메뉴 건너뛰기




Volumn 23, Issue 3, 2003, Pages 221-237

Sales manager behavior control strategy and its consequences: The impact of manager gender differences

Author keywords

[No Author keywords available]

Indexed keywords


EID: 85009553218     PISSN: 08853134     EISSN: 15577813     Source Type: Journal    
DOI: 10.1080/08853134.2003.10749000     Document Type: Article
Times cited : (22)

References (40)
  • 1
    • 0002498105 scopus 로고
    • Perspectives on Behavior-Based Versus Outcome-Based Salesforce Control Systems
    • October
    • Anderson, Erin, and Richard L. Oliver (1987), “Perspectives on Behavior-Based Versus Outcome-Based Salesforce Control Systems,” Journal of Marketing, 51, 4 (October), 76-88.
    • (1987) Journal of Marketing , vol.51 , Issue.4 , pp. 76-88
    • Anderson, E.1    Oliver, R.L.2
  • 2
    • 85009544916 scopus 로고
    • Estimating Non-Response Bias in Mail Surveys
    • August
    • Armstrong, Scott J., and Terry S. Overton (1977), “Estimating Non-Response Bias in Mail Surveys,” Journal of Marketing Research, 17, 3 (August), 396-402.
    • (1977) Journal of Marketing Research , vol.17 , Issue.3 , pp. 396-402
    • Armstrong, S.J.1    Overton, T.S.2
  • 3
    • 0030269167 scopus 로고    scopus 로고
    • Investigating the Relationship Among Sales Management Control, Sales Territory Design, Salesperson Performance and Sales Organization Effectiveness
    • Babakus, Emin, David W. Cravens, Ken Grant, Thomas N. Ingram, and Raymond W. LaForge (1996), “Investigating the Relationship Among Sales Management Control, Sales Territory Design, Salesperson Performance and Sales Organization Effectiveness,” International Journal of Research in Marketing, 13 (4), 345-363.
    • (1996) International Journal of Research in Marketing , vol.13 , Issue.4 , pp. 345-363
    • Babakus, E.1    Cravens, D.W.2    Grant, K.3    Ingram, T.N.4    Laforge, R.W.5
  • 4
    • 0032395594 scopus 로고    scopus 로고
    • Employee Behavior in a Service Environment: A Model and Test of Potential Differences Between Men and Women
    • April
    • Babin, Barry J., and James S. Boles (1998), “Employee Behavior in a Service Environment: A Model and Test of Potential Differences Between Men and Women,” Journal of Marketing, 62, 2 (April), 77-91.
    • (1998) Journal of Marketing , vol.62 , Issue.2 , pp. 77-91
    • Babin, B.J.1    Boles, J.S.2
  • 5
    • 84928832720 scopus 로고
    • Women in Public Administration in the United States
    • Bayes, J. (1991), “Women in Public Administration in the United States,” Women and Politics, 11 (4), 85-109.
    • (1991) Women and Politics , vol.11 , Issue.4 , pp. 85-109
    • Bayes, J.1
  • 6
    • 0040004377 scopus 로고
    • Measuring the Performance of Industrial Salespersons
    • Behrman, Douglas N., and William D. Perreault (1982), “Measuring the Performance of Industrial Salespersons,” Journal of Business Research, 10 (3), 335-370.
    • (1982) Journal of Business Research , vol.10 , Issue.3 , pp. 335-370
    • Behrman, D.N.1    Perreault, W.D.2
  • 7
    • 85009543214 scopus 로고
    • A Role Stress Model of Performance and Satisfaction of Industrial Salespeople
    • October
    • Behrman, Douglas N., and William D. Perreault (1984), “A Role Stress Model of Performance and Satisfaction of Industrial Salespeople,” Journal of Marketing, 48, 4 (October), 9-21.
    • (1984) Journal of Marketing , vol.48 , Issue.4 , pp. 9-21
    • Behrman, D.N.1    Perreault, W.D.2
  • 8
    • 0141560289 scopus 로고    scopus 로고
    • Supervising Unethical Sales Force Behavior: Do Men and Women Managers Discipline Men and Women Subordinates Uniformly?
    • Bellizzi, Joseph A., and Ronald W. Hasty (2002), “Supervising Unethical Sales Force Behavior: Do Men and Women Managers Discipline Men and Women Subordinates Uniformly?” Journal of Business Ethics, 40 (2), 155-166.
    • (2002) Journal of Business Ethics , vol.40 , Issue.2 , pp. 155-166
    • Bellizzi, J.A.1    Hasty, R.W.2
  • 10
    • 0006968548 scopus 로고    scopus 로고
    • As Leaders, Women Rule
