메뉴 건너뛰기




Volumn 12, Issue 110, 2015, Pages

Unreliable numbers: Error and harm induced by bad design can be reduced by better design

Author keywords

Dependable systems; Evaluating user interfaces; Human error; Number entry

Indexed keywords

DESIGN; ERRORS; USER INTERFACES;

EID: 84942049207     PISSN: 17425689     EISSN: 17425662     Source Type: Journal    
DOI: 10.1098/rsif.2015.0685     Document Type: Article
Times cited : (10)

References (51)
  • 2
    • 80052793416 scopus 로고    scopus 로고
    • Number entry interfaces and their effects on error detection
    • eds P Campos et al. Lecture Notes in Computer Science, vol. 6949, Berlin, Germany: Springer
    • Oladimeji P, Thimbleby H, Cox A. 2011 Number entry interfaces and their effects on error detection. In Human-computer interaction- INTERACT 2001 (eds P Campos et al.). Lecture Notes in Computer Science, vol. 6949, pp. 178-185. Berlin, Germany: Springer.
    • (2011) Human-computer Interaction- INTERACT 2001 , pp. 178-185
    • Oladimeji, P.1    Thimbleby, H.2    Cox, A.3
  • 3
    • 84937710460 scopus 로고    scopus 로고
    • Safer user interfaces: A case study in improving number entry
    • Thimbleby H. 2015 Safer user interfaces: A case study in improving number entry. IEEE Trans. Software Eng. 41, 711-729. (doi:10.1109/TSE.2014.2383396).
    • (2015) IEEE Trans. Software Eng. , vol.41 , pp. 711-729
    • Thimbleby, H.1
  • 4
    • 84900526285 scopus 로고    scopus 로고
    • Formal verification of medical device user interfaces using PVS
    • eds S Gnesi, A Rensink. Lecture Notes in Computer Science, vol. 8411, Berlin, Germany: Springer
    • Masci P, Zhang Y, Jones P, Curzon P, Thimbleby H. 2014 Formal verification of medical device user interfaces using PVS. In Fundamental approaches to software engineering (eds S Gnesi, A Rensink). Lecture Notes in Computer Science, vol. 8411, pp. 200-214. Berlin, Germany: Springer.
    • (2014) Fundamental Approaches to Software Engineering , pp. 200-214
    • Masci, P.1    Zhang, Y.2    Jones, P.3    Curzon, P.4    Thimbleby, H.5
  • 5
    • 77957141621 scopus 로고    scopus 로고
    • Reducing number entry errors: Solving a widespread, serious problem
    • Cairns P, Thimbleby H. 2010 Reducing number entry errors: solving a widespread, serious problem. J. R. Soc. Interface 7, 1429-1439. (doi:10.1098/rsif.2010.0112).
    • (2010) J. R. Soc. Interface , vol.7 , pp. 1429-1439
    • Cairns, P.1    Thimbleby, H.2
  • 9
    • 77956403918 scopus 로고    scopus 로고
    • Liability claims and costs before and after implementation of a medical error disclosure program
    • Kachalia A, Kaufman SR, Boothman R, Anderson S, Welch K, Saint S, Rogers MAM. 2010 Liability claims and costs before and after implementation of a medical error disclosure program. Ann. Intern. Med. 153, 213-221. (doi:10.7326/0003-4819-153-4-201008170-00002).
    • (2010) Ann. Intern. Med. , vol.153 , pp. 213-221
    • Kachalia, A.1    Kaufman, S.R.2    Boothman, R.3    Anderson, S.4    Welch, K.5    Saint, S.6    Rogers, M.A.M.7
  • 10
    • 84903717234 scopus 로고    scopus 로고
    • 2014 STAP retracted
    • Editorial
    • Editorial. 2014 STAP retracted. Nature 511, 5-6. (doi:10.1038/511005b).
    • Nature , vol.511 , pp. 5-6
  • 12
    • 0034681752 scopus 로고    scopus 로고
    • Medical error: The second victim. The doctor who makes the mistake needs help too
    • Wu A. 2000 Medical error: The second victim. The doctor who makes the mistake needs help too. Br. Med. J. 320, 726-727. (doi:10.1136/bmj.320.7237.726).
