Determining the sustainability factors and performance of a tourism destination from the stakeholders' perspective

Sustainability (Switzerland)

Volumn 8, Issue 9, 2016, Pages

  Díaz, Manuel Rodríguez ^a   Espino Rodríguez, Tomás F ^a  

^a UNIVERSITY OF LAS PALMAS DE GRAN CANARIA   (Spain)

Author keywords

Destination management; Performance; Stakeholders; Sustainability; Tourism destination; Tourism resources

Indexed keywords

COMPETITIVENESS; ECONOMIC ANALYSIS; QUESTIONNAIRE SURVEY; REGRESSION ANALYSIS; STAKEHOLDER; SUPPLY CHAIN MANAGEMENT; SUSTAINABILITY; TOURISM DEVELOPMENT; TOURISM ECONOMICS; TOURIST DESTINATION;

CANARY ISLANDS; GRAN CANARIA; LAS PALMAS; SPAIN;

EID: 84990987746     PISSN: None     EISSN: 20711050     Source Type: Journal    
DOI: 10.3390/su8090951     Document Type: Article

References (99)

1. McKercher, B. A chaos approach to tourism. Tour. Manag. 1999, 20, 425-434.
2. Gunn, C. Tourism Planning, 3rd ed.; Taylor and Francis: London, UK, 1994.
3. Pearce, D. Tourism Development; Longman: New York, NY, USA, 1989.
4. Haugland, S.A.; Ness, H.; Gronseth, B.O.; Aarstad, J. Development of tourism destinations: An integrated multilevel perspective. Ann. Tour. Res. 2011, 38, 268-290.
5. Hu, Y.Z.; Ritchie, J.R.B. Measuring destination attractiveness: A contextual approach. J. Travel Res. 1993, 32, 25-34.
6. Buhalis, D. Marketing the competitive destination of the future. Tour. Manag. 2000, 21, 97-116.
7. Murphy, P.; Pritchard, M.; Smith, B. The destination product and its impact on traveler perceptions. Tour. Manag. 2000, 21, 43-52.
8. Farrell, B.H.; Twining-Ward, L. Reconceptualizing tourism. Ann. Tour. Res. 2004, 31, 274-295.
9. Hassan, S.S. Determinants of market competitiveness in an environmentally sustainable tourism industry. J. Travel Res. 2000, 38, 239-245.
10. Beritelli, P.; Bieger, T.; Laesser, C. Destination governance. Using corporate governance theories as a foundation for effective destination management. J. Travel Res. 2007, 46, 96-107.
11. Rodríguez-Díaz, M.; Espino-Rodríguez, T.F. A model of strategic evaluation of a tourism destination based on internal and relational capabilities. J. Travel Res. 2008, 46, 368-380.
12. Sheehan, L.R.; Ritchie, J.R.B. Destination stakeholders: Exploring identity and salience. Ann. Tour. Res. 2005, 32, 711-734.
13. Pike, S.; Page, S.J. Destination Marketing Organizations and destination marketing: A narrative analysis of the literature. Tour. Manag. 2014, 41, 202-227.
14. Choi, H.C.; Sirakaya, E. Sustainability indicators for managing community tourism. Tour. Manag. 2006, 27, 1274-1289.
15. Hall, C.M.; Lew, A.A. The geography of sustainable tourism development: Introduction. In Sustainable Tourism: Geographical Perspectives; Hall, C.M., Lew, A.A., Eds.; AddisonWesley Longman Ltd.: New York, NY, USA, 1998; pp. 1-24.
16. Hidinger, L.A. Measuring the impact of ecotourism on animal populations: A case study of Tikal National Park, Guatemala. Yale For. Environ. Bull. 1996, 99, 49-59.
17. Liu, Z. Sustainable tourism development: A critique. J. Sustain. Tour. 2010, 11, 459-475.
18. Mowforth, A.; Munt, I. Tourism and Sustainability: New Tourism in the Third World; Routledge: London, UK, 1998.
19. Singh, S.C. Impact of Tourism on Mountain Environment; Research India Publications: Delhi, India, 1989.
20. Akis, S.; Peristianis, N.; Warner, J. Residents' attitudes to tourism development: The case of Cyprus. Tour. Manag. 1996, 17, 481-494.
21. Butler, R.W.; Boyd, S. Tourism & National Parks; John Wiley: Chichester, UK, 2000.
