-
1
-
-
34248052190
-
The UK Public Sector Modernization Agenda
-
Ahmad, Y. and M. Broussine. 2003. “The UK Public Sector Modernization Agenda.” Public Management Review 5(1): 45-62.
-
(2003)
Public Management Review
, vol.5
, Issue.1
, pp. 45-62
-
-
Ahmad, Y.1
Broussine, M.2
-
2
-
-
0011743798
-
A Proper Mentality for Benchmarking
-
Ammons, D. N. 1999. “A Proper Mentality for Benchmarking.” Public Administration Review 59(2): 105-109.
-
(1999)
Public Administration Review
, vol.59
, Issue.2
, pp. 105-109
-
-
Ammons, D.N.1
-
3
-
-
0040521431
-
Benchmarking as a Performance Management Tool: Experiences Among Municipalities in North Carolina
-
Ammons, D. N. 2000. “Benchmarking as a Performance Management Tool: Experiences Among Municipalities in North Carolina.” Journal of Public Budgeting Accounting and Financial Management 12(1): 106-124.
-
(2000)
Journal of Public Budgeting Accounting and Financial Management
, vol.12
, Issue.1
, pp. 106-124
-
-
Ammons, D.N.1
-
5
-
-
0008767780
-
Performance-Comparison Projects in Local Government: Participants' Perspective
-
Ammons, D. N., C. Coe, and M. Lombardo. 2001. “Performance-Comparison Projects in Local Government: Participants' Perspective.” Public Administration Review 61(1): 100-115.
-
(2001)
Public Administration Review
, vol.61
, Issue.1
, pp. 100-115
-
-
Ammons, D.N.1
Coe, C.2
Lombardo, M.3
-
6
-
-
0040439755
-
Measuring Performance in State Government
-
J. J. Gargan, ed., New York: Marcel Dekker
-
Aristigueta, M. 1999. “Measuring Performance in State Government.” Pp. 347-361 in J. J. Gargan, ed., Handbook of State Government Administration. New York: Marcel Dekker.
-
(1999)
Handbook of State Government Administration
, pp. 347-361
-
-
Aristigueta, M.1
-
10
-
-
0008662303
-
-
London, UK: Audit Commission. Also available online a
-
Audit Commission. 1999a. Best Assured. The Role of the Audit Commission in Best Value. London, UK: Audit Commission. Also available online at http://www.audit-commission.gov.uk
-
(1999)
Best Assured. The Role of the Audit Commission in Best Value
-
-
-
13
-
-
0003938068
-
-
London, UK: Audit Commission. Also available online at
-
Audit Commission 2000. On Target. The Practice of Performance Indicators. London, UK: Audit Commission. Also available online at http://www.audit-commission.gov.uk
-
(2000)
On Target. The Practice of Performance Indicators
-
-
-
15
-
-
20444446140
-
-
Caulfield, Australia: AARF
-
Australian Accounting Research Foundation (AARF). 1996. Financial Reporting by Local Governments. Caulfield, Australia: AARF.
-
(1996)
Financial Reporting by Local Governments
-
-
-
17
-
-
12344282255
-
The Psychological Barriers to Performance Management, or Why isnt Everyone Jumping on the Performance Management Bandwagon?”
-
Behn, R. D. 2002. “The Psychological Barriers to Performance Management, or Why isn’t Everyone Jumping on the Performance Management Bandwagon?” Public Performance & Management Review 26(1): 5-25.
-
(2002)
Public Performance & Management Review
, vol.26
, Issue.1
, pp. 5-25
-
-
Behn, R.D.1
-
18
-
-
0142124132
-
Why Measure Performance? Different Purposes Require Different Measures
-
Behn, R. D. 2003. “Why Measure Performance? Different Purposes Require Different Measures.” Public Administration Review 63(5): 586-606.
-
(2003)
Public Administration Review
, Issue.5
, pp. 586-606
-
-
Behn, R.D.1
-
21
-
-
0013499768
-
Benchmarking as a Tool for the Modernisation Of Local Government
-
Bowerman, M., A. Ball, and G. Francis. 2001. “Benchmarking as a Tool for the Modernisation Of Local Government.” Financial Accountability & Management 17(4): 321-329.
