Facility management teams: Identifying important human factors from a manufacturing environment

Journal of Facilities Management

Volumn 11, Issue 3, 2013, Pages 253-265

  Fraser, Kym ^a   Gunawan, Janti ^b   Goh, Mark ^c  

^a UNIVERSITY OF SOUTH AUSTRALIA   (Australia)

^b DEPARTMENT OF ELECTRICAL ENGINEERING   (Indonesia)

^c NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

Author keywords

Cellular manufacturing; Empirical study; Facilities management; Human factors; Manufacturing; Manufacturing industries; Teams

Indexed keywords

EID: 85019675886     PISSN: 14725967     EISSN: 17410983     Source Type: Journal    
DOI: 10.1108/JFM-04-2012-0023     Document Type: Article

References (29)

1. Adewunmi, Y., Ajayi, C. and Ogunba, O. (2009), “Facilities management: factors influencing the role of Nigerian estate surveyors”, Journal of Facilities Management, Vol. 7 No. 3, pp. 246-258.
2. Askin, R.G. and Huang, Y. (2001), “Forming effective worker teams for cellular manufacturing”, International Journal of Production Research, Vol. 39 No. 11, pp. 2431-2451.
3. Benders, J. and Badham, R. (2000), “History of cell-based manufacturing”, in Beyerlein, M.M. (Ed.), Work Teams: Past, Present and Future, Kluwer Academic Publishers, Boston, MA, pp. 45-57.
4. Bidanda, B., Ariyawongrat, P., Needy, K.L., Norman, B. and Tharmmaphornphilas, W. (2005), “Human related issues in manufacturing cell design, implementation, and operation: a review and survey”, Computers & Industrial Engineering, Vol. 48, pp. 507-523.
5. Cardellino, P. and Finch, E. (2006), “Evidence of systematic approaches to innovation in facilities management”, Journal of Facilities Management, Vol. 4 No. 3, pp. 150-166.
6. Fraser, K. (2009), “Labour flexibility: impact of functional and localised strategies on team-based product manufacturing”, CoDesign, Vol. 5 No. 3, pp. 143-158.
7. Fraser, K. and Hvolby, H. (2010), “Effective teamworking: can functional flexibility act as an enhancing factor? An Australian case study”, Team Performance Management: An International Journal, Vol. 16 Nos 1/2, pp. 74-94.
8. Fraser, K., Harris, H. and Luong, L. (2007), “Improving the implementation effectiveness of cellular manufacturing: a comprehensive framework for practitioners”, International Journal of Production Research, Vol. 45 No. 24, pp. 5835-5856.
9. Griffin, C. (2002), “Strategic planning for the internal marketing and communication of facilities management”, Journal of Facilities Management, Vol. 1 No. 3, pp. 237-246.
10. Haynes, B. (2007), “The impact of the behavioural environment on office productivity”, Journal of Facilities Management, Vol. 5 No. 3, pp. 158-171.
11. Huang, Y. (1999), “Employee training and assignment for team-based manufacturing systems”, PhD thesis, University of Arizona, Tucson, AZ.
12. Hyer, N.L., Brown, K.A. and Zimmerman, S. (1999), “A socio-technical systems approach to cell design: case study and analysis”, Journal of Operations Management, Vol. 17, pp. 179-203.
13. Johnson, D.J. and Wemmerlov, U. (2004), “Why does cell implementation stop? Factors influencing cell penetration in manufacturing plants”, Production and Operations Management, Vol. 13 No. 3, pp. 272-289.
14. Kleasen, K. and Foster, A. (2002), “Communication strategies for the transition of employees to an open work environment”, Journal of Facilities Management, Vol. 1 No. 3, pp. 201-213.
15. Korsten, A. (2003), “Developing a training plan to ensure employees keep up with the dynamics of facility management”, Journal of Facilities Management, Vol. 1 No. 4, pp. 365-379.
16. Noor, M.N.M. and Pitt, M. (2009), “The application of supply chain management and collaborative innovation in the delivery of facilities management services”, Journal of Facilities Management, Vol. 7 No. 4, pp. 283-297.
17. Norman, B.A., Tharmmaphornphilas, W., Needy, K.L., Bidanda, B. and Warner, R.C. (2002), “Worker assignment in cellular manufacturing considering technical and human skills”, International Journal of Production Research, Vol. 40 No. 6, pp. 1479-1492.
18. Olorunniwo, F. and Udo, G. (2002), “The impact of management and employees on cellular manufacturing implementation”, International Journal of Production Economics, Vol. 76, pp. 27-38.
19. Park, K.S. and Han, S.W. (2002), “Performance obstacles in cellular manufacturing implementation – empirical investigation”, Human Factors and Ergonomics in Manufacturing, Vol. 12 No. 1, pp. 17-29.
20. Pitt, M. (2008), “Building an effective team for business”, Journal of Facilities Management, Vol. 6 No. 2.
21. Pitt, M. and Bennett, J. (2008), “Workforce ownership of space in a space sharing environment”, Journal of Facilities Management, Vol. 6 No. 4, pp. 290-302.
22. Putnam, C. (2004), “High-performance facilities engineering: preparing the team for the sustainable workplace”, Journal of Facilities Management, Vol. 3 No. 2, pp. 161-172.
23. Roper, K.O. and Phillips, D.R. (2007), “Integrating self-managed work teams into project management”, Journal of Facilities Management, Vol. 5 No. 1, pp. 22-36.
24. Sarshar, M. (2006), “Improving service delivery in FM: case study of a UK hospital facilities directorate”, Journal of Facilities Management, Vol. 4 No. 4, pp. 271-285.
25. Scupola, A. (2012), “Managerial perception of service innovation in facility management organizations”, Journal of Facilities Management, Vol. 10 No. 3, pp. 198-211.
26. Udo, G.G. and Ebiefung, A. (1999), “Human factors affecting the success of advanced manufacturing systems”, Computers & Industrial Engineering, Vol. 37, pp. 297-300.
27. Wemmerlov, U. and Johnson, D.J. (1997), “Cellular manufacturing at 46 user plants: implementation experiences and performance improvements”, International Journal of Production Research, Vol. 35 No. 1, pp. 29-49.
28. Wemmerlov, U. and Johnson, D.J. (2000), “Empirical findings on manufacturing cell design”, International Journal of Production Research, Vol. 38 No. 3, pp. 481-507.
29. Yauch, C.A. (2000), “Moving towards cellular manufacturing: the impact of organisational culture for small businesses”, PhD thesis, University of Wisconsin, Madison, WI.