메뉴 건너뛰기




Volumn 24, Issue 2, 2002, Pages 211-228

Part-time employment and communication satisfaction in an Australian retail organisation

Author keywords

Employee communications; Employee relations; Part time work; Retail trade

Indexed keywords


EID: 84986166597     PISSN: 01425455     EISSN: None     Source Type: Journal    
DOI: 10.1108/01425450210420929     Document Type: Article
Times cited : (28)

References (65)
  • 1
    • 0040600573 scopus 로고    scopus 로고
    • Vertical and lateral information processing: the effects of gender, employee classification level, and media richness on communication and work outcomes
    • Allen, D.G. and Griffeth, R.W. (1997), “Vertical and lateral information processing: the effects of gender, employee classification level, and media richness on communication and work outcomes”, Human Relations, Vol. 50 No. 10, pp. 1239-60.
    • (1997) Human Relations , vol.50 , pp. 1239-1260
    • Allen, D.G.1    Griffeth, R.W.2
  • 3
    • 22444454006 scopus 로고    scopus 로고
    • Strategic employee communications
    • Argenti, P.A. (1998), “Strategic employee communications”, Human Resource Management, Vol. 37 No. 3 and 4, pp. 199-206.
    • (1998) Human Resource Management , vol.37 , pp. 199-206
    • Argenti, P.A.1
  • 5
    • 2342509929 scopus 로고    scopus 로고
    • Cat. No. 6203.0, Australian Government Print Services, Canberra.
    • Australian Bureau of Statistics (1999), Labour Force Participation Australia, Cat. No. 6203.0, Australian Government Print Services, Canberra.
    • (1999) Labour Force Participation Australia
  • 6
    • 0004184717 scopus 로고    scopus 로고
    • Prentice-Hall, Sydney.
    • Australian Centre for Industrial Relations Research and Training (1999), Australia at Work, Prentice-Hall, Sydney.
    • (1999) Australia at Work
  • 7
    • 84986056386 scopus 로고
    • Communication's vital role in redefining the employment relationship
    • Barnes, K. (1995), “Communication's vital role in redefining the employment relationship”, Compensation and Benefits Review, Vol. 27 No. 1, pp. 65-70.
    • (1995) Compensation and Benefits Review , vol.27 , pp. 65-70
    • Barnes, K.1
  • 8
    • 21144478916 scopus 로고
    • When the links become chains: considering dysfunctions of supportive communication in the workplace
    • Berlin, R.E. (1993), “When the links become chains: considering dysfunctions of supportive communication in the workplace”, Communication Monographs, Vol. 60, pp. 106-12.
    • (1993) Communication Monographs , vol.60 , pp. 106-112
    • Berlin, R.E.1
  • 9
    • 0032331033 scopus 로고    scopus 로고
    • Relational communication traits and their effect on adaptiveness and sales performance
    • Boorom, M.L., Goolsby, J.R. and Ramsey, R.P. (1998), “Relational communication traits and their effect on adaptiveness and sales performance”, Journal of the Academy of Marketing Science, Vol. 26 No. 1, pp. 16-30.
    • (1998) Journal of the Academy of Marketing Science , vol.26 , pp. 16-30
    • Boorom, M.L.1    Goolsby, J.R.2    Ramsey, R.P.3
  • 10
    • 33748498006 scopus 로고    scopus 로고
    • Delivering the message in challenging times: the relative effectiveness of different forms of communicating change to a dispersed and part-time workforce
    • Brimm, H. and Murdock, A. (1998), “Delivering the message in challenging times: the relative effectiveness of different forms of communicating change to a dispersed and part-time workforce”, Total Quality Management, Vol. 9. No. 2/3, pp. 167-79.
    • (1998) Total Quality Management , vol.9 , pp. 167-179
    • Brimm, H.1    Murdock, A.2
  • 11
    • 0040586683 scopus 로고    scopus 로고
    • Communications enhancement, a process dividend for the organization and the HRM department?
    • Buckley, F., Monks, K. and Sinnott, A. (1998), “Communications enhancement, a process dividend for the organization and the HRM department?”, Human Resource Management, Vol. 37 No. 3 and 4, pp. 221-34.
