-
1
-
-
84928461212
-
Terrorism on the evening news: an analysis of coverage of the TWA hostage crisis on NBC nightly news
-
Atwater, T. (1987), “Terrorism on the evening news: an analysis of coverage of the TWA hostage crisis on NBC nightly news”, Political Communication & Persuasion, Vol. 4 No. 1, pp. 17-24.
-
(1987)
Political Communication & Persuasion
, vol.4
, Issue.1
, pp. 17-24
-
-
Atwater, T.1
-
2
-
-
0003072360
-
Managing the crisis you tried to prevent
-
Augustine, N.R. (1995), “Managing the crisis you tried to prevent”, Harvard Business Review, Vol. 73 No. 6, pp. 147-158.
-
(1995)
Harvard Business Review
, vol.73
, Issue.6
, pp. 147-158
-
-
Augustine, N.R.1
-
3
-
-
0003653928
-
-
State University of New York Press Albany, NY
-
Benoit, W.L. (1995), Accounts, Excuses, and Apologies: A Theory of Image Restoration, State University of New York Press, Albany, NY.
-
(1995)
Accounts, Excuses, and Apologies: A Theory of Image Restoration
-
-
Benoit, W.L.1
-
4
-
-
85066215300
-
Actional legitimation: no crisis necessary
-
Boyd, J. (2000), “Actional legitimation: no crisis necessary”, Journal of Public Relations Research, Vol. 12, pp. 341-353.
-
(2000)
Journal of Public Relations Research
, vol.12
, pp. 341-353
-
-
Boyd, J.1
-
5
-
-
33750606917
-
Framing effect on the public's response to crisis: human interest frame and crisis type influencing responsibility and blame
-
Cho, S.H. and Gower, K.K. (2006), “Framing effect on the public's response to crisis: human interest frame and crisis type influencing responsibility and blame”, Public Relations Review, Vol. 32 No. 4, pp. 420-2.
-
(2006)
Public Relations Review
, vol.32
, Issue.4
, pp. 420-422
-
-
Cho, S.H.1
Gower, K.K.2
-
6
-
-
33750199282
-
Framing rationale for the Iraq war: the interaction of public support with mass media and public policy agendas
-
Christie, T.B. (2006), “Framing rationale for the Iraq war: the interaction of public support with mass media and public policy agendas”, International Communication Gazette, Vol. 68, pp. 519-532.
-
(2006)
International Communication Gazette
, vol.68
, pp. 519-532
-
-
Christie, T.B.1
-
7
-
-
33749459532
-
The protective powers of crisis response strategies: managing reputational assets during a crisis
-
Coombs, W.T. (2006 a), “The protective powers of crisis response strategies: managing reputational assets during a crisis”, Journal of Promotion Management, Vol. 12 No. 3, pp. 241-260.
-
(2006)
Journal of Promotion Management
, vol.12
, Issue.3
, pp. 241-260
-
-
Coombs, W.T.1
-
8
-
-
39149101878
-
Crisis management: a communicative approach
-
Lawrence Erlbaum Associates Mahwah, NJ
-
Coombs, W.T. (2006 b), “Crisis management: a communicative approach”, in Ed. Botan, C.H. and Ed. Hazleton, V. (Eds), Public Relations Theory, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 171-197.
-
(2006)
Public Relations Theory
, pp. 171-197
-
-
Coombs, W.T.1
Botan, C.H.2
Hazleton, V.3
-
9
-
-
0001682764
-
Communication and attributions in a crisis: an experiment study in crisis communication
-
Coombs, W.T. and Holladay, S.J. (1996), “Communication and attributions in a crisis: an experiment study in crisis communication”, Journal of Public Relations Research, Vol. 8 No. 4, pp. 279-295.
-
(1996)
Journal of Public Relations Research
, vol.8
, Issue.4
, pp. 279-295
-
-
Coombs, W.T.1
Holladay, S.J.2
-
10
-
-
84909215142
-
Reasoned action in crisis communication: an attribution theory-based approach to crisis management
-
Lawrence Erlbaum Associates Hillsdale, NJ
-
Coombs, W.T. and Holladay, S.J. (2004), “Reasoned action in crisis communication: an attribution theory-based approach to crisis management”, in Ed. Millar, D.P. and Ed. Heath, R.L. (Eds), Responding to Crisis Communication Approach to Crisis Communication, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 95-115.
-
(2004)
Responding to Crisis Communication Approach to Crisis Communication
, pp. 95-115
-
-
Coombs, W.T.1
Holladay, S.J.2
Millar, D.P.3
Heath, R.L.4
-
11
-
-
7044266520
-
Crisis management in international business: keys to effective decision making
-
Darling, J.R. (1994), “Crisis management in international business: keys to effective decision making”, Leadership & Organization Development Journal, Vol. 15 No. 8, pp. 3-8.
