Reactions to Organizational Identity Threats in Times of Change: Illustrations from the German Police

Corporate Reputation Review

Volumn 11, Issue 3, 2008, Pages 245-261

  Jacobs, Gabriele ^a   Christe Zeyse, Jochen ^b   Keegan, Anne ^c   Pólos, László ^d  

^a ERASMUS UNIVERSITY   (Netherlands)

^b Fachhochschule der Polizei des Landes Brandenburg   (Germany)

^c UNIVERSITY OF AMSTERDAM   (Netherlands)

^d DURHAM UNIVERSITY   (United Kingdom)

Author keywords

German police force; organizational change; organizational culture; organizational identity

Indexed keywords

EID: 85052350161     PISSN: 13633589     EISSN: 14791889     Source Type: Journal    
DOI: 10.1057/crr.2008.18     Document Type: Article

References (45)

1. Albert, S. and Whetten, D. (1985) ‘Organizational identity’, in L. L. Cummings and B. M. Staw (eds.), Research in Organizational Behavior, Vol. 7, JAI Press, Greenwich, CT, pp. 263–295.
2. Ashforth, B. and Mael, F. (1996) ‘Organizational identity and strategy as a context for the individual’, in J.A.C. Baum and J.E. Dutton (eds.), Advances in Strategic Management, Vol. 13, JAI Press, Greenwich, CT, pp. 19–64.
3. Aucoin, P. (1990) ‘Administrative reform in public management: Paradigms, principles, paradoxes and pendulums’, Governance, 3, 115–137.
4. Balogun, J. and Johnson, G. (2005) ‘From intended strategies to unintended outcomes: The impact of change recipient sensemaking’, Organization Studies, 26, 1573–1601.
5. Barzelay, M. (2001) The New Public Management, University of California Press, Berkeley.
6. Behr, R. (2000) Cop Culture – Der Alltag des Gewaltmonopols: Männlichkeit, Handlungsmuster und Kultur in der Polizei, Leske+Budrich, Opladen.
7. Christe-Zeyse, J. (2004) Controlling in der Polizei. Leitfaden für ein wirkungsorientiertes Management, Boorberg, Stuttgart.
8. Christe-Zeyse, J. (2006a) ‘Neue Steuerung in der Krise? Ein Forschungsbeitrag zur Evaluation erfolgskritischer Faktoren in Reformprojekten der Polizei’, in R. Hoffmann (ed.), Empirische Polizeiforschung VII: Evaluation in der Polizei, Verlag für Polizeiwissenschaft, Frankfurt/Main, pp. 33–54.
9. Christe-Zeyse, J. (2006b) ‘Mit Polizeiarbeit hat das nichts zu tun: Neuere Forschungen zur mangelnden Akzeptanz moderner Managementinstrumente’, Polizei heute, 3, 78–82.
10. Christe-Zeyse, J. (2007) ‘Von Profis, Bürokraten und Managern – Überlegungen zu einer Theorie innerorganisationalen Widerstandsverhaltens in der Polizei’, in T. Ohlemacher, J.-T. Werner and A. Mensching (eds.), Empirische Polizeiforschung VIII: Organisationskultur(en) und Organisationsreform in der Polizei, Verlag für Polizeiwissenschaft, Frankfurt/Main, pp. 175–202.
11. Corley, K.G. and Gioia, D.A. (2004) ‘Identity ambiguity and change in the wake of a corporate spin-off’, Administrative Science Quarterly, 49, 173–208.
12. Corley, K.G., Harquail, C.V., Pratt, M.G., Glynn, M.A., Fiol, C.M. and Hatch, M.J. (2006) ‘Guiding organizational identity through aged adolescence’, Journal of Management Inquiry, 15 (2), 85–99.
13. Crank, J.P. (2004) Understanding Police Culture, 2nd edn., Anderson Publications, Cincinnati.
14. Dutton, J.E. and Dukerich, J.M. (1991) ‘Keeping an eye on the mirror: Image and identity in organizational adaptation’, The Academy of Management Journal, 34 (3), 517–554.
15. Dutton, J.E., Dukerich, J.M. and Harquail, C.V. (1994) ‘Organizational images and member identification’, Administrative Science Quarterly, 39, 239–263.
16. Edelman, L.B. (1992) ‘Legal ambiguity and symbolic structures: Organizational mediation of civil rights law’, American Journal of Sociology, 97, 1531–1576.
17. Elsbach, K.D. and Kramer, R.M. (1996) ‘Members' responses to organizational identity threats: Encountering and countering the business week rankings’, Administrative Science Quarterly, 41, 442–476.
18. Ferlie, E., Ashburner, L., Fitzgerald, L. and Pettigrew, A. (1996) The New Public Management in Action, Oxford University Press, Oxford.
19. Gioia, D.A., Schultz, M. and Corley, K.G. (2000) ‘Organizational identity, image, and adaptive instability’, Academy of Management Review, 25 (1), 63–81.
20. Glynn, M.A. (2000) ‘When cymbals become symbols: Conflict over organizational identity within a symphony orchestra’, Organization Science, 1 (3), 285–298.
