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Volumn , Issue , 2008, Pages 1-275

Sourcing in India: Strategies and experiences in the land of service offshoring

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EID: 85006272177     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1057/9780230594166     Document Type: Book
Times cited : (8)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.