메뉴 건너뛰기




Volumn 9, Issue 4, 2006, Pages 371-398

Consensus Among Public Managers as Strategy for Standardization of Performance Indicators

Author keywords

[No Author keywords available]

Indexed keywords


EID: 85009578814     PISSN: 10967494     EISSN: None     Source Type: Journal    
DOI: 10.1080/10967490601077129     Document Type: Article
Times cited : (18)

References (83)
  • 1
    • 34248052190 scopus 로고    scopus 로고
    • The UK Public Sector Modernization Agenda
    • Ahmad, Y. and M. Broussine. 2003. “The UK Public Sector Modernization Agenda.” Public Management Review 5(1): 45-62.
    • (2003) Public Management Review , vol.5 , Issue.1 , pp. 45-62
    • Ahmad, Y.1    Broussine, M.2
  • 2
    • 0011743798 scopus 로고    scopus 로고
    • A Proper Mentality for Benchmarking
    • Ammons, D. N. 1999. “A Proper Mentality for Benchmarking.” Public Administration Review 59(2): 105-109.
    • (1999) Public Administration Review , vol.59 , Issue.2 , pp. 105-109
    • Ammons, D.N.1
  • 3
    • 0040521431 scopus 로고    scopus 로고
    • Benchmarking as a Performance Management Tool: Experiences Among Municipalities in North Carolina
    • Ammons, D. N. 2000. “Benchmarking as a Performance Management Tool: Experiences Among Municipalities in North Carolina.” Journal of Public Budgeting Accounting and Financial Management 12(1): 106-124.
    • (2000) Journal of Public Budgeting Accounting and Financial Management , vol.12 , Issue.1 , pp. 106-124
    • Ammons, D.N.1
  • 5
    • 0008767780 scopus 로고    scopus 로고
    • Performance-Comparison Projects in Local Government: Participants' Perspective
    • Ammons, D. N., C. Coe, and M. Lombardo. 2001. “Performance-Comparison Projects in Local Government: Participants' Perspective.” Public Administration Review 61(1): 100-115.
    • (2001) Public Administration Review , vol.61 , Issue.1 , pp. 100-115
    • Ammons, D.N.1    Coe, C.2    Lombardo, M.3
  • 6
    • 0040439755 scopus 로고    scopus 로고
    • Measuring Performance in State Government
    • J. J. Gargan, ed., New York: Marcel Dekker
    • Aristigueta, M. 1999. “Measuring Performance in State Government.” Pp. 347-361 in J. J. Gargan, ed., Handbook of State Government Administration. New York: Marcel Dekker.
    • (1999) Handbook of State Government Administration , pp. 347-361
    • Aristigueta, M.1
  • 10
    • 0008662303 scopus 로고    scopus 로고
    • London, UK: Audit Commission. Also available online a
    • Audit Commission. 1999a. Best Assured. The Role of the Audit Commission in Best Value. London, UK: Audit Commission. Also available online at http://www.audit-commission.gov.uk
    • (1999) Best Assured. The Role of the Audit Commission in Best Value
  • 13
    • 0003938068 scopus 로고    scopus 로고
    • London, UK: Audit Commission. Also available online at
    • Audit Commission 2000. On Target. The Practice of Performance Indicators. London, UK: Audit Commission. Also available online at http://www.audit-commission.gov.uk
    • (2000) On Target. The Practice of Performance Indicators
  • 15
    • 20444446140 scopus 로고    scopus 로고
    • Caulfield, Australia: AARF
    • Australian Accounting Research Foundation (AARF). 1996. Financial Reporting by Local Governments. Caulfield, Australia: AARF.
    • (1996) Financial Reporting by Local Governments
  • 17
    • 12344282255 scopus 로고    scopus 로고
    • The Psychological Barriers to Performance Management, or Why isnt Everyone Jumping on the Performance Management Bandwagon?”
    • Behn, R. D. 2002. “The Psychological Barriers to Performance Management, or Why isn’t Everyone Jumping on the Performance Management Bandwagon?” Public Performance & Management Review 26(1): 5-25.
    • (2002) Public Performance & Management Review , vol.26 , Issue.1 , pp. 5-25
    • Behn, R.D.1
  • 18
    • 0142124132 scopus 로고    scopus 로고
    • Why Measure Performance? Different Purposes Require Different Measures
    • Behn, R. D. 2003. “Why Measure Performance? Different Purposes Require Different Measures.” Public Administration Review 63(5): 586-606.
