GSS and action research in the Hong Kong police

Information Technology & People

Volumn 14, Issue 1, 2001, Pages 60-77

  Davison, Robert ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Action research; Facilitators; Group working; Learning; Learning styles; Police

Indexed keywords

EID: 85032068594     PISSN: 09593845     EISSN: None     Source Type: Journal    
DOI: 10.1108/09593840110694984     Document Type: Article

References (39)

1. Alavi, M. (1994), “Computer-mediated collaborative learning: an empirical evaluation”, Management Information Systems Quarterly, Vol. 18 No. 2, pp. 59-174.
2. Avison, D.E., Lau, F., Myers, M. and Nielsen, P.A. (1999), “Action research”, Communications of the ACM, Vol. 42 No. 1, pp. 94-7.
3. Baskerville, R. (1999), “Investigating information systems with action research”, Communications of the AIS, Vol. 2 No. 19.
4. Baskerville, R.L. and Wood-Harper, A.T. (1996), “A critical perspective on action research as a method for information systems research”, Journal of Information Technology, Vol. 11 No. 3, pp. 235-46.
5. Benbasat, I. and Zmud, R. (1999), “Empirical research in information systems: the practice of relevance”, Management Information Systems Quarterly, Vol. 23 No. 1, pp. 3-16.
6. Bostrom, R.P., Anson, R. and Clawson, V.K. (1993), “Group facilitation and group support systems”, in Jessup, L. and Valacich, J. (Eds), Group Support Systems: New Perspectives, Macmillan, New York, NY, pp. 146-68.
7. Briggs, R.O., Adkins, M., Mittleman, D., Kruse, J., Miller, S. and Nunamaker, J.F. (1999), “A technology transition model derived from qualitative field investigation of GSS use aboard the USS Coronado”, Journal of Management Information Systems, Vol. 15 No. 3, pp. 151-93.
8. Checkland, P. (1981), Systems Thinking, Systems Practice, John Wiley & Sons, New York, NY.
9. Clawson, V.K., Bostrom, R.P. and Anson, R. (1993), “The role of the facilitator in computer supported meetings”, Small Group Research, Vol. 24 No. 4, pp. 547-65.
10. Davison, R.M. (1997), “An instrument for measuring meeting success”, Information and Management, Vol. 32 No. 4, pp. 163-76.
11. Davison, R.M. (1998), “An instrument for measuring meeting processes”, Survey Instruments in Information Systems Repository (MISQ Discovery), http://www.acs.ucalgary.ca/∼newsted/q5569.htm
12. Davison, R.M. (1999), “An instrument for measuring meeting success: revalidation and modification”, Information and Management, Vol. 36 No. 6, pp. 321-8.
13. Davison, R.M. and Jordan, E. (1998), “Group support systems: barriers to adoption in a cross-cultural setting”, Journal of Global Information Technology Management, Vol. 1 No. 2, pp. 37-50.
14. Dennis, A.R., Heminger, A.R., Nunamaker, J.F. and Vogel, D.R. (1990), “Bringing automated support to large groups: the Burr-Brown experience”, Information and Management, Vol. 18 No. 3, pp. 111-21.
15. Descola, P. (1996), The Spears of Twilight (Les Lances du Crépuscule), The Free Press, New York, NY.
16. Dickson, G.W., Lee Partridge, J.E. and Robinson, L.H. (1993), “Exploring modes of facilitative support for GDSS technology”, Management Information Systems Quarterly, Vol. 17 No. 2, pp. 173-94.
17. Eden, C. and Huxham, C. (1996), “Action research for management research”, British Journal of Management, Vol. 7 No. 1, pp. 75-86.
18. Elden, M. and Chisholm, R.F. (1993), “Emerging varieties of action research: introduction to the special issue”, Human Relations, Vol. 46 No. 2, pp. 121-42.
19. Griffith, T.L., Fuller, M.A. and Northcraft, G.B. (1998), “Facilitator influence in group support systems: intended and unintended effects”, Information Systems Research, Vol. 9 No. 1, pp. 20-36.
