-
1
-
-
0000607236
-
Dimensions of consumer expertise
-
Alba, and Hutchinson (1987). Dimensions of Consumer Expertise. Journal of Consumer Research, 13, 411-454.
-
(1987)
Journal of Consumer Research
, vol.13
, pp. 411-454
-
-
Alba1
Hutchinson2
-
2
-
-
0030242127
-
The role of affect in consumer satisfaction judgements of credence-based services
-
Alford, B.L. and Sherrell, D.L. (1996). The Role of Affect in Consumer Satisfaction Judgements of Credence-Based Services. Journal of Business Research, 37, 71-84.
-
(1996)
Journal of Business Research
, vol.37
, pp. 71-84
-
-
Alford, B.L.1
Sherrell, D.L.2
-
3
-
-
84936823862
-
Price, authority, and trust: From ideal types to plural forms
-
Bradach, J.L. and Eccles, R.G. (1989). Price, Authority, and Trust: From Ideal Types to Plural Forms. Annual Review of Sociology 15. 97-118.
-
(1989)
Annual Review of Sociology
, vol.15
, pp. 97-118
-
-
Bradach, J.L.1
Eccles, R.G.2
-
4
-
-
0035612804
-
Some new thoughts on conceptualizing perceived service quality: A hierarchical approach
-
Brady, M. K. and Cronin J. (2001). Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach. Journal of Marketing 65.34-49.
-
(2001)
Journal of Marketing
, vol.65
, pp. 34-49
-
-
Brady, M.K.1
Cronin, J.2
-
5
-
-
21144470007
-
Taxonomy of buying decision approaches
-
Bunn, M. Taxonomy of Buying Decision Approaches. Journal of Marketing 57, 38-58(1993).
-
(1993)
Journal of Marketing
, vol.57
, pp. 38-58
-
-
Bunn, M.1
-
6
-
-
0001878819
-
A paradigm for developing better measures of marketing constructs
-
Churchill, G.A. (1979). A Paradigm for Developing Better Measures of Marketing Constructs. Journal of Marketing Research, 16, 64-73.
-
(1979)
Journal of Marketing Research
, vol.16
, pp. 64-73
-
-
Churchill, G.A.1
-
9
-
-
0002829174
-
Free competition and the optimal amount of fraud
-
Darby, M.R. and Kami, E. (1973). Free Competition and the Optimal Amount of Fraud. The Journal of Law and Economics 16. 67-88.
-
(1973)
The Journal of Law and Economics
, vol.16
, pp. 67-88
-
-
Darby, M.R.1
Kami, E.2
-
10
-
-
84968149332
-
Continous learning about markets
-
Day, G. Continous Learning About Markets. California Management Review 36, 9-31 (1994).
-
(1994)
California Management Review
, vol.36
, pp. 9-31
-
-
Day, G.1
-
11
-
-
0001549659
-
A comprehensive framework for service quality: An investigation of critical conceptual and measurement issues through a longitudinal study
-
Dabholkar, P., Shepherd, C. D., and Thorpe, D. I. (2000). A Comprehensive Framework for Service Quality: An Investigation of Critical Conceptual and Measurement Issues Through a Longitudinal Study. Journal of Retailing 76. 139-173.
-
(2000)
Journal of Retailing
, vol.76
, pp. 139-173
-
-
Dabholkar, P.1
Shepherd, C.D.2
Thorpe, D.I.3
-
12
-
-
0002590831
-
Factors affecting the use of market research information: A path analysis
-
Deshpande. Rohit and Zaltman. Gerald (1982). Factors Affecting the Use of Market Research Information: A Path Analysis. Journal of Marketing Research, 19, 14-31.
-
(1982)
Journal of Marketing Research
, vol.19
, pp. 14-31
-
-
Rohit, D.1
Gerald, Z.2
-
13
-
-
0001607634
-
A comparison of factors affecting manager and researcher perception of market research use
-
Deshpande. Rohit and Zaltman, Gerald (1984). A Comparison of Factors Affecting Manager and Researcher Perception of Market Research Use. Journal of Marketing Research 21, 32-38.
-
(1984)
Journal of Marketing Research
, vol.21
, pp. 32-38
-
-
Rohit, D.1
Zaltman, G.2
-
17
-
-
0033423162
-
The different roles of satisfaction. Trust, and commitment in customer relationships
-
Garbarino, E., and Johnson, M. S. (1999). The Different Roles of Satisfaction. Trust, and Commitment in Customer Relationships. Journal of Marketing 63, 70-87.
-
(1999)
Journal of Marketing
, vol.63
, pp. 70-87
-
-
Garbarino, E.1
Johnson, M.S.2
-
19
-
-
0002244964
-
Regression analysis for marketing decisions
-
R.P. Bagozzi, editor, Cambridge. Mass.: Blackwell
-
Jain, D. (1994). Regression Analysis for Marketing Decisions, in Principles of Marketing Research. R.P. Bagozzi, editor, Cambridge. Mass.: Blackwell.
-
(1994)
Principles of Marketing Research
-
-
Jain, D.1
-
20
-
-
0029693274
-
Organizational buying behavior: Toward an integrated framework
-
Johnston, W.S. and Lewin, J.E. (1996). Organizational Buying Behavior: Toward an Integrated framework. Journal of Business Research 35, 1-15.