    • (2003) Public Administration Review , Issue.5 , pp. 586-606
    • Behn, R.D.1
  • 21
    • 0013499768 scopus 로고    scopus 로고
    • Benchmarking as a Tool for the Modernis­ation Of Local Government
    • Bowerman, M., A. Ball, and G. Francis. 2001. “Benchmarking as a Tool for the Modernis­ation Of Local Government.” Financial Accountability & Management 17(4): 321-329.
    • (2001) Financial Accountability & Management , vol.17 , Issue.4 , pp. 321-329
    • Bowerman, M.1    Ball, A.2    Francis, G.3
  • 22
    • 84937340762 scopus 로고    scopus 로고
    • Labours Modernization of Local Government
    • Brooks, J. 2000. “Labours Modernization of Local Government.” Public Administration 78(3): 593-612.
    • (2000) Public Administration , vol.78 , Issue.3 , pp. 593-612
    • Brooks, J.1
  • 23
    • 85009575105 scopus 로고    scopus 로고
    • Service Efforts and Accomplishments Reporting: Has its Time Really Come?
    • Brown, R. E. and J. B. Pyers. 1998. “Service Efforts and Accomplishments Reporting: Has its Time Really Come?” Public Budgeting & Finance 18(4): 101-113.
    • (1998) Public Budgeting & Finance , vol.18 , Issue.4 , pp. 101-113
    • Brown, R.E.1    Pyers, J.B.2
  • 24
    • 41449089106 scopus 로고    scopus 로고
    • Ontarios Municipal Performance Measurement Program: Fostering Inno­vation and Accountability in Local Government.”
    • Burke, J. 2005. “Ontario’s Municipal Performance Measurement Program: Fostering Inno­vation and Accountability in Local Government.” Government Finance Review 21(3): 22-27.
    • (2005) Government Finance Review , vol.21 , Issue.3 , pp. 22-27
    • Burke, J.1
  • 27
    • 16844381673 scopus 로고    scopus 로고
    • Financial Accounting Reform in Flemish Municipalities: An Empirical Investigation
    • Christiaens, J. 1999. “Financial Accounting Reform in Flemish Municipalities: An Empirical Investigation.” Financial Accountability & Management 15(1): 21-40.
    • (1999) Financial Accountability & Management , Issue.1 , pp. 21-40
    • Christiaens, J.1
  • 28
    • 0011710793 scopus 로고    scopus 로고
    • Local Government Benchmarking: Lessons from Two Major Multigovem- ment Efforts
    • Coe, C. 1999. “Local Government Benchmarking: Lessons from Two Major Multigovem- ment Efforts.” Public Administration Review 59(2): 110-123.
    • (1999) Public Administration Review , vol.59 , Issue.2 , pp. 110-123
    • Coe, C.1
  • 30
    • 0038454885 scopus 로고    scopus 로고
    • Promoting the Utilization of Performance Mea­sures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementario
    • de Lancer Julnes, P. and M. Holzer. 2001. “Promoting the Utilization of Performance Mea­sures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementario.” Public Administration Review 61(6): 693-708.
    • (2001) Public Administration Review , vol.61 , Issue.6 , pp. 693-708
    • De Lancer Julnes, P.1    Holzer, M.2
  • 35
    • 0008645076 scopus 로고    scopus 로고
    • The Political Economy of Results-oriented Management in the ‘Neoad- ministrative State: Lessons from the MCDHHS experience.”
    • Durant, R. F. 1999. “The Political Economy of Results-oriented Management in the ‘Neoad- ministrative State’: Lessons from the MCDHHS experience.” American Review of Public Administration 29(4): 307-331.
    • (1999) American Review of Public Administration , vol.29 , Issue.4 , pp. 307-331
    • Durant, R.F.1
  • 37
    • 0039808672 scopus 로고    scopus 로고
    • Measuring the Performance of Local Governments
    • Few, P. K. and A. J. Vogt, 1997. “Measuring the Performance of Local Governments.” Popular Government 62(2): 41-54.
