Subjective assessment of speech-system interface usability

EUROSPEECH 2001 - SCANDINAVIA - 7th European Conference on Speech Communication and Technology

Volumn , Issue , 2001, Pages 2083-2086

  Hone, Kate S ^a   Graham, Robert ^b  

^a BRUNEL UNIVERSITY   (United Kingdom)

^b MOTOROLA   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

SPEECH;

REAL-WORLD; SPEECH INPUT; SPEECH INTERFACE; SPEECH SYSTEMS; SUBJECTIVE ASSESSMENTS;

SPEECH COMMUNICATION;

EID: 85009080503     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (13)

1. Bevan, N. Ergonomic Requirements for Office Work With VDT's, Technical Report 9241-11, ISO. 1994.
2. Casali, S. P., Williges, B. H., & Dryden, R. D. Effects of recognition accuracy and vocabulary size of a speech recognition system on task performance and user acceptance. Human Factors, 32(2), 183-196. 1990.
3. Dintruff, D. L., Grice, D. G., & Wang, T. G. User acceptance of speech technologies. Speech Technology, 2(4), 16-21. 1985.
4. Dutton, R. T., Foster, J. C., & Jack, M. A. Please mind the doors - do interface metaphors improve the usability of voice response services. BT Technology Journal, 17(1), 172-177. 1999.
5. Gibbon, D., Moore, R. and Winski, R. Handbook of Standards and Resources for Spoken Language Systems. Volume 3: Spoken Language System Assessment. Berlin: Mouton de Gruyter. 2000.
6. Hone, K.S. and Graham, R. Towards a tool for the subjective assessment of speech system interfaces (SASSI). Natural Language Engineering, 6(3-4), 287- 303. 2000.
7. Iggbaria, M. and Parasuraman, S. Attitudes towards microcomputers: development and construct validation of a measure. Internation Journal of Man-Machine Studies, 35, 553-573. 1991.
8. Kamm, C. A., Litman, D. J., & Walker, M. A. From novice to expert: The effect of tutorials on user expertise with spoken dialogue systems, Proceedings of the 5th International Conference on Spoken Language Processing, Vol. 4, pp. 1211-1214. Rundle Mall, Australia: Causal Productions. 1998.
9. Kirakowski, J. The software usability measurement inventory: background and usage. In P. Jordan (Ed.), Usability Evaluation in Industry, pp. 169-177. London: Taylor & Francis. 1996.
10. Love, S. The Role of Individual Differences in Dialogue Engineering for Automated Telephone Services. Unpublished PhD thesis, University of Edinburgh, Edinburgh, UK. 1997.
11. Sanders, M. S., & McCormick, E. J. Human Factors in Engineering and Design. (7th ed.). New York: McGraw- Hill. 1993.
12. Walker, M.A., Litman, D.J., Kamm, C.A. and Abella, A. PARADISE: A framework for evaluating spoken dialogue agents. Proceedings of the 35th Annual Meeting of the Association for Computational Linguistics, Madrid, Spain, July, 1997.
13. Zajicek, M. P. Evaluation of a speech driven interface. Proceedings of the UK IT 1990 Conference. Southampton, 19-22 March. 1990.