-
(1996)
Journal of Business Research
, vol.35
, pp. 1-15
-
-
Johnston, W.S.1
Lewin, J.E.2
-
22
-
-
21144478550
-
Conceptualizing, measuring, and managing customer-based brand equity
-
Keller, K.L. (1993). Conceptualizing, Measuring, and Managing Customer-Based Brand Equity. Journal of Marketing 57, 1-22.
-
(1993)
Journal of Marketing
, vol.57
, pp. 1-22
-
-
Keller, K.L.1
-
24
-
-
0037490252
-
Organizational buying of capital equipment involving persons across several authority levels
-
Liukko, T. and Vuori, R. (1999). Organizational Buying of Capital Equipment Involving Persons Across Several Authority levels. Journal of Business & Industrial Marketing, 14. 30-48.
-
(1999)
Journal of Business & Industrial Marketing
, vol.14
, pp. 30-48
-
-
Liukko, T.1
Vuori, R.2
-
25
-
-
0001875669
-
Non-contractual relations in business: A preliminary study
-
Macaulay, S. (1963). Non-Contractual Relations in Business: A Preliminary Study. American Sociological Review 28, 55-67.
-
(1963)
American Sociological Review
, vol.28
, pp. 55-67
-
-
Macaulay, S.1
-
27
-
-
0001154055
-
Relationships between providers and users of market research: The dynamics of trust within and between organizations
-
Moorman, C., Deshpande, R. and Zaltman, G. (1992). Relationships Between Providers and Users of Market Research: The Dynamics of Trust Within and Between Organizations. Journal of Marketing Research, 29, 314-328.
-
(1992)
Journal of Marketing Research
, vol.29
, pp. 314-328
-
-
Moorman, C.1
Deshpande, R.2
Zaltman, G.3
-
28
-
-
0039656230
-
Factors affecting trust in mar-ket-research relationships
-
Moorman, C., Deshpande, R. and Zaltman, G. (1993). Factors Affecting Trust in Mar-ket-Research Relationships. Journal of Marketing, 57, 81-101.
-
(1993)
Journal of Marketing
, vol.57
, pp. 81-101
-
-
Moorman, C.1
Deshpande, R.2
Zaltman, G.3
-
31
-
-
0002408510
-
A conceptual model of service quality and its implications for future research
-
Parasuraman, A., Zeithaml, V. A., and Berry, L. L. (1985). A Conceptual Model of Service Quality and Its Implications for Future Research. Journal of Marketing 49, 41-50.
-
(1985)
Journal of Marketing
, vol.49
, pp. 41-50
-
-
Parasuraman, A.1
Zeithaml, V.A.2
Berry, L.L.3
-
33
-
-
21844482004
-
The effect of motivation of judgement depends on the difficulty of the judgement
-
Pelham, B.W., and Neter E. (1995). The Effect of Motivation of Judgement Depends on the Difficulty of the Judgement. Journal of Personality and Social Psychology68, 581-594.
-
(1995)
Journal of Personality and Social Psychology
, vol.68
, pp. 581-594
-
-
Pelham, B.W.1
Neter, E.2
-
35
-
-
0002345345
-
Service quality: Insights and managerial implications from the frontier
-
R. T. Rust and R. L. Oliver, eds. Thousand Oaks. CA: Sage Publications
-
Rust, R. T. and Oliver, R. L. (1994). Service Quality: Insights and Managerial Implications from the Frontier, in Service Quality': New Directions in Theory and Practice. R. T. Rust and R. L. Oliver, eds. Thousand Oaks. CA: Sage Publications, 1-19.
-
(1994)
Service Quality': New Directions in Theory and Practice
, pp. 1-19
-
-
Rust, R.T.1
Oliver, R.L.2
-
37
-
-
0002946881
-
A model of industrial buyer behavior
-
Sheth, J.M. (1973). A Model of Industrial Buyer Behavior. Journal of Marketing 37, 50-56.
-
(1973)
Journal of Marketing
, vol.37
, pp. 50-56
-
-
Sheth, J.M.1
-
39
-
-
34247529903
-
Availability: A heuristic forjudging frequency and probability
-
Tversky, A., and Kahneman (1973). Availability: A Heuristic forjudging Frequency and Probability, Cognitive Psychology, 5. 207-232.
-
(1973)
Cognitive Psychology
, vol.5
, pp. 207-232
-
-
Tversky, A.1
-
40
-
-
0002537711
-
Organizational buying behavior
-
T.S. Robertson and H.H. Kassarjian. eds. New Jersey, Prentice-Hall/Englewood Cliffs
-
Ward, S. and Webster, F.E. (1991). Organizational Buying Behavior, in Handbook of Consumer Behavior, T.S. Robertson and H.H. Kassarjian. eds. New Jersey, Prentice-Hall/Englewood Cliffs, pp 419-458.
-
(1991)
Handbook of Consumer Behavior
, pp. 419-458
-
-
Ward, S.1
Webster, F.E.2
-
42
-
-
0001116982
-
The importance of personal trust in the use of research
-
Zaltman, G. and Moorman, C. (1988). The Importance of Personal Trust in the Use of Research. Journal of Advertising Research. 28, 16-24.
-
(1988)
Journal of Advertising Research
, vol.28
, pp. 16-24
-
-
Zaltman, G.1
Moorman, C.2
|