Effects of hospital workers' friendship networks on job stress

PLoS ONE

Volumn 11, Issue 2, 2016, Pages

  Shin, Sung Yae ^a   Lee, Sang Gyu ^b  

^a Yonsei University College of Medicine   (South Korea)

^b Yonsei University   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

ALUMNUS; CLINICAL TRIAL; CONTROLLED CLINICAL TRIAL; DOCTOR NURSE RELATION; DOCTOR PATIENT RELATION; FRIEND; FRIENDSHIP; HOSPITAL PERSONNEL; HUMAN; JOB STRESS; KOREA; MALE; MULTICENTER STUDY; MULTIPLE REGRESSION; QUESTIONNAIRE; RADIOLOGICAL TECHNOLOGIST; SAMPLING; WORKPLACE; CONTROLLED STUDY; EPIDEMIOLOGY; FEMALE; MENTAL STRESS; PSYCHOLOGY; RANDOMIZED CONTROLLED TRIAL; SOCIAL SUPPORT;

FEMALE; HUMANS; MALE; PERSONNEL, HOSPITAL; SOCIAL SUPPORT; STRESS, PSYCHOLOGICAL;

EID: 84960532400     PISSN: None     EISSN: 19326203     Source Type: Journal    
DOI: 10.1371/journal.pone.0149428     Document Type: Article

References (73)

