메뉴 건너뛰기




Volumn 274, Issue , 2017, Pages 69-86

Demystifying facilitation: A new approach to investigating the role of facilitation in group decision support processes

Author keywords

Ethnomethodology; Facilitation; Group decision and negotiation (GDN); Group decision support; Group model building; Group support systems (GSS); Journey making; Problem structuring methods (PSMs)

Indexed keywords

DECISION SUPPORT SYSTEMS; DECISION THEORY; MOBILE TELECOMMUNICATION SYSTEMS; MODEL BUILDINGS;

EID: 85011965997     PISSN: 18651348     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-319-52624-9_6     Document Type: Conference Paper
Times cited : (6)

References (46)
  • 2
    • 0039864002 scopus 로고    scopus 로고
    • What’s the problem? An introduction to problem structuring methods
    • Rosenhead, J.: What’s the problem? An introduction to problem structuring methods. Interfaces 26, 117–131 (1996)
    • (1996) Interfaces , vol.26 , pp. 117-131
    • Rosenhead, J.1
  • 3
    • 33745525947 scopus 로고    scopus 로고
    • Where next for problem structuring methods
    • Eden, C., Ackermann, F.: Where next for problem structuring methods. J. Oper. Res. Soc. 57, 766–768 (2006)
    • (2006) J. Oper. Res. Soc , vol.57 , pp. 766-768
    • Eden, C.1    Ackermann, F.2
  • 4
    • 84878896161 scopus 로고    scopus 로고
    • Groups and facilitators within problem structuring processes
    • Bell, S., Morse, S.: Groups and facilitators within problem structuring processes. J. Oper. Res. Soc. 64, 959–972 (2013)
    • (2013) J. Oper. Res. Soc , vol.64 , pp. 959-972
    • Bell, S.1    Morse, S.2
  • 5
    • 0141964123 scopus 로고    scopus 로고
    • The impact of soft OR-methods on problem structuring
    • Joldersma, C., Roelofs, E.: The impact of soft OR-methods on problem structuring. Eur. J. Oper. Res. 152, 696–708 (2004)
    • (2004) Eur. J. Oper. Res , vol.152 , pp. 696-708
    • Joldersma, C.1    Roelofs, E.2
  • 6
    • 34247171228 scopus 로고    scopus 로고
    • Problem structuring without workshops? Experiences with distributed interaction within a PSM process
    • Morton, A., Ackermann, F., Belton, V.: Problem structuring without workshops? Experiences with distributed interaction within a PSM process. J. Oper. Res. Soc. 58, 547–556 (2007)
    • (2007) J. Oper. Res. Soc , vol.58 , pp. 547-556
    • Morton, A.1    Ackermann, F.2    Belton, V.3
  • 7
    • 33747471853 scopus 로고    scopus 로고
    • Using decision support systems to facilitate the social process of knowledge management
    • Montibeller, G., Shaw, D., Westcombe, M.: Using decision support systems to facilitate the social process of knowledge management. Knowl. Manag. Res. Pract. 4, 125–137 (2006)
    • (2006) Knowl. Manag. Res. Pract , vol.4 , pp. 125-137
    • Montibeller, G.1    Shaw, D.2    Westcombe, M.3
  • 8
    • 0141929582 scopus 로고    scopus 로고
    • Cognitive mapping expert views for policy analysis in the public sector
    • Eden, C., Ackermann, F.: Cognitive mapping expert views for policy analysis in the public sector. Eur. J. Oper. Res. 152, 615–630 (2004)
    • (2004) Eur. J. Oper. Res , vol.152 , pp. 615-630
    • Eden, C.1    Ackermann, F.2
  • 9
    • 85011985730 scopus 로고    scopus 로고
    • Making Strategy: Mapping Out Strategic Success
    • Ackermann, F., Eden, C.: Making Strategy: Mapping Out Strategic Success. SAGE, London (2011)
    • (2011) SAGE
    • Ackermann, F.1    Eden, C.2
  • 10
    • 0001818030 scopus 로고    scopus 로고
    • Ethnomethodology’s program
    • Garfinkel, H.: Ethnomethodology’s program. Soc. Psychol. Q. 59, 5–21 (1996)
    • (1996) Soc. Psychol. Q , vol.59 , pp. 5-21
