Development of multidimensional scale for healthcare service quality (HCSQ) in Indian context

Journal of Indian Business Research

Volumn 2, Issue 4, 2010, Pages 230-255

  Chahal, Hardeep ^a   Kumari, Neetu ^a  

^a UNIVERSITY OF JAMMU   (India)

Author keywords

Customer services quality; Hospitals; India; Performance measures

Indexed keywords

EID: 84993025100     PISSN: 17554195     EISSN: 17554209     Source Type: Journal    
DOI: 10.1108/17554191011084157     Document Type: Article

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