Migrant workers in small London hotels: Employment, recruitment and distribution

European Urban and Regional Studies

Volumn 23, Issue 3, 2016, Pages 406-421

  Markova, Eugenia ^a   Anna, Paraskevopoulou ^a   Williams, Allan M ^b   Shaw, Gareth ^c  

^a LONDON METROPOLITAN UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF SURREY   (United Kingdom)

^c UNIVERSITY OF EXETER BUSINESS SCHOOL   (United Kingdom)

Author keywords

Employment; ethnic queuing; London; migrant labour; small hotels

Indexed keywords

ETHNICITY; LABOR MIGRATION; MIGRANT WORKER; RECRUITMENT (EMPLOYMENT);

ENGLAND; LONDON [ENGLAND]; UNITED KINGDOM;

EID: 84978512246     PISSN: 09697764     EISSN: 14617145     Source Type: Journal    
DOI: 10.1177/0969776413513913     Document Type: Article

References (66)

1. B.Anderson (2007) A very private business: exploring the demand for migrant domestic workers. European Journal of Women’s Studies14(3): 247–264.
2. B.AndersonM.Ruhs (2008) A need for migrant labour? A micro-level determinants of staff shortages and implications for a skill based immigration policy. A paper prepared for the Migration Advisory Committee, September. Available at: http://www.ukba.homeoffice.gov.uk/mac
3. B.AndersonM.Ruhs (2010) Migrant workers: who needs them? A framework for the analysis of staff shortages, immigration and public policy. In: (eds) Who Needs Migrant Workers? Labour Shortages, Immigration and Public Policy. Oxford: Oxford University Press, pp. 15–52.
4. B.AndersonM.RuhsB.RogalyS.Spencer (2006) Fair Enough? Central and East European Migrants in Low-Wage Employment in the UK. Oxford: University of Oxford.
5. T.BaumE.DuttonS.KarimiJ.KokkranikalF.DevineN.Hearns (2007) Cultural diversity in hospitality work. Cross Cultural Management: An International Journal14(3): 229–239.
6. A.BernhardtL.DresserE.Hatton (2003) The coffee pot wars: unions and firm restructuring in the hotel industry. In: (eds) Low-Wage America: How Employers Are Reshaping Opportunity in the Workplace. New York: Russell Sage Foundation, pp. 33–76.
7. V.Briggs (1993) Immigrant labour and the issue of ‘Dirty Work’ in advanced industrial societies. Population and Environment: A Journal of Interdisciplinary Studies14(6): 503–514.
8. N.CastreeN.M.CoeK.WardM.Samers (2004) Spaces of Work: Global Capitalism and the Geographies of Labour. London: SAGE.
9. B.R.Chiswick (1978) The effect of Americanization on the earnings of foreign-born men. Journal of Political Economy86(5): 897–921.
10. S.DenchJ.HurstfieldD.HillK.Ackroyd (2006) Employers’ use of migrant labour. Home Office Online Report 04/06, March. London: Home Office.
11. F.DevineT.BaumN.HearnsA.Devine (2007) Cultural diversity in hospitality work: the Northern Ireland experience. International Journal of Human Resource Management18(2): 333–349.
12. H.EntorfJ.Moebert (2004) The demand for illegal migration and market outcomes. Intereconomics39(1): 7–10.
13. A.ErdemirE.Vasta (2007) Differentiating irregularity and solidarity: Turkish immigrants at work in London. Working paper no. 42, July. Oxford: COMPAS, University of Oxford.
14. K.Evans (2002) The challenges of making learning visible: problems and issues in recognizing tacit skills and key competences. In: (eds) Working to Learn: Transformative Learning in the Workplace. London: Kogan Page, pp. 7–28.
15. B.GidleyH.Jayaweera (2010) An evidence base on migration and integration in London August 2010, Oxford: ESRC Centre on Migration, Policy and Society, University of Oxford and the Mayor of London August.
16. A.GoldsmithD.NicksonD.SloanR.C.Wood (1997) Human Resource Management for Hospitality Services. London: International Tourism Business Press.