    • (1998) Human Resource Management , vol.37 , pp. 221-234
    • Buckley, F.1    Monks, K.2    Sinnott, A.3
  • 13
    • 84986644324 scopus 로고
    • Subordinate-manager communication in different sex dyads: consequences for job satisfaction
    • Callan, V.J. (1993), “Subordinate-manager communication in different sex dyads: consequences for job satisfaction”, Journal of Occupational and Organizational Psychology, Vol. 66, pp. 13-27.
    • (1993) Journal of Occupational and Organizational Psychology , vol.66 , pp. 13-27
    • Callan, V.J.1
  • 15
    • 84970336679 scopus 로고
    • Employee perceptions of the relationship between communication and productivity: a field study
    • Clampitt, P.G. and Downs, C.W. (1993), “Employee perceptions of the relationship between communication and productivity: a field study”, Journal of Business Communication, Vol. 30 No. 1, pp. 5-28.
    • (1993) Journal of Business Communication , vol.30 , pp. 5-28
    • Clampitt, P.G.1    Downs, C.W.2
  • 16
    • 0343330828 scopus 로고
    • Satisfaction in communication: an examination of the Downs-Hazen measure
    • Crino, M.D. and White, M.C. (1981), “Satisfaction in communication: an examination of the Downs-Hazen measure”, Psychological Reports, Vol. 49, pp. 831-8.
    • (1981) Psychological Reports , vol.49 , pp. 831-838
    • Crino, M.D.1    White, M.C.2
  • 17
    • 2342498267 scopus 로고
    • Growth of part-time employment in Australia and the UK
    • Dawkins, P.J. and Norris, K. (1995), “Growth of part-time employment in Australia and the UK”, Labour Economics and Productivity, Vol. 7 No. 1, pp. 1-27.
    • (1995) Labour Economics and Productivity , vol.7 , pp. 1-27
    • Dawkins, P.J.1    Norris, K.2
  • 18
    • 84965459062 scopus 로고
    • Temporal flexibility: management strategies and employee preferences in the retail industry
    • September
    • Deery, S.J. and Mahony, A. (1994), “Temporal flexibility: management strategies and employee preferences in the retail industry”, The Journal of Industrial Relations, September, pp. 332-52.
    • (1994) The Journal of Industrial Relations , pp. 332-352
    • Deery, S.J.1    Mahony, A.2
  • 21
    • 84965687321 scopus 로고
    • A factor analytic study of communication satisfaction
    • Downs, C.W. and Hazen, D. (1977), “A factor analytic study of communication satisfaction”, The Journal of Business Communication, Vol. 14 No. 3, pp. 63-73.
    • (1977) The Journal of Business Communication , vol.14 , pp. 63-73
    • Downs, C.W.1    Hazen, D.2
  • 22
    • 0346518010 scopus 로고    scopus 로고
    • Managing part-timers in the police service: a study of inflexibility
    • Edward, C. and Robinson, O. (1999), “Managing part-timers in the police service: a study of inflexibility”, Human Resource Management Journal, Vol. 9 No. 4, pp. 5-18.
    • (1999) Human Resource Management Journal , vol.9 , pp. 5-18
    • Edward, C.1    Robinson, O.2
  • 24
    • 54649083377 scopus 로고    scopus 로고
    • Organizational rules on communicating: how employees are and are not learning the ropes
    • Gilsdorf, J.W. (1998), “Organizational rules on communicating: how employees are and are not learning the ropes”, Journal of Business Communication, Vol. 35 No. 2, pp. 173-201.
    • (1998) Journal of Business Communication , vol.35 , pp. 173-201
    • Gilsdorf, J.W.1
  • 25
    • 84986027666 scopus 로고    scopus 로고
    • Do communications among marketing functional members and their internal customers result in market-driven outcomes?
    • Goebel, D.J. (1999), “Do communications among marketing functional members and their internal customers result in market-driven outcomes?”, Dissertation Abstracts International, Vol. 59 No. 7-A, p. 2613.
