Customer knowledge management or consumer surveillance

Global Business and Economics Review

Volumn 7, Issue 1, 2005, Pages 100-110

  Rowley, Jennifer ^a  

^a BANGOR UNIVERSITY   (United Kingdom)

Author keywords

consumer surveillance; customer knowledge management; customer relationship management; knowledge management

Indexed keywords

EID: 84969450310     PISSN: 10974954     EISSN: 17451329     Source Type: Journal    
DOI: 10.1504/GBER.2005.006923     Document Type: Article

References (18)

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