17. I.GordonT.TraversC.Whitehead (2007) The Impact of Recent Immigration on the London Economy. London: City of London Corporation.
18. M.Granovetter (1974) Getting a Job: A Study of Contacts and Careers. Cambridge, MA: Harvard University.
19. R.C.HillW.E.GriffithsG.C.Lim (2008) Principles of Econometrics. Hoboken: John Wiley & Sons.
20. R.Hudson (2001) Producing Places. New York: Guilford Press.
21. L.K.JagoM.Deery (2004) An investigation of the impact of internal labour markets in the hotel industry. Service Industries Journal24(2): 118–129.
22. H.JantaP.LugosiL.BrownA.Ladkin (2012) Migrant networks, language learning and tourism employment. Tourism Management33(2): 431–439.
23. A.KnoxD.Nickson (2007) Regulation in Australian hotels: is there a lesson for the UK?Employee Relations29(1): 50–67.
24. P.C.LaiE.SoltaniT.Baum (2008) Distancing flexibility in the hotel industry: the role of employment agencies as labour suppliers. International Journal of Human Resource Management19(1): 132–152.
25. D.Lee-Ross (1999) Seasonal hotel jobs: an occupation and a way of life. International Journal of Tourism Research1(4): 239–253.
26. I.LightS.J.Gold (2000) Ethnic Economies. San Diego, CA: Academic Press.
27. C.LloydG.MasonK.Mayhew (2008) Low-Wage Work in the United Kingdom. New York: Russell Sage Foundation.
28. A.LockwoodY.Guerrier (1989) Flexible working in the hospitality industry: current strategies and future potential. International Journal of Contemporary Hospitality Management1(1): 11–16.
29. R.LucasS.Mansfield (2008) Staff shortages and immigration in the hospitality sector. A paper prepared for the Migration Advisory Committee, September.
30. R.LucasS.Mansfield (2010) The use of migrant labour in the hospitality sector: current and future implications. In: (eds) Who Needs Migrant Workers? Labour Shortages, Immigration and Public Policy. Oxford: Oxford University Press, pp. 159–186.
31. G.S.Madala (1989) Limited dependent and qualitative variables in econometrics. Cambridge: Cambridge University Press.
32. D.S.MasseyJ.ArangoG.HugoA.KouaouciA.PellegrinoJ.E.Taylor (1993) Theories of international migration: a review and appraisal. Population and Development Review19(3): 431–467.
33. G.MatthewsM.Ruhs (2007) Are you being served? Employer demand for migrant labour in the UK’s hospitality sector. Working paper no. 51. Oxford: COMPAS, University of Oxford.
34. L.McDowellA.BatnitzkyS.Dyer (2007) Division, segmentation, and interpellation: the embodied labors of migrant workers in a greater London hotel. Economic Geography83(1): 1–25.
35. P.McGovern (2007) Immigration, labour markets and employment relations: problems and prospects. British Journal of Industrial Relation45(2): 217–235.
36. S.McKay (2009) Employer use of migrant labour – motivations, experiences and HR responses. Research paper Ref: 03/09, March. London: Acas Research and Evaluation Section.
37. S.MilneC.Pohlmann (1998) Continuity and change in the hotel sector: some evidence from Montreal. In: (eds) The Economic Geography of the Tourist Industry: A Supply-Side Analysis. London: Routledge, pp. 180–194.
38. S.Model (2002) Immigrants’ social class in three global cities. In: (eds) Globalization and the New City: Migrants, Minorities and Urban Transformations in Comparative Perspective. Basingstoke: Palgrave, pp. 82–118.
39. D.Nickson (2010) Human Resource Management for the Hospitality and Tourism Industries. Burlington, MA: Elsevier.
40. D.Nickson (2013) Human Resource Management for the Hospitality and Tourism Industries. London: Routledge.