1. Ibarra H. Network centrality, power, and innovation involvement: determinants of technical and administrative roles. ACAD MANAGE J. 1993; 36: 471-501.
2. Mehra A., Kilduff M., Brass D.J. The social networks of high and low self-monitors: Implications for workplace performance. Administrative Science Quarterly. 2001; 46: 121-146. doi: 10.2307/2667127
3. Cross R., Cummings J.N. Tie and network correlates of individual performance in knowledge-intensive work. ACAD MANAGE J. 2004; 47: 928-937.
4. Uzzi B. The sources and consequences of embeddedness for the economic performance of organizations: the network effect. American Sociological Review. 1996; 61: 674-698.
5. Cross R., Cummings J.N. Tie and network correlates of individual performance in knowledge intensive work. Academy of Management. 2004; 47: 928-937.
6. Bennett J., Pitt M., Owers M. Tucker M. Workplace impact of social networking. Property Management. 2010; 28: 138-148. doi: 10.1108/02637471011051282
7. Laere K.V., Heene A. Social networks as a source of competitive advantage for the firm. Journal of Workplace Learning. 2003; 15: 248-258.
8. Berkman L.F., Glass T., Brisette I., Seeman T.E. From social integration to health Dukheim in the new millennium. Social Science and Medicine. 2000; 51: 843-857. PMID: 10972429
9. Cassel J. The contribution of the social environment to host resistance. American Journal of Epidemiology. 1976; 104: 107-123. PMID: 782233
10. Cohen S. Stress, social support, and the buffering hypothesis. Psychological bulletin. 1985; 98: 310-357. PMID: 3901065
11. Jones J.W., Barge B.N., Steffy B.D., Fay L.M., Kunz L.K., Wuebker L.J. Stress and medical malpractice: Organizational risk assessment and intervention. Journal of Applied Psychology. 1988; 73: 727-735. PMID: 3209582
12. Taylor C., Graham J., Potts H.W., Richards M., Ramirez A. Changes in mental health of UK hospital consultants since the mid-1990s. Lancet. 2005; 366: 742-744. PMID: 16125591
13. Cohen S, Janicki-Deverts D, Miller G.E. Psychological stress and disease. JAMA. 2007; 298: 1685-1687. PMID: 17925521
14. Cohen S., Janicki-Deverts D., Miller G.E. Psychological stress and disease. JAMA. 2007; 298: 1685-1687. PMID: 17925521
15. Marin M-F., Lord C., Andrews J., Juster R-P., Sindi S., Arsenault-Lapierre G., Fiocco A.J., Lupien S.J. Chronic stress, cognitive functioning, and mental health. Neurobiology of learning and memory. 2011; 96: 583-595. doi: 10.1016/j.nlm.2011.02.016 PMID: 21376129
16. Bovier P.A., Perneger T.V. Predictors of work satisfaction among physicians. European Journal of Public Health. 2003; 13: 299-305. PMID: 14703315
17. Innstrand S.T., Espnes G.A., Mykletun R. Job stress, burnout and job satisfaction: An intervention study for staff working with people with intellectual disabilities. J Applied Research in Intellectual Disabilities. 2004; 17: 119-126.
18. Taylor C, Graham J, Potts H.W., Candy J., Richards M., Ramirez A. Impact of hospital consultants poor mental health on patients care. British Journal of Psychiatry. 2007; 190: 268-269. PMID: 17329750
19. Karadzinska-Bislimovska J., Basarovska V., Mijakoski D., Minov J., Stoleski S., Angeleska N., et al. Linkages between workplace stressors and quality of care from health professionals' perspective-Macedonian experience. British Journal of Health Psychology. 2014; 19: 425-441. doi: 10.1111/bjhp. 12040 PMID: 23480487
20. House J.S. Work stress and social support. Reading, Mass: Addison-Wesley; 1981.
21. Viswesvaran C., Sanchez J.I., Fisher J. The role of social support in the process of work stress: A metaanalysis. Journal of Vocational Behavior. 1999; 54: 314-334.
22. Snow D.L., Swan S.C., Raghavan C., Connell C.M., Klein I. The relationship of work stressors, coping and social support to psychological symptoms among female secretarial employees. Work & Stress. 2003; 17: 241-263.
23. Kossek E.E., Pichler S., Bodner T., Hammer L.B. Workplace social support and work-family conflict: A meta-analysis clarifying the influence of general and work-family-specific supervisor and organizational support. Pers Psychol. 2011; 64: 289-313. PMID: 21691415
24. Gourash N. Help-seeking: A review of the literature. American Journal of Community Psychology. 1978; 6: 413-423. PMID: 727182
25. Mitchell R.E., Trickett E.J. Task force report: Social networks as mediators of social support. Community Mental Health Journal. 1980; 16: 27-44. PMID: 7371381
