메뉴 건너뛰기




Volumn 43, Issue , 2015, Pages 159-172

The effects of product-related, personal-related factors and attractiveness of alternatives on consumer adoption of NFC-based mobile payments

Author keywords

Additional values of NFC mobile payments; Attractiveness of alternatives; Diffusion of innovations; NFC mobile payments; Personal innovativeness in new technologies

Indexed keywords

COMMERCE; CONSUMER BEHAVIOR; DECISION MAKING; MARKETING; NEAR FIELD COMMUNICATION; SMARTPHONES;

EID: 84949537794     PISSN: 0160791X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.techsoc.2015.05.004     Document Type: Article
Times cited : (214)

References (71)
  • 1
    • 84910114405 scopus 로고    scopus 로고
    • Understanding the current state of the NFC payment ecosystem: a graph-based analysis of market players and their relations
    • Zea O.M., Lekse D., Smith A., Holstein L. Understanding the current state of the NFC payment ecosystem: a graph-based analysis of market players and their relations. Enfoque UTE 2012, 3:13-32.
    • (2012) Enfoque UTE , vol.3 , pp. 13-32
    • Zea, O.M.1    Lekse, D.2    Smith, A.3    Holstein, L.4
  • 2
    • 84949534221 scopus 로고    scopus 로고
    • NFC mobile payments to drive contactless transactions to reach nearly $50 billion worldwide by 2014
    • Jan. 27, 2014
    • Wilcox H, 2011, Jan. 27, 2014. NFC mobile payments to drive contactless transactions to reach nearly $50 billion worldwide by 2014. Available: . http://juniperresearch.com/viewpressrelease.php?pr=246.
    • (2011)
    • Wilcox, H.1
  • 4
    • 84910107758 scopus 로고    scopus 로고
    • Chunghwa launches NFC payments in Taiwan
    • Nov. 5th, 2013
    • NFCworld, 2013, Nov. 5th, 2013. Chunghwa launches NFC payments in Taiwan. Available: . http://www.nfcworld.com/2013/05/29/324283/chunghwa-launches-nfc-payments-in-taiwan/.
    • (2013)
  • 5
    • 84860002337 scopus 로고    scopus 로고
    • Building a research model for mobile wallet consumer adoption: the case of mobile suica in Japan
    • Amoroso D.L., Magnier-Watanabe R. Building a research model for mobile wallet consumer adoption: the case of mobile suica in Japan. J. Theor. Appl. Electron. Commer. Res. 2012, 7:94-110.
    • (2012) J. Theor. Appl. Electron. Commer. Res. , vol.7 , pp. 94-110
    • Amoroso, D.L.1    Magnier-Watanabe, R.2
  • 7
    • 84910124929 scopus 로고    scopus 로고
    • Master, Department of Hospitality Administration, College of Hospitality and Technology Leadership University of South Florida, Graduate School Theses and Dissertations
    • Shatskikh A. Consumer Acceptance of Mobile Payments in Restaurants 2013, Master, Department of Hospitality Administration, College of Hospitality and Technology Leadership University of South Florida, Graduate School Theses and Dissertations.
    • (2013) Consumer Acceptance of Mobile Payments in Restaurants
    • Shatskikh, A.1
  • 9
    • 84898609610 scopus 로고    scopus 로고
    • An efficient mobile payment system based on NFC technology
    • Rehman S.u., Coughlan J. An efficient mobile payment system based on NFC technology. World Acad. Sci. Eng. Technol. 2013, 78:1695-1698.
    • (2013) World Acad. Sci. Eng. Technol. , vol.78 , pp. 1695-1698
    • Rehman, S.U.1    Coughlan, J.2
  • 11
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • Davis F.D. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 1989, 13:319-339.
    • (1989) MIS Q. , vol.13 , pp. 319-339
    • Davis, F.D.1
  • 12
    • 44949274046 scopus 로고
    • The theory of planned behavior
    • Ajzen I. The theory of planned behavior. Org. Behav. Hum. Decis. Process 12/1991, 50:179-211.
