Field experiences with collaboration technology: A comparative study in tanzania and south africa

Information Technology for Development

Volumn 10, Issue 3, 2003, Pages 201-219

  de Vreede, Gert Jan ^a,c   Mgaya, Rabson J S ^b   Qureshi, Sajda ^a  

^a UNIVERSITY OF NEBRASKA AT OMAHA   (United States)

^b UNIVERSITY OF DAR ES SALAAM   (Tanzania)

^c DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Collaboration technology; Collaborative development; Field research; Group support systems; Groupware; South Africa; Tanzania

Indexed keywords

EID: 85001671524     PISSN: 02681102     EISSN: 15540170     Source Type: Journal    
DOI: 10.1002/itdj.1590100306     Document Type: Article

References (61)

1. M. W., Aiken, J. S., Martin, J. G. P., Paolitlo and A. I., Shirani, A Group Decision Support System for Multilingual Groups, Information and Management 26 (3) (1994), 155–161.
2. I., Benbasat and L. H., Lim, The Effects of Group, Task, Context and Technology Variables on the Usefulness of Group Support Systems:A Meta-Analysis of Experimental Studies, Small Group Research 24 (4) (1993), 430–462.
3. R. O., Briggs and G. J., Vreede De, Measuring satisfaction in GSS meetings, Proceedings of the 18th International Conference on Information Systems, (1997), pp. 486–484.
4. I. K., Chung and C. R., Adams, A Study on the Characteristics of Group Decision Making Behavior:Cultural Difference Perspective of Korea vs. U.S., Journal of Global Information Management (1997), Summer.
5. C. W., Churchman, The Design of Inquiring Systems:Basic Concepts of Systems and Organizations, New York:Basic Books, 1971.
6. V. K., Clawson, R. P., Bostrom and R., Anson, The Role of the Facilitator in Computer-Supported Meetings, Small Group Research 24 (4) (1993), 547–565.
7. W., Cukier and C., Middleton, Cultural Diversity and Group Decision Support Systems, in:The Human Side of Information Technology Management, E. J., Szewczak and M., Khosrowpour, Harrisburg, PA:Idea Group Publishing, 1996, pp. 294–316.
8. Daad, Interfaces between University and Society:African Universities respond to Challenges of Development, Report on a Regional Conference, Cape Town, South Africa March 11–16, (2001).
9. R. M., Davison, GSS and action research in the Hong Kong police, Information Technology and People 14 (1) (2001), 60–77.
10. R. M., Dabison and R. O., Briggs, GSS for Presentation Support, Communications of the ACM 43 (9) (2000), 91–97.
11. R. M., Davison and E., Jordan, Cultural factors in the adoption and use of GSS, Proceedings of the IFIP WG8.4 Working Conference, Tucson, April, 1996.
12. R. M., Davison and E., Jordan, Group Support Systems:Barriers to Adoption in Cross-Cultural Setting, Journal of Global Information Technology Management 1 (2) (1998), 37–50.
13. R., Davison, S., Qureshi, G. J., Vreede De, D. R., Vogel and N., Jones, Group Support Systems through the Lens of Action Research:Experiences in Organisations, Journal of Global Information Technology Management 3 (4) (2000), 6–23.
14. A. R., Dennis and R. B., Gallupe, A History of Group Support Systems Empirical Research:Lessons Learned and Future Directions, in:Group Support Systems - New Perspectives, L. M., Jessup and J. S., Valacich, eds, New York:Macmillan Publishing Company, 1993.
15. A. R., Dennis, B. J., Haley and R. J., Vandenberg, A Meta-Analysis of Effectiveness, Efficiency, and Participant Satisfaction in Group Support Systems Research, Proceedings of the 17th International Conference on Information Systems, Cleveland, (1996).
16. A. R., Dennis, J. F., Nuhamaker, Jr. and D. R., Vogel, A comparison of laboratory and field research in the study of electronic meetings systems, Journal of Management Information Systems 7 (2) (1991), 107–135.
17. G., Desanctis and M. S., Poole, Capturing the Complexity in Advanced Technology Use:Adaptive Structuration Theory, Organization Science 5 (2) (1994), 121–147.