    • (1999) Dissertation Abstracts International , vol.59 , pp. 2613
    • Goebel, D.J.1
  • 28
    • 0242385946 scopus 로고    scopus 로고
    • Effects of communication direction on job performance and satisfaction: a moderated regression analysis
    • Goris, J.R., Vaught, B.C. and Pettit, J.D. (2000), “Effects of communication direction on job performance and satisfaction: a moderated regression analysis”, Journal of Business Communication, Vol. 37 No. 4, pp. 348-68.
    • (2000) Journal of Business Communication , vol.37 , pp. 348-368
    • Goris, J.R.1    Vaught, B.C.2    Pettit, J.D.3
  • 33
    • 33644609989 scopus 로고
    • The conditions associated with peripheral employment in Australia. An empirical analysis
    • Harley, B. (1994), “The conditions associated with peripheral employment in Australia. An empirical analysis”, Employee Relations, Vol. 16 No. 8, pp. 19-31.
    • (1994) Employee Relations , vol.16 , pp. 19-31
    • Harley, B.1
  • 34
    • 84987480125 scopus 로고
    • Measures of communication satisfaction’’
    • Hecht, M.L. (1978), “Measures of communication satisfaction’’, Human Communication Research, Vol. 4 No. 4 pp. 350-68.
    • (1978) Human Communication Research , vol.4 , pp. 350-368
    • Hecht, M.L.1
  • 35
    • 74549192071 scopus 로고    scopus 로고
    • The communication experiences of education managers: identifying strengths, weaknesses and critical incidents
    • Hunt, O., Tourish, D. and Margie, O. (2000), “The communication experiences of education managers: identifying strengths, weaknesses and critical incidents”, The International Journal of Educational Management, Vol. 14 No. 3, pp. 120-9.
    • (2000) The International Journal of Educational Management , vol.14 , pp. 120-129
    • Hunt, O.1    Tourish, D.2    Margie, O.3
  • 36
    • 0003087493 scopus 로고    scopus 로고
    • Turnover culture in the hospitality industry
    • Iverson, R.D. and Deery, M. (1997), “Turnover culture in the hospitality industry”, Human Resource Management Journal, Vol. 7 No. 4, pp. 71-82.
    • (1997) Human Resource Management Journal , vol.7 , pp. 71-82
    • Iverson, R.D.1    Deery, M.2
  • 38
    • 84986705617 scopus 로고
    • Part-time versus full-time employment status differences: a replication and extension
    • Jackofsky, E.F. and Peters, L.H. (1987), “Part-time versus full-time employment status differences: a replication and extension”, Journal of Occupational Behavior, Vol. 8, pp. 1-9.
    • (1987) Journal of Occupational Behavior , vol.8 , pp. 1-9
    • Jackofsky, E.F.1    Peters, L.H.2
  • 39
    • 18844440836 scopus 로고
    • Statistical analysis of sets of congeneric tests
    • Jöreskog, K.G. (1971), “Statistical analysis of sets of congeneric tests”, Psychometrika, Vol. 36, pp. 109-33.
    • (1971) Psychometrika , vol.36 , pp. 109-133
    • Jöreskog, K.G.1
  • 40
    • 84937286482 scopus 로고
    • The relationships among manager communication openness, nonverbal immediacy, and subordinate motivation
    • Kay, B. and Christophel, D. (1995), “The relationships among manager communication openness, nonverbal immediacy, and subordinate motivation”, Communication Research Reports, Vol. 12 No. 2, pp. 200-5.
    • (1995) Communication Research Reports , vol.12 , pp. 200-205
    • Kay, B.1    Christophel, D.2
  • 42
    • 0007930216 scopus 로고
    • Australian Government Publishing Service, Canberra.
    • Lewis, H. (1990), Part-Time Work: Trends and Issues, Australian Government Publishing Service, Canberra.
    • (1990) Part-Time Work: Trends and Issues
    • Lewis, H.1
  • 43
    • 0043110739 scopus 로고    scopus 로고
    • Communicating change: four cases of quality programs
    • Lewis, K. (2000), “Communicating change: four cases of quality programs”, Journal of Business Communication, Vol. 37 No. 2, pp. 128-55.
