Investigating the impact of social sustainability within maintenance operations An action research in heavy industry

Journal of Quality in Maintenance Engineering

Volumn 21, Issue 3, 2015, Pages 310-331

  Savino, Matteo M ^a   Macchi, Marco ^b   Mazza, Antonio ^a  

^a UNIVERSITY OF SANNIO   (Italy)

^b POLITECNICO DI MILANO   (Italy)

Author keywords

Analytical hierarchy process; Fuzzy logic; Maintenance management; SA 8000; Social issues

Indexed keywords

BUDGET CONTROL; C (PROGRAMMING LANGUAGE); COMPUTER CIRCUITS; CRITICALITY (NUCLEAR FISSION); FUZZY LOGIC; HIERARCHICAL SYSTEMS; LEARNING TO RANK; OCCUPATIONAL RISKS; PLANNING; SOCIAL ASPECTS; SUSTAINABLE DEVELOPMENT; TECHNOLOGY TRANSFER;

ANALYTICAL HIERARCHY PROCESS; FAILURE MODE EFFECTS ANALYSIS; FUZZY ANALYTICAL HIERARCHY PROCESSES (AHP); MAINTENANCE MANAGEMENT; MAINTENANCE OPERATIONS; MAINTENANCE POLICY SELECTIONS; SA 8000; SOCIAL ISSUES;

MAINTAINABILITY;

EID: 84939785331     PISSN: 13552511     EISSN: None     Source Type: Journal    
DOI: 10.1108/JQME-06-2014-0038     Document Type: Article

References (66)

