Cross-cultural and cognitive issues in the implementation of new technology: Focus on group support systems and Bulgaria

Interacting with Computers

Volumn 9, Issue 4, 1998, Pages 431-447

  Griffith, Terri L ^a  

^a WASHINGTON UNIVERSITY IN ST LOUIS   (United States)

Author keywords

Bulgaria; Cross cultural; Group support systems; Power distance; Technology implementation; United States

Indexed keywords

COMPUTER SYSTEMS PROGRAMMING; SOCIAL ASPECTS;

GROUP SUPPORT SYSTEMS (GSS);

HUMAN COMPUTER INTERACTION;

EID: 0032003106     PISSN: 09535438     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0953-5438(97)00033-7     Document Type: Article

References (45)

1. K. Engelbrekt, Bulgaria: the weakening of postCommunist illusions, RFE/RL Research Report 2 (1) (1993) 78-83.
2. T. Bikson, B. Gutek, Implementation of Office Automation, Rand Corporation, 1984.
3. G. Hofstede, Motivation, leadership, and organization: do American theories apply abroad?, Organizational Dynamics 12 (1980) 42-63.
4. A.R. Dennis, J.F. George, L.M. Jessup, D.R. Vogel, Information technology to support group work, Management Information Systems Quarterly 4 (1988) 591-624.
5. A. Pinsonneault, K.L. Kraemer, The effect of electronic meeting on group processes and outcomes: an assessment of the empirical research, European Journal of Operations Research 46 (1990) 143-161.
6. G. Hofstede, Cultures and Organizations: Software of the Mind, McGraw-Hill, London, 1991.
7. R.T. Watson, T.H. Ho, K.S. Raman, Culture: a fourth dimension of group suppport systems, Communications of the ACM 37 (10) (1994) 45-55.
8. J.E. Ettlie, Implementation strategy for manufacturing innovations, in: M. Warner (Ed.), Micro-Processors, Manpower and Society: A Comparative, Cross-National Approach, St. Martin's Press, New York, 1984.
9. J.W. Dean, Building the future: the justification process for new technology, in: H. Pennings, A. Buitendam (Eds), New Technology of Organizational Innovation, Ballinger, Cambridge, MA, 1987.
10. E. Rogers, The Diffusion of Innovations, Free Press, New York, 1987.
11. S.R. Barley, Technology as an occasion for structuring: evidence from observations of CT scanners and the social order of radiology departments, Administrative Science Quarterly 31 (1986) 78-108.
12. P.S. Goodman, T.L. Griffith, A process approach to the implementation of new technology, Journal of Engineering and Technology Management 8 (1991) 261-285.
13. M.R. Louis, Surprises and sense making: what newcomers experience in entering unfamiliar organizational settings, Administrative Science Quarterly 25 (1980) 226-251.
14. L.S. Sproull, K.R. Hofmeister, Thinking about implemenatation, Journal of Management 12 (1986) 43-60.
15. E. Goffman, Frame Analysis, Harvard University Press, Cambridge, MA, 1974.
16. R.L. Pinkley, Dimensions of conflict frame: disputant interpretations of conflict, Journal of Applied Psychology 75 (1991) 117-126.
17. D. Dearborn, H.A. Simon, Selective perception: a note on the departmental identification of executives, Sociometry 21 (1958) 140-144.
18. S.E. Taylor, J.C. Crocker, Schematic bases of social information processing, in: E.T. Higgins, P. Herman, M.P. Zanna (Eds), The Ontario Symposium on Personality and Social Psychology. Vol. 1, Lawrence Erlbaum, Hillsdale, NJ, 1980.
19. H.C. Triandis, R.D. Albert, Cross-cultural perspectives, in: F.M. Jablin, L. Putnam, K. Roberts, L.W. Porter (Eds), Handbook of Organizational Communication, Sage, Newbury Park, CA, 1987, pp. 264-295.
20. M.J. Kirton, Adaptors and innovators: a description and measure. Journal of Applied Pyschology 61 (1976) 622-629.