22. Cater, E.A. Ecotourism in the third world: Problems for sustainable tourism development. Tour. Manag. 1993, 14, 85-89.
23. Hall, C.M.; McArthur, S. Integrated Heritage Management: Principles & Practice; The Stationery Office: London, UK, 1998.
24. Haralambopoulos, N.; Pizam, A. Perceived impacts of tourism: The case of Samos. Ann. Tour. Res. 1996, 23, 503-526.
25. Healy, R.G. Tourism merchandise' as a means of generating local benefits from ecotourism. J. Sustain. Tour. 1994, 2, 137-151.
26. Place, S.E. Ecotourism for sustainable development: Oxymoron or plausible strategy? GeoJournal 1995, 35, 161-174.
27. Richard, G.; Hall, D. Tourism & Sustainable Community Development; Routledge: New York, NY, USA, 2000.
28. Pavlovich, K. The evolution and transformation of a tourism destination network: The Waitomo Caves, New Zealand. Tour. Manag. 2003, 24, 203-216.
29. Cai, L.A.; Qui, H.; Li, G. Towards a competitive destination brand in a mass market. Tour. Anal. 2007, 12, 463-472.
30. Pike, S. Destination brand positioning slogans: Towards the development of a set of accountability criteria. Acta Turística 2004, 16, 102-124.
31. Mazanec, J.; Wober, K.; Zins, A.H. Tourism destination competitiveness: From definition to explanation. J. Travel Res. 2007, 46, 86-95.
32. Leiper, N. Why 'the tourism industry' is misleading as a generic expression: The case for the plural variation, 'tourism industries'. Tour. Manag. 2008, 29, 237-251.
33. Go, F.; Govers, R. Integrated quality management for tourist destinations: A European perspective on achieving competitiveness. Tour. Manag. 2000, 21, 116-126.
34. Dwyer, L.; Kim, C. Destination competitiveness: Determinants and indicators. Curr. Issues Tour. 2003, 6, 369-414.
35. Gomezelj, D.O.; Mihalic, T. Destination competitiveness: Applying different models, the case of Slovenia. Tour. Manag. 2008, 29, 294-307.
36. Fornica, S.; Kothari, T.H. Strategic destination planning: Analyzing the future of tourism. J. Travel Res. 2008, 46, 355-367.
37. Sauter, E.T.; Leisen, B. Managing stakeholders: A tourism planning model. Ann. Tour. Res. 1999, 26, 312-328.
38. Ritchie, J.R.B.; Crouch, G. The Competitive Destination: A Sustainable Tourism Perspective; CABI Publishing: Oxon, UK, 2003.
39. Enright, M.J.; Newton, J. Tourism destination competitiveness: A quantitative approach. Tour. Manag. 2004, 25, 777-788.
40. The United Nations World Tourism Organization (UNWTO). Policy and Practice for Global Tourism; UNWTO: Madrid, Spain, 2011.
41. Gretzel, U.; Fesenmaier, D.R.; Fornica, S.; O'Leary, J.T. Searching for the future: Challenges faced by destination marketing organizations. J. Travel Res. 2006, 45, 116-126.
42. Aas, C.; Ladkin, A.; Fletcher, J. Stakeholder collaboration and heritage management. Ann. Tour. Res. 2005, 32, 28-48.
43. Byrd, E.T.; Cárdenes, D.A.; Greenwood, J.B. Factors of stakeholder understanding of tourism: The case of Eastern North Carolina. Tour. Hosp. Res. 2008, 8, 192-204.
44. Bornhorst, T.; Ritchie, J.R.B.; Sheehan, L. Determinants of tourism success for DMOs & destinations: An empirical examination of stakeholders' perspectives. Tour. Manag. 2010, 31, 572-589.
45. International Union for the Conservation of Nature and Natural Resources (IUCN). World Conservation Strategy; IUCN: Gland, Switzerland, 1980.
46. World Commission on Environment and Development (WCED). Our Common Future; Oxford University Press: Oxford, UK, 1987; p. 43.
47. Butler, R.W. Sustainable tourism: A state of the art review. Tour. Geogr. 1999, 1, 7-25.