1. Ahmad, R. and Kamaruddin, S. (2012), "A review of condition-based maintenance decision making", European J. of Industrial Engineering, Vol. 6 No. 5, pp. 519-541.
2. Allee, V. (2011), "Value networks and the true nature of collaboration", Value Networks and Verna Allee Associates, available at: www.valuenetworksandcollaboration.com
3. Al-Najjar, B. and Alsyouf, I. (2003), "Selecting the most efficient maintenance approach using fuzzy multiple criteria decision making", In4t. J. of Production Economics, Vol. 84 No. 1, pp. 85-100.
4. Arunraj, N.S. and Maiti, J. (2007), "Risk-based maintenance-techniques and applications", J. of Hazardous Materials, Vol. 142 No. 3, pp. 653-661.
5. Arunraj, N.S. and Maiti, J. (2010), "Risk-based maintenance policy selection using AHP and goal programming", Safety Science, Vol. 48 No. 2, pp. 238-247.
6. Bashiri, M., Badri, H. and Hejazi, T.H. (2011), "Selecting optimum maintenance strategy by fuzzy interactive linear assignment method", Applied Mathematical Modelling, Vol. 35 No. 1, pp. 152-164.
7. Baskerville, R.L. and Pries-Heje, J. (1999), "Grounded action research: a method for understanding IT in practice", Accounting, Management and Information Technology, Vol. 9 No. 1, pp. 1-23.
8. Bertolini, M. and Bevilacqua, M. (2006), "A combined goal programming-AHP approach to maintenance selection problem", Reliability Engineering and System Safety, Vol. 91 No. 7, pp. 839-848.
9. Bevilacqua, M. and Braglia, M. (2000), "The analytical hierarchy process applied to maintenance strategy selection", Reliability Engineering and System Safety, Vol. 70 No. 1, pp. 71-83.
10. Brun, A., Savino, M. and Riccio, C. (2011), "Integrated system for maintenance and safety management through FMECA principles and fuzzy inference engine", European J. of Industrial Engineering, Vol. 5 No. 2, pp. 132-169.
11. Carazas, F.G. and Souza, G.F.M. (2010), "Risk-based decision-making method for maintenance policy selection of thermal power plant equipment", Energy, Vol. 35 No. 2, pp. 964-975.
12. Chinese, D. and Ghirardo, G. (2010), "Maintenance management in Italian manufacturing firms: matters of size and matters of strategy", J. of Quality in Maintenance Engineering, Vol. 16 No. 2, pp. 156-180.
13. Chinese, D., Fumagalli, L., Ierace, S., Macchi, M. and Guarino, M. (2011), "Benchmarking maintenance management in manufacturing firms: empirical evidence from northern Italy", Proceedings of the XVI Summer School "F. Turco", September 14-16, pp. 1-6.
14. Clarkson, M.B.E. (1995), "A stakeholder framework for analyzing and evaluating corporate social responsibility", Academy of Management Review, Vol. 20 No. 1, pp. 92-117.
15. Coughlan, P. and Coghlan, D. (2002), "Action research for operations management", Int. J. of Operations and Production Management, Vol. 22 No. 2, pp. 220-240.
16. Crespo Marquez, A. and Gupta, J.N.D. (2006), "Contemporary maintenance management: process, framework and supporting pillars", The Int. J. of Management Science, Vol. 34 No. 3, pp. 313-326.
17. Crespo Mrquez, A., Moreu de Len, P., Gmez Fernndez, J.F., Parra Mrquez, C. and Lpez Campos, M. (2009), "The maintenance management framework: a practical view to maintenance management", J. of Quality in Maintenance Engineering, Vol. 15 No. 2, pp. 167-178.
18. De Almedia, A.T. and Bohoris, G.A. (1995), "Decision theory in maintenance decision making", J. of Quality in Maintenance Engineering, Vol. 1 No. 1, pp. 39-45.
19. Dey, P.K. (2004), "Decision support system for inspection and maintenance: a case study of oil pipelines", IEEE Transactions on Engineering Management, Vol. 51 No. 1, pp. 47-56.
20. Donaldson, T. and Preston, L.E. (1995), "The stakeholder theory of the corporation: concepts, evidence, and implications", The Academy of Management Review, Vol. 20 No. 1, pp. 65-91.
21. Elkington, J. (1997), Cannibals with Forks: The Triple Bottom Line of 21st Century Business, Capstone, Oxford.
22. Elliot, J.A. (2006), An Introduction to Sustainable Development, Routledge, London.
23. Evans, S., Bergendahl, M.N., Gregory, M. and Ryan, C. (2009), Towards a Sustainable Industrial System-With Recommendations for Education, Research, Industry and Policy, Cambridge University, Cambridge.
24. Faccio, M., Persona, A., Sgarbossa, F. and Zanin, G. (2014), "Industrial maintenance policy development: a quantitative framework", International Journal of Production Economics, Vol. 147, Part A, pp. 85-93.
25. Faraz, A. and Shapiro, A. (2010), "An application of fuzzy random variables to control charts", Fuzzy Sets and Systems, Vol. 161 No. 20, pp. 2684-2694.
26. Freeman, R.E. (1984), Strategic Management: A Stakeholder Approach, Pitman, Boston, MA.
27. Garetti, M. and Taisch, M. (2012), "Sustainable manufacturing: trends and research challenges", Production Planning & Control, Vol. 23 Nos 2-3, pp. 83-104.
28. Ghosh, D. and Roy, S. (2010), "A decision-making framework for process plant maintenance", European J. of Industrial Engineering, Vol. 4 No. 1, pp. 78-98.
29. Hauge, B.S. and Johnston, D.C. (2001), "Reliability centered maintenance and risk assessment", Annual Proceedings of Reliability and Maintainability Symposium, pp. 36-40.
30. Howe, R. (1997), "ISO 14001: the green standard", Computer, Vol. 30 No. 11, pp. 133-134.
31. Ierace, S. and Cavalieri, S. (2008), "Maintenance strategy selection: a comparison between fuzzy logic and analytic hierarchy process, Workshop on Intelligent Manufacturing Systems, Poland, pp. 327-332.