26. Felton J.S. Burnout as a clinical entity-its importance in health care workers. Occupational Medicine. 1998; 48: 237-250. PMID: 9800422
27. Grunfeld E., Whelan T.J., Zitzelsberger L., Willan A.R., Montesanto B., Evans W.K. Cancer care workers in Ontario: prevalence of burnout, job stress and job satisfaction. CMAJ. 2000; 163: 166-169. PMID: 10934978
28. Michchie S., Williams S. Reducing work related psychological ill health and sickness absence: a systematic literature review. Occup Environ Med. 2003; 60: 3-9. PMID: 12499449
29. Bourbonnais R., Brisson C., Vinet A., Vézina M., Lower A. Development and implementation of a participative intervention to improve the psychosocial work environment and mental health in an acute care hospital. Occup Environ Med. 2006; 63: 326-334. PMID: 16621853
30. Wilkins K. Work stress among health care providers. Health Reports. 2007; 18: 33-36.
31. Exposure to stress. National Institute for Occupational Safety and Health. DHHS Publication No. 2008-136; 2008. Available: http://www.cdc.gov/niosh/docs/2008-136/pdfs/2008-136.pdf
32. Allen T.D., Herst D.E.L., Bruck C.S., Sutton M. Consequences associated with work-to-family conflict: a review and agenda for future research. Journal of Occupational Health Psychology. 2000; 5: 278-308. PMID: 10784291
33. Stress at work. National Institute for Occupational Safety and Health. DHHS Publication No. 99-101; 1999. Available: http://www.cdc.gov/niosh/docs/99-101/pdfs/99-101.pdf
34. Riordan C.M., Griffeth R.W. The opportunity for friendship in the workplace: An underexplored construct. J Business and Psychology. 1995; 10: 141-154.
35. Podolny J.M., Baron J.N. Resources and relationships: social networks and mobility in the workplace. American Sociological Review. 1997; 62: 673-693.
36. Koo J.S. The effects of network characteristics on promotion organizations. The Korean Academy of Organization and Management. 2004; 28: 1-20.
37. Bandiera O., Barankay I., Rasul I. Social incentives in the workplace. Review of Economic Studies. 2010; 77: 417-458.
38. Baek S.H., Oh H.S. The effects of individual social networks on job stress. Korean Academy of Management. 2012; 20: 77-109.
39. Abu Al Rub R.F. Job Stress, Job Performance, and Social Support Among Hospital Nurses. Journal of Nursing Scholarship. 2004; 36: 73-78. PMID: 15098422
40. Brough P., Pears J. Evaluating the influence of the type of social support on job satisfaction and work related psychological well-being. International Journal of Organisational Behaviour. 2004; 8: 472-485.
41. Nishitani N., Sakakibara H. Job stress factors, stress response, and social support in association with insomnia of Japanese male workers. Industrial Health. 2010; 48: 178-184. PMID: 20424348
42. Thoits P.A. Stress, cooping, and social support processes: where are we? What next? Journal of Health and Social Behavior. 1995; Extra Issue: 53-79. PMID: 7560850
43. Israel B.A., Schulz A.J., Parker E., Becker A.B. Community-based participatory research: Policy recommendations for promoting a partnership approach in health research. Education for Health. 2001; 14: 182-197. PMID: 14742017
44. Cohen S., Lemay E.P. Why Would Social Networks Be Linked to Affect and Health Practices? Health Psychology. 2007; 26: 410-417. PMID: 17605560
45. Youm Y.S., Laumann E.O. Social network effect on the transmission of sexually transmitted diseases. Sexually Transmitted Diseases. 2002; 29: 689-697. PMID: 12438906
46. Pressman S.D., Cohen S., Miller G.E., Barkin A., Rabin B.S., Treanor J.J. Loneliness, social network size and immune response to influenza vaccination in college freshmen. Health Psychology. 2005; 24: 297-306. PMID: 15898866
47. Kroenke C. H., Kubzansky L.D., Schernhammer E.S., Holmes M.D., Kawachi I. Social networks, social support, and survival after breast cancer diagnosis. Journal of Clinical Oncology. 2006; 24: 1105-1111. PMID: 16505430
48. Lua PL., Imilia I. Work-Related Stress among Healthcare Providers of Various Sectors in Peninsular Malaysia. Malaysian Journal of Psychiatry. 2011; 24. Available: http://www.mjpsychiatry.org/index. php/mjp/article/viewFile/153/127
49. Salam S., Abu-Helalah M., Jorissen S.L., Niaz K., Mansour A., Qarni A.A. Job stress and job satisfaction among health care professionals. European Scientific Journal. 2014; 10: 156-173.