    • (1991) Org. Behav. Hum. Decis. Process , vol.50 , pp. 179-211
    • Ajzen, I.1
  • 14
    • 1542382496 scopus 로고    scopus 로고
    • User acceptance of information technology: toward a unified view
    • Venkatesh V., Morris M.G., Gordon B.D., Davis F.D. User acceptance of information technology: toward a unified view. MIS Q. 2003, 27:425-478.
    • (2003) MIS Q. , vol.27 , pp. 425-478
    • Venkatesh, V.1    Morris, M.G.2    Gordon, B.D.3    Davis, F.D.4
  • 15
    • 80255123481 scopus 로고    scopus 로고
    • Mobile payment services adoption across time: an empirical study of the effects of behavioral beliefs, social influences, and personal traits
    • Yang S., Lu Y., Gupta S., Cao Y., Zhang R. Mobile payment services adoption across time: an empirical study of the effects of behavioral beliefs, social influences, and personal traits. Comput. Hum. Behav. 2012, 28:129-142.
    • (2012) Comput. Hum. Behav. , vol.28 , pp. 129-142
    • Yang, S.1    Lu, Y.2    Gupta, S.3    Cao, Y.4    Zhang, R.5
  • 16
    • 79960452993 scopus 로고    scopus 로고
    • Exploring technology acceptance for mobile devices
    • Phan K., Daim T. Exploring technology acceptance for mobile devices. J. Ind. Eng. Manag. 2011, 4:339-360.
    • (2011) J. Ind. Eng. Manag. , vol.4 , pp. 339-360
    • Phan, K.1    Daim, T.2
  • 18
    • 84875344837 scopus 로고    scopus 로고
    • Examining internet banking acceptance: a comparison of alternative technology adoption models
    • Lai V.S., Chau P.Y.K., Cui X. Examining internet banking acceptance: a comparison of alternative technology adoption models. Int. J. Electron. Bus. 2010, 8:51-79.
    • (2010) Int. J. Electron. Bus. , vol.8 , pp. 51-79
    • Lai, V.S.1    Chau, P.Y.K.2    Cui, X.3
  • 19
    • 0035608834 scopus 로고    scopus 로고
    • Richness versus parsimony in modeling technology adoption decision - understanding merchant adoption of a smart card-based payment
    • Plouffe C., Hulland J., Vanderbosch M. Richness versus parsimony in modeling technology adoption decision - understanding merchant adoption of a smart card-based payment. Inf. Syst. Res. 2001, 12:208-222.
    • (2001) Inf. Syst. Res. , vol.12 , pp. 208-222
    • Plouffe, C.1    Hulland, J.2    Vanderbosch, M.3
  • 20
    • 62849089866 scopus 로고    scopus 로고
    • The impact of use context on mobile services acceptance: the case of mobile ticketing
    • Mallat N., Rossi M., Tuunainen V.K., Öörni A. The impact of use context on mobile services acceptance: the case of mobile ticketing. Inf. Manag. 4/2009, 46:190-195.
    • (2009) Inf. Manag. , vol.46 , pp. 190-195
    • Mallat, N.1    Rossi, M.2    Tuunainen, V.K.3    Öörni, A.4
  • 21
    • 79960369952 scopus 로고    scopus 로고
    • Modeling the antecedents of internet banking service adoption (IBSA) in Jordan: a structural equation modeling (SEM) approach
    • AL-Majali M., Kamariah N. Modeling the antecedents of internet banking service adoption (IBSA) in Jordan: a structural equation modeling (SEM) approach. J. Internet Bank. Commer. 2011, 16:1-15.
    • (2011) J. Internet Bank. Commer. , vol.16 , pp. 1-15
    • AL-Majali, M.1    Kamariah, N.2
  • 22
    • 73449149291 scopus 로고
    • Development of an instrument to measure the perceptions of adopting an information technology innovation
    • Moore G.C., Benbasat I. Development of an instrument to measure the perceptions of adopting an information technology innovation. Inf. Syst. Res. 1991, 2:192-212.