-
(1994)
Leadership & Organization Development Journal
, vol.15
, Issue.8
, pp. 3-8
-
-
Darling, J.R.1
-
12
-
-
33747179554
-
Going public as political strategy: the Bush Administration, an echoing press, and passage of the Patriot Act
-
Domke, D., Graham, E., Coe, K., Lockett, J.S. and Coopman, T. (2006), “Going public as political strategy: the Bush Administration, an echoing press, and passage of the Patriot Act”, Political Communication, Vol. 23 No. 3, pp. 291-312.
-
(2006)
Political Communication
, vol.23
, Issue.3
, pp. 291-312
-
-
Domke, D.1
Graham, E.2
Coe, K.3
Lockett, J.S.4
Coopman, T.5
-
14
-
-
85066225701
-
An integrated symmetrical model for crisis-communication management
-
González-Herrero, A. and Pratt, C.B. (1996), “An integrated symmetrical model for crisis-communication management”, Journal of Public Relations Research, Vol. 8 No. 2, pp. 79-105.
-
(1996)
Journal of Public Relations Research
, vol.8
, Issue.2
, pp. 79-105
-
-
González-Herrero, A.1
Pratt, C.B.2
-
15
-
-
85053325540
-
Seven models of framing: implications for public relations
-
Hallahan, K. (1999), “Seven models of framing: implications for public relations”, Journal of Public Relations Research, Vol. 11 No. 3, pp. 205-242.
-
(1999)
Journal of Public Relations Research
, vol.11
, Issue.3
, pp. 205-242
-
-
Hallahan, K.1
-
16
-
-
0001756963
-
Apologies and public relations crises at Chrysler, Toshiba and Volvo
-
Hearit, K.M. (1994), “Apologies and public relations crises at Chrysler, Toshiba and Volvo”, Public Relations Review, Vol. 20, pp. 113-125.
-
(1994)
Public Relations Review
, vol.20
, pp. 113-125
-
-
Hearit, K.M.1
-
19
-
-
21144476909
-
News coverage of the Gulf crisis and public opinion
-
Iyengar, S. and Simon, A. (1993), “News coverage of the Gulf crisis and public opinion”, Communication Research, Vol. 20 No. 3, pp. 365-383.
-
(1993)
Communication Research
, vol.20
, Issue.3
, pp. 365-383
-
-
Iyengar, S.1
Simon, A.2
-
20
-
-
28044468885
-
Re-aligning rationality: crisis management and prisoner abuses in Iraq
-
Kersten, A. and Sidky, M. (2005), “Re-aligning rationality: crisis management and prisoner abuses in Iraq”, Public Relation Review, Vol. 31 No. 4, pp. 471-8.
-
(2005)
Public Relation Review
, vol.31
, Issue.4
, pp. 471-478
-
-
Kersten, A.1
Sidky, M.2
-
21
-
-
4644347310
-
Audience-oriented approach to crisis communication: a study of Hong Kong consumers' evaluation of an organizational crisis
-
Lee, B.K. (2004), “Audience-oriented approach to crisis communication: a study of Hong Kong consumers' evaluation of an organizational crisis”, Communication Research, Vol. 31 No. 5, pp. 600-618.
-
(2004)
Communication Research
, vol.31
, Issue.5
, pp. 600-618
-
-
Lee, B.K.1
-
22
-
-
85066215561
-
Hong Kong consumers' evaluation in an airline crash: a path model analysis
-
Lee, B.K. (2005), “Hong Kong consumers' evaluation in an airline crash: a path model analysis”, Journal of Public Relations Research, Vol. 17 No. 4, pp. 363-391.
-
(2005)
Journal of Public Relations Research
, vol.17
, Issue.4
, pp. 363-391
-
-
Lee, B.K.1
-
23
-
-
84952514331
-
Humanitarian crises and US foreign policy: Somalia and the CNN effect reconsidered
-
Livingston, S. and Eachus, T. (1995), “Humanitarian crises and US foreign policy: Somalia and the CNN effect reconsidered”, Political Communication, Vol. 12 No. 4, pp. 413-429.
-
(1995)
Political Communication
, vol.12
, Issue.4
, pp. 413-429
-
-
Livingston, S.1
Eachus, T.2
-
25
-
-
61249493783
-
Days of awe: the praxis of minorities' coverage during violent conflict
-
Neiger, M. and Zandberg, E. (2004), “Days of awe: the praxis of minorities' coverage during violent conflict”, Communications: The European Journal of Communication Research, Vol. 29 No. 4, pp. 429-446.
