메뉴 건너뛰기




Volumn 23, Issue 3, 2003, Pages 239-251

Adaptive Selling behavior revisited: An empirical examination of learning orientation, sales performance, and job satisfaction

Author keywords

[No Author keywords available]

Indexed keywords


EID: 85009580390     PISSN: 08853134     EISSN: 15577813     Source Type: Journal    
DOI: 10.1080/08853134.2003.10749001     Document Type: Article
Times cited : (157)

References (48)
  • 1
    • 44349172578 scopus 로고
    • Achievement Goals in the Classroom: Students Learning Strategies and Motivation Processes,”
    • Ames, Carol, and Jennifer Archer (1988), “Achievement Goals in the Classroom: Students’ Learning Strategies and Motivation Processes,” Journal of Educational Psychology, 80 (3), 260-267.
    • (1988) Journal of Educational Psychology , vol.80 , Issue.3 , pp. 260-267
    • Ames, C.1    Archer, J.2
  • 2
    • 41649112685 scopus 로고
    • Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach
    • Anderson, James C., and David W. Gerbing (1988), “Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach,” Psychological Bulletin, 103 (3), 411-423.
    • (1988) Psychological Bulletin , vol.103 , Issue.3 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 3
    • 0042226719 scopus 로고
    • The Congruence of Manager Perception of Salesperson Performance and Knowledge-Based Measures of Adaptive Selling
    • Fall
    • Anglin, Kenneth A., Jeffrey J. Stolman, and James W Gentry (1990), “The Congruence of Manager Perception of Salesperson Performance and Knowledge-Based Measures of Adaptive Selling,” Journal of Personal Selling and Sales Management, 10, 4 (Fall), 81-90.
    • (1990) Journal of Personal Selling and Sales Management , vol.10 , Issue.4 , pp. 81-90
    • Anglin, K.A.1    Stolman, J.J.2    Gentry, J.W.3
  • 4
    • 85009543214 scopus 로고
    • A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons
    • Fall
    • Behrman, Douglas N., and William D. Perreault, Jr. (1984), “A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons,” Journal of Marketing, 48, 4 (Fall), 9-21.
    • (1984) Journal of Marketing , vol.48 , Issue.4 , pp. 9-21
    • Behrman, D.N.1    Perreault, W.D.2
  • 5
    • 0030160299 scopus 로고    scopus 로고
    • Determinants of Relationship Quality: An Artificial Neural Network Analysis
    • Bejou, David, Barry Wray, and Thomas N. Ingram (1996), “Determinants of Relationship Quality: An Artificial Neural Network Analysis,” Journal of Business Research, 36 (2), 137-143.
    • (1996) Journal of Business Research , vol.36 , Issue.2 , pp. 137-143
    • Bejou, D.1    Wray, B.2    Ingram, T.N.3
  • 6
    • 84970378038 scopus 로고
    • Practical Issues in Structural Modeling
    • Bentler, Peter M., and Chih-Ping Chou (1987), “Practical Issues in Structural Modeling,” Sociological Methods and Research, 16 (1), 78-117.
    • (1987) Sociological Methods and Research , vol.16 , Issue.1 , pp. 78-117
    • Bentler, P.M.1    Chou, C.-P.2
  • 7
    • 0006321528 scopus 로고
    • The Impact of Adaptive Selling on Sales Effectiveness Within the Pharmaceutical Industry
    • Summer
    • Blackshear, Thomas, and Richard E. Plank (1994), “The Impact of Adaptive Selling on Sales Effectiveness Within the Pharmaceutical Industry,” Journal of Marketing Theory and Practice, 2, 3 (Summer), 106-126.
    • (1994) Journal of Marketing Theory and Practice , vol.2 , Issue.3 , pp. 106-126
    • Blackshear, T.1    Plank, R.E.2
  • 9
    • 0032331033 scopus 로고    scopus 로고
    • Relational Communication Traits and Their Effect on Adaptiveness and Sales Performance
    • Winter
    • Boorom, Michael L., Jerry R. Goolsby, and Rosemary P. Ramsey (1998), “Relational Communication Traits and Their Effect on Adaptiveness and Sales Performance,” Journal of Academy of Marketing Science, 26, 1 (Winter), 16-31.
    • (1998) Journal of Academy of Marketing Science , vol.26 , Issue.1 , pp. 16-31
    • Boorom, M.L.1    Goolsby, J.R.2    Ramsey, R.P.3
  • 10
    • 0033274565 scopus 로고    scopus 로고
    • Goal Orientation and Goal Content as Predictors of Performance in a Training Program
