Application of knowledge management technology in customer relationship management

Knowledge and Process Management

Volumn 10, Issue 1, 2003, Pages 3-17

  Bose, Ranjit ^a   Sugumaran, Vijayan ^b  

^a UNIVERSITY OF NEW MEXICO   (United States)

^b OAKLAND UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85035241843     PISSN: 10924604     EISSN: 10991441     Source Type: Journal    
DOI: 10.1002/kpm.163     Document Type: Article

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