48. Page, S.J.; Dowling, R.K. Ecotourism; Prentice-Hall: Harlow, UK, 2002.
49. World Trade Organization (WTO). The Concept of Sustainable Tourism. Available online: http://www. world-tourism.org/sustainable/concepts.htm (accessed on 15 December 2001).
50. Saarinen, J. Traditions of sustainability in tourism studies. Ann. Tour. Res. 2006, 33, 1121-1140.
51. Ko, T.G. Development of a tourism sustainability assessment procedure: A conceptual approach. Tour. Manag. 2005, 26, 431-445.
52. Mihalic, T. Environmental management of a tourist destination: A factor of tourism competitiveness. Tour. Manag. 2000, 21, 65-78.
53. Soteriou, E.C.; Coccossis, H. Integrating sustainability into the strategic planning of national tourism organizations. J. Travel Res. 2009, 49, 191-205.
54. Middleton, V.T.C.; Hawkins, R. Sustainable Tourism: A Marketing Perspective; Butterworth-Heinemann: Oxford, UK, 1998.
55. Aissa, S.B.; Goaied, M. Performance of tourism destinations: Evidence from Tunisia. J. Hosp. Tour. Res. 2014.
56. Chon, K.S. Tourism destination image modification process: Marketing implications. Tour. Manag. 1991, 12, 68-72.
57. Baloglu, S.; Mangaloglu, M. Tourism destination images of Turkey, Egypt, Greece, and Italy as perceived by US-based tour operators and travel agents. Tour. Manag. 2001, 22, 1-9.
58. Govers, R.; Go, F.M.; Kumar, K. Promoting tourism destination image. J. Travel Res. 2007, 46, 15-23.
59. Wöber, K.W.; Fesenmaier, D.R. A multi-criteria approach to destination benchmarking: A case study of state tourism advertising programs in the United States. J. Travel Tour. Mark. 2004, 16, 1-18.
60. Papatheodorou, A. Exploring competitiveness in Mediterranean resorts. Tour. Econ. 2002, 8, 133-150.
61. Oppermann, M. Tourism destination loyalty. J. Travel Res. 2000, 39, 78-84.
62. Alegre, J.; Juaneda, C. Destination loyalty: Consumers' economic behavior. Ann. Tour. Res. 2006, 33, 684-706.
63. Fuchs, M. Strategy development in tourism destination: A DEA approach. Pozn. Univ. Econ. Rev. 2004, 4, 52-73.
64. Cracolici, M.F.; Nijkamp, P.; Rietveld, P. Assessment of Tourist Competitiveness by Analyzing Destination Efficiency; VU University Amsterdam: Amsterdam, The Netherlands, 2006.
65. Bosetti, V.; Cassinelli, M.; Lanza, A. Benchmarking in Tourism Destination, Keeping in Mind the Sustainable Paradigm; Physica-Verlag: Heidelberg, Germany, 2006.
66. Peypoch, N.; Solonandrasana, B. On E-attraction tourism destination: Extension and application. In Advances in Modern Tourism Research; Matias, A., Neto, P., Nijkamp, P., Eds.; Springer-Verlag: New York, NY, USA, 2007; pp. 293-306.
67. Botti, L.; Peypoch, N.; Robinot, E.; Solonadrasana, B. Tourism destination competitiveness: The French case. Eur. J. Tour. Res. 2009, 2, 5-24.
68. Assaf, A.G.; Josiassen, A. Identifying and ranking the determinants of tourism performance: A global investigation. J. Travel Res. 2012, 51, 388-399.
69. ISTAC. Canarian Government Estadísticas Sector Servicios. Available online: http://www. gobiernodecanarias.org/istac/ (accessed on 20 June 2013).
70. Aguiló, E.; Alegre, J.; Sard, M. The persistence of the sun and sand tourism model. Tour. Manag. 2005, 26, 219-231.
71. Zhang, X.; Song, H.; Huang, G.Q. Tourism supply chain management: A new research agenda. Tour. Manag. 2009, 30, 345-358.
72. Green, B.C.; Chalip, L. Sport tourism as the celebration of subculture. Ann. Tour. Res. 1998, 25, 275-291.
73. Hinch, T.D.; Higham, J.E.S. Sport tourism: A framework for research. Int. J. Tour. Res. 2001, 3, 45-58.