-
(2001)
Financial Accountability & Management
, vol.17
, Issue.4
, pp. 321-329
-
-
Bowerman, M.1
Ball, A.2
Francis, G.3
-
22
-
-
84937340762
-
Labours Modernization of Local Government
-
Brooks, J. 2000. “Labours Modernization of Local Government.” Public Administration 78(3): 593-612.
-
(2000)
Public Administration
, vol.78
, Issue.3
, pp. 593-612
-
-
Brooks, J.1
-
23
-
-
85009575105
-
Service Efforts and Accomplishments Reporting: Has its Time Really Come?
-
Brown, R. E. and J. B. Pyers. 1998. “Service Efforts and Accomplishments Reporting: Has its Time Really Come?” Public Budgeting & Finance 18(4): 101-113.
-
(1998)
Public Budgeting & Finance
, vol.18
, Issue.4
, pp. 101-113
-
-
Brown, R.E.1
Pyers, J.B.2
-
24
-
-
41449089106
-
Ontarios Municipal Performance Measurement Program: Fostering Innovation and Accountability in Local Government.”
-
Burke, J. 2005. “Ontario’s Municipal Performance Measurement Program: Fostering Innovation and Accountability in Local Government.” Government Finance Review 21(3): 22-27.
-
(2005)
Government Finance Review
, vol.21
, Issue.3
, pp. 22-27
-
-
Burke, J.1
-
27
-
-
16844381673
-
Financial Accounting Reform in Flemish Municipalities: An Empirical Investigation
-
Christiaens, J. 1999. “Financial Accounting Reform in Flemish Municipalities: An Empirical Investigation.” Financial Accountability & Management 15(1): 21-40.
-
(1999)
Financial Accountability & Management
, Issue.1
, pp. 21-40
-
-
Christiaens, J.1
-
28
-
-
0011710793
-
Local Government Benchmarking: Lessons from Two Major Multigovem- ment Efforts
-
Coe, C. 1999. “Local Government Benchmarking: Lessons from Two Major Multigovem- ment Efforts.” Public Administration Review 59(2): 110-123.
-
(1999)
Public Administration Review
, vol.59
, Issue.2
, pp. 110-123
-
-
Coe, C.1
-
30
-
-
0038454885
-
Promoting the Utilization of Performance Measures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementario
-
de Lancer Julnes, P. and M. Holzer. 2001. “Promoting the Utilization of Performance Measures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementario.” Public Administration Review 61(6): 693-708.
-
(2001)
Public Administration Review
, vol.61
, Issue.6
, pp. 693-708
-
-
De Lancer Julnes, P.1
Holzer, M.2
-
35
-
-
0008645076
-
The Political Economy of Results-oriented Management in the ‘Neoad- ministrative State: Lessons from the MCDHHS experience.”
-
Durant, R. F. 1999. “The Political Economy of Results-oriented Management in the ‘Neoad- ministrative State’: Lessons from the MCDHHS experience.” American Review of Public Administration 29(4): 307-331.
-
(1999)
American Review of Public Administration
, vol.29
, Issue.4
, pp. 307-331
-
-
Durant, R.F.1
-
37
-
-
0039808672
-
Measuring the Performance of Local Governments
-
Few, P. K. and A. J. Vogt, 1997. “Measuring the Performance of Local Governments.” Popular Government 62(2): 41-54.
-
(1997)
Popular Government
, vol.62
, Issue.2
, pp. 41-54
-
-
Few, P.K.1
Vogt, A.J.2
-
38
-
-
2642532384
-
Explaining the New Public Management: The Importance of Context
-
K. McLaughlin, S. P. Osborne, and E. Ferlie, eds., London, UK: Routledge
-
Flynn, N. 2002. “Explaining the New Public Management: The Importance of Context.” In K. McLaughlin, S. P. Osborne, and E. Ferlie, eds., The New Public Management: Current Trends and Future Prospects. London, UK: Routledge.
-
(2002)
The New Public Management: Current Trends and Future Prospects
-
-
Flynn, N.1
-
40
-
-
1642337001
-
Service Quality and Benchmarking the Performance of Municipal Services
-
Folz, D. H. 2004. “Service Quality and Benchmarking the Performance of Municipal Services.” Public Administration Review 64(2): 209-220.