18. M., Doyle and D., Straus, How to make meetings works, Berkley Pub Group, 1993.
19. C., Eden, On evaluating the performance of wide-band' GDSS's, European Journal of Operational Research 81 (1995), 302–311.
20. J., Fjermestad and S. R., Hiltz, An Assessment of Group Support Systems Experimental Research:Methodology and Results, Journal of Management Information Systems 15 (3) (1998), 7–149.
21. J., Fjermestad and S. R., Hiltz, A Descriptive Evaluation of Group Support Systems Case and Field Studies, Journal of Management Information Systems 17 (3) (2000).
22. T. L., Griffith, Cross-cultural and cognitive issues in the implementation of new technology:focus on group support systems and Bulgaria, Interacting with Computers 9 (1998), 431–447.
23. J. F., Hartley, Case studies in organizational research, in:Qualitative Methods in Organizational Research? A Practical Guide, C., Cassell and G., Symon, eds, London:Sage Publications, 1994.
24. T. H., Ho, K. S., Raman and R. T., Watson, Group Decision Support Systems:The Cultural Factor, Proceedings of the 10th Annual International Conference on Information Systems.
25. M., Jensen, Africa Internet Connectivity:ICTs Telecommunications, Internet and Computer Infrastructure in Africa, ITU, (2001).
26. L. M., Jessup and J. S., Valacich, eds, Group Support Systems:New Perspectives, New York:Macmillan, 1993.
27. A. N., Jones and L., Miller, Using Technology for Stakeholder Consultation - The World Bank's Use of GroupSystems V in Developing Countries, Proceedings of the 30th Annual Hawaii International Conference on System Sciences, 1997, pp. 464–468.
28. N., Jones and G. J., Vreede, DE, Using Collaborative Technology in Environmental Strategy Development, Local Environment 5 (2) (2000), 211–216.
29. K., Lyytinen, P., Maaranen and J., Knuuttila, Unusual Business or Business as Usual:An Investigation of Meeting Support Requirements in Multilateral Diplomacy, Accounting, Management & Information Technology 3 (2) (1993), 97–117.
30. R. J., Mejias, M. M., Shepherd, D. R., Vogel and L., Lazaneo, Consensus and Perceived Satisfaction Levels:A Cross-Cultural Comparison of GSS and Non-GSS Outcomes within and between the United States and Mexico, Journal of Management Information Systems 13 (3) (1997), 137–161.
31. R. J., Mejias, D. R., Vogel, J. F., Nunamaker, Jr., and L., Lazaneo, Productivity, Consensus and Participation Equality in Mexico:A Field Study Comparison of GSS and non-GSS Outcomes, Journal of Information Management (1997).
32. R. J., Mejias, D. R., Vogel and M. M., Shepherd, GSS meeting productive and participation equality:A US and Mexico cross-cultural field study, Proceedings of the 30th Hawaiian International Conference on System Sciences, 2, (1997), 469–478.
33. R. J. S., Mgaya, Adoption and Diffusion of Group Support Systems in Tanzania, Doctoral Dissertation, Delft University of Technology, (1999).
34. B., Morales, H., Morelra and D. R., Vogel, Group Support for Regional Development in Mexico, Proceedings of the 28th Annual Hawaiian International Conference on System Sciences, IEEE Computer Society Press (1995).
35. F., Niederman, Facilitating Computer-Supported Meetings:An Exploratory Comparison of US and Mexican Facilitators, Journal of Global Information Management 5 (1) (1997).
36. J. F., Nunamaker, Jr., A. R., Dennis, J. S., Valacich, D. R., Vogel and J. F., George, Electronic Meeting Systems to Support Group Work, Communications of the ACM 34 (7) (1991), 40–61.
37. M., Odedra, IT Applications in the Commonwealth Developing Countries, in:Information Technology Policies and Applications in the Commonwealth Developing Countries, M., Odedra and S., Madon, eds, London:Commonwealth Secretariat, 1993.
