The self-directed team:A conflict resolution analysis

Team Performance Management: An International Journal

Volumn 5, Issue 2, 1999, Pages 60-77

  Appelbaum, Steven H ^a   Abdallah, Chahrazad ^a   Shapiro, Barbara T ^a  

^a Gina Cody School of Engineering and Computer Science   (Canada)

Author keywords

Conflict; Conflict resolution; Decision making; Empowerment; Negotiating; Teams

Indexed keywords

EID: 84986130671     PISSN: 13527592     EISSN: None     Source Type: Journal    
DOI: 10.1108/13527599910268940     Document Type: Article

References (33)

1. Amason, A.C. (1996), “Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: resolving a paradox for top management teams”, Academy of Management Journal, No. 39, pp. 123-48
2. Arnold, V. (1996), “Making teams work”, HR Focus, February, pp. 12-13
3. Blanchard, K. (1997), “Out with the old and in with the new”, Incentive, pp. 59-61
4. Brockmann, E. (1996), “Removing the paradox of conflict from group decisions”, Academy of Management Executive, Vol. 10 No. 2, p. 61
5. Campbell, J.P. (1988), “Productivity in organizations”, New Perspectives from Industrial and Organizational Psychology, Jossey-Bass Publishers, San Francisco, CA
6. Cannon-Bowers, J.A., Oser, R. and Flanagan, D.L. (1992), “Work teams in industry: a selected review and proposed framework”, in Swezey, R.W. and Salas, E. (Eds), Teams: Their Training and Performance, Ablex, Norwood, NJ, pp. 355-77
7. Cohen, S.G. and Ledford, G.E. Jr. (1994), “The effectiveness of self-managing teams: a quasi-experiment”, Human Relations, No. 47, pp. 13-43
8. Cordery, J.L., Mueller, W.S. and Smith, L.M. (1991), “Attitudinal and behavioral effects of autonomous group working: a longitudinal field study”, Academy of Management Journal, Vol. 34, pp. 464-76
9. Drenth, P.J., Thierry, H., Willems, P.J. and de Wolf, C.J. (1984), Handbook of Work and Organizational Psychology, Vol. 1, Page Brother (Norwich) Ltd., pp. 521-37
10. Felts, C. (1995), “Taking the mystery out of self-directed work teams”, Information Management, March/April, pp. 21-6
11. Goodman, P.S., Devadas, R. and Griffith-Hughson, T.L. (1988), “Groups and productivity: analyzing the effectiveness of self-managing teams”, in Campbell, J.P. and Campbell, R.J. (Eds), Productivity in Organizations: New Perspectives from Industrial and Organizational Psychology, Jossey-Bass, San Francisco, CA, pp. 295-327
12. Harrison, A.W., Thompson, K.R., Amason, A.C. and Hochwarter, W.A. (1995), “Conflict: an important dimension in successful management teams”, Organizational Dynamics, Fall, pp. 20-35
13. Hoffman, B. (1993), Win-Win Competitiveness Made in Canada, Captus Press Inc., North York, Ontario, pp. 84-104
14. Holpp, L. (1992), “Making choices: self-directed teams or total quality management?”, Training, May, pp. 69-76
15. Kirkman, B.L. and Rosen, B. (1996), “Testing a model of team empowerment: an empirical investigation of the antecedents and outcomes of empowered self-managing work teams”, proceedings paper presented at the Annual Meeting of the Academy of Management, Cincinnati, OH
16. Kolb, D.M. and Putnam, L.L. (1992), “The multiple faces of conflict in organizations”, Journal of Organizational Behavior, Vol. 13 No. 3, pp. 311-21
17. Lewicki, R.J. and Litterer, J. (1985), Negotiation, Richard D. Irwin, Homewood, IL
18. Lewicki, R.J., Weiss, S.E. and Lewin, D. (1992), “Models of conflict, negotiation and third party intervention”, Journal of Organizational Behavior, Vol. 13 No. 3, pp. 209-52
19. Lippit, G.L. (1982), “Managing conflict in today's organizations”, Training and Development Journal, pp. 64-7
20. Miles, R.E. and Snow, C.C. (1994), “The new network firm: a spherical structure built on a human investment philosophy”, Organizational Dynamics, Winter, pp. 5-17
21. Nierenberg, G. (1973), Fundamentals of Negotiating, Hawthorn Books, New York, NY
22. Piczac, M.W. and Hauser, R.Z. (1996), “SDWTs: a guide to implementation”, Quality Progress, May
23. Pondy, L.R. (1967), “Organizational conflict”, Administrative Science Quarterly, Vol. 12 No. 2, pp. 296-320
24. Rahim, M.A. (1989), Managing Conflict: An Interdisciplinary Approach, Prager Publishers, New York, NY, pp. 7-10, 251-62
25. Ray, D. and Bronstein, H. (1995), Teaming Up: Making the Transition to a Self-Directed, Team-Based Organization, McGraw-Hill, New York, NY
26. Robbins, S.P. (1994), Essentials of Organizational Behavior, Prentice-Hall, NJ, pp. 169-183
27. Sessa, V.I. (1996), “Using perspective taking to manage conflict and affect in teams”, Journal of Applied Behavioral Science, Vol. 31 No. 1, pp. 101-15
28. Thomas, K. (1992), “Overview of conflict and conflict management”, Journal of Organizational Behavior, Vol. 13 No. 3, pp. 263-74
29. Tillett, G. (1991), Resolving Conflict: A Practical Approach, Oxford University Press, Melbourne, pp. 5-21/104-5
30. Valacich, J.S. and Schwenk, C. (1995), “Structuring conflict in individual, face-to-face, and computer mediated group decision making carping versus objective devil's advocacy”, Decision Science, Vol. 26 No. 3, pp. 369-93
31. Wall, T.D., Kemp. N.J., Jackson, P.R. and Clegg, C.W. (1986), “Outcomes of autonomous work groups: a long term field experiment”, Academy of Management Journal, Vol. 29, pp. 280-304
32. Wellins, R.S. (1992), “Building a self-directed work team”, Training & Development, December, pp. 24-8
33. Wellins, R.S., Wilson, R., Katz, A.J., Laughlin, P., Day, C.R. Jr. and Price, D. (1990), Self-Directed Teams: A Study of Current Practice, DDI, Pittsburgh, PA