    • Special Report, November 20
    • Business Week (2000), “As Leaders, Women Rule,” Business Week, Special Report, November 20.
    • (2000) Business Week
  • 11
    • 85009556973 scopus 로고
    • The Determinants of Salesperson Performance: A Meta-Analysis
    • May
    • Churchill, Gilbert A., Neil M. Ford, Orville C. Walker, and Mark W. Johnston (1985), “The Determinants of Salesperson Performance: A Meta-Analysis,” Journal of Marketing Research, 22, 2 (May), 103-118.
    • (1985) Journal of Marketing Research , vol.22 , Issue.2 , pp. 103-118
    • Churchill, G.A.1    Ford, N.M.2    Walker, O.C.3    Johnston, M.W.4
  • 12
    • 84950613819 scopus 로고
    • When the Sales Manager Is a Woman: An Exploration into the Relationship Between Salespeoples Gender and Their Responses to Leadership Styles,”
    • Fall
    • Comer, Lucette B., Marvin A. Jolson, Alan J. Dubinsky, and Francis Y. Yammarino (1995), “When the Sales Manager Is a Woman: An Exploration into the Relationship Between Salespeople’s Gender and Their Responses to Leadership Styles,” Journal of Personal Selling and Sales Management, 15, 4 (Fall), 17-33.
    • (1995) Journal of Personal Selling and Sales Management , vol.15 , Issue.4 , pp. 17-33
    • Comer, L.B.1    Jolson, M.A.2    Dubinsky, A.J.3    Yammarino, F.Y.4
  • 13
    • 85009535323 scopus 로고    scopus 로고
    • Women in Leadership: A European Business Imperative
    • July
    • Conference Board (2002), “Women in Leadership: A European Business Imperative,” Executive Action, 27 (July), 1-4.
    • (2002) Executive Action , vol.27 , pp. 1-4
  • 14
    • 21344478003 scopus 로고
    • Behavior-Based and Outcome-Based Salesforce Control Systems
    • October
    • Cravens, David W., Thomas N. Ingram, Raymond W. LaForge, and Clifford E. Young (1993), “Behavior-Based and Outcome-Based Salesforce Control Systems,” Journal of Marketing, 57, 4 (October), 47-59.
    • (1993) Journal of Marketing , vol.57 , Issue.4 , pp. 47-59
    • Cravens, D.W.1    Ingram, T.N.2    Laforge, R.W.3    Young, C.E.4
  • 15
    • 0002217221 scopus 로고
    • Sex and Gender
    • February
    • Deaux, K. (1985), “Sex and Gender,” Annual Review of Psychology, 36 (February), 49-81.
    • (1985) Annual Review of Psychology , vol.36 , pp. 49-81
    • Deaux, K.1
  • 17
    • 85009534210 scopus 로고    scopus 로고
    • Predicting Sales Manager Control: A Comparison of Control-System and Leadership Approaches
    • DelVecchio, Susan K. (1996), “Predicting Sales Manager Control: A Comparison of Control-System and Leadership Approaches,” Journal of Applied Business Research, 12 (4), 100-114.
    • (1996) Journal of Applied Business Research , vol.12 , Issue.4 , pp. 100-114
    • Delvecchio, S.K.1
  • 18
    • 0036779165 scopus 로고    scopus 로고
    • Going the Extra Mile: Antecedents of Salespeoples Discretionary Effort,”
    • Dubinsky, Alan J., and Steven J. Skinner (2002), “Going the Extra Mile: Antecedents of Salespeople’s Discretionary Effort,” Industrial Marketing Management, 31 (7), 589-598.
    • (2002) Industrial Marketing Management , vol.31 , Issue.7 , pp. 589-598
    • Dubinsky, A.J.1    Skinner, S.J.2
  • 19
    • 0001232190 scopus 로고
    • Gender and Leadership Style: A Meta-Analysis
    • Eagly, Alice H., and B.T. Johnson (1990), “Gender and Leadership Style: A Meta-Analysis,” Psychological Bulletin, 108 (2), 233-256.
    • (1990) Psychological Bulletin , vol.108 , Issue.2 , pp. 233-256
    • Eagly, A.H.1    Johnson, B.T.2
  • 20
    • 85055298043 scopus 로고
    • Two Steps Forward, Two Steps Backward: The Status of Womens Integration into Public Management,”
    • Guy, M.E. (1993), “Two Steps Forward, Two Steps Backward: The Status of Women’s Integration into Public Management,” Public Administration Review, 53 (4), 285-292.
    • (1993) Public Administration Review , vol.53 , Issue.4 , pp. 285-292
    • Guy, M.E.1
  • 22
    • 85009646304 scopus 로고
    • Supervisory Feedback: Alternative Types and Their Impact on Salespeoples Performance and Satisfaction,”
    • May