20. Hofstede, G. (1980), Culture's Consequences: International Differences in Work Related Values, Sage Publications, London.
21. Kamel, N.K. and Davison, R.M. (1998), “Applying CSCW technology to overcome traditional barriers in group interactions”, Information and Management, Vol. 34 No. 4, pp. 209-20.
22. Khalifa, M.K. and Kwok, R.C.W. (1999), “Remote learning technologies: effectiveness of hypertext and GSS”, Decision Support Systems, Vol. 26 No. 3, pp. 195-207.
23. Lau, F. (1997), “A review on the use of action research in information systems research”, in Lee, A.S., Liebenau, J. and DeGross, J.I. (Eds), Information Systems and Qualitative Research, Proceedings of the IFIP TC8 WG8.2 International Conference on Information Systems and Qualitative Research, Philadelphia, PA, pp. 31-68.
24. Leidner, D.E. and Fuller, M.A. (1997), “Improving student learning of conceptual information: GSS-supported collaborative learning vs individual constructive learning”, Decision Support Systems, Vol. 20 No. 2, pp. 149-63.
25. Leidner, D.E. and Jarvenpaa, S.L. (1995), “The use of information technology to enhance management school education: a theoretical view”, Management Information Systems Quarterly, Vol. 19 No. 3, pp. 265-91.
26. Lyytinen, K., Maaranen, P. and Knuuttila, J. (1993), “Unusual business or business as usual: an investigation of meeting support requirements in multilateral diplomacy”, Accounting, Management & Information Technology, Vol. 3 No. 2, pp. 97-117.
27. Maier, N.R.F. and Maier, R.A. (1957), “An experimental test of the effects of ‘developmental’ versus ‘free’ discussions on the quality of group decisions”, Journal of Applied Psychology, Vol. 41 No. 5, pp. 320-3.
28. McGrath, J.E. (1984), Groups: Interaction and Performance, Prentice Hall, Englewood Cliffs, NJ.
29. Niederman, F., Beise, C.M. and Beranek, P.M. (1996), “Issues and concerns about computer supported meetings: the facilitator's perspective”, Management Information Systems Quarterly, Vol. 20 No. 1, pp. 1-21.
30. Nunamaker, J.F., Briggs, R.O., Mittleman, D.D., Vogel, D.R. and Balthazard, P.A. (1997), “Lessons from a dozen years of group support systems research: a discussion of lab. and field findings”, Journal of Management Information Systems, Vol. 13 No. 3, pp. 163-207.
31. Olesen, K. and Myers, M.D. (1999), “Trying to improve communication and collaboration with information technology: an action research project which failed”, Information Technology & People, Vol. 12 No. 4, pp. 317-32.
32. Pervan, G.P. (1994), “The measurement of GSS effectiveness: a meta-analysis of the literature and recommendations for future GSS research”, Proceedings of the 27th Hawaii International Conference on Systems Science, IV, pp. 562-71.
33. Robey, D. and Markus, M.L. (1998), “Beyond rigor and relevance: producing consumable research about information systems”, Information Resources Management Journal, Vol. 11 No. 1, pp. 7-15.
34. Senn, J. (1998), “The challenge of relating IS research to practice”, Information Resources Management Journal, Vol. 11 No. 1, pp. 23-8.
35. Steiner, I.D. (1972), Group Process and Productivity, Academic Press, New York, NY.
36. Watson, R.T., Ho, T.H. and Raman, K.S. (1994), “Culture: a fourth dimension of group support systems”, Communications of the ACM, Vol. 37 No. 10, pp. 45-55.
37. Yoong, P. (1998), “Training facilitators for face-to-face electronic meetings: an experiential learning approach”, Informing Science, Vol. 1 No. 2, pp. 31-6.
38. Zmud, R. (1996), “Editor's comments: IS research: issues and contexts”, Management Information Systems Quarterly, Vol. 20 No. 2, pp. xxi-xxiii.
39. Zuber-Skerrit, O. (1991), Action Research for Change and Development, Gower, Aldershot.