    • Garfinkel, H.1
  • 11
    • 84939161549 scopus 로고    scopus 로고
    • Understanding behaviour in problem structuring methods interventions with activity theory
    • White, L., Burger, K., Yearworth, M.: Understanding behaviour in problem structuring methods interventions with activity theory. Eur. J. Oper. Res. 249, 983–1004 (2016)
    • (2016) Eur. J. Oper. Res , vol.249 , pp. 983-1004
    • White, L.1    Burger, K.2    Yearworth, M.3
  • 12
    • 84937401091 scopus 로고    scopus 로고
    • Understanding PSM interventions through sense-making and the mangle of practice lens
    • Kami, ński, B., Kersten, Gregory, E., Szapiro, T. (eds.) GDN 2015, Springer, Heidelberg
    • White, L., Yearworth, M., Burger, K.: Understanding PSM interventions through sense-making and the mangle of practice lens. In: Kamiński, B., Kersten, Gregory, E., Szapiro, T. (eds.) GDN 2015. LNBIP, vol. 218, pp. 13–27. Springer, Heidelberg (2015). doi:10.1007/978-3-319-19515-5_2
    • (2015) LNBIP , vol.218 , pp. 13-27
    • White, L.1    Yearworth, M.2    Burger, K.3
  • 13
    • 84939885317 scopus 로고    scopus 로고
    • Dynamics of group knowledge production in facilitated modelling workshops: An exploratory study
    • Tavella, E., Franco, A.L.: Dynamics of group knowledge production in facilitated modelling workshops: an exploratory study. Group Decis. Negot. 24, 451–475 (2015)
    • (2015) Group Decis. Negot , vol.24 , pp. 451-475
    • Tavella, E.1    Franco, A.L.2
  • 14
    • 85011956103 scopus 로고    scopus 로고
    • Unpacking the complexity of group problem structuring
    • Kamiński, B., Kersten, G., Szufel, P., Jakubczyk, M., Wachowicz, T. (eds.), Warsaw School of Economics Press, Warsaw
    • Franco, A.L., Greiffenhaggen, C.: Unpacking the complexity of group problem structuring. In: Kamiński, B., Kersten, G., Szufel, P., Jakubczyk, M., Wachowicz, T. (eds.) 15th International Conference on Group Decision and Negotiation Letters, pp. 33–34. Warsaw School of Economics Press, Warsaw (2015)
    • (2015) 15Th International Conference on Group Decision and Negotiation Letters , pp. 33-34
    • Franco, A.L.1    Greiffenhaggen, C.2
  • 15
    • 0001123259 scopus 로고
    • Some elements of a sociology of translation: Domestication of the scallops and the fishermen of St Brieuc Bay
    • Law, J. (ed.), Routledge, London, Power, action & belief
    • Callon, M.: Some elements of a sociology of translation: domestication of the scallops and the fishermen of St Brieuc Bay. In: Law, J. (ed.) A New Sociology of Knowledge?, pp. 196–229. Routledge, London (1986). Power, action & belief
    • (1986) A New Sociology of Knowledge? , pp. 196-229
    • Callon, M.1
  • 16
    • 67349212613 scopus 로고    scopus 로고
    • Understanding problem structuring methods interventions
    • White, L.: Understanding problem structuring methods interventions. Eur. J. Oper. Res. 199, 823–833 (2009)
    • (2009) Eur. J. Oper. Res , vol.199 , pp. 823-833
    • White, L.1
  • 18
    • 0028467889 scopus 로고
    • The death of the expert
    • White, L., Taket, A.: The death of the expert. J. Oper. Res. Soc. 45, 733–748 (1994)
    • (1994) J. Oper. Res. Soc , vol.45 , pp. 733-748
    • White, L.1    Taket, A.2
  • 20
    • 84920548658 scopus 로고    scopus 로고
    • Expert and novice facilitated modelling: A case of a viable system model workshop in a local food network
    • Tavella, E., Papadopoulos, T.: Expert and novice facilitated modelling: a case of a viable system model workshop in a local food network. J. Oper. Res. Soc. 66, 247–264 (2015)
    • (2015) J. Oper. Res. Soc , vol.66 , pp. 247-264