    • (1997) Popular Government , vol.62 , Issue.2 , pp. 41-54
    • Few, P.K.1    Vogt, A.J.2
  • 38
    • 2642532384 scopus 로고    scopus 로고
    • Explaining the New Public Management: The Importance of Context
    • K. McLaughlin, S. P. Osborne, and E. Ferlie, eds., London, UK: Routledge
    • Flynn, N. 2002. “Explaining the New Public Management: The Importance of Context.” In K. McLaughlin, S. P. Osborne, and E. Ferlie, eds., The New Public Management: Current Trends and Future Prospects. London, UK: Routledge.
    • (2002) The New Public Management: Current Trends and Future Prospects
    • Flynn, N.1
  • 39
  • 40
    • 1642337001 scopus 로고    scopus 로고
    • Service Quality and Benchmarking the Performance of Municipal Services
    • Folz, D. H. 2004. “Service Quality and Benchmarking the Performance of Municipal Services.” Public Administration Review 64(2): 209-220.
    • (2004) Public Administration Review , vol.64 , Issue.2 , pp. 209-220
    • Folz, D.H.1
  • 46
    • 0001058076 scopus 로고    scopus 로고
    • Debating Developments in New Public Financial Management: The Limits of Global Theorising and Some New Ways Forward
    • Guthrie, J., O. Olson, and C. Humphrey. 1999. “Debating Developments in New Public Financial Management: The Limits of Global Theorising and Some New Ways Forward.” Financial Accountability & Management 15(3&4): 209-228.
    • (1999) Financial Accountability & Management , vol.15 , Issue.3-4 , pp. 209-228
    • Guthrie, J.1    Olson, O.2    Humphrey, C.3
  • 48
    • 4344587304 scopus 로고    scopus 로고
    • Monitoring of Indicators in Local and Regional Planning Practice: Concepts and Issues
    • Hoemig, H. and M. Seasons. 2004. “Monitoring of Indicators in Local and Regional Planning Practice: Concepts and Issues.” Planning, Practice & Research 19(1): 81-99.
    • (2004) Planning, Practice & Research , vol.19 , Issue.1 , pp. 81-99
    • Hoemig, H.1    Seasons, M.2
  • 49
    • 0001182341 scopus 로고    scopus 로고
    • A Vehicle for Change? A Case Study of Performance Improvement in the ‘New Public Sector.”
    • Holloway, J. A., G. A. J. Francis, and C. M. Hinton. 1999. “A Vehicle for Change? A Case Study of Performance Improvement in the ‘New’ Public Sector.” International Journal of Public Sector Management 12(4): 351-365.
    • (1999) International Journal of Public Sector Management , vol.12 , Issue.4 , pp. 351-365
    • Holloway, J.A.1    Francis, G.A.J.2    Hinton, C.M.3
  • 50
    • 0040439776 scopus 로고    scopus 로고
    • Five Great Ideas in Public Administration
    • J. Rabin, W. Hildreth and G. Miller, eds, 2nd ed. New York: Marcel Dekker
    • Holzer, M. and V. Gabrielian. 1998. “Five Great Ideas in Public Administration.” Pp. 49-101 in J. Rabin, W. Hildreth and G. Miller, eds., Handbook of Public Administration, 2nd ed. New York: Marcel Dekker.
    • (1998) Handbook of Public Administration , pp. 49-101
    • Holzer, M.1    Gabrielian, V.2
  • 51
    • 84982705844 scopus 로고
    • A Public Management for All Seasons?
    • Hood, C. 1991. “A Public Management for All Seasons?” Public Administration 69(1): 3-19.
    • (1991) Public Administration , vol.69 , Issue.1 , pp. 3-19
    • Hood, C.1
  • 52
    • 58149210840 scopus 로고
    • The New Public Management in the 1980s: Variations on a Theme
    • Hood, C. 1995. “The New Public Management in the 1980s: Variations on a Theme.” Accounting, Organizations and Society 20(2&3): 93-110.
    • (1995) Accounting, Organizations and Society , vol.20 , Issue.2-3 , pp. 93-110
    • Hood, C.1
  • 53
    • 20444505223 scopus 로고    scopus 로고
    • Securing Institutional Legitimacy or Organizational Effectiveness? A Case Examining the Impact of Public Sector Reform Initiatives in an Australian Local Authority
    • Hoque, Z. 2005. “Securing Institutional Legitimacy or Organizational Effectiveness? A Case Examining the Impact of Public Sector Reform Initiatives in an Australian Local Authority.” International Journal of Public Sector Management 18(4): 367-382.
