Electronic reference services: Some suggested guidelines

Reference and User Services Quarterly

Volumn 38, Issue 1, 1998, Pages 77-81

  Sloan, Bernie ^a  

^a UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0040426381     PISSN: 10949054     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (4)

1. See http://www.lis.uiuc.edu/~sloan/libdist.htm.
2. Patricia Vander Meer and Thomas Van Valey, "Are Library Users Also Computer Users?" Public Access Computer Systems Review 8 (1): 6-31. Also available at http://info.lib.uh.edu/ pr/v8/nl.3.
3. Johathan Grudin, Groupware and Social Dynamics: Eight Challenges for Developers, http:// www.ics.uci.edu/~grudin/Papers/CACM94/ cacm94.html.
4. Laura Bushallow-Wilber, Gemma Devinney, and Fritz Whitcomb, "Electronic Mail Reference Service: A Study," RQ 35 (Spring 1996): 359-6