메뉴 건너뛰기




Volumn 22, Issue 3, 2014, Pages 165-167

Health care in service science special issue of Australasian Marketing Journal

Author keywords

[No Author keywords available]

Indexed keywords


EID: 85027933672     PISSN: 14413582     EISSN: 18393349     Source Type: Journal    
DOI: 10.1016/j.ausmj.2014.08.012     Document Type: Editorial
Times cited : (6)

References (18)
  • 1
    • 0030247184 scopus 로고    scopus 로고
    • Empowering patients: issues and strategies
    • Anderson J.M. Empowering patients: issues and strategies. Soc. Sci. Med 1996, 43(5):697-705.
    • (1996) Soc. Sci. Med , vol.43 , Issue.5 , pp. 697-705
    • Anderson, J.M.1
  • 2
    • 85028115956 scopus 로고    scopus 로고
    • AIHW, Canberra
    • Australian Institute of Health and Welfare Health Expenditure Australia 2013, 2011-2012. AIHW, Canberra.
    • (2013) Health Expenditure Australia , pp. 2011-2012
  • 3
    • 35449004929 scopus 로고    scopus 로고
    • Health care: a fertile field for service research
    • Berry L., Bendapudi N. Health care: a fertile field for service research. J. Serv. Res 2007, 10(2):111-122.
    • (2007) J. Serv. Res , vol.10 , Issue.2 , pp. 111-122
    • Berry, L.1    Bendapudi, N.2
  • 4
    • 85028124583 scopus 로고    scopus 로고
    • Available from: (accessed 14.5.5.).
    • Centers for Medicare and Medicaid Services, 2014. National health expenditure data, projected. Available from: (accessed 14.5.5.). http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html.
    • (2014) National health expenditure data, projected
  • 5
    • 0037202686 scopus 로고    scopus 로고
    • Systematic review of involving patients in the planning and development of health care
    • Crawford M.J., Rutter D., Manley C., Weaver T., Bhui K., Fulop N., et al. Systematic review of involving patients in the planning and development of health care. BMJ. Br. Med. J. 2002, 325(7375):1263-1267.
    • (2002) BMJ. Br. Med. J. , vol.325 , Issue.7375 , pp. 1263-1267
    • Crawford, M.J.1    Rutter, D.2    Manley, C.3    Weaver, T.4    Bhui, K.5    Fulop, N.6
  • 6
    • 84885215297 scopus 로고    scopus 로고
    • Selective halo effects arising from improving the interpersonal skills of frontline employees
    • Dagger T., Danaher P., Sweeney J., McColl-Kennedy J.R. Selective halo effects arising from improving the interpersonal skills of frontline employees. J. Serv. Res 2013, 16(4):488-502.
    • (2013) J. Serv. Res , vol.16 , Issue.4 , pp. 488-502
    • Dagger, T.1    Danaher, P.2    Sweeney, J.3    McColl-Kennedy, J.R.4
  • 7
    • 0002722646 scopus 로고
    • Paradigms lost: on theory method in research in marketing
    • Deshpande R. Paradigms lost: on theory method in research in marketing. J. Mark 1983, 47(Fall):101-110.
    • (1983) J. Mark , vol.47 , Issue.FALL , pp. 101-110
    • Deshpande, R.1
  • 9
    • 0034716586 scopus 로고    scopus 로고
    • Patients as partners in managing chronic disease
    • Holman H., Lorig K. Patients as partners in managing chronic disease. Br. Med. J. 2000, 320(7234):526-527.
    • (2000) Br. Med. J. , vol.320 , Issue.7234 , pp. 526-527
    • Holman, H.1    Lorig, K.2
  • 10
    • 84905648921 scopus 로고    scopus 로고
    • Co-creating value in research: stakeholders' perspectives
    • Janamian T., Jackson C., Dunbar J.A. Co-creating value in research: stakeholders' perspectives. Med. J. Aust 2014, 201(3):s44-s46.
    • (2014) Med. J. Aust , vol.201 , Issue.3 , pp. s44-s46
    • Janamian, T.1    Jackson, C.2    Dunbar, J.A.3
  • 11
    • 84871341373 scopus 로고    scopus 로고
    • What are the core elements of patient-centred care? A narrative review and synthesis of the literature from health policy, medicine and nursing
    • Kitson A., Marshall A., Bassett K., Zeitz K. What are the core elements of patient-centred care? A narrative review and synthesis of the literature from health policy, medicine and nursing. J. Adv. Nurs 2013, 69(1):4-15.
    • (2013) J. Adv. Nurs , vol.69 , Issue.1 , pp. 4-15
    • Kitson, A.1    Marshall, A.2    Bassett, K.3    Zeitz, K.4
  • 12
    • 84908343748 scopus 로고    scopus 로고
    • Beyond the service process: the effects of organizational and market factors on customer perceptions of health care services
    • Published on line 9 July 2014
    • Makarem S.C., Al-Amin M. Beyond the service process: the effects of organizational and market factors on customer perceptions of health care services. J. Serv. Res 2014, Published on line 9 July 2014. 10.1177/1094670514541965.
    • (2014) J. Serv. Res
    • Makarem, S.C.1    Al-Amin, M.2
  • 15
    • 21144474829 scopus 로고
    • A model of consumers' preventive health behaviors: the role of health motivation and health ability
    • Moorman C., Matulich E. A model of consumers' preventive health behaviors: the role of health motivation and health ability. J. Consum. Res 1993, 20(September):208-228.
    • (1993) J. Consum. Res , vol.20 , Issue.SEPTEMBER , pp. 208-228
    • Moorman, C.1    Matulich, E.2
  • 17
    • 84921044409 scopus 로고    scopus 로고
    • Motivating customers to adhere to expert advice in professional services: a medical service context
    • published on line 1 July 2014
    • Seiders K., Godfrey Flynn A., Berry L.L., Haws K.L. Motivating customers to adhere to expert advice in professional services: a medical service context. J. Serv. Res 2014, published on line 1 July 2014. 10.1177/1094670514539567.
    • (2014) J. Serv. Res
    • Seiders, K.1    Godfrey Flynn, A.2    Berry, L.L.3    Haws, K.L.4
  • 18
    • 85028124438 scopus 로고    scopus 로고
    • Available from, accessed 14.5.5.
    • World Health Organization Available from, accessed 14.5.5. http://www.who.int/countries/usa/en/.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.