-
(2004)
Public Administration Review
, vol.64
, Issue.2
, pp. 209-220
-
-
Folz, D.H.1
-
46
-
-
0001058076
-
Debating Developments in New Public Financial Management: The Limits of Global Theorising and Some New Ways Forward
-
Guthrie, J., O. Olson, and C. Humphrey. 1999. “Debating Developments in New Public Financial Management: The Limits of Global Theorising and Some New Ways Forward.” Financial Accountability & Management 15(3&4): 209-228.
-
(1999)
Financial Accountability & Management
, vol.15
, Issue.3-4
, pp. 209-228
-
-
Guthrie, J.1
Olson, O.2
Humphrey, C.3
-
48
-
-
4344587304
-
Monitoring of Indicators in Local and Regional Planning Practice: Concepts and Issues
-
Hoemig, H. and M. Seasons. 2004. “Monitoring of Indicators in Local and Regional Planning Practice: Concepts and Issues.” Planning, Practice & Research 19(1): 81-99.
-
(2004)
Planning, Practice & Research
, vol.19
, Issue.1
, pp. 81-99
-
-
Hoemig, H.1
Seasons, M.2
-
50
-
-
0040439776
-
Five Great Ideas in Public Administration
-
J. Rabin, W. Hildreth and G. Miller, eds, 2nd ed. New York: Marcel Dekker
-
Holzer, M. and V. Gabrielian. 1998. “Five Great Ideas in Public Administration.” Pp. 49-101 in J. Rabin, W. Hildreth and G. Miller, eds., Handbook of Public Administration, 2nd ed. New York: Marcel Dekker.
-
(1998)
Handbook of Public Administration
, pp. 49-101
-
-
Holzer, M.1
Gabrielian, V.2
-
51
-
-
84982705844
-
A Public Management for All Seasons?
-
Hood, C. 1991. “A Public Management for All Seasons?” Public Administration 69(1): 3-19.
-
(1991)
Public Administration
, vol.69
, Issue.1
, pp. 3-19
-
-
Hood, C.1
-
52
-
-
58149210840
-
The New Public Management in the 1980s: Variations on a Theme
-
Hood, C. 1995. “The New Public Management in the 1980s: Variations on a Theme.” Accounting, Organizations and Society 20(2&3): 93-110.
-
(1995)
Accounting, Organizations and Society
, vol.20
, Issue.2-3
, pp. 93-110
-
-
Hood, C.1
-
53
-
-
20444505223
-
Securing Institutional Legitimacy or Organizational Effectiveness? A Case Examining the Impact of Public Sector Reform Initiatives in an Australian Local Authority
-
Hoque, Z. 2005. “Securing Institutional Legitimacy or Organizational Effectiveness? A Case Examining the Impact of Public Sector Reform Initiatives in an Australian Local Authority.” International Journal of Public Sector Management 18(4): 367-382.
-
(2005)
International Journal of Public Sector Management
, vol.18
, Issue.4
, pp. 367-382
-
-
Hoque, Z.1
-
54
-
-
0038348029
-
Creating a UK Competitiveness Index: Regional and Local Benchmarking
-
Huggins, R. 2003. “Creating a UK Competitiveness Index: Regional and Local Benchmarking.” Regional Studies 37(1): 89-96.
-
(2003)
Regional Studies
, vol.37
, Issue.1
, pp. 89-96
-
-
Huggins, R.1
-
56
-
-
0039336277
-
Winston-Salems Participation in the North Carolina Performance Measurement Project.”
-
Jones, A. 1997. “Winston-Salem’s Participation in the North Carolina Performance Measurement Project.” Government Finance Review 13(4): 35-36.
-
(1997)
Government Finance Review
, vol.13
, Issue.4
, pp. 35-36
-
-
Jones, A.1
-
57
-
-
0040439762
-
Program Performance Measures: Designing a System to Manage for Results
-
A. Halachmi and M. Holzer, eds., Burke, VA: Chantelaine Press
-
Kamensky, J. M. 1995. “Program Performance Measures: Designing a System to Manage for Results.” Pp. 239-246 in A. Halachmi and M. Holzer, eds., Competent Government: Theory and Practice. The Best of Public Productivity and Management Review, 1985- 1993. Burke, VA: Chantelaine Press.
-
(1995)
Competent Government: Theory and Practice. The Best of Public Productivity and Management Review, 1985- 1993
, pp. 239-246
-
-
Kamensky, J.M.1
-
58
-
-
0011710734
-
-
San Francisco, CA: Jossey-Bass
-
Keehley, P., S. Medlin, S. A. MacBride, and L. Longmire. 1997. Benchmarking for Best Practices in the Public Sector. San Francisco, CA: Jossey-Bass.