    • (2000) Journal of Business Communication , vol.37 , pp. 128-155
    • Lewis, K.1
  • 45
    • 84990342862 scopus 로고    scopus 로고
    • Making sense of managerial wisdom
    • Malan, L. and Kriger, M. (1998), “Making sense of managerial wisdom”, Journal of Management Inquiry, Vol. 7 No. 3, pp. 242-51.
    • (1998) Journal of Management Inquiry , vol.7 , pp. 242-251
    • Malan, L.1    Kriger, M.2
  • 46
    • 0040586685 scopus 로고    scopus 로고
    • The effects of leader motivating language on subordinate performance and satisfaction
    • Mayfield, J.R., Mayfield, M.R. and Kopf, J. (1998), “The effects of leader motivating language on subordinate performance and satisfaction”, Human Resource Management, Vol. 37 No. 3 and 4, pp. 235-48.
    • (1998) Human Resource Management , vol.37 , pp. 235-248
    • Mayfield, J.R.1    Mayfield, M.R.2    Kopf, J.3
  • 47
    • 84986173250 scopus 로고    scopus 로고
    • A comparative analysis of the link between flexibility and HRM strategy
    • Mayne, L., Tregaskis, O. and Brewster, C. (1996), “A comparative analysis of the link between flexibility and HRM strategy”, Employee Relations, Vol. 18 No. 3, pp. 5-24.
    • (1996) Employee Relations , vol.18 , pp. 5-24
    • Mayne, L.1    Tregaskis, O.2    Brewster, C.3
  • 48
    • 84965569267 scopus 로고
    • An integrated model of communication, stress, and burnout in the workplace
    • Miller, K.I., Ellis, B.H., Zook, E.G. and Lyles, J.S. (1990), “An integrated model of communication, stress, and burnout in the workplace”, Communication Research, Vol. 17, pp. 300-26.
    • (1990) Communication Research , vol.17 , pp. 300-326
    • Miller, K.I.1    Ellis, B.H.2    Zook, E.G.3    Lyles, J.S.4
  • 49
    • 0141886795 scopus 로고
    • Longitudinal study of the effects of information seeking on newcomer socialization
    • Morrison, E.W. (1993), “Longitudinal study of the effects of information seeking on newcomer socialization”, Journal of Applied Psychology, Vol. 78, pp. 173-83.
    • (1993) Journal of Applied Psychology , vol.78 , pp. 173-183
    • Morrison, E.W.1
  • 50
    • 0347352417 scopus 로고
    • Recent trends in labour mobility and in job duration
    • Norris, K. (1993), “Recent trends in labour mobility and in job duration”, Australian Bulletin of Labour, Vol. 19 No. 1, pp. 49-55.
    • (1993) Australian Bulletin of Labour , vol.19 , pp. 49-55
    • Norris, K.1
  • 51
    • 84986080741 scopus 로고    scopus 로고
    • Layers of meaning: understanding organisational communication
    • in Wiesner, R. and Millett, B. (Eds), Wiley, Brisbane
    • Olekalns, M. (2001), “Layers of meaning: understanding organisational communication”, in Wiesner, R. and Millett, B. (Eds), Management and Organisational Behaviour, Wiley, Brisbane, pp. 197-208.
    • (2001) Management and Organisational Behaviour , pp. 197-208
    • Olekalns, M.1
  • 53
    • 0002991666 scopus 로고    scopus 로고
    • An examination of organizational communication as a moderator of the relationship between job performance and job satisfaction
    • Pettit, J.D., Goris, J.R. and Vaught, B. (1997), “An examination of organizational communication as a moderator of the relationship between job performance and job satisfaction”, The Journal of Business Communication, Vol. 34 No. 1, pp. 81-98.
    • (1997) The Journal of Business Communication , vol.34 , pp. 81-98
    • Pettit, J.D.1    Goris, J.R.2    Vaught, B.3
  • 54
    • 84986347597 scopus 로고
    • Communication satisfaction, job satisfaction, and job performance
    • Pincus, J.D. (1986), “Communication satisfaction, job satisfaction, and job performance”, Human Communication Research, Vol. 12 No. 3, pp. 395-419.
