Local government benchmarking: Lessons from two major multigovernment efforts

Public Administration Review

Volumn 59, Issue 2, 1999, Pages 110-115

  Coe, Charles ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0011710793     PISSN: 00333352     EISSN: None     Source Type: Journal    
DOI: 10.2307/977631     Document Type: Conference Paper

References (9)

1. American Society for Public Administration (ASPA) (1992). Resolution Encouraging the Use of Performance Measurement and Reporting by Government Organizations. 14 April. Washington, DC: ASPA.
2. Few, Paula K. and A. John Vogt (1997). "Measuring the Performance of Local Governments." Popular Government 62: 41-54.
3. Governmental Accounting Standards Board (GASB) (1994). Concept Statement No 2 on Service Efforts and Accomplishment Reporting. Norwalk, CT: GASB.
4. Government Finance Officers Association (GFOA) (1995). Recommended Practices for State and Local Governments. Chicago, IL: GFOA.
5. Lombardo, Michael A. (1997). Telephone interview, 21 August, 1997.
6. _ (1998). Telephone interview, 3 March, 1998.
7. Urban Institute and International City/County Management Association (ICMA) (1992). How Effective Are Your Community Services? Procedures for Promoting Results. Washington, DC: Urban Institute and ICMA.
8. International City/County Management Association (ICMA) (1996). Comparative Performance Measurement: FY 1995 Data Report. Washington, DC: ICMA.
9. Institute of Government (IOG) (1997). Performance and Cost Data: Phase 1 City Services. Chapel Hill, NC: IOG.