    • Jaworski, Bernard J., and Ajay K. Kohli (1991), “Supervisory Feedback: Alternative Types and Their Impact on Salespeople’s Performance and Satisfaction,” Journal of Marketing Research, 28, 2 (May), 190-201.
    • (1991) Journal of Marketing Research , vol.28 , Issue.2 , pp. 190-201
    • Jaworski, B.J.1    Kohli, A.K.2
  • 23
    • 0141871621 scopus 로고
    • What Women Think ofWomen
    • June
    • Kruger, Pamela (1993), “What Women Think ofWomen,” Working Women Magazine, 18 (June), 40-43, 84, 86.
    • (1993) Working Women Magazine , vol.18
    • Kruger, P.1
  • 24
    • 85009579482 scopus 로고    scopus 로고
    • Gender Differences in Attitudes Toward Women as Sales Managers in the Peoples Republic of China,”
    • Fall
    • Liu, Sandra S., Lucette B. Comer, and Alan J. Dubinsky (2001), “Gender Differences in Attitudes Toward Women as Sales Managers in the People’s Republic of China,” Journal of Personal Selling and Sales Management, 21, 4 (Fall), 303-311.
    • (2001) Journal of Personal Selling and Sales Management , vol.21 , Issue.4 , pp. 303-311
    • Liu, S.S.1    Comer, L.B.2    Dubinsky, A.J.3
  • 25
    • 0042838596 scopus 로고    scopus 로고
    • Do Citizenship Behaviors Matter More for Managers Than for Salespeople?
    • MacKensie, Scott B., Philip M. Podsakoff, and Julie Beth Paine (1999), “Do Citizenship Behaviors Matter More for Managers Than for Salespeople?” Journalofthe Academy of Marketing Science, 27 (4), 396-410.
    • (1999) Journalofthe Academy of Marketing Science , vol.27 , Issue.4 , pp. 396-410
    • Mackensie, S.B.1    Podsakoff, P.M.2    Paine, J.B.3
  • 26
    • 23044520231 scopus 로고    scopus 로고
    • Hidden Gendered Assumptions in Mainstream Organizational Theory and Research
    • Miller, Joanne (2000), “Hidden Gendered Assumptions in Mainstream Organizational Theory and Research,” Journal of Management Inquiry, 9 (2), 207-216.
    • (2000) Journal of Management Inquiry , vol.9 , Issue.2 , pp. 207-216
    • Miller, J.1
  • 28
    • 0031512909 scopus 로고    scopus 로고
    • An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context
    • July
    • Netemeyer, Richard G., James S. Boles, and Daryl O. McKee (1997), “An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context,” Journal of Marketing, 61, 3 (July), 85-98.
    • (1997) Journal of Marketing , vol.61 , Issue.3 , pp. 85-98
    • Netemeyer, R.G.1    Boles, J.S.2    Mc Kee, D.O.3
  • 29
    • 0010981604 scopus 로고
    • Behavior- and Outcome-Based Sales Control Systems: Evidence and Consequences of Pure-Form and Hybrid Governance
    • Fall
    • Oliver, Richard L., and Erin Anderson (1995), “Behavior- and Outcome-Based Sales Control Systems: Evidence and Consequences of Pure-Form and Hybrid Governance,” Journal of Personal Selling and Sales Management, 15, 4 (Fall), 1-15.
    • (1995) Journal of Personal Selling and Sales Management , vol.15 , Issue.4 , pp. 1-15
    • Oliver, R.L.1    Anderson, E.2
  • 31
    • 85009632233 scopus 로고    scopus 로고
    • Sales Manager Behavior Control and Its Consequences: The Impact of Gender Differences
    • Winter
    • Piercy, Nigel F., David W. Cravens, and Nikala Lane (2001), “Sales Manager Behavior Control and Its Consequences: The Impact of Gender Differences,” Journal of Personal Selling and Sales Management, 21, 1 (Winter), 39-49.
    • (2001) Journal of Personal Selling and Sales Management , vol.21 , Issue.1 , pp. 39-49
    • Piercy, N.F.1    Cravens, D.W.2    Lane, N.3
  • 32
    • 84992992438 scopus 로고    scopus 로고
    • A Gender Perspective on Salesperson Organizational Citizenship, Sales Manager Control Strategy and Sales Unit Effectiveness
    • Piercy, Nigel F., David W. Cravens, and Nikala Lane, Nikala Lane, and David W. Cravens (2002), “A Gender Perspective on Salesperson Organizational Citizenship, Sales Manager Control Strategy and Sales Unit Effectiveness,” Women in Management Review, 17 (8), 373-391.
    • (2002) Women in Management Review , vol.17 , Issue.8 , pp. 373-391
    • Piercy, N.F.1    Cravens, D.W.2    Lane, N.3    Lane, N.4    Cravens, D.W.5