    • (1991) Inf. Syst. Res. , vol.2 , pp. 192-212
    • Moore, G.C.1    Benbasat, I.2
  • 23
    • 73549120882 scopus 로고
    • Understanding information technology usage: a test of competing models
    • Taylor S., Todd P.A. Understanding information technology usage: a test of competing models. Inf. Syst. Res. 1995, 6:144-176.
    • (1995) Inf. Syst. Res. , vol.6 , pp. 144-176
    • Taylor, S.1    Todd, P.A.2
  • 24
    • 80054954647 scopus 로고    scopus 로고
    • The use of theory reasoned of action to study information technology in Jordan
    • AL-Majali M. The use of theory reasoned of action to study information technology in Jordan. J. Internet Bank. Commer. 2011, 16:1-11.
    • (2011) J. Internet Bank. Commer. , vol.16 , pp. 1-11
    • AL-Majali, M.1
  • 25
    • 0003376582 scopus 로고    scopus 로고
    • Factors influencing the adoption of internet banking
    • Tan M., Teo T.S.H. Factors influencing the adoption of internet banking. J. Assoc. Inf. Syst. 2000, 1:1-42.
    • (2000) J. Assoc. Inf. Syst. , vol.1 , pp. 1-42
    • Tan, M.1    Teo, T.S.H.2
  • 27
    • 84949529017 scopus 로고    scopus 로고
    • VeriFone A Cashless Future on the Horizon 2010, http://www.verifone.co.uk/media/1420610/VeriFone_Cashless_Future_Contactless.pdf.
    • (2010) A Cashless Future on the Horizon
  • 29
    • 0042513666 scopus 로고    scopus 로고
    • Cell phone banking: predictors of adoption in South Africa- an exploratory study
    • Brown I., Cajee Z., Davies D., Stroebel S. Cell phone banking: predictors of adoption in South Africa- an exploratory study. Int. J. Inf. Manag. 2003, 23:381-394.
    • (2003) Int. J. Inf. Manag. , vol.23 , pp. 381-394
    • Brown, I.1    Cajee, Z.2    Davies, D.3    Stroebel, S.4
  • 30
    • 81855194060 scopus 로고    scopus 로고
    • Dynamics between the trust transfer process and intention to use mobile payment services: a cross-environment perspective
    • Lu Y., Yang S., Chau P.Y.K., Cao Y. Dynamics between the trust transfer process and intention to use mobile payment services: a cross-environment perspective. Inf. Manag. 12/2011, 48:393-403.
    • (2011) Inf. Manag. , vol.48 , pp. 393-403
    • Lu, Y.1    Yang, S.2    Chau, P.Y.K.3    Cao, Y.4
  • 32
    • 79953836803 scopus 로고    scopus 로고
    • An empirical investigation of mobile banking adoption: the effect of innovation attributes and knowledge-based trust
    • Lin H.-F. An empirical investigation of mobile banking adoption: the effect of innovation attributes and knowledge-based trust. Int. J. Inf. Manag. 2011, 31:252-260.
    • (2011) Int. J. Inf. Manag. , vol.31 , pp. 252-260
    • Lin, H.-F.1
  • 33
    • 0031707633 scopus 로고    scopus 로고
    • The antecedents and consequents of user perceptions in information technology adoption
    • Agarwal R., Prasad J. The antecedents and consequents of user perceptions in information technology adoption. Decis. Support Syst. 1998, 22:15-29.
    • (1998) Decis. Support Syst. , vol.22 , pp. 15-29
    • Agarwal, R.1    Prasad, J.2
  • 35
    • 0039415769 scopus 로고    scopus 로고
    • The role of innovation characteristics. and perceived voluntariness in the acceptance of information technologies
    • Agarwal R., Prasad J. The role of innovation characteristics. and perceived voluntariness in the acceptance of information technologies. Decis. Sci. 1997, 28:557-582.
    • (1997) Decis. Sci. , vol.28 , pp. 557-582
    • Agarwal, R.1    Prasad, J.2
  • 37
    • 33846278305 scopus 로고    scopus 로고
    • Money on the move: opportunities for financial service providers in the 'Third Space'
    • Hourahine B., Howard M. Money on the move: opportunities for financial service providers in the 'Third Space'. J. Financ. Serv. Mark. 2004, 9:57-67.
