The effect of the language barrier on intercultural communication: A case study of educational travel in italy

Journal of Teaching in Travel and Tourism

Volumn 9, Issue 1-2, 2009, Pages 104-123

  Mancini Cross, Cinzia ^a   Backman, Kenneth F ^a   Baldwin, Elizabeth Dennis ^a  

^a CLEMSON UNIVERSITY   (United States)

Author keywords

Educational travel; Intercultural communication; Language constraints

Indexed keywords

EID: 85014793143     PISSN: 15313220     EISSN: 15313239     Source Type: Journal    
DOI: 10.1080/15313220903042004     Document Type: Article

References (26)

1. Berry, J. W., 2004. “Fundamental psychological processes in intercultural relations”. In Handbook of intercultural training, 3rd, Edited by:Landis, D., Bennett, J. M., and Bennett, M. J., 166–184. Thousand Oaks, CA:Sage.
2. Cohen, E., 2004. Contemporary tourism:Diversity and change, Boston:Elsevier.
3. Cushner, K., and Karim, A. U., 2004. “Study abroad at the university level”. In Handbook of intercultural training, 3rd, Edited by:Landis, D., Bennett, J. M., and Bennett, M. J., 289–308. Thousand Oaks, CA:Sage.
4. Edgell, D. L., and Haenisch, R. T., 1995. Coopetition:Global tourism beyond the millennium, Kansas City, MO:International Policy.
5. Finn, M., Elliott-White, M., and Walton, M., 2000. Tourism & leisure research methods:Data collection, analysis and interpretation, Essex, England:Pearson Education Limited.
6. Fowler, S. M., and Blohm, J. M., 2004. “An analysis of methods for intercultural training”. In Handbook of intercultural training, 3rd, Edited by:Landis, D., Bennett, J. M., and Bennett, M. J., 37–84. Thousand Oaks, CA:Sage.
7. Gmelch, G., 1997. Crossing cultures:Student travel and personal development. International Journal of Intercultural Relations, 21(4):475–490.
8. Gore, J. E., 2005. Dominant beliefs and alternative voices:Discourse, belief, and gender in American study abroad, New York:Routledge Taylor & Francis Group.
9. Hottola, P., 2004. Culture confusion:Intercultural adaptation in tourism. Annals of Tourism Research, 31(2):447–466.
10. Institute of International Education. (2003). Open doors http://opendoors.iienetwork.org (Accessed:24 April 2007).
11. Jack, G., and Phipps, A., 2005. Tourism and intercultural exchange:Why tourism matters, Tonawanda, NY:Channel View.
12. Kim, Y. Y., 2004. “Long-term cross-cultural adaptation”. In Handbook of intercultural training, 3rd, Edited by:Landis, D., Bennett, J. M., and Bennett, M. J., 337–362. Thousand Oaks, CA:Sage.
13. MacCannell, D., 1973. Staged authenticity:Arrangements of social space in tourist settings. American Journal of Sociology, 79(3):589–603.
14. Martin, J. N., 1986. The relationship between student sojourner perceptions of intercultural competencies and previous sojourn experience ERIC document ED280089 (filmed August 12, 1987)
15. Newman, M., 1992. “The trail through experience:Finding self in the recollection of travel”. In Investigating subjectivity, Edited by:Ellis, C., and Flaherty, M. G., 176–201. London:Sage.
16. Pearce, P. L., 2005. Tourist behavior:Themes and conceptual schemes, Tonawanda, NY:Channel View.
17. Puczko, L., 2006. “Interpretation in cultural tourism”. In Cultural tourism in a changing world:Politics, participation and (re)presentation, Edited by:Smith, M. K., and Robinson, M., 227–243. Tonawanda, NY:Channel View.
18. Robie, C., Bateson, A. G., Ellison, P., and Figler, M., 1993. An analysis of the tourist motivation construct. Annals of Tourism Research, 20(4):773–776.
19. Smith, M. K., and Robinson, M., 2006. “Politics, power and play:The shifting contexts of cultural tourism”. In Cultural tourism in a changing world:Politics, participation and (re)presentation, Edited by:Smith, M. K., and Robinson, M., 1–17. Tonawanda, NY:Channel View.
20. Stake, R. E., 1995. The art of case study research, Thousand Oaks, CA:Sage.
21. Sumka, S., 2006. “The impact of study abroad:Educational travel as a model for responsible tourism”. In Responsible travel handbook, 36–37. Ronan, MT:Educational Travel Community, Travel Learning Connections, Inc.
22. Ting-Toomey, S., 1999. Communicating across cultures, New York:Guilford Press.
23. Turner, L. W., Reisinger, Y., and McQuilken, L., 2001. How cultural differences cause dimensions of tourism satisfaction. Journal of Travel & Tourism Marketing, 11(1):79–101.
24. Wang, N., 1999. Rethinking authenticity in tourism experience. Annals of Tourism Research, 26(2):349–370.
25. Ward, C., 2004. “Psychological theories of culture contact and their implications for intercultural training and interventions”. In Handbook of intercultural training, 3rd, Edited by:Landis, D., Bennett, J. M., and Bennett, M. J., 185–216. Thousand Oaks, CA:Sage.
26. Yoo, J., and Sohn, D., 2003. The structure and meanings of intercultural interactions of international tourists. Journal of Travel & Tourism Marketing, 14(1):55–68.