    • (2000) Br. Med. J. , vol.320 , pp. 726-727
    • Wu, A.1
  • 14
    • 84928495647 scopus 로고    scopus 로고
    • 2nd edn. Boca Raton, FL: CRC Press
    • Dekker S. 2015 Safety differently, 2nd edn. Boca Raton, FL: CRC Press.
    • (2015) Safety Differently
    • Dekker, S.1
  • 15
    • 0034681819 scopus 로고    scopus 로고
    • Human error: Models and management
    • Reason J. 2000 Human error: models and management. Br. Med. J. 320, 768-770. (doi:10.1136/bmj.320.7237.768).
    • (2000) Br. Med. J. , vol.320 , pp. 768-770
    • Reason, J.1
  • 16
    • 0033683398 scopus 로고    scopus 로고
    • Calculators are needlessly bad
    • Thimbleby H. 2000 Calculators are needlessly bad. Int. J. Hum. Comp. Stud. 52, 1031-1069. (doi:10.1006/ijhc.1999.0341).
    • (2000) Int. J. Hum. Comp. Stud. , vol.52 , pp. 1031-1069
    • Thimbleby, H.1
  • 17
    • 35448995170 scopus 로고    scopus 로고
    • Interaction walkthrough: Evaluation of safety critical interactive systems
    • eds G Doherty, A Blandford. Lecture Notes in Computer Science, vol. 4323, Berlin, Germany: Springer
    • Thimbleby H. 2006 Interaction walkthrough: evaluation of safety critical interactive systems. In Interactive systems: design, specification, and verification (eds G Doherty, A Blandford). Lecture Notes in Computer Science, vol. 4323, pp. 52-66. Berlin, Germany: Springer.
    • (2006) Interactive Systems: Design, Specification, and Verification , pp. 52-66
    • Thimbleby, H.1
  • 18
    • 84941078408 scopus 로고    scopus 로고
    • Making healthcare safer by understanding, designing and buying better IT
    • Thimbleby H, Williams JG, Lewis A. 2015 Making healthcare safer by understanding, designing and buying better IT. Clin. Med. 15, 258-262. (doi:10.7861/clinmedicine.15-3-258).
    • (2015) Clin. Med. , vol.15 , pp. 258-262
    • Thimbleby, H.1    Williams, J.G.2    Lewis, A.3
  • 19
    • 0042523634 scopus 로고
    • User modelling as machine identification: New design methods for HCI
    • eds RH Hartson, D Hix, Norwood, NJ: Ablex
    • Thimbleby H, Witten IH. 1993 User modelling as machine identification: new design methods for HCI. In Advances in human computer interaction, vol IV (eds RH Hartson, D Hix), pp. 58-86. Norwood, NJ: Ablex.
    • (1993) Advances in Human Computer Interaction , vol.4 , pp. 58-86
    • Thimbleby, H.1    Witten, I.H.2
  • 20
    • 84904822502 scopus 로고    scopus 로고
    • At FDA, speedier approval could add uncertainty over risks
    • Wren K. 2014 At FDA, speedier approval could add uncertainty over risks. Science 345, 391. (doi:10.1126/science.345.6195.391).
    • (2014) Science , vol.345 , pp. 391
    • Wren, K.1
  • 21
    • 84891852266 scopus 로고    scopus 로고
    • Software-related recalls: An analysis of records
    • Simone LK. 2013 Software-related recalls: An analysis of records. Biomed. Instrument. Technol. 47, 514-522. (doi:10.2345/0899-8205-47.6.514).
    • (2013) Biomed. Instrument. Technol , vol.47 , pp. 514-522
    • Simone, L.K.1
  • 22
    • 84883654527 scopus 로고    scopus 로고
    • A new evidence-based estimate of patient harms associated with hospital care
    • James JT. 2013 A new evidence-based estimate of patient harms associated with hospital care. J. Patient Safety 9, 112-128. (doi:10.1097/PTS.0b013e3182948a69).
    • (2013) J. Patient Safety , vol.9 , pp. 112-128
    • James, J.T.1
  • 23
    • 0038805213 scopus 로고    scopus 로고