-
(1997)
Benchmarking for Best Practices in the Public Sector
-
-
Keehley, P.1
Medlin, S.2
Macbride, S.A.3
Longmire, L.4
-
59
-
-
0001653114
-
Comparative Performance Measurement: Insights and Lesson Learned from Consortium Effort
-
Kopczynski, M. and M. Lombardo. 1999. “Comparative Performance Measurement: Insights and Lesson Learned from Consortium Effort.” Public Administration Review 59(2): 124-134.
-
(1999)
Public Administration Review
, vol.59
, Issue.2
, pp. 124-134
-
-
Kopczynski, M.1
Lombardo, M.2
-
60
-
-
0005008710
-
Benchmarking and Performance Measurement in Public Sectors
-
Kouzmin, A., E. Loffler, H. Klages, and N. Korac-Kakabadse. 1999. “Benchmarking and Performance Measurement in Public Sectors.” International Journal of Public Sector Management 12(2): 121-144.
-
(1999)
International Journal of Public Sector Management
, vol.12
, Issue.2
, pp. 121-144
-
-
Kouzmin, A.1
Loffler, E.2
Klages, H.3
Korac-Kakabadse, N.4
-
61
-
-
3142665619
-
What Should We Do About Motivation Theory? Six Recommendations for the Twenty-first century
-
Locke, E. A. and G. P. Latham. 2004. “What Should We Do About Motivation Theory? Six Recommendations for the Twenty-first century.” Academy of Management Review 29(3): 388-403.
-
(2004)
ACademy of Management Review
, vol.29
, Issue.3
, pp. 388-403
-
-
Locke, E.A.1
Latham, G.P.2
-
62
-
-
0343831918
-
Quality Awards as a Public Sector Benchmarking Concept in OECD Member Countries: Some Guidelines for Quality Award Organizers
-
Loffler, E. 2001. “Quality Awards as a Public Sector Benchmarking Concept in OECD Member Countries: Some Guidelines for Quality Award Organizers.” Public Administration and Development 21(1): 27-40.
-
(2001)
Public Administration and Development
, vol.21
, Issue.1
, pp. 27-40
-
-
Loffler, E.1
-
63
-
-
0005035383
-
New Labour and the Modernisation of British Local Government: A Critique
-
Midwinter, A. 2001. “New Labour and the Modernisation of British Local Government: A Critique.” Financial Accountability & Management 17(4): 311-320.
-
(2001)
Financial Accountability & Management
, vol.17
, Issue.4
, pp. 311-320
-
-
Midwinter, A.1
-
66
-
-
34548651696
-
Modernising Social Services: The Management Challenge of the 1998 Social Services White Paper
-
M. Hill, ed., Oxford: Blackwell
-
Mitchell, S. 2000. “Modernising Social Services: The Management Challenge of the 1998 Social Services White Paper.” In M. Hill, ed., Local Authority Social Services. Oxford: Blackwell.
-
(2000)
Local Authority Social Services
-
-
Mitchell, S.1
-
68
-
-
34548632062
-
Some Considerations on the Significance of the Assets and Liabilities Statement in Italian Local Government Reform
-
E. Capperchione and R. Mussari, eds., MA: Kluwer
-
Mussari, R. 1999. “Some Considerations on the Significance of the Assets and Liabilities Statement in Italian Local Government Reform.” In E. Capperchione and R. Mussari, eds., Comparative Issues in Local Government Accounting. Nonvell. MA: Kluwer.
-
(1999)
Comparative Issues in Local Government Accounting. Nonvell
-
-
Mussari, R.1
-
71
-
-
0442305793
-
-
London, UK: Office of the Deputy Prime Minister
-
Office of the Deputy Prime Minister, 2003. Best Value Performance Indicators for 2003-2004. London, UK: Office of the Deputy Prime Minister.
-
(2003)
Best Value Performance Indicators for 2003-2004
-
-
-
72
-
-
0345441018
-
Transparency in Local Government: Antipodean Initiatives
-
Pallot, J. 2001. “Transparency in Local Government: Antipodean Initiatives.” The European Accounting Review 10(3): 645-660.