21. T.L. Griffith, G.B. Northcraft, Promises, pitfalls, and paradox: cognitive elements in the implemenaation of new technology, Journal of Managerial Issues 5 (4) (1993) 465-482.
22. J.G. March, The technology of foolishness, Civil o konomen 18 (1971) 69-81.
23. D. Leonard-Barton, Implementation as mutual adaption of technology and organization, Research Policy 17 (1988) 251-267.
24. T.L. Griffth, G.B. Northcraft, Cognitive elements in the implementation of new technology: can less information provide more benefits?, Management Information Systems Quarterly 20 (1996) 99-110.
25. G. Hofstede, Culture's Consequences; International Differences in Work Related Issues, Sage, Beverly Hills, CA, 1980.
26. M. Mulder, The Daily Power Game, Martinus Nijhoff, Leyden, 1977.
27. S.H. Schwatrz, Beyond individualism and collectivism: new cultural dimensions of values, in: U. Kim, H.C. Triandis, C. Kagitcibasi, S.C. Choi, G. Yoon (Eds), Individualism and Collectivism: Theory, Method and Applictions, Sage, Newbury Park, Ca, 1994, pp. 85-122.
28. D. Rizoff, The Bulgarians, Wilhelm Greve, Berlin, 1917.
29. G. Hofstede, Cultural differences in teaching and learning, International Journal of Intercultural Relations 10 (1986) 301-320.
30. M.A. Fuller, T.L. Griffith, G.B. Northcraft, The basic facilitator role: a beginning for research on the design of the 'group' in group decision support systems, presented at: 12th Internationl Conference on Decision Support Systems, Chicago, IL, 1992.
31. G. Hofstede, Culture's Consequences: International Differences in Work Related Issues, abridged edn, Sage, Beverly Hills, CA, 1984.
32. J.M. Putti, Organization development scene in Asia: the case of Singapore, Group and Organization Studies 14 (1989) 262-270.
33. T.S. Kuhn, The Structure of Scientific Revolutions, University of Chicago Press, Chicago, IL, 1970.
34. M.J. Kirton, A theory of cognitive style, in: M.J. Kirton (Ed.), Adaptors and Innovators; Styles of Creativity and Problem Solving, Routledge, London, 1989.
35. R.W. Brislin, The wording and translation of research imstruments, in: W.J. Lonner, J.W. Berry (Eds), Field Methods in Cross-Cultural Research, Sage, Beverly Hills, CA, 1986.
36. P.C. Earley, P. Stubblebine, Intercultural assessment of performance feedback, Group and Organization Studies 14 (1989) 161-181.
37. D. Marcic, Organizational Behavior: Experience and Cases, 3rd edn, West, St. Paul, MN, 1992.
38. W.G.K. Taylor, The Kirton Adaption-Innovation inventory: a re-examination of the factor structure, Journal of Organizational Behavior 10 (1989) 297-307.
39. J.J. Baroudi, W.J. Orlikowski, A short-form measure of user information satisfaction: a psychometric evaluation and notes on use, Journal of Management Information Systems 4 (1988) 44-59.
40. E.J. Pedhazur, Multiple Regression in Behavioral Research, 2nd edn, Holt, Rinehart, and Winston, New York, 1982.
41. P. Agocs, S. Agocs, Youth in post-Communist Hungary, Society 31 (3) (1994) 76-81.
42. K.S. Larsen, D.H. Groberg, D.D. Simmons, Authoritarianism, perspectives on the environment, and work values among social science students in former Socialist and Western socities, Social Behavior and Personality 21 (3) (1993) 251-264.
43. M. Lalljee, R. Angelova, Person description in India, Britain, and Bulgaria, Journal of Cross-Cultural Psychology 26 (6) (1995) 645-657.
44. T.L. Griffith, Negotiating successful technology implementation: a motivation perspective. Journal of Engineering and Technology Management 31 (1) (1996) 29-53.
45. H.C. Triandis, Individualism and Collectivism, Westview, Boulder, CO, 1995.