74. Gibson, H.J.; Willming, C.; Holdnak, A. Small-scale event sport tourism: Fans as tourists. Tour. Manag. 2003, 24, 181-190.
75. Jansen-Verbeke, M.; Dietvorst, A. Leisure, recreation, tourism: A geographic view on integration. Ann. Tour. Res. 1987, 14, 361-375.
76. Getz, D. Tourist shopping villages: Development and planning strategies. Tour. Manag. 1993, 14, 15-26.
77. Bigné, J.E.; Andreu, L.; Gnoth, J. The theme park experience: An analysis of pleasure, arousal and satisfaction. Tour. Manag. 2005, 26, 833-844.
78. Lin, C.H.; Morais, D.B.; Hou, J.S. Examining the role of cognitive and affective image in predicting choice across natural, developed, and theme-park destinations. J. Travel Res. 2007, 46, 183-194.
79. Silberberg, T. Cultural tourism and business opportunities for museums and heritage sites. Tour. Manag. 1995, 16, 361-365.
80. Medina, L.K. Commoditizing culture: Tourism and Maya identity. Tour. Manag. 2003, 30, 353-368.
81. Lozano-Oyola, M.; Blancas, F.J.; González, M.; Caballero, R. Sustainable tourism indicators as planning tools in cultural destinations. Ecol. Indic. 2012, 18, 659-675.
82. Cartwright, R. Reducing the health risks associated with travel. Tour. Manag. 2000, 6, 159-167.
83. Page, S.J.; Meyer, D. Tourist accident: An exploratory analysis. Ann. Tour. Res. 1996, 23, 666-690.
84. Wilks, J.; Page, S.J. Current status of tourist health and safety. In Managing Tourist Health and Safety in the New Millennium; Wilks, J., Page, S.J., Eds.; Pergamon: Oxford, UK, 2003; pp. 3-15.
85. Baker, M.; Page, S.J.; Meyer, D. Urban visitor perceptions of safety during a special event. J. Travel Res. 1996, 41, 355-361.
86. Dimanche, F.; Lepetic, A. New Orleans tourism crime: A case study. J. Travel Res. 1999, 38, 19-23.
87. Mawby, R.I. Tourist's perception of security: The risk fear paradox. Tour. Econ. 2000, 6, 109-121.
88. Pizam, A. A comprehensive approach to classifying acts of crime and violence at tourism destinations. J. Travel Res. 1999, 38, 5-12.
89. Tarlow, P.E. Crime and tourism. In Tourism in Turbulent Times; Wilks, J., Pendergast, D., Leggat, P., Eds.; Elsevier: Oxford, UK, 2006; pp. 93-105.
90. Bramwell, B.; Lane, B. Critical research on the governance of tourism and sustainability. J. Sustain. Tour. 2011, 19, 411-421.
91. Barros, C.P.; Botti, L.; Peypoch, N.; Robinot, E. Performance of French destinations: Tourism attraction perspectives. Tour. Manag. 2011, 32, 141-146.
92. Claver-Cortés, E.; Molina-Azorín, J.F.; Pereira-Moliner, J. Competitiveness in mass tourism. Ann. Tour. Res. 2007, 34, 727-745.
93. Keane, M.J. Quality and pricing in tourism destinations. Ann. Tour. Res. 1997, 24, 117-130.
94. Kozak, M.; Rimmington, M. Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination. J. Travel Res. 2000, 33, 260-269.
95. Chi, C.G.Q.; Qu, H. Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tour. Manag. 2008, 29, 624-636.
96. Jamal, T.B.; Getz, D. Collaboration theory and community tourism planning. Ann. Tour. Res. 1995, 22, 186-204.
97. Blain, C.; Stuart, E.L.; Ritchie, J.R.B. Destination branding: Insights and practices from destination management organizations. J. Travel Res. 2005, 43, 328-338.
98. Wang, N. Rethinking authenticity in tourism experience. Ann. Tour. Res. 1999, 26, 349-370.
99. Ivars i Baibal, J.A.; Rodríguez Sánchez, I.; Vera Rebollo, J.F. The evolution of mass tourism destinations: New approaches beyond deterministic models in Benidorm (Spain). Tour. Manag. 2013, 34, 184-195.