Toward an Integrated Conceptualization of the Service and Service System Concepts: A Systems Approach

International Journal of Information Systems in the Service Sector (IJISSS)

Volumn 1, Issue 2, 2009, Pages 36-57

  Mora, Manuel ^a   Raisinghani, Mahesh S ^b   O'connor, Rory ^c   Gelman, Ovsei ^d  

^a UNIVERSIDAD AUTÓNOMA DE AGUASCALIENTES   (Mexico)

^b TWU School of Management   (United States)

^c DUBLIN CITY UNIVERSITY   (Ireland)

^d UNIVERSIDAD NACIONAL AUTÓNOMA DE MÉXICO   (Mexico)

Author keywords

IT Service; IT Service System; Service; Service Systems; Systems Approach

Indexed keywords

EID: 85001875205     PISSN: 19355688     EISSN: 19355696     Source Type: Journal    
DOI: 10.4018/jisss.2009040103     Document Type: Article

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