41. Oxford Research (2009) Comprehensive sectoral analysis of emerging competencies and economic activities in the European Union. Lot 12: hotels and restaurants. European Commission, Employment, Social Affairs and Equal Opportunities.
42. A.ParaskevopoulouE.MarkovaA.M.Williams. (2012) Migration and Innovation at the Bottom End: Understanding the Role of Migrant Managers in Small Hotels in the Global City. Mobilities7(3): 389–414.
43. J.Peck (1996) Work-Place: The Social Regulation of Labour Markets. New York and London: Guilford Press.
44. People 1st (2010) The Hospitality, Leisure, Travel and Tourism Sector: Key Facts and Figures. London: People 1st. Available at: http://www.people1st.co.uk/webfiles/Research/General/Key_Facts_and_Figures_December_2010.pdf
45. M.J.Piore (1979) Birds of Passage: Migrant Labour and Industrial Societies. New York: Cambridge University Press.
46. M.J.Piore (1980) Dualism as a response to flux and uncertainty. In: (eds) Dualism and Discontinuity in Industrial Society. Cambridge: Cambridge University Press, pp.23–54.
47. A.PortesJ.Borocz (1989) Contemporary immigration: theoretical perspectives on its determinants and modes of incorporation. International Migration Review23(3): 606–630.
48. J.D.Pratten (2003) The importance of waiting staff in restaurant service. British Food Journal105(11): 826–834.
49. M.RileyA.LadkinE.Szivas (2002) Tourism Employment: Analysis and Planning. Clevedon: Channel View Publications.
50. N.Rodriguez (2004) “Workers Wanted” Employer Recruitment of Immigrant Labor. Work and Occupations3(4): 453–473.
51. G.RowleyK.Purcell (2001) ‘As cooks go, she went’: is labour churn inevitable?International Journal of Hospitality Management20(2): 163–185.
52. J.Salt (2009) International migration and the UK. Annual report of the UK SOPEMI correspondent to the OECD. London: Migration Research Unit UCL.
53. G.ShawA.M.Williams (2004) Tourism and Tourism Spaces. London: SAGE.
54. M.T.Sinclair (1997) Issues and theories of gender and work in tourism. In: (ed.) Gender, Work and Tourism. London: Routledge, pp. 1–14.
55. N.SlackS.ChambersR.Johnston (2004) Operations Management. London: FT Prentice Hall.
56. L.Spence (2005) Country of Birth and Labour Market Outcomes in London: An Analysis of Labour Force Survey and Census Data. London: Greater London Authority.
57. C.Tilly (1999) Durable Inequality. Berkley, CA and Los Angeles, CA: University of California Press.
58. C.TillyC.Tilly (1997) Work Under Capitalism. Boulder, CO: Westview Press.
59. J.Urry (1990) The Tourist Gaze: Leisure and Travel in Contemporary Societies. London: SAGE.
60. M.WaldingerM.I.Lichter (2003) How the Other Half Works: Immigration and the Social Organisation of Labor. Berkeley, CA: University of California Press.
61. R.Waldinger (1986–1987) Changing ladders and musical chairs: ethnicity and opportunity in post-industrial New York. Politics & Society15(4): 369–401.
62. R.WaldingerH.AldrichR.Ward (1990) Opportunities, group characteristics, and strategies. In: (eds) Ethnic Entrepreneurs. Newbury Park, CA: SAGE, pp. 13–48.
63. C.WarhurstD.Nickson (2007) Employee experience of aesthetic labour in retail and hospitality. Work, Employment and Society21(1): 103–120.
64. A.M.WilliamsV.Baláž (2005) What human capital, which migrants? Returned skilled migration to Slovakia from the UK. International Migration Review39(2): 439–468.
65. J.WillsJ.MayK.DattaY.EvansJ.HerbertC.Mcllwaine (2009) London’s migrant division of labour. European Urban and Regional Studies16(3): 257–271.
66. T.WrightA.Pollert (2005) The experience of ethnic minority workers in the hotel and catering industry: routes to support and advice on workplace problems – a review of the issues. WLRI Working paper 1. Available at: workinglives.org/library/e10423_3.pdf