21. Golden-Biddle, K. and Rao, H. (1997) ‘Breaches in the boardroom. Organizational identity and conflicts of commitment in a nonprofit organization’, Organization Science, 8 (6), 593–611.
22. Golden, B.R., Dukerich, J.M. and Fabian, F.H. (2000) ‘The interpretation and resolution of resource allocation issues in professional organizations: A critical examination of the professional-manager dichotomy’, Journal of Management Studies, 37 (8), 1157–1187.
23. Hannan, M.T., Pólos, L. and Carroll, G.R. (2003a) ‘Cascading organizational change’, Organization Science, 14 (5), 436–482.
24. Hannan, M.T., Pólos, L. and Carroll, G.R. (2003b) ‘The fog of change: Opacity and asperity in organizations’, Administrative Science Quarterly, 48 (3), 399–432.
25. Hannan, M.T., Pólos, L. and Carroll, G.R. (2007) Logics of Organization Theory: Audiences, Codes, and Ecologies, Princeton University Press, Princeton, NJ.
26. Hatch, M.J. and Schultz, M. (2002) ‘The dynamics of organizational identity’, Human Relations, 55, 989–1019.
27. Jacobs, G., Christe-Zeyse, J. and Keegan, A. (2007a) ‘Der Masterplan und sein Weg durch die Organisation – Wie Verwaltungsreformen auf dem Polizeirevier ankommen’, Gruppendynamik und Organisationsberatung, 38 (3), 282–294.
28. Jacobs, G., Keegan, A., Christe-Zeyse, J. and Pólos, L. (2007b) ‘Expensive leases and disheartened cops – Why employees learn more in change projects than we think’, Paper presented at the American Academy of Management Meeting, August 2007.
29. Jacobs, G., Keegan, A., Christe-Zeyse, J., Seeberg, I. and Runde, B. (2006) ‘The fatal smirk: Insider accounts of organizational change processes in a police organization’, Journal of Organizational Change Management, 19, 173–191.
30. Jann, W. (1998) ‘Neues Steuerungsmodell’, in S. von Bandemer, B. Blanke, F. Nullmeier and G. Wewer (eds.), Handbuch zur Verwaltungsreform, Leske+Budrich, Opladen, pp. 70–80.
31. Llewellyn, S. (2001) ‘Two-way windows: Clinicians as medical managers’, Organization Studies, 22 (4), 593–623.
32. Manning, P.K. (1997) Police Work: The Social Organization of Policing, 2nd edn., Waveland Press, Prospect Heights, IL.
33. Manning, P.K. and Van Maanen, J. (1978) Policing: A View From the Street, Goodyear, Santa Monica, CA.
34. March, J.C. and Simon, H.A. (1958) Organizations, Wiley, New York.
35. Mensching, A. (2006) ‘Gelebte Hierarchien. Mikropolitische Arrangements und organisationskulturelle Praktiken am Beispiel der Polizei’, Dissertation, Fachbereich Erziehungswissenschaften und Psychologie der Freie Universität (FU) Berlin.
36. Pólos, L., Hannan, M.T. and Carroll, G.R. (2002) ‘Foundations of a theory of social forms’, Industrial Corporate Change, 11, 85–115.
37. Pollitt, C., Harrison, S., Hunter, D. and Marnoch, G. (1988) ‘The reluctant managers: Clinicians and budgets and the NHS’, Financial Accountability and Management, 4 (3), 213–234.
38. Ravasi, D. and Schultz, M. (2006) ‘Responding to organizational identity threats: Exploring the role of organizational culture’, Academy of Management Journal, 49 (3), 433–458.
39. Reger, R.K., Gustafson, L.R., Demarie, S.M. and Mullane, J.V. (1994) ‘Reframing the organization: Why implementing total quality is easier said than done’, Academy of Management Review, 19, 565–584.
40. Reiner, R. (1991) Chief Constables: Bobbies, Bosses, or Bureaucrats?, Clarendon Press, Oxford.
41. Reiner, R. (2000) The Politics of the Police, 3rd edn., Oxford University Press, Oxford.
42. Reuss-Ianni, E. and Ianni, F.E. (1983) ‘Street cops and management cops: The two cultures of policing’, in M. Punch (ed.), Control in the Police Organization, MIT Press, Cambridge, MA, pp. 251–274.
43. Van Rekom, J. and Whetten, D. (2007) ‘How organizational beliefs cohere: About essence, distinctiveness and continuity’, Paper presented at the Academy of Management Meeting in Philadelphia, August.
44. Wehe, D. (2006) ‘Führung und Steuerung – Aktuelle Entwicklungen in der Polizei des Landes Nordrhein-Westfalen’, Polizei und Wissenschaft, 3, 53–61.
45. Whetten, D.A. (1998) ‘Preface: Why organizational identity, and why conversations?’, in D.A. Whetten and P.C. Godfrey (eds.), Identity in Organizations. Building Theory Through Conversations, Sage, Thousand Oaks, CA; London, pp. vii–xi.