    • (2004) J. Financ. Serv. Mark. , vol.9 , pp. 57-67
    • Hourahine, B.1    Howard, M.2
  • 38
    • 0033092827 scopus 로고    scopus 로고
    • The role of perceived risk in the quality-value relationship: a study in a retail environment
    • Sweeney J.C., Soutar G.N., Johnson L. The role of perceived risk in the quality-value relationship: a study in a retail environment. J. Retail 1999, 75:77-105.
    • (1999) J. Retail , vol.75 , pp. 77-105
    • Sweeney, J.C.1    Soutar, G.N.2    Johnson, L.3
  • 39
    • 14644438602 scopus 로고    scopus 로고
    • Toward an understanding of the behavioral intention to use mobile banking
    • Luarn P., Lin H.-H. Toward an understanding of the behavioral intention to use mobile banking. Comput. Hum. Behav. 2005, 21:873-891.
    • (2005) Comput. Hum. Behav. , vol.21 , pp. 873-891
    • Luarn, P.1    Lin, H.-H.2
  • 41
    • 84910120358 scopus 로고    scopus 로고
    • What are the core drivers in consumer adoption of NFC-based mobile payments?: A proposed research framework
    • Management of engineering & technology (PICMET), 2014 Portland International Conference on
    • Pham TTT, Ho JC. What are the core drivers in consumer adoption of NFC-based mobile payments?: A proposed research framework. In: Management of engineering & technology (PICMET), 2014 Portland International Conference on, 2014. pp. 3041-9.
    • (2014) , pp. 3041-3049
    • Pham, T.T.T.1    Ho, J.C.2
  • 42
    • 84910140267 scopus 로고    scopus 로고
    • Taiwanese survey reveals mobile payment preference over cards
    • CardTechnologyToday Taiwanese survey reveals mobile payment preference over cards. Card. Technol. Today 7/2007, 19:16.
    • (2007) Card. Technol. Today , vol.19 , pp. 16
  • 44
    • 76949108824 scopus 로고    scopus 로고
    • An empirical examination of factors influencing the intention to use mobile payment
    • Kim C., Mirusmonov M., Lee I. An empirical examination of factors influencing the intention to use mobile payment. Comput. Hum. Behav. 5/2010, 26:310-322.
    • (2010) Comput. Hum. Behav. , vol.26 , pp. 310-322
    • Kim, C.1    Mirusmonov, M.2    Lee, I.3
  • 47
    • 84936166194 scopus 로고
    • Absorptive capacity: a new perspective on learning and innovation
    • Cohen W.M., Levinthal D.A. Absorptive capacity: a new perspective on learning and innovation. Adm. Sci. Q. 1990, 35:128-152.
    • (1990) Adm. Sci. Q. , vol.35 , pp. 128-152
    • Cohen, W.M.1    Levinthal, D.A.2
  • 48
    • 34247871179 scopus 로고    scopus 로고
    • Perceived absorptive capacity of individual users in performance of Enterprise Resource Planning (ERP) usage: the case for Korean firms
    • Park J.-H., Suh H.-J., Yang H.-D. Perceived absorptive capacity of individual users in performance of Enterprise Resource Planning (ERP) usage: the case for Korean firms. Inf. Manag. 4/2007, 44:300-312.
    • (2007) Inf. Manag. , vol.44 , pp. 300-312
    • Park, J.-H.1    Suh, H.-J.2    Yang, H.-D.3
  • 49
    • 0036011963 scopus 로고    scopus 로고
    • Absorptive capacity: a review, reconcepualisation, and extension
    • Zahra S.A., George G. Absorptive capacity: a review, reconcepualisation, and extension. Acad. Manag. Rev. 2002, 27:185-203.
    • (2002) Acad. Manag. Rev. , vol.27 , pp. 185-203
    • Zahra, S.A.1    George, G.2
  • 50
    • 84867484305 scopus 로고    scopus 로고
    • Individual absorptive capacity and the performance of using ERP: knowledge transfer perspective
    • Suh H.J., Park J.H., Yang H.D., Shin K.S. Individual absorptive capacity and the performance of using ERP: knowledge transfer perspective. Korean Manag. Rev. 2005, 34:651-681.