  • 33
    • 21344475299 scopus 로고
    • Organizational Citizenship Behaviors and Sales Unit Effectiveness
    • August
    • Podsakoff, Philip M., and Scott B. MacKensie (1994), “Organizational Citizenship Behaviors and Sales Unit Effectiveness,” Journal of Marketing Research, 31, 3 (August), 351-363.
    • (1994) Journal of Marketing Research , vol.31 , Issue.3 , pp. 351-363
    • Podsakoff, P.M.1    Mackensie, S.B.2
  • 34
    • 0000987727 scopus 로고    scopus 로고
    • Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research
    • Podsakoff, Philip M., and Scott B. MacKensie, Julie Beth Paine, and Daniel C. Bachrach (2000), “Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research,” Journal of Management, 26 (3), 513-563.
    • (2000) Journal of Management , vol.26 , Issue.3 , pp. 513-563
    • Podsakoff, P.M.1    Mackensie, S.B.2    Paine, J.B.3    Bachrach, D.C.4
  • 35
    • 85009636927 scopus 로고    scopus 로고
    • Influence of Control Systems on Opportunistic Behaviors of Salespeople: A Test of Gender Differences
    • Summer
    • Ramaswami, Sridhar N. (2002), “Influence of Control Systems on Opportunistic Behaviors of Salespeople: A Test of Gender Differences,” Journal of Personal Selling and Sales Management, 22, 3 (Summer), 173-188.
    • (2002) Journal of Personal Selling and Sales Management , vol.22 , Issue.3 , pp. 173-188
    • Ramaswami, S.N.1
  • 36
    • 0001908468 scopus 로고
    • The Emerging Role of Women in Industrial Selling: A Decade of Change
    • July
    • Schul, Patrick L., and Brent M. Wren (1992), “The Emerging Role of Women in Industrial Selling: A Decade of Change,” Journal of Marketing, 56, 3 (July), 38-54.
    • (1992) Journal of Marketing , vol.56 , Issue.3 , pp. 38-54
    • Schul, P.L.1    Wren, B.M.2
  • 37
    • 0002984508 scopus 로고
    • An Examination of Gender Differences in Selling Behaviors and Job Attitudes
    • Siguaw, Judy A., and Earl D. Honeycutt (1995), “An Examination of Gender Differences in Selling Behaviors and Job Attitudes,” Industrial Marketing Management, 24 (1), 45-52.
    • (1995) Industrial Marketing Management , vol.24 , Issue.1 , pp. 45-52
    • Siguaw, J.A.1    Honeycutt, E.D.2
  • 38
    • 0003162528 scopus 로고
    • Same Job-Different Views: Women in Industrial Selling
    • January
    • Swan, John E., Charles M. Futrell, and John T. Todd (1978), “Same Job-Different Views: Women in Industrial Selling,” Journal of Marketing, 42, 1 (January), 92-98
    • (1978) Journal of Marketing , vol.42 , Issue.1 , pp. 92-98
    • Swan, J.E.1    Futrell, C.M.2    Todd, J.T.3
  • 39
    • 23044528279 scopus 로고    scopus 로고
    • Heterogeneity in Sales Districts: Beyond Individual-Level Predictors of Satisfaction and Performance
    • Summer
    • Venkatesh, R., Goutam Challagalla, and Ajay K. Kohli (2001), “Heterogeneity in Sales Districts: Beyond Individual-Level Predictors of Satisfaction and Performance,” Journal of the Academy of Marketing Science, 29, 3 (Summer), 238-254.
    • (2001) Journal of the Academy of Marketing Science , vol.29 , Issue.3 , pp. 238-254
    • Venkatesh, R.1    Challagalla, G.2    Kohli, A.K.3
  • 40
    • 84986152071 scopus 로고
    • Where Do We Go From Here: Selected Conceptual and Empirical Issues Concerning the Motivation and Performance of the Industrial Salesforce
    • Gerald Albaum and Gilbert Churchill, Jr., eds., Eugene, OR: University of Oregon
    • Walker, Orville C., Gilbert A. Churchill, Jr., and Neil M. Ford (1979), “Where Do We Go From Here: Selected Conceptual and Empirical Issues Concerning the Motivation and Performance of the Industrial Salesforce,” in Critical Issues in Sales Management: State-of-the-Art and Future Research Needs, Gerald Albaum and Gilbert Churchill, Jr., eds., Eugene, OR: University of Oregon, 10-75.
    • (1979) Critical Issues in Sales Management: State-Of-The-Art and Future Research Needs , pp. 10-75
    • Walker, O.C.1    Churchill, G.A.2    Ford, N.M.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.