32. IMS2020 (2009), "Supporting global research for IMS2020 Vision, Intelligent Manufacturing Systems (IMS) Program.
33. Jafari, A., Jafarian, M., Zareei, A. and Zaerpour, F. (2008), "Using fuzzy Delphi method in maintenance strategy selection problem", J. of Uncertain Systems, Vol. 2 No. 4, pp. 289-298.
34. Jasiulewicz-Kaczmarek, M. (2013), "The role and contribution of maintenance in sustainable manufacturing", 7th IFAC Conference on Manufacturing Modelling, Management, and Control, pp. 1146-1151.
35. Jiejuan, T., Dingyuan, M. and Dazhi, X. (2004), "A genetic algorithm solution for a nuclear power plant risk-cost maintenance model", Nuclear Engineering and Design, Vol. 229 No. 1, pp. 81-89.
36. Jovane, F., Westkmper, E. and Williams, D. (2009), The ManuFuture Road-Towards Competitive and Sustainable High-Adding-Value Manufacturing, Springer, Berlin Heidelberg.
37. Kobbacy, K.A.H. and Vadera, S. (2011), "A survey of AI in operations management from 2005 to 2009", J. of Manufacturing Technology Management, Vol. 22 No. 6, pp. 706-733.
38. Krishnasamy, K. and Haddara, M.R. (2005), "Development of a risk-based maintenance (RBM) strategy for a power-generating plant", J. of Loss Prevention in the Process Industries, Vol. 18 No. 2, pp. 69-81.
39. Labib, A.W., OConnor, R.F. and Williams, G.B. (1998), "An effective maintenance system using the analytic hierarchy process", Integrated Manufacturing Systems, Vol. 9 No. 2, pp. 87-98.
40. Labuschange, C., Brent, A.C. and Van Erck, R.P.G. (2005), "Assessing the sustainability performances of industries", J. of Cleaner Production, Vol. 13 No. 4, pp. 373-385.
41. Li, X., Jia, Y., Li, P. and Zhang, X. (2011), "Optimization of preventive maintenance period based on AFSA", Conference on Quality, Reliability, Risk, Maintenance and Safety Engineering, pp. 646-649.
42. Link, S. and Naveh, E. (2006), "Standardization and discretion: does the environmental standard ISO 14001 lead to performance benefits?", IEEE Transactions Engineering Management, Vol. 53 No. 4, pp. 508-519.
43. Liyanage, J.P. (2007), "Operations and maintenance performance in production and manufacturing assets: the sustainability perspective", Journal of Manufacturing Technology Management, Vol. 18 No. 3, pp. 304-314.
44. Macchi, M., Fumagalli, L., De Carlo, F., Ierace, S. and Holgado Granados, M. (2012), "Empirical evidences on maintenance management in the Italian manufacturing and process sector", Proceedings of XVII Summer School "F.Turco", Venice, 12-14, pp. 1-6.
45. Mahadevan, M.L., Poorana Kumar, S., Vinodh, R. and Paul Robert, T. (2010), "Preventive maintenance optimization of critical equipments in process plant using heuristic algorithms", Int. Conference on Industrial Engineering and Operations Management, pp. 647-653.
46. Marmo, L., Crivelletto, V. and Starace, A. (2009), "Recursive operability analysis as a decision support tool for risk-based maintenance", J. of Loss Prevention in the Process Industries, Vol. 22 No. 5, pp. 557-565.
47. Matlab, 2015, Matlab: the language of technical computing, available at. www.mathworks. com/products/matlab/(accessed August 1 2015)
48. Moubray, J. (1991), Reliability-Centered Maintenance, Industrial Press Inc., New York, NY.
49. Peng, A. and Wang, Z. (2011), "Selecting optimum maintenance approach based on relative membership grade under fuzzy environment", IEEE Control and Decision Conference, May 23-25, Mianyang.
50. Persona, A., Pham, H. and Sgarbossa, F. (2010), "Age replacement policy in a random environment using systemability", International Journal of Systems Science, Vol. 41 No. 11, pp. 1383-1397.
51. Rausand, M. (1998), "Reliability centered maintenance", Reliability Engineering and System Safety, Vol. 60 No. 2, pp. 121-132.
52. Saaty, T.L. (1990), "How to make a decision: the analytic hierarchy process", European J. of Operational Research, Vol. 48 No. 1, pp. 9-26.
53. SAI, 2008a, SA8000 standard, What does SAI do?, available at, www.sa-intl.org/index cfm?fuseaction=Page.viewPage&pageId=487&parentID=472&nodeID= (accessed October 19, 2012).
54. SAI (2008b), "SA8000 standard, available at, www.saintl.org/index.cfm?fuseaction=documentshowDocumentByID&nodeID=1&DocumentID=136 (accessed October 19, 2012).
55. Savino, M.M., Mazza, A. and Ouzrout, Y. (2012), "PLM maturity model: a multi-criteria assessment in southern Italy companies", Int. J. of Operations and Quantitative Management, Vol. 18 No. 3, pp. 159-180.
56. Schaltegger, S., Ldeke-Freund, F. and Hansen, E.G. (2011), Business Cases for Sustainability and the Role of Business Model Innovation: Developing A Conceptual Framework, Centre for Sustainability Management, Leuphana University, Luneburg.
57. Seuring, S., Sarkis, J., Muller, M. and Rao, P. (2008), "Sustainability and supply chain management-an introduction to the special issue", J. of Cleaner Production, Vol. 16 No. 15, pp. 1545-1551.
58. Sgarbossa, F., Persona, A. and Pham, H. (2014), "Using systemability function for periodic replacement policy in real environments", Quality and Reliability Engineering International, Vol. 31 No. 4, pp. 617-633.
59. Shafiei-Monfared, S. and Jenab, K. (2012), "Fuzzy complexity model for enterprise maintenance projects", IEEE Transactions on Engineering Management, Vol. 59 No. 2, pp. 293-298.
60. Sohail, M., Cavill, S. and Cotton, A.P. (2005), "sustainable operation and maintenance of urban infrastructure: myth or reality?", Journal of Urban Planning and Development, Vol. 131 No. 1, pp. 39-49.
61. Triantaphyllou, E., Kovalerchuk, B., Mann, L. and