    • Brett, Joan F., and Don VandeWalle (1999), “Goal Orientation and Goal Content as Predictors of Performance in a Training Program,” Journal of Applied Psychology, 84 (6), 863-873.
    • (1999) Journal of Applied Psychology , vol.84 , Issue.6 , pp. 863-873
    • Brett, J.F.1    Vandewalle, D.2
  • 12
    • 85009544862 scopus 로고
    • The Effect of Effort on Sales Performance and Job Satisfaction
    • April
    • Brown, Steven P, and Robert A. Peterson (1994), “The Effect of Effort on Sales Performance and Job Satisfaction,” Journal ofMarketing, 58, 2 (April), 70-81.
    • (1994) Journal Ofmarketing , vol.58 , Issue.2 , pp. 70-81
    • Brown, S.P.1    Peterson, R.A.2
  • 13
    • 0011675822 scopus 로고
    • An Evaluation of Department Store Salespeople by the Interaction Chronograph
    • Chapple, Eliot D., and Gordon Donald, Jr. (1947), “An Evaluation of Department Store Salespeople by the Interaction Chronograph,” Journal ofMarketing, 112, 173-185.
    • (1947) Journal Ofmarketing , vol.112 , pp. 173-185
    • Chapple, E.D.1    Donald, G.2
  • 14
    • 85009577185 scopus 로고    scopus 로고
    • Sales Performance: Timing of Measurement and Type of Measurement Make a Difference
    • Winter
    • Chonko, Lawrence B., Terry N. Loe, James A. Roberts, and John F. Tanner (2000), “Sales Performance: Timing of Measurement and Type of Measurement Make a Difference,” Journal of Personal Selling and Sales Management, 20, 1 (Winter), 23-36.
    • (2000) Journal of Personal Selling and Sales Management , vol.20 , Issue.1 , pp. 23-36
    • Chonko, L.B.1    Loe, T.N.2    Roberts, J.A.3    Tanner, J.F.4
  • 15
    • 0002632758 scopus 로고
    • Personal Characteristics of Salespeople and the Attractiveness of Alternative Rewards
    • June
    • Churchill, Gilbert, Jr., Neil Ford, and Orville Walker, Jr. (1979), “Personal Characteristics of Salespeople and the Attractiveness of Alternative Rewards,” Journal of Business Research, 7, 1 (June), 25-50.
    • (1979) Journal of Business Research , vol.7 , Issue.1 , pp. 25-50
    • Churchill, G.1    Ford, N.2    Walker, O.3
  • 16
    • 0001677253 scopus 로고
    • Classifying Outcomes in Work Motivation Research: An Examination of the Intrinsic-Extrinsic Dichotomy
    • August
    • Dyer, Lee, and Donald F. Parker (1975), “Classifying Outcomes in Work Motivation Research: An Examination of the Intrinsic-Extrinsic Dichotomy,” Journal of Applied Psychology, 60, 1 (August), 455-458.
    • (1975) Journal of Applied Psychology , vol.60 , Issue.1 , pp. 455-458
    • Dyer, L.1    Parker, D.F.2
  • 17
    • 84972758224 scopus 로고
    • Selling as a Dyadic Relationship-A New Approach
    • May
    • Evan, Franklin B. (1963), “Selling as a Dyadic Relationship-A New Approach,” American Behavioral Scientist, 6 (May), 76-79.
    • (1963) American Behavioral Scientist , vol.6 , pp. 76-79
    • Evan, F.B.1
  • 18
    • 85009567062 scopus 로고
    • An Analysis of Alternative Causal Models of Salesperson Role Perception and Work-Related Attitude
    • May
    • Fry, Louise W, Charles M. Futrell, A. Parasuraman, and Margaret A. Chmielewski (1986), “An Analysis of Alternative Causal Models of Salesperson Role Perception and Work-Related Attitude,” Journal of Marketing Research, 23, 2 (May), 153-163.
    • (1986) Journal of Marketing Research , vol.23 , Issue.2 , pp. 153-163
    • Fry, L.W.1    Futrell, C.M.2    Parasuraman, A.3    Chmielewski, M.A.4
  • 19
    • 0027630926 scopus 로고
    • Building a Learning Organization
    • July-August
    • Garvin, David A. (1993), “Building a Learning Organization,” Harvard Business Review, 71, 4 (July-August), 78-91.
    • (1993) Harvard Business Review , vol.71 , Issue.4 , pp. 78-91
    • Garvin, D.A.1
  • 21
    • 0030502842 scopus 로고    scopus 로고
    • The Resource-Advantage Theory of Competition: Dynamics, Path Dependencies, and Evolutionary Dimensions
    • October
    • Hunt, Shelby D., and Robert M. Morgan (1996), “The Resource-Advantage Theory of Competition: Dynamics, Path Dependencies, and Evolutionary Dimensions,” Journal of Marketing, 60, 4 (October), 107-125.