50. Babbie E. the practice of social research. Chapter 7: The logic of sampling. Wadsworth Cengage Learning. thirteenth edition; 2013. pp. 215-220.
51. Brennan T.A., Leape L.L., Laird N.M., Hebert L., Localio R., Lawthers A.G. et al. Incidence of adverse events and negligence in hospitalized patients: Results of the Harvard Medical Practice Study I. The New England Journal of Medicine. Feb 1991; 370-376. PMID: 1987460
52. Wolfgang A.P. The health professions stress inventory. Psychological Reports. 1988; 62: 220-222. PMID: 3363060
53. Wolfgang A.P. Job stress in the health professions: a study of physicians, nurses, and pharmacists. Behavioral Medicine. 1988; 14: 43-47. PMID: 3365486
54. Kim JH., Hyun MY. The Moderating Effects of Social Support between Job Stress and Job Satisfaction in Staff Nurses. Korean Academic Society of Occupational Health Nursing. 2005; 14: 108-117.
55. Cohen S., Underwood L.G., Gottlieb B.H. Social Support Measurement and Intervention. New York: Oxford University Press; 2000.
56. Youm Y.S. A study on the development and types of social networks among North Korean immigrants in South Korea. Korea J. Society. 2011; 45: 91-129.
57. Rivera-Torres P., Araque-Padilla R.A., Montero-Simó M.J. Job Stress across Gender: The Importance of Emotional and Intellectual Demands and Social Support in Women. Int J Environ Res Public Health. 2013 Jan; 10: 375-389. doi: 10.3390/ijerph10010375 PMID: 23343989
58. Vermeulen M., Mustard C. Gender differences in job strain, social support at work, and psychological distress. Journal of Occupational Health Psychology. 2000; 5; 428-440. Available: http://dx.doi.org/10.1037/1076-8998.5.4.428 PMID: 11051526
59. Shultz K.S., Wang M., Crimmins E.M., Fisher G.G. Age Differences in the Demand-Control Model of Work Stress: An Examination of Data From 15 European Countries. J Appl Gerontol. 2010 Feb; 29: 21-47. doi: 10.1177/073346 4809334286 PMID: 20948986
60. Olatunji S.O., Mokuolu Bolade. O. The Influence of Sex, Marital Status, and Tenure of Service on Job Stress, and Job Satisfaction of Health Workers in a Nigerian Federal Health Institution. An International Multidisciplinary Journal, Ethiopia. 2014; 8: 126-133. http://dx.doi.org/10.4314/afrrev.8i1.10
61. Zachary W.W. An information flow model for conflict and fission in small group. Journal of Anthropological Research. 1977; 33: 452-473.
62. Hutt M.D., Stafford E.R., Walker B.A., Reingen P.H. Case Study: Defining the Social Network of a Strategic Alliance. Sloan Management Review. 2000; 41:51-62.
63. Burt D.J. Structural Holes: The Social Structure of Competition. Cambridge. MA: Harvard University Press; 1992.
64. Mamming M.R. Occupational stress: it causes and consequences for job performance. Journal of Apploed Psycology. 1986; 71: 618-629.
65. Reagans R., McEvily B. Network structure and knowledge transfer: the effects of cohesion and range. Administrative Science Quarterly. 2003; 48: 240-267.
66. Roberts R., Grubb P., Grosch J.W. Alleviating job stress in nurses approaches to reducing job stress in nurses. Medscape. 2012 Jun 765974. Available: www.cdc.gov/niosh/nioshtic-2/20042107.html
67. McGrath A., Reid N., Boore J. Occupational stress in nursing. International Journal of Nursing Studies. 2003; 40: 555-565. PMID: 12828980
68. Kamau C., Medisauskaite A., Lopes B. Inductions Buffer Nurses' Job Stress, Health, and Organizational Commitment. Archives of Environmental & Occupational Health. 2015; 70: 305-308.
69. Barnett R.C., Marshall N.L., Raudenbush S.W., Brennan R.T. (1993). Gender and the relationship between job experiences and psychological distress: A study of dual-earner couples. J Personality and Social Psychology 64(5): 794-806.
70. Jick T.D., Mitz L.F. (1985). Sex Differences in Work Stress. Retrieved July 1, 1985. Available: http://amr.aom.org.
71. Park D.G., Cho H.J., Choi D.J. (2004). The effectiveness of regulation strategies for specific negative emotions on job performance and psychological well-being. Korean Journal of Health Psychology 9(4): 831-852.
72. Lee D.S., Kim J.H. (2001). Effect of job stress on psychiatric symptoms. J Korean Neuropsychiatr Assoc 40(2): 217-229.
73. Yadav R.K., Yadav S.S. Impact of work life balance and stress management on job satisfaction among the working women in public sector banks. International Letters of Social and Humanistic Sciences. 2014; 26: 63-70.