메뉴 건너뛰기




Volumn , Issue , 2014, Pages 457-462

Analysis of local online review systems as digital word-of-mouth

Author keywords

Interface design; Local online review systems; WOM

Indexed keywords

WORLD WIDE WEB;

EID: 84990954701     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2567948.2576933     Document Type: Conference Paper
Times cited : (6)

References (18)
  • 1
    • 33947578062 scopus 로고    scopus 로고
    • Customer satisfaction and word of mouth
    • E. W. Anderson. Customer satisfaction and word of mouth. Journal of Service Research, 1(1):5-17, 1998.
    • (1998) Journal of Service Research , vol.1 , Issue.1 , pp. 5-17
    • Anderson, E.W.1
  • 2
    • 84858261689 scopus 로고    scopus 로고
    • Local experts and online review sites
    • J. Antin, M. de Sa, and E. F. Churchill. Local experts and online review sites. In CSCW, pp. 55-58, 2012.
    • (2012) CSCW , pp. 55-58
    • Antin, J.1    De Sa, M.2    Churchill, E.F.3
  • 3
    • 0001728801 scopus 로고
    • Role of product-related conversations in the diffusion of a new product
    • J. Arndt. Role of product-related conversations in the diffusion of a new product. Journal of Marketing Research, 4(3):291-291, 1967.
    • (1967) Journal of Marketing Research , vol.4 , Issue.3 , pp. 291
    • Arndt, J.1
  • 4
    • 84990321336 scopus 로고    scopus 로고
    • Word-of-mouth processes within a services purchase decision context
    • H. S. Bansal and P. A. Voyer. Word-of-mouth processes within a services purchase decision context. Journal of Service Research, 3(2):166-177, 2000.
    • (2000) Journal of Service Research , vol.3 , Issue.2 , pp. 166-177
    • Bansal, H.S.1    Voyer, P.A.2
  • 5
    • 84872418699 scopus 로고    scopus 로고
    • Beyond recommendations: Local review web sites and their impact
    • B. Brown. Beyond recommendations: Local review web sites and their impact. ACM Trans. Comput.-Hum. Interact., 19(4):1-24, 2012.
    • (2012) ACM Trans. Comput.-Hum. Interact. , vol.19 , Issue.4 , pp. 1-24
    • Brown, B.1
  • 6
  • 7
    • 67749139980 scopus 로고    scopus 로고
    • Credibility of electronic word-of-mouth: Informational and normative determinants of on-line consumer recommendations
    • M. Y. Cheung, C. Luo, C. L. Sia, and H. Chen. Credibility of electronic word-of-mouth: Informational and normative determinants of on-line consumer recommendations. Int. Journal of Electronic Commerce, 13(4):9-38, 2009.
    • (2009) Int. Journal of Electronic Commerce , vol.13 , Issue.4 , pp. 9-38
    • Cheung, M.Y.1    Luo, C.2    Sia, C.L.3    Chen, H.4
  • 8
    • 0242641140 scopus 로고    scopus 로고
    • The digitization of word of mouth: Promise and challenges of online feedback mechanisms
    • C. Dellarocas. The digitization of word of mouth: Promise and challenges of online feedback mechanisms. Management Science, 49(10):1407-1424, 2003.
    • (2003) Management Science , vol.49 , Issue.10 , pp. 1407-1424
    • Dellarocas, C.1
  • 11
    • 34248225266 scopus 로고    scopus 로고
    • The relative incidence of positive and negative word of mouth: A multi-category study
    • R. East, K. Hammond, and M. Wright. The relative incidence of positive and negative word of mouth: A multi-category study. Int. Journal of Research in Marketing, 24(2):175 - 184, 2007.
    • (2007) Int. Journal of Research in Marketing , vol.24 , Issue.2 , pp. 175-184
    • East, R.1    Hammond, K.2    Wright, M.3
  • 14
    • 0031709297 scopus 로고    scopus 로고
    • Social ties, environmental perception, and local attachment
    • G. S. Mesch and O. Manor. Social ties, environmental perception, and local attachment. Environment and behavior, 30(4):504-519, 1998.
    • (1998) Environment and Behavior , vol.30 , Issue.4 , pp. 504-519
    • Mesch, G.S.1    Manor, O.2
  • 16
    • 77952886123 scopus 로고    scopus 로고
    • Place attachment, identification and environment perception: An empirical study
    • C. Rollero and N. De Piccoli. Place attachment, identification and environment perception: An empirical study. Journal of Environmental Psychology, 30(2):198-205, 2010.
    • (2010) Journal of Environmental Psychology , vol.30 , Issue.2 , pp. 198-205
    • Rollero, C.1    Piccoli, N.D.2
  • 18
    • 41649110633 scopus 로고    scopus 로고
    • Factors influencing word of mouth effectiveness: Receiver perspectives
    • J. C. Sweeney, G. N. Soutar, and T. Mazzarol. Factors influencing word of mouth effectiveness: receiver perspectives. European Journal of Marketing, 42(3/4):344-364, 2008.
    • (2008) European Journal of Marketing , vol.42 , Issue.3-4 , pp. 344-364
    • Sweeney, J.C.1    Soutar, G.N.2    Mazzarol, T.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.