38. G. P., Pervan, A Review of Research in Group Support Systems:Leaders, Approaches and Directions, Decision Support Systems, (1998), 149–159.
39. B. Q., Post, A Business Case Framework for Group Support Technology, Journal of Management Information Systems 9 (3) (1993), 7–26.
40. M. A., Quaddus, L. L., Tung, W. M., Foo, L.-J., Poh, Group conflict and conflict management in a decision conferencing environment in Singapore, Proceedings of the 33rd Hawaiian International Conference on System Sciences, Maui, Hawaii, (2000).
41. S., Qureshi, Fostering Associations in Africa through Networking, Information Infrastructure and Policy (1–13) (1998).
42. R., Sandbrook, The Politics of Africa's Economic Recovery, Cambridge:Cambridge University Press, 1993.
43. J., Steinberg, Information Technology and Development Beyond Either/Or, The Brookings Review 21 (2) (2003), 45–48.
44. B., Robichaux and R. B., Cooper, GSS participation:A cultural examination, Information and Management 33 (1998), 287–300.
45. Sida, A Country ICT Survey for Tanzania, Miller Esselaar and Associates, (2001).
46. D., Splettstoesser, Development Decision Centers:A strategy to improve decision making, Proceedings of an Electronic Conference on IT in West Africa, 1995.
47. D., Splettstoesser and M., Splettstoesser, GSS-Based Environmental Planning in Tanzania, Journal of Global Information Management 6 (2) (1998), 26–34.
48. A., Strauss and J., Corbin, Basics of Qualitative Research:Grounded Theory Procedures and Techniques, 2nd edition, Newbury Park:Sage, 1998.
49. B., Tan, R., Watson, K., Wei, K., Raman and P., Kerola, National Culture and Group Support Systems:Examining the Situation Where Some People are More Equal than Others, Proceedings of the 26th Annual Hawaiian International Conference on Systems Science, IEEE Computer Society Press, 1993, 132–141.
50. B. C. Y., Tan, K., Wei, R. T., Watson and R. M., Walczuch, Reducing Status Effects with Computer-Mediated Communication:Evidence from Two Distinct National Cultures, Journal of Management Information Systems 15 (1) (1998), 119–141.
51. Tanzanin, Tanzania Development Vision 2025, The Government Printer, Dar es Salaam, 1999.
52. L. L., Tung and M. A., Quaddus, Cultural differences explaining the differences in results in GSS:implications for the next decade, Decision Support Systems 33 (2002), 177–199.
53. D. R., Vogel and S., Qureshi, Tools:In Quest of Adequate Support, Telecooperation-Proceedings of the XV IFIP World Computer Congress, Vienna:Austrian Computer Society, (1998), 231–244.
54. D., Vogel, M., Genuchten, D., Lou, S., Verveen, M., Eekhout Van, and T., Adams, Exploratory Research on the Role of National and Professional Cultures in a Distributed Learning Project, IEEE Transactions on Professional Communication 44 (2) (2001), 114–125.
55. G. J., Vreede and H., De Bruijn, Exploring the Boundaries of Successful GSS Application:Supporting Inter-Organizational Policy Networks, DataBase 30 (3–4) (1999), 111–131.
56. G. J., Vreede, N., De Jones and R. J. S., Mgaya, Exploring the Application and Acceptance of Group Support Systems in Africa, Journal of Management Information Systems 15 (3) (1998), 197–234.
57. R., Watson, T., Ho and K., Raman, Culture:A Fourth Dimension of Group Support Systems, Communications of the ACM 37 (10) (1994), 45–55.
58. World Bank, Partnership for Capacity Building in Africa - Strategy and Program of Action, Washington. www.tanzania.go.tz (www.tanzania.go.tz) United Republic of Tanzania - The Official Website
59. http://www.gov.za/yearbook/2002/landpeople.htm (http://www.gov.za/yearbook/2002/landpeople.htm) South Africa Yearbook (2002).
60. P., Yoong, Training facilitators for face-to-face electronic meetings:an experiential learning approach, Informing Science 1 (2) (1998), 31–36.
61. M., Warschauer, Demystifying the Digital Divide, Scientific American 42–27 (August (2003)).