    • Tavella, E.1    Papadopoulos, T.2
  • 21
    • 84962448941 scopus 로고    scopus 로고
    • Recent evidence on the effectiveness of group model building
    • Scott, R.J., Cavana, R.Y., Cameron, D.: Recent evidence on the effectiveness of group model building. Eur. J. Oper. Res. 249, 908–918 (2015)
    • (2015) Eur. J. Oper. Res , vol.249 , pp. 908-918
    • Scott, R.J.1    Cavana, R.Y.2    Cameron, D.3
  • 22
    • 84904549663 scopus 로고    scopus 로고
    • On facilitating group decision making processes with VIP analysis
    • Zarat, é, P., Kersten, G.E., Hernández, J.E. (eds.) GDN 2014, Springer, Heidelberg
    • Ventura, A., Dias, L., Clímaco, J.: On facilitating group decision making processes with VIP analysis. In: Zaraté, P., Kersten, G.E., Hernández, J.E. (eds.) GDN 2014. LNBIP, vol. 180, pp. 246–253. Springer, Heidelberg (2014). doi:10.1007/978-3-319-07179-4_28
    • (2014) LNBIP , vol.180 , pp. 246-253
    • Ventura, A.1    Dias, L.2    Clímaco, J.3
  • 23
    • 79953644997 scopus 로고    scopus 로고
    • Facilitated modelling in strategy development: Measuring the impact on communication, consensus and commitment
    • Rouwette, E.A.J.A.: Facilitated modelling in strategy development: measuring the impact on communication, consensus and commitment. J. Oper. Res. Soc. 62, 879–887 (2011)
    • (2011) J. Oper. Res. Soc , vol.62 , pp. 879-887
    • Rouwette, E.A.J.A.1
  • 24
    • 80053645400 scopus 로고    scopus 로고
    • A comparison of group model building and strategic options development and analysis
    • Rouwette, E., Bastings, I., Blokker, H.: A comparison of group model building and strategic options development and analysis. Group Decis. Negot. 20, 781–803 (2011)
    • (2011) Group Decis. Negot , vol.20 , pp. 781-803
    • Rouwette, E.1    Bastings, I.2    Blokker, H.3
  • 27
    • 84869837148 scopus 로고    scopus 로고
    • Systems thinking: Common ground or untapped territory
    • Henning, P., Chen, W.C.: Systems thinking: common ground or untapped territory? Syst. Res. Behav. Sci. 29, 470–483 (2012)
    • (2012) Syst. Res. Behav. Sci , vol.29 , pp. 470-483
    • Henning, P.1    Chen, W.C.2
  • 30
    • 33745517568 scopus 로고    scopus 로고
    • On becoming expert in the use of problem structuring methods
    • Keys, P.: On becoming expert in the use of problem structuring methods. J. Oper. Res. Soc. 57, 822–829 (2006)
    • (2006) J. Oper. Res. Soc , vol.57 , pp. 822-829
    • Keys, P.1
  • 31
    • 84974873092 scopus 로고
    • OR as technology - some issues and implications
    • Keys, P.: OR as technology - some issues and implications. J. Oper. Res. Soc. 40, 753–759 (1989)
    • (1989) J. Oper. Res. Soc , vol.40 , pp. 753-759
    • Keys, P.1
  • 32
    • 0032342555 scopus 로고    scopus 로고
    • OR as technology revisited
    • Keys, P.: OR as technology revisited. J. Oper. Res. Soc. 49, 99–108 (1998)
    • (1998) J. Oper. Res. Soc , vol.49 , pp. 99-108
    • Keys, P.1
  • 33
    • 85011943461 scopus 로고    scopus 로고
    • Big data and behaviour in OR: Towards a ‘Smart OR’
    • Kunc, M., Malpass, J., White, L. (eds.), Palgrave Macmillan, Basingstoke
    • White, L., Burger, K., Yearworth, M.: Big data and behaviour in OR: towards a ‘Smart OR’. In: Kunc, M., Malpass, J., White, L. (eds.) Behavioral Operational Research: Theory, Methodology and Practice. Palgrave Macmillan, Basingstoke (2016)
    • (2016) Behavioral Operational Research: Theory, Methodology and Practice
    • White, L.1    Burger, K.2    Yearworth, M.3
  • 35
    • 84937401091 scopus 로고    scopus 로고
    • Understanding PSM interventions through sense-making and the mangle of practice lens