    • (1986) Human Communication Research , vol.12 , pp. 395-419
    • Pincus, J.D.1
  • 55
    • 0040040233 scopus 로고    scopus 로고
    • The relationships among work-related perceptions, employee attitudes, and employee performance: the integral role of communication
    • Rodwell, J.J., Kienzie, R. and Shadur, M.A. (1998), “The relationships among work-related perceptions, employee attitudes, and employee performance: the integral role of communication”, Human Resource Management, Vol. 37 No. 3 and 4, pp. 277-93.
    • (1998) Human Resource Management , vol.37 , pp. 277-293
    • Rodwell, J.J.1    Kienzie, R.2    Shadur, M.A.3
  • 57
    • 19644385808 scopus 로고    scopus 로고
    • Questioning and developing your part-time employee practices
    • October
    • Sherer, P.D. and Coakley, L.A. (1999), “Questioning and developing your part-time employee practices”, Workforce, October, pp. 4-7.
    • (1999) Workforce , pp. 4-7
    • Sherer, P.D.1    Coakley, L.A.2
  • 58
    • 84977383281 scopus 로고
    • Human resource management's role in clarifying the new psychological contract
    • Sims, R.R. (1994), “Human resource management's role in clarifying the new psychological contract”, Human Resource Management, Vol. 33 No. 3, pp. 373-82.
    • (1994) Human Resource Management , vol.33 , pp. 373-382
    • Sims, R.R.1
  • 60
    • 0028372945 scopus 로고
    • Does the medium matter? The interaction of task type and technology on group performance and member reactions
    • Strauss, S.G. and McGrath, J.E. (1994), “Does the medium matter? The interaction of task type and technology on group performance and member reactions”, Journal of Applied Psychology, Vol. 79 No. 1, pp. 87-97.
    • (1994) Journal of Applied Psychology , vol.79 , pp. 87-97
    • Strauss, S.G.1    McGrath, J.E.2
  • 61
    • 0031509523 scopus 로고    scopus 로고
    • The effects of demographics, work status, and relative equity on organizational commitment: looking among part-time workers
    • Tansky, J.W., Gallagher, D.G. and Wetzel, K.W. (1997), “The effects of demographics, work status, and relative equity on organizational commitment: looking among part-time workers”, Revue Canadienne des Sciences de l'Administration, Vol. 14 No. 3, pp. 315-26.
    • (1997) Revue Canadienne des Sciences de l'Administration , vol.14 , pp. 315-326
    • Tansky, J.W.1    Gallagher, D.G.2    Wetzel, K.W.3
  • 62
    • 53349099527 scopus 로고    scopus 로고
    • Relationship between communication satisfaction and organizational commitment in three Guatemalan organizations
    • Varona, F. (1996), “Relationship between communication satisfaction and organizational commitment in three Guatemalan organizations”, Journal of Business Communication, Vol. 33 No. 2, pp. 111-40.
    • (1996) Journal of Business Communication , vol.33 , pp. 111-140
    • Varona, F.1
  • 63
    • 79960651855 scopus 로고    scopus 로고
    • Understanding the peripheral workforce: evidence from the service sector
    • Walsh, J. and Deery, S. (1999), “Understanding the peripheral workforce: evidence from the service sector”, Human Resource Management Journal, Vol. 9 No. 2, pp. 50-63.
    • (1999) Human Resource Management Journal , vol.9 , pp. 50-63
    • Walsh, J.1    Deery, S.2
  • 64
    • 84965572104 scopus 로고
    • Communication satisfaction in the bank: an audit evaluation
    • Walther, J.B. (1988), “Communication satisfaction in the bank: an audit evaluation”, The Journal of Business Communication, Vol. 25 No. 3, pp. 79-86.
    • (1988) The Journal of Business Communication , vol.25 , pp. 79-86
    • Walther, J.B.1
  • 65
    • 0005456877 scopus 로고    scopus 로고
    • Flexible response
    • White, M. (1996, “Flexible response”, People Management, Vol. 2 No. 6, pp. 33-6.
    • (1996) People Management , vol.2 , pp. 33-36
    • White, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.