    • (2005) International Journal of Public Sector Management , vol.18 , Issue.4 , pp. 367-382
    • Hoque, Z.1
  • 54
    • 0038348029 scopus 로고    scopus 로고
    • Creating a UK Competitiveness Index: Regional and Local Benchmark­ing
    • Huggins, R. 2003. “Creating a UK Competitiveness Index: Regional and Local Benchmark­ing.” Regional Studies 37(1): 89-96.
    • (2003) Regional Studies , vol.37 , Issue.1 , pp. 89-96
    • Huggins, R.1
  • 56
    • 0039336277 scopus 로고    scopus 로고
    • Winston-Salems Participation in the North Carolina Performance Measure­ment Project.”
    • Jones, A. 1997. “Winston-Salem’s Participation in the North Carolina Performance Measure­ment Project.” Government Finance Review 13(4): 35-36.
    • (1997) Government Finance Review , vol.13 , Issue.4 , pp. 35-36
    • Jones, A.1
  • 59
    • 0001653114 scopus 로고    scopus 로고
    • Comparative Performance Measurement: Insights and Lesson Learned from Consortium Effort
    • Kopczynski, M. and M. Lombardo. 1999. “Comparative Performance Measurement: Insights and Lesson Learned from Consortium Effort.” Public Administration Review 59(2): 124-134.
    • (1999) Public Administration Review , vol.59 , Issue.2 , pp. 124-134
    • Kopczynski, M.1    Lombardo, M.2
  • 61
    • 3142665619 scopus 로고    scopus 로고
    • What Should We Do About Motivation Theory? Six Recommendations for the Twenty-first century
    • Locke, E. A. and G. P. Latham. 2004. “What Should We Do About Motivation Theory? Six Recommendations for the Twenty-first century.” Academy of Management Review 29(3): 388-403.
    • (2004) ACademy of Management Review , vol.29 , Issue.3 , pp. 388-403
    • Locke, E.A.1    Latham, G.P.2
  • 62
    • 0343831918 scopus 로고    scopus 로고
    • Quality Awards as a Public Sector Benchmarking Concept in OECD Member Countries: Some Guidelines for Quality Award Organizers
    • Loffler, E. 2001. “Quality Awards as a Public Sector Benchmarking Concept in OECD Member Countries: Some Guidelines for Quality Award Organizers.” Public Administration and Development 21(1): 27-40.
    • (2001) Public Administration and Development , vol.21 , Issue.1 , pp. 27-40
    • Loffler, E.1
  • 63
    • 0005035383 scopus 로고    scopus 로고
    • New Labour and the Modernisation of British Local Government: A Critique
    • Midwinter, A. 2001. “New Labour and the Modernisation of British Local Government: A Critique.” Financial Accountability & Management 17(4): 311-320.
    • (2001) Financial Accountability & Management , vol.17 , Issue.4 , pp. 311-320
    • Midwinter, A.1
  • 66
    • 34548651696 scopus 로고    scopus 로고
    • Modernising Social Services: The Management Challenge of the 1998 Social Services White Paper
    • M. Hill, ed., Oxford: Blackwell
    • Mitchell, S. 2000. “Modernising Social Services: The Management Challenge of the 1998 Social Services White Paper.” In M. Hill, ed., Local Authority Social Services. Oxford: Blackwell.
    • (2000) Local Authority Social Services
    • Mitchell, S.1
  • 68
    • 34548632062 scopus 로고    scopus 로고
    • Some Considerations on the Significance of the Assets and Liabilities Statement in Italian Local Government Reform
    • E. Capperchione and R. Mussari, eds., MA: Kluwer
    • Mussari, R. 1999. “Some Considerations on the Significance of the Assets and Liabilities Statement in Italian Local Government Reform.” In E. Capperchione and R. Mussari, eds., Comparative Issues in Local Government Accounting. Nonvell. MA: Kluwer.
    • (1999) Comparative Issues in Local Government Accounting. Nonvell
    • Mussari, R.1
  • 71
    • 0442305793 scopus 로고    scopus 로고
    • London, UK: Office of the Deputy Prime Minister
    • Office of the Deputy Prime Minister, 2003. Best Value Performance Indicators for 2003-2004. London, UK: Office of the Deputy Prime Minister.