    • Kamiński, B., Kersten, G., Szapiro, T. (eds.), Warsaw, Poland
    • White, L., Yearworth, M., Burger, K.: Understanding PSM interventions through sense-making and the mangle of practice lens. In: Kamiński, B., Kersten, G., Szapiro, T. (eds.) 15th International Conference on Group Decision and Negotiation (GDN 2015). Warsaw, Poland (2015)
    • (2015) 15Th International Conference on Group Decision and Negotiation (GDN , pp. 2015
    • White, L.1    Yearworth, M.2    Burger, K.3
  • 36
    • 0035250215 scopus 로고    scopus 로고
    • Evaluating soft OR: Some reflections on an apparently ‘unsuccessful’ implementation using a Soft Systems Methodology (SSM) based approach
    • Connell, N.A.D.: Evaluating soft OR: some reflections on an apparently ‘unsuccessful’ implementation using a Soft Systems Methodology (SSM) based approach. J. Oper. Res. Soc. 52, 150–160 (2001)
    • (2001) J. Oper. Res. Soc , vol.52 , pp. 150-160
    • Connell, N.A.D.1
  • 37
    • 0034550491 scopus 로고    scopus 로고
    • Sociocultural and constructivist theories of learning: Ontology, not just epistemology. Educ
    • Packer, M.J., Goicoechea, J.: Sociocultural and constructivist theories of learning: ontology, not just epistemology. Educ. Psychol. 35, 227–241 (2000)
    • (2000) Psychol , vol.35 , pp. 227-241
    • Packer, M.J.1    Goicoechea, J.2
  • 38
    • 33745546932 scopus 로고    scopus 로고
    • Evaluating problem-structuring methods: Developing an approach to show the value and effectiveness of PSMs
    • White, L.: Evaluating problem-structuring methods: developing an approach to show the value and effectiveness of PSMs. J. Oper. Res. Soc. 57, 842–855 (2006)
    • (2006) J. Oper. Res. Soc , vol.57 , pp. 842-855
    • White, L.1
  • 39
    • 84992797068 scopus 로고    scopus 로고
    • The role of lay people in the production and dissemination of scientific knowledge
    • Callon, M.: The role of lay people in the production and dissemination of scientific knowledge. Sci. Technol. Soc. 4, 81–94 (1999)
    • (1999) Sci. Technol. Soc , vol.4 , pp. 81-94
    • Callon, M.1
  • 40
    • 84939133424 scopus 로고    scopus 로고
    • Behavioural operational research: Towards a framework for understanding behaviour in OR interventions
    • White, L.: Behavioural operational research: towards a framework for understanding behaviour in OR interventions. Eur. J. Oper. Res. 249, 827–841 (2016)
    • (2016) Eur. J. Oper. Res , vol.249 , pp. 827-841
    • White, L.1
  • 42
    • 77951952113 scopus 로고    scopus 로고
    • Problem-structuring methods and project management: An example of stakeholder involvement using hierarchical process modelling methodology
    • Davis, J., MacDonald, A., White, L.: Problem-structuring methods and project management: an example of stakeholder involvement using hierarchical process modelling methodology. Oper. Res. Soc. 61, 893–904 (2010)
    • (2010) Oper. Res. Soc , vol.61 , pp. 893-904
    • Davis, J.1    Macdonald, A.2    White, L.3
  • 45
    • 33745580974 scopus 로고    scopus 로고
    • Oper. Res
    • Oper. Res. Soc. 57, 776–778 (2006)
    • (2006) Soc , vol.57 , pp. 776-778
  • 46
    • 84927961991 scopus 로고    scopus 로고
    • Reassessing the scope of OR practice: The influences of problem structuring methods and the analytics movement
    • Ranyard, J.C., Fildes, R., Hu, T.-I.: Reassessing the scope of OR practice: the influences of problem structuring methods and the analytics movement. Eur. J. Oper. Res. 245, 1–13 (2015)
    • (2015) Eur. J. Oper. Res , vol.245 , pp. 1-13
    • Ranyard, J.C.1    Fildes, R.2    Hu, T.-I.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.