Does social interaction improve learning outcomes? Evidence from field experiments on massive open online courses

Manufacturing and Service Operations Management

Volumn 19, Issue 3, 2017, Pages 347-367

  Zhang, Dennis J ^a   Allon, Gad ^b   Van Mieghem, Jan A ^c  

^a WASHINGTON UNIVERSITY IN ST LOUIS   (United States)

^b UNIVERSITY OF PENNSYLVANIA   (United States)

^c NORTHWESTERN UNIVERSITY   (United States)

Author keywords

Education; Field experiments; Massive open online courses (MOOCs); Service operations; Social interaction

Indexed keywords

EDUCATION; QUALITY OF SERVICE; SOCIAL SCIENCES; STUDENTS;

DISCUSSION BOARDS; FIELD EXPERIMENT; GROUP INTERACTION; INSTRUMENTAL VARIABLES; MASSIVE OPEN ONLINE COURSE; RANDOMIZED EXPERIMENTS; SERVICE OPERATIONS; SOCIAL INTERACTIONS;

E-LEARNING;

EID: 85026290923     PISSN: 15234614     EISSN: 15265498     Source Type: Journal    
DOI: 10.1287/msom.2016.0615     Document Type: Article

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