    • (2003) Best Value Performance Indicators for 2003-2004
  • 72
    • 0345441018 scopus 로고    scopus 로고
    • Transparency in Local Government: Antipodean Initiatives
    • Pallot, J. 2001. “Transparency in Local Government: Antipodean Initiatives.” The European Accounting Review 10(3): 645-660.
    • (2001) The European Accounting Review , vol.10 , Issue.3
    • Pallot, J.1
  • 73
    • 24744454043 scopus 로고    scopus 로고
    • The Best Value Agenda for Auditing
    • Percy, I. 2001. “The Best Value Agenda for Auditing.” Financial Accountability & Management 17(4): 351-361.
    • (2001) Financial Accountability & Management , vol.17 , Issue.4 , pp. 351-361
    • Percy, I.1
  • 74
    • 0003510272 scopus 로고    scopus 로고
    • 2nd ed., revised. Lawrence, KS: University Press of Kansas
    • Peters, B. G. 2001. The Future of Governing, 2nd ed., revised. Lawrence, KS: University Press of Kansas.
    • (2001) The Future of Governing
    • Peters, B.G.1
  • 75
  • 77
    • 41449104528 scopus 로고    scopus 로고
    • Construction and Presentation of Performance Indicators in Executive Agency External Reports
    • Rutherford, B. A. 2000. “Construction and Presentation of Performance Indicators in Executive Agency External Reports.” Financial Accountability & Management 16(3): 225-249.
    • (2000) Financial Accountability & Management , vol.16 , Issue.3 , pp. 225-249
    • Rutherford, B.A.1
  • 78
    • 7244228009 scopus 로고    scopus 로고
    • Voluntary Reporting Performance Measures to the Public: A Test of Accounting Reports from U.S. Cities
    • Smith, K. A. 2004. “Voluntary Reporting Performance Measures to the Public: A Test of Accounting Reports from U.S. Cities.” International Public Management Journal 7(1): 19-48.
    • (2004) International Public Management Journal , vol.7 , Issue.1 , pp. 19-48
    • Smith, K.A.1
  • 79
    • 0041702749 scopus 로고    scopus 로고
    • Management Control and Performance Measurement in Dutch Local Government
    • ter Bogt, H. J. and G. J. van Helden. 2000. “Management Control and Performance Measurement in Dutch Local Government.” Management Accounting Research 11(2): 263-279.
    • (2000) Management Accounting Research , vol.11 , Issue.2 , pp. 263-279
    • Ter Bogt, H.J.1    Van Helden, G.J.2
  • 81
    • 33846299894 scopus 로고    scopus 로고
    • Latest Accounting Developments in Local Government Accounting in Spain
    • Vela, J. M. 1996. “Latest Accounting Developments in Local Government Accounting in Spain.” Financial Accountability & Management 12(3): 205-224.
    • (1996) Financial Accountability & Management , vol.12 , Issue.3 , pp. 205-224
    • Vela, J.M.1
  • 82
    • 84986134503 scopus 로고    scopus 로고
    • New Managerialism and Australian Police Organiza­tions: A Cautionary Research Note
    • Vickers, M. H. and A. Kouzmin. 2001. “New Managerialism and Australian Police Organiza­tions: A Cautionary Research Note.” International Journal of Public Sector Management 14(2): 7-26.
    • (2001) International Journal of Public Sector Management , vol.14 , Issue.2 , pp. 7-26
    • Vickers, M.H.1    Kouzmin, A.2
  • 83
    • 4243408080 scopus 로고    scopus 로고
    • Clarifying Goals, Reporting Results
    • K. E. Newcomer, ed., New Directions for Evaluation 75. San Francisco, CA: Jossey-Bass
    • Wholey, J. S. and K. E. Newcomer. 1997. “Clarifying Goals, Reporting Results.” Pp. 91-98 in K. E. Newcomer, ed., Using Performance Measurement to Improve Public and Nonprofit Programs, New Directions for Evaluation 75. San Francisco, CA: Jossey-Bass.
    • (1997) Using Performance Measurement to Improve Public and Nonprofit Programs , pp. 91-98
    • Wholey, J.S.1    Newcomer, K.E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.