High-involvement work practices and employee bargaining power

Employee Relations

Volumn 25, Issue 5, 2003, Pages 455-471

  Guy, Frederick ^a  

^a UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

Customer service management; Empowerment; Negotiating; Retailing; Working practices

Indexed keywords

EID: 84986037783     PISSN: 01425455     EISSN: None     Source Type: Journal    
DOI: 10.1108/01425450310490165     Document Type: Article

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