    • (2005) Korean Manag. Rev. , vol.34 , pp. 651-681
    • Suh, H.J.1    Park, J.H.2    Yang, H.D.3    Shin, K.S.4
  • 51
    • 84867464709 scopus 로고    scopus 로고
    • A unified perspective on the factors influencing usage intention toward mobile financial services
    • Lee Y.-K., Park J.-H., Chung N., Blakeney A. A unified perspective on the factors influencing usage intention toward mobile financial services. J. Bus. Res. 11/2012, 65:1590-1599.
    • (2012) J. Bus. Res. , vol.65 , pp. 1590-1599
    • Lee, Y.-K.1    Park, J.-H.2    Chung, N.3    Blakeney, A.4
  • 52
    • 0001182587 scopus 로고
    • Influences on exchange processes: buyers' preconceptions of a seller's trustworthiness and bargaining toughness
    • Schurr P.H., Ozanne J.L. Influences on exchange processes: buyers' preconceptions of a seller's trustworthiness and bargaining toughness. J. Consum. Res. 1985, 11:939-953.
    • (1985) J. Consum. Res. , vol.11 , pp. 939-953
    • Schurr, P.H.1    Ozanne, J.L.2
  • 53
    • 36048994089 scopus 로고    scopus 로고
    • Exploring consumer adoption of mobile payments - a qualitative study
    • Mallat N. Exploring consumer adoption of mobile payments - a qualitative study. J. Strateg. Inf. Syst. 2007, 16:413-432.
    • (2007) J. Strateg. Inf. Syst. , vol.16 , pp. 413-432
    • Mallat, N.1
  • 54
    • 73749086708 scopus 로고    scopus 로고
    • An empirical study of customers' perceptions of security and trust in e-payment systems
    • Kim C., Tao W., Shin N., Kim K.-S. An empirical study of customers' perceptions of security and trust in e-payment systems. Electron Commer. Res. Appl. 1/2010, 9:84-95.
    • (2010) Electron Commer. Res. Appl. , vol.9 , pp. 84-95
    • Kim, C.1    Tao, W.2    Shin, N.3    Kim, K.-S.4
  • 55
    • 36249020892 scopus 로고    scopus 로고
    • A trust-based consumer decision-making model in electronic commerce: the role of trust, perceived risk, and their antecedents
    • Kim D.J., Ferrin D.L., Rao H.R. A trust-based consumer decision-making model in electronic commerce: the role of trust, perceived risk, and their antecedents. Decis. Support Syst. 2008, 44:544-564.
    • (2008) Decis. Support Syst. , vol.44 , pp. 544-564
    • Kim, D.J.1    Ferrin, D.L.2    Rao, H.R.3
  • 56
    • 38149111095 scopus 로고    scopus 로고
    • The impact of perceptions of interactivity on customer trust and transaction intentions in mobile commerce
    • Lee T. The impact of perceptions of interactivity on customer trust and transaction intentions in mobile commerce. J. Electron Commer. Res. 2005, 6:165-180.
    • (2005) J. Electron Commer. Res. , vol.6 , pp. 165-180
    • Lee, T.1
  • 57
    • 0013146939 scopus 로고    scopus 로고
    • Switching barriers and repurchase intentions in services
    • Jones M.A., Mothersbaugh D.L., Beatty S.E. Switching barriers and repurchase intentions in services. J. Retail Summer 2000, 76:259-274.
    • (2000) J. Retail , vol.76 , pp. 259-274
    • Jones, M.A.1    Mothersbaugh, D.L.2    Beatty, S.E.3
  • 59
    • 0010399877 scopus 로고
    • Evaluating structural equations models with unobservable variables and measurement error: algebra and statistics
    • Fornell C., Larcker D.F. Evaluating structural equations models with unobservable variables and measurement error: algebra and statistics. J. Mark. Res. 1981, 18:382-388.