    • (1996) Journal of Marketing , vol.60 , Issue.4 , pp. 107-125
    • Hunt, S.D.1    Morgan, R.M.2
  • 24
    • 0006290773 scopus 로고
    • Adaptive Selling: The Role of Gender, Age, Sales Experience, and Education
    • September
    • Levy, Michael, and Sharma Arun (1994), “Adaptive Selling: The Role of Gender, Age, Sales Experience, and Education,” Journal of Business Research, 31, 1 (September), 39-48.
    • (1994) Journal of Business Research , vol.31 , Issue.1 , pp. 39-48
    • Levy, M.1    Arun, S.2
  • 27
    • 85009576552 scopus 로고    scopus 로고
    • A Psychometric Evaluation of the ADAPTS Scale: A Critique and Recommendations
    • Fall
    • Marks, Ronald, Douglas W. Vorhies, and Gordon J. Badovick (1996), “A Psychometric Evaluation of the ADAPTS Scale: A Critique and Recommendations,” Journal of Personal Selling and Sales Management, 16, 4 (Fall), 53-65.
    • (1996) Journal of Personal Selling and Sales Management , vol.16 , Issue.4 , pp. 53-65
    • Marks, R.1    Vorhies, D.W.2    Badovick, G.J.3
  • 29
    • 0002524850 scopus 로고
    • The Moderating Effects of Gender and Performance on Job Satisfaction and Intentions to Leave in the Sales Force
    • May
    • McNeilly, Kevin M., and Ronald E. Goldsmith (1991), “The Moderating Effects of Gender and Performance on Job Satisfaction and Intentions to Leave in the Sales Force,” Journal of Business Research, 22, 3 (May), 219-232.
    • (1991) Journal of Business Research , vol.22 , Issue.3 , pp. 219-232
    • Mc Neilly, K.M.1    Goldsmith, R.E.2
  • 32
    • 85009643119 scopus 로고    scopus 로고
    • Cognitive Complexity and Salesperson Adaptability: An Exploratory Investigation
    • Winter
    • Porter, Stephen Scott, and Lawrence W. Inks (2000), “Cognitive Complexity and Salesperson Adaptability: An Exploratory Investigation,” Journal of Personal Selling and Sales Management, 20, 1 (Winter), 15-22.
    • (2000) Journal of Personal Selling and Sales Management , vol.20 , Issue.1 , pp. 15-22
    • Porter, S.S.1    Inks, L.W.2
  • 33
    • 0039611663 scopus 로고
    • Sales Success as Predicted by a Process Measure of Adaptability
    • Fall
    • Predmore, Carolyn E., and Joseph G. Bonnice (1994), “Sales Success as Predicted by a Process Measure of Adaptability,” Journal of Personal Selling and Sales Management, 14, 4 (Fall), 55-66.
    • (1994) Journal of Personal Selling and Sales Management , vol.14 , Issue.4 , pp. 55-66
    • Predmore, C.E.1    Bonnice, J.G.2
  • 35
    • 0002984508 scopus 로고
    • An Examination of Gender Differences in Selling Behaviors and Job Attitudes
    • January
    • Siguaw, Judy A., and Earl D. Honeycutt, Jr. (1995), “An Examination of Gender Differences in Selling Behaviors and Job Attitudes,” Industrial Marketing Management, 24, 1 (January), 45-52.
    • (1995) Industrial Marketing Management , vol.24 , Issue.1 , pp. 45-52
    • Siguaw, J.A.1    Honeycutt, E.D.2
  • 36
    • 77956825051 scopus 로고
    • Self-Monitoring Processes
    • L. Berkowitz, ed., New York: Academic Press
    • Snyder, Mark (1979), “Self-Monitoring Processes,” in Advances in Experimental Social Psychology, vol. 12, L. Berkowitz, ed., New York: Academic Press, 86-128.
    • (1979) Advances in Experimental Social Psychology , vol.12 , pp. 86-128
    • Snyder, M.1
  • 37
    • 85009577406 scopus 로고
    • Adaptive Selling: Conceptualization, Measurement, and Nomological Validity
    • February
    • Spiro, Rosann L., and Barton A. Weitz (1990), “Adaptive Selling: Conceptualization, Measurement, and Nomological Validity,” Journal of Marketing Research, 27, 1 (February), 61-69.
    • (1990) Journal of Marketing Research , vol.27 , Issue.1 , pp. 61-69
    • Spiro, R.L.1    Weitz, B.A.2
  • 38
  • 39
    • 0001800608 scopus 로고
    • Smarter Versus Harder: An Exploratory Attributional Analysis of Salespeoples Motivation,”
    • February
    • Sujan, Harish (1986), “Smarter Versus Harder: An Exploratory Attributional Analysis of Salespeople’s Motivation,” Journal of Marketing Research, 23, 1 (February), 41-49.
    • (1986) Journal of Marketing Research , vol.23 , Issue.1 , pp. 41-49
