Understanding PSM interventions through sense-making and the mangle of practice lens

Lecture Notes in Business Information Processing

Volumn 218, Issue , 2015, Pages 13-27

  White, Leroy ^a   Yearworth, Mike ^b   Burger, Katharina ^b  

^a UNIVERSITY OF WARWICK   (United Kingdom)

^b UNIVERSITY OF BRISTOL   (United Kingdom)

Author keywords

Collective behavior; Group decision making; Problem structuring methods; Sensemaking; The mangle

Indexed keywords

COLLECTIVE BEHAVIOR; GROUP DECISION MAKING; PROBLEM STRUCTURING METHODS; SENSEMAKING; THE MANGLE;

DECISION MAKING;

EID: 84937401091     PISSN: 18651348     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-319-19515-5_2     Document Type: Conference Paper

References (40)

1. Mingers, J., Rosenhead, J.: Problem structuring methods in action. Eur. J. Oper. Res. 152, 530-554 (2004)
2. Eden, C.: On evaluating the performance of “wide-band” GDSS’s. Eur. J. Oper. Res. 81, 302-311 (1995)
3. White, L.: Evaluating problem-structuring methods: developing an approach to show the value and effectiveness of PSMs. J. Oper. Res. Soc. 57, 842-855 (2006)
4. Ackermann, F.: Problem structuring methods “in the Dock”: arguing the case for Soft OR. Eur. J. Oper. Res. 219, 652-658 (2012)
5. Montibeller, G., Franco, A.: Decision and risk analysis for the evaluation of strategic options. In: O’Brien, F.A., Dyson, R.G. (eds.) Supporting Strategy: Frameworks, Methods and Models, pp. 251-284. Wiley, West Sussex (2007)
6. Ackermann, F., Eden, C.: Negotiation in strategy making teams: Group support systems and the process of cognitive change. Group Decis. Negot. 20, 293-314 (2011)
7. Fisher, R., Ury, W.: Getting to yes. Hutchinson, London (1982)
8. Ormerod, R.: The mangle of OR practice: towards more informative case studies of ‘technical’ projects. J. Oper. Res. Soc. 65, 1245-1260 (2014)
9. Pickering, A.: The mangle of practice - agency and emergence in the sociology of science. Am. J. Sociology 99, 559-589 (1993)
10. Pickering, A.: The Mangle of Practice: Time, Agency, and Science. University of Chicago Press, Chicago (1995)
11. Weick, K.E., Roberts, K.H.: Collective mind in organizations: heedful interrelating on flight decks. Adm. Sci. Q. 38, 357-381 (1993)
12. Connell, N.A.D.: Evaluating Soft OR: some reflections on an apparently “Unsuccessful” implementation using a soft systems methodology (SSM) based approach. J. Oper. Res. Soc. 52, 150-160 (2001)
13. White, L.: Understanding problem structuring methods interventions. Eur. J. Oper. Res. 199, 823-833 (2009)
14. Yearworth, M., White, L.: The non-codified use of problem structuring methods and the need for a generic constitutive definition. Eur. J. Oper. Res. 237, 932-945 (2014)
15. Franco, L.A.: Forms of conversation and problem structuring methods: A conceptual development. J. Oper. Res. Soc. 57, 813-821 (2006)
16. Franco, L.A., Meadows, M.: Exploring new directions for research in problem structuring methods: on the role of cognitive style. J. Oper. Res. Soc. 58, 1621-1629 (2007)
17. Weick, K.E., Sutcliffe, K.M., Obstfeld, D.: Organizing and the process of sense-making. Organ. Sci. 16, 409-421 (2005)
18. Gioia, D.A., Chittipeddi, K.: Sense-making and sense-giving in strategic change initiation. Strategic Manage. J. 12, 433-448 (1991)
19. Maitlis, S., Lawrence, T.B.: Triggers and enablers of sense-giving in organizations. Acad. Manage. J. 50, 57-84 (2007)
20. Smircich, L., Morgan, G.: Leadership: the management of meaning. J. Appl. Behav. Sci. 18, 257-273 (1982)
21. Fiske, S.T., Taylor, S.E.: Social Cognition, 2nd edn., Xviii, 717 pp. Mcgraw-Hill Book Company, New York (1991)
22. Eden, C., Ackermann, F.: Cognitive mapping expert views for policy analysis in the public sector. Eur. J. Oper. Res. 152, 615-630 (2004)
23. Eden, C., Ackermann, F.: Group decision and negotiation in strategy making. Group Decis. Negot. 10, 119-140 (2001)
24. Latour, B.: Science in Action: How to Follow Scientists and Engineers Through Society. Harvard University Press, Cambridge (1987)
25. Rittel, H.W., Webber, M.M.: Dilemmas in a general theory of planning. Policy Sci. 4, 155-169 (1973)
26. Ackoff, R.L.: The art and science of mess management. Interfaces 11, 20-26 (1981)
27. White, L.: Behavioural Issues in PSMs [WWW Document]. IFORS Conf. Present (2014). http://www.ifors2014.org/files2/program-ifors2014.pdf
28. Checkland, P.: Systems Thinking, Systems Practice: Includes a 30-year Retrospective. Wiley, Chichester (1999)
29. Geels, F.W.: Ontologies, socio-technical transitions (to sustainability), and the multi-level perspective. Res. Policy 39, 495-510 (2010)
30. Checkland, P., Scholes, J.: Soft systems methodology: A 30-year retrospective (1999)
31. Davis, J., MacDonald, A., White, L.: Problem-structuring methods and project management: An example of stakeholder involvement using Hierarchical Process Modelling methodology. J. Oper. Res. Soc. 61, 893-904 (2010)
32. Yearworth, M., Schien, D., Burger, K.: D2.1 R1 Energy Master Plan Process Modelling STEEP PROJECT (314277) - Systems Thinking for Comprehensive City Efficient Energy Planning, p. 70. University of Bristol (2014)
33. Yearworth, M., Schien, D., White, L., Burger, K.: Sustainable urban energy planning: A development of problem structuring methodology (2015) (in review)
34. Hindle, G.A.: Case Article—Teaching soft systems methodology and a blueprint for a module. INFORMS Trans. Educ. 12, 31-42 (2011)
35. Marashi, E., Davis, J.P.: An argumentation-based method for managing complex issues in design of infrastructural systems. Reliab. Eng. Sys. Safe. 91, 1535-1545 (2006)
36. Emerson, R.: Working with ‘key incidents’. In: Seale, C., Gobo, G., Gubrium, J.F., Silverman, D. (eds.) Qualitative Research Practice, pp. 427-442. Sage, London (2004)
37. Yearworth, M.: D2.5 Evaluation STEEP PROJECT (314277) - Systems Thinking for Comprehensive City Efficient Energy Planning, p. 56. University of Bristol (2014)
38. Franco, A.: Rethinking Soft OR interventions: models as boundary objects. Eur. J. Oper. Res. 231, 720-733 (2013)
39. Bristol City Council: Bristol Smart City Programme [WWW Document] (2012). http://www.greendigitalcharter.eu/wp-content/uploads/2012/05/Smart-City-Bristol-Programme-April-2012-Briefing-Note.doc. Accessed on 27 November 2014
40. Kemp, R., Loorbach, D., Rotmans, J.: Transition management as a model for managing processes of co-evolution towards sustainable development. Int. J. Sust. Dev. World. 14, 78-91 (2007)