로고    scopus 로고
    • Minimum wages and tipped servers
    • Wessels, W.J. (1997). "Minimum Wages and Tipped Servers," Economic Inquiry 35, 334-349.
    • (1997) Economic Inquiry , vol.35 , pp. 334-349
    • Wessels, W.J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.