    • Sujan, H.1
  • 40
    • 21344494683 scopus 로고
    • Learning Orientation, Working Smart, and Effective Selling
    • July
    • Sujan, Harish, Barton A. Weitz, and Nirmalya Kumar (1994), “Learning Orientation, Working Smart, and Effective Selling,” Journalof Marketing, 58, 3 (July), 39-53.
    • (1994) Journalof Marketing , vol.58 , Issue.3 , pp. 39-53
    • Sujan, H.1    Weitz, B.A.2    Kumar, N.3
  • 41
    • 84907167994 scopus 로고
    • Increasing Sales Productivity by Getting Salespeople to Work Smarter
    • August
    • Sujan, Harish, Barton A. Weitz, and Nirmalya Kumar, and Mita Sujan (1988), “Increasing Sales Productivity by Getting Salespeople to Work Smarter,” Journal of Personal Selling and Sales Management, 8, 2 (August), 919.
    • (1988) Journal of Personal Selling and Sales Management , vol.8 , Issue.2 , pp. 919
    • Sujan, H.1    Weitz, B.A.2    Kumar, N.3    Sujan, M.4
  • 42
    • 85047683407 scopus 로고    scopus 로고
    • The Role of Goal Orientation Following Performance Feedback
    • August
    • VandeWalle, Don, William L. Cron, and John W. Slocum, Jr. (2001), “The Role of Goal Orientation Following Performance Feedback,” Journal of Applied Psychology, 86, 4 (August), 629-640.
    • (2001) Journal of Applied Psychology , vol.86 , Issue.4 , pp. 629-640
    • Vandewalle, D.1    Cron, W.L.2    Slocum, J.W.3
  • 43
    • 0011511716 scopus 로고
    • Adaptive Selling and Organizational Characteristics
    • Winter
    • Vink, Jaap, and William Verbeke (1993), “Adaptive Selling and Organizational Characteristics,” Journal of Personal Selling and Sales Management, 13, 1 (Winter), 15-25.
    • (1993) Journal of Personal Selling and Sales Management , vol.13 , Issue.1 , pp. 15-25
    • Vink, J.1    Verbeke, W.2
  • 44
    • 0013203719 scopus 로고
    • The Identification of Selling Abilities Needed for Missionary Type Sales
    • Summer
    • Weilbaker, Dan C. (1990), “The Identification of Selling Abilities Needed for Missionary Type Sales,” Journal of Personal Selling and Sales Management, 10, 3 (Summer), 45-58.
    • (1990) Journal of Personal Selling and Sales Management , vol.10 , Issue.3 , pp. 45-58
    • Weilbaker, D.C.1
  • 45
    • 0000374233 scopus 로고
    • The Relationship Between Salesperson Performance and Understanding of Customer Decision Making
    • November
    • Weitz, Barton A. (1978), “The Relationship Between Salesperson Performance and Understanding of Customer Decision Making,” Journal of Marketing Research, 15, 4 (November), 501-516.
    • (1978) Journal of Marketing Research , vol.15 , Issue.4 , pp. 501-516
    • Weitz, B.A.1
  • 46
    • 0002829543 scopus 로고
    • Effectiveness in Sales Interactions: A Contingency Framework
    • November
    • Weitz, Barton A. (1981), “Effectiveness in Sales Interactions: A Contingency Framework,” Journal of Marketing, 45, 1 (November), 85-103.
    • (1981) Journal of Marketing , vol.45 , Issue.1 , pp. 85-103
    • Weitz, B.A.1
  • 47
    • 85009645737 scopus 로고
    • Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness
    • October
    • Weitz, Barton A., Harish Sujan, and Mita Sujan (1986), “Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness,” Journal of Marketing, 50, 4 (October), 174-191.
    • (1986) Journal of Marketing , vol.50 , Issue.4 , pp. 174-191
    • Weitz, B.A.1    Sujan, H.2    Sujan, M.3
  • 48
    • 0000370969 scopus 로고
    • Longitudinal Field Methods for Studying Reciprocal Relationships in Organizational Behavior: Toward Improved Causal Analysis
    • B.M. Staw and L.L. Cummings, eds., Greenwich, CT: JAI Press
    • Williams, Larry J., and Philip M. Podsakoff (1989), “Longitudinal Field Methods for Studying Reciprocal Relationships in Organizational Behavior: Toward Improved Causal Analysis,” in Research in Organizational Behavior, vol. 11, B.M. Staw and L.L. Cummings, eds., Greenwich, CT: JAI Press, 247-292.
    • (1989) Research in Organizational Behavior , vol.11 , pp. 247-292
    • Williams, L.J.1    Podsakoff, P.M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.