    • (1981) J. Mark. Res. , vol.18 , pp. 382-388
    • Fornell, C.1    Larcker, D.F.2
  • 60
    • 71549144791 scopus 로고    scopus 로고
    • Acceptance and continuance intention of web-based learning technologies (WLT) use among university students in a Baltic country
    • Ifinedo P. Acceptance and continuance intention of web-based learning technologies (WLT) use among university students in a Baltic country. Electron J. Inf. Syst. Dev. Ctries. 2006, 23:1-20.
    • (2006) Electron J. Inf. Syst. Dev. Ctries. , vol.23 , pp. 1-20
    • Ifinedo, P.1
  • 62
    • 70449425178 scopus 로고    scopus 로고
    • Structural equation modelling: guidelines for determining model fit
    • Hooper D., Coughlan J., Mullen M.R. Structural equation modelling: guidelines for determining model fit. Electron J. Bus. Res. Methods 2008, 6:53-60.
    • (2008) Electron J. Bus. Res. Methods , vol.6 , pp. 53-60
    • Hooper, D.1    Coughlan, J.2    Mullen, M.R.3
  • 63
    • 2542553531 scopus 로고    scopus 로고
    • Evaluating the fit of structural equation models: tests of significance and descriptive goodness-of-fit measures
    • Online 2003
    • Karin S.-E., Helfried M. Evaluating the fit of structural equation models: tests of significance and descriptive goodness-of-fit measures. Methods Psychol. Res. 2003, 8:23-74. Online 2003.
    • (2003) Methods Psychol. Res. , vol.8 , pp. 23-74
    • Karin, S.-E.1    Helfried, M.2
  • 65
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives
    • Hu L.T., Bentler P.M. Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Struct. Equ. Model. 1999, 6:1-55.
    • (1999) Struct. Equ. Model. , vol.6 , pp. 1-55
    • Hu, L.T.1    Bentler, P.M.2
  • 66
    • 0013118140 scopus 로고    scopus 로고
    • Power analysis and determination of sample size for covariance structure modeling
    • MacCallum R.C., Browne M.W., Sugawara H.M. Power analysis and determination of sample size for covariance structure modeling. Psychol. Methods 1996, 1:130-149.
    • (1996) Psychol. Methods , vol.1 , pp. 130-149
    • MacCallum, R.C.1    Browne, M.W.2    Sugawara, H.M.3
  • 67
    • 0346899234 scopus 로고    scopus 로고
    • Statistical power and structural equation models in business research
    • McQuitty S. Statistical power and structural equation models in business research. J. Bus. Res. 2004, 57:175-183.
    • (2004) J. Bus. Res. , vol.57 , pp. 175-183
    • McQuitty, S.1
  • 68
    • 84949538231 scopus 로고    scopus 로고
    • December 16, 2014
    • Gemalto, 2014, December 16, 2014. 27 Banks in Taiwan launch NFC services with Gemalto TSM Hub. Available: . http://www.gemalto.com/press/Pages/27-banks-in-Taiwan-launch-NFC-services-with-Gemalto-TSM-Hub.aspx.
    • (2014) 27 Banks in Taiwan launch NFC services with Gemalto TSM Hub
  • 69
    • 84868674959 scopus 로고    scopus 로고
    • The impact of cultural differences on technology adoption
    • Lee S.-G., Trimi S., Kim C. The impact of cultural differences on technology adoption. J. World Bus. 1/2013, 48:20-29.
    • (2013) J. World Bus. , vol.48 , pp. 20-29
    • Lee, S.-G.1    Trimi, S.2    Kim, C.3
  • 70
    • 67349109796 scopus 로고    scopus 로고
    • Factors influencing the adoption of internet banking: an integration of TAM and TPB with perceived risk and perceived benefit
    • Lee M.-C. Factors influencing the adoption of internet banking: an integration of TAM and TPB with perceived risk and perceived benefit. Electron. Commer. Res. Appl. 5/2009, 8:130-141.
    • (2009) Electron. Commer. Res. Appl. , vol.8 , pp. 130-141
    • Lee, M.-C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.