Customer satisfaction and waiting staff

International Journal of Contemporary Hospitality Management

Volumn 16, Issue 6, 2004, Pages 385-388

  Pratten, J D ^a  

^a MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

Customer satisfaction; Employees; Hotel and catering industry

Indexed keywords

EID: 84986014463     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110410550842     Document Type: Review

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