-
(2001)
The European Accounting Review
, vol.10
, Issue.3
-
-
Pallot, J.1
-
73
-
-
24744454043
-
The Best Value Agenda for Auditing
-
Percy, I. 2001. “The Best Value Agenda for Auditing.” Financial Accountability & Management 17(4): 351-361.
-
(2001)
Financial Accountability & Management
, vol.17
, Issue.4
, pp. 351-361
-
-
Percy, I.1
-
74
-
-
0003510272
-
-
2nd ed., revised. Lawrence, KS: University Press of Kansas
-
Peters, B. G. 2001. The Future of Governing, 2nd ed., revised. Lawrence, KS: University Press of Kansas.
-
(2001)
The Future of Governing
-
-
Peters, B.G.1
-
75
-
-
34548621715
-
-
Washington, DC: International Monetary Fund
-
Premchand, A. 1993. Public Expense Management. Washington, DC: International Monetary Fund.
-
(1993)
Public Expense Management
-
-
Premchand, A.1
-
76
-
-
0042824801
-
Benchmarking and Cost Accounting: The North Carolina Approach
-
Rivenbark, W. C. and K. L. Carter. 2000. “Benchmarking and Cost Accounting: The North Carolina Approach.” Journal of Public Budgeting, Accounting, and Financial Management 12(1): 125-137.
-
(2000)
Journal of Public Budgeting, Accounting, and Financial Management
, vol.12
, Issue.1
, pp. 125-137
-
-
Rivenbark, W.C.1
Carter, K.L.2
-
77
-
-
41449104528
-
Construction and Presentation of Performance Indicators in Executive Agency External Reports
-
Rutherford, B. A. 2000. “Construction and Presentation of Performance Indicators in Executive Agency External Reports.” Financial Accountability & Management 16(3): 225-249.
-
(2000)
Financial Accountability & Management
, vol.16
, Issue.3
, pp. 225-249
-
-
Rutherford, B.A.1
-
78
-
-
7244228009
-
Voluntary Reporting Performance Measures to the Public: A Test of Accounting Reports from U.S. Cities
-
Smith, K. A. 2004. “Voluntary Reporting Performance Measures to the Public: A Test of Accounting Reports from U.S. Cities.” International Public Management Journal 7(1): 19-48.
-
(2004)
International Public Management Journal
, vol.7
, Issue.1
, pp. 19-48
-
-
Smith, K.A.1
-
79
-
-
0041702749
-
Management Control and Performance Measurement in Dutch Local Government
-
ter Bogt, H. J. and G. J. van Helden. 2000. “Management Control and Performance Measurement in Dutch Local Government.” Management Accounting Research 11(2): 263-279.
-
(2000)
Management Accounting Research
, vol.11
, Issue.2
, pp. 263-279
-
-
Ter Bogt, H.J.1
Van Helden, G.J.2
-
81
-
-
33846299894
-
Latest Accounting Developments in Local Government Accounting in Spain
-
Vela, J. M. 1996. “Latest Accounting Developments in Local Government Accounting in Spain.” Financial Accountability & Management 12(3): 205-224.
-
(1996)
Financial Accountability & Management
, vol.12
, Issue.3
, pp. 205-224
-
-
Vela, J.M.1
-
82
-
-
84986134503
-
New Managerialism and Australian Police Organizations: A Cautionary Research Note
-
Vickers, M. H. and A. Kouzmin. 2001. “New Managerialism and Australian Police Organizations: A Cautionary Research Note.” International Journal of Public Sector Management 14(2): 7-26.
-
(2001)
International Journal of Public Sector Management
, vol.14
, Issue.2
, pp. 7-26
-
-
Vickers, M.H.1
Kouzmin, A.2
-
83
-
-
4243408080
-
Clarifying Goals, Reporting Results
-
K. E. Newcomer, ed., New Directions for Evaluation 75. San Francisco, CA: Jossey-Bass
-
Wholey, J. S. and K. E. Newcomer. 1997. “Clarifying Goals, Reporting Results.” Pp. 91-98 in K. E. Newcomer, ed., Using Performance Measurement to Improve Public and Nonprofit Programs, New Directions for Evaluation 75. San Francisco, CA: Jossey-Bass.
-
(1997)
Using Performance Measurement to Improve Public and Nonprofit Programs
, pp. 91-98
-
-
Wholey, J.S.1
Newcomer, K.E.2
|