-
(2004)
Communications: The European Journal of Communication Research
, vol.29
, Issue.4
, pp. 429-446
-
-
Neiger, M.1
Zandberg, E.2
-
26
-
-
0024617692
-
Apology as aggression control: its role in mediating appraisal of and response to harm
-
Ohbuchi, K., Kameda, M. and Agarie, N. (1989), “Apology as aggression control: its role in mediating appraisal of and response to harm”, Journal of Personality and Social Psychology, Vol. 56, pp. 219-227.
-
(1989)
Journal of Personality and Social Psychology
, vol.56
, pp. 219-227
-
-
Ohbuchi, K.1
Kameda, M.2
Agarie, N.3
-
27
-
-
0003132033
-
Framing analysis: an approach to news discourse
-
Pan, Z. and Kosicki, G.M. (1993), “Framing analysis: an approach to news discourse”, Political Communication, Vol. 10, pp. 59-79.
-
(1993)
Political Communication
, vol.10
, pp. 59-79
-
-
Pan, Z.1
Kosicki, G.M.2
-
28
-
-
0034394480
-
Framing European politics: a content analysis of press and television news
-
Semetko, H.A. and Valkenburg, P.M. (2000), “Framing European politics: a content analysis of press and television news”, Journal of Communication, Vol. 52 No. 2, pp. 93-109.
-
(2000)
Journal of Communication
, vol.52
, Issue.2
, pp. 93-109
-
-
Semetko, H.A.1
Valkenburg, P.M.2
-
29
-
-
0000388457
-
The agenda-setting effects of international news coverage: an examination of differing news frames
-
Wanta, W. (1993), “The agenda-setting effects of international news coverage: an examination of differing news frames”, International Journal of Public Opinion Research, Vol. 5 No. 3, pp. 250-263.
-
(1993)
International Journal of Public Opinion Research
, vol.5
, Issue.3
, pp. 250-263
-
-
Wanta, W.1
-
30
-
-
84948642128
-
They spoke in defense of themselves: on the generic criticism of apologia
-
Ware, B.L. and Linkugel, W.A. (1973), “They spoke in defense of themselves: on the generic criticism of apologia”, Quarterly Journal of Speech, Vol. 59, pp. 273-283.
-
(1973)
Quarterly Journal of Speech
, vol.59
, pp. 273-283
-
-
Ware, B.L.1
Linkugel, W.A.2
-
32
-
-
0023283286
-
An attribution analysis of excuse giving – studies of naïve theory of emotion
-
Weiner, B., Amirkan, J., Folkes, V.S. and Verette, J.A. (1987), “An attribution analysis of excuse giving – studies of naïve theory of emotion”, Journal of Personality and Social Psychology, Vol. 53, pp. 316-324.
-
(1987)
Journal of Personality and Social Psychology
, vol.53
, pp. 316-324
-
-
Weiner, B.1
Amirkan, J.2
Folkes, V.S.3
Verette, J.A.4
-
33
-
-
84985274626
-
Public confession and forgiveness
-
Weiner, B., Graham, S., Peter, O. and Zmuidinas, M. (1991), “Public confession and forgiveness”, Journal of Personality, Vol. 59, pp. 281-312.
-
(1991)
Journal of Personality
, vol.59
, pp. 281-312
-
-
Weiner, B.1
Graham, S.2
Peter, O.3
Zmuidinas, M.4
-
34
-
-
84993098572
-
Plagues, pestilence and pathogens: the ethical implications of news reporting of a world health crisis
-
Wilkins, L. (2005), “Plagues, pestilence and pathogens: the ethical implications of news reporting of a world health crisis”, Asian Journal of Communication, Vol. 15 No. 3, pp. 247-254.
-
(2005)
Asian Journal of Communication
, vol.15
, Issue.3
, pp. 247-254
-
-
Wilkins, L.1
-
35
-
-
0000682707
-
Agenda-setting for the civil rights issue
-
Winter, J. and Eyal, C. (1981), “Agenda-setting for the civil rights issue”, Public Opinion Quarterly, Vol. 45 No. 3, pp. 376-383.
-
(1981)
Public Opinion Quarterly
, vol.45
, Issue.3
, pp. 376-383
-
-
Winter, J.1
Eyal, C.2
-
36
-
-
0030251014
-
Government's little helper: US press coverage of foreign policy crises, 1945-1991
-
Zaller, J. and Chiu, D. (1996), “Government's little helper: US press coverage of foreign policy crises, 1945-1991”, Political Communication, Vol. 13 No. 4, pp. 385-405.
-
(1996)
Political Communication
, vol.13
, Issue.4
, pp. 385-405
-
-
Zaller, J.1
Chiu, D.2
|