    • Programming errors contribute to death from patient-controlled analgesia: Case report and estimate of probability
    • Vicente KJ, Kada-Bekhaled K, Hillel G, Cassano A, Orser BA. 2003 Programming errors contribute to death from patient-controlled analgesia: case report and estimate of probability. Can. J. Anesth. 50, 328-332. (doi:10.1007/BF03021027).
    • (2003) Can. J. Anesth , vol.50 , pp. 328-332
    • Vicente, K.J.1    Kada-Bekhaled, K.2    Hillel, G.3    Cassano, A.4    Orser, B.A.5
  • 24
    • 84942032605 scopus 로고    scopus 로고
    • Daily Mail Reporter (anonymous). Online, 23 February
    • Daily Mail Reporter (anonymous). 2011 Mother-offour dies after blundering nurse administers TEN times drug overdose. Daily Mail Online, 23 February 2011. (http://www.dailymail.co.uk/health/article-1359778/Mother-diesnurse-administers-TEN-timesprescribed-drug.html#ixzz3eoPUHrXF).
    • (2011) 2011 Mother-offour Dies after Blundering Nurse Administers TEN Times Drug Overdose
  • 25
    • 78049389920 scopus 로고    scopus 로고
    • Cognitive illusions of authorship reveal hierarchical error detection in skilled typists
    • Logan GD, Crump MJC. 2010 Cognitive illusions of authorship reveal hierarchical error detection in skilled typists. Science 330, 683-686. (doi:10.1126/science.1190483).
    • (2010) Science , vol.330 , pp. 683-686
    • Logan, G.D.1    Crump, M.J.C.2
  • 27
    • 0012104128 scopus 로고
    • A new calculator and why it is necessary
    • Thimbleby H. 1995 A new calculator and why it is necessary. Comput. J. 38, 418-433. (doi:10.1093/comjnl/38.6.418).
    • (1995) Comput. J. , vol.38 , pp. 418-433
    • Thimbleby, H.1
  • 28
    • 51849128551 scopus 로고    scopus 로고
    • A novel gesture-based calculator and its design principles
    • eds L MacKinnon, O Bertelsen, N Bryan-Kinns, Swindon, UK: British Computer Society
    • Thimbleby W, Thimbleby H. 2005 A novel gesture-based calculator and its design principles. In Proc. 19th British Computer Society HCI Conf., vol. 2 (eds L MacKinnon, O Bertelsen, N Bryan-Kinns), pp. 27-32. Swindon, UK: British Computer Society.
    • (2005) Proc. 19th British Computer Society HCI Conf. , vol.2 , pp. 27-32
    • Thimbleby, W.1    Thimbleby, H.2
  • 29
    • 84867096959 scopus 로고    scopus 로고
    • Heedless programming: Ignoring detectable error is a widespread hazard
    • Thimbleby H. 2012 Heedless programming: ignoring detectable error is a widespread hazard. Software Practice Exp. 42, 1393-1407. (doi:10.1002/spe.1141).
    • (2012) Software Practice Exp , vol.42 , pp. 1393-1407
    • Thimbleby, H.1
  • 30
    • 0025557712 scopus 로고
    • An empirical study of the reliability of UNIX utilities
    • Miller BP, Fredriksen L, So B. 1990 An empirical study of the reliability of UNIX utilities. Commun. ACM 33, 32-44. (doi:10.1145/96267.96279).
    • (1990) Commun. ACM , vol.33 , pp. 32-44
    • Miller, B.P.1    Fredriksen, L.2    So, B.3
  • 32
    • 43849095942 scopus 로고    scopus 로고
    • The $100, 000 keying error
    • Olsen KA. 2008 The $100, 000 keying error. IEEE Comput. 41, 1005-1008. (doi:10.1109/MC.2008.135).
    • (2008) IEEE Comput , vol.41 , pp. 1005-1008
    • Olsen, K.A.1
  • 33
    • 84891758290 scopus 로고    scopus 로고
    • Improving safety in medical devices and systems
    • Philadelphia, PA, 9-11 September 2013
    • Thimbleby H. 2013 Improving safety in medical devices and systems. In Proc. IEEE Int. Conf. on Healthcare Informatics, Philadelphia, PA, 9-11 September 2013. (doi:10.1109/ICHI.2013.91).
