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Volumn 15, Issue 1, 2011, Pages 70-83

Level of crisis responsibility and crisis response strategies of the media

Author keywords

Corporate strategy; Information media

Indexed keywords


EID: 84992974141     PISSN: 1363254X     EISSN: None     Source Type: Journal    
DOI: 10.1108/13632541111105268     Document Type: Article
Times cited : (31)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.