    • (2013) Proc. IEEE Int. Conf. on Healthcare Informatics
    • Thimbleby, H.1
  • 34
    • 0343014201 scopus 로고
    • Guidelines for 'manipulative' editing
    • Thimbleby H. 1983 Guidelines for 'manipulative' editing. Behav. Inform. Technol. 2, 127-161. (doi:10.1080/01449298308914472).
    • (1983) Behav. Inform. Technol. , vol.2 , pp. 127-161
    • Thimbleby, H.1
  • 36
    • 79960212792 scopus 로고    scopus 로고
    • Preventing human error: The impact of data entry methods on data accuracy and statistical results
    • Barchard KA, Pace LA. 2011 Preventing human error: The impact of data entry methods on data accuracy and statistical results. Comp. Hum. Behav. 27, 1834-1839. (doi:10.1016/j.chb.2011.04.004).
    • (2011) Comp. Hum. Behav , vol.27 , pp. 1834-1839
    • Barchard, K.A.1    Pace, L.A.2
  • 37
    • 84942044723 scopus 로고    scopus 로고
    • Institute for Safe Medication Practices
    • Institute for Safe Medication Practices. 2006 Double key bounce and double keying errors. ISMP. (www.ismp.org/newsletters/acutecare/articles/20060112.asp).
    • (2006) Double Key Bounce and Double Keying Errors
  • 39
    • 78049296983 scopus 로고    scopus 로고
    • The impact of traditional and smart pump infusion technology on nurse medication administration performance in a simulated inpatient unit
    • Trbovich PL, Pinkney S, Cafazzo JA, Easty AC. 2010 The impact of traditional and smart pump infusion technology on nurse medication administration performance in a simulated inpatient unit. Qual. Safety Health Care 19, 430-434.
    • (2010) Qual. Safety Health Care , vol.19 , pp. 430-434
    • Trbovich, P.L.1    Pinkney, S.2    Cafazzo, J.A.3    Easty, A.C.4
  • 40
    • 84925036417 scopus 로고    scopus 로고
    • Cambridge, UK: Cambridge University Press
    • Chrisomalis S. 2010 Numerical notation. Cambridge, UK: Cambridge University Press.
    • (2010) Numerical Notation
    • Chrisomalis, S.1
  • 43
    • 84861166931 scopus 로고    scopus 로고
    • Managing technical debt
    • Allman E. 2012 Managing technical debt. Commun. ACM 55, 50-55. (doi:10.1145/2160718.2160733).
    • (2012) Commun. ACM , vol.55 , pp. 50-55
    • Allman, E.1
  • 45
    • 84976800746 scopus 로고
    • Design rules based on analyses of human error
    • Norman DA. 1983 Design rules based on analyses of human error. Commun. ACM 26, 254-258. (doi:10.1145/2163.358092).
    • (1983) Commun. ACM , vol.26 , pp. 254-258
    • Norman, D.A.1
  • 47
    • 85092017530 scopus 로고    scopus 로고
    • Take two software updates and see me in the morning: The case for software security evaluations of medical devices
    • eds B Adida, U Shankar, Berkeley, CA: USENIX Association
    • Hanna S, Rolles R, Molina-Markham A, Poosankam P, Fu K, Song D. 2011 Take two software updates and see me in the morning: The case for software security evaluations of medical devices. In 2nd USENIX Workshop on Health Security and Privacy, HealthSec'11 (eds B Adida, U Shankar), pp. 1-5. Berkeley, CA: USENIX Association.
    • (2011) 2nd USENIX Workshop on Health Security and Privacy, HealthSec'11 , pp. 1-5
    • Hanna, S.1    Rolles, R.2    Molina-Markham, A.3    Poosankam, P.4    Fu, K.5    Song, D.6
  • 49
    • 0042868343 scopus 로고
    • You're right about the cure: Don't do that
    • Thimbleby H. 1990 You're right about the cure: don't do that. Interact. Comput. 2, 8-25. (doi:10.1016/0953-5438(90)90011-6).
    • (1990) Interact. Comput. , vol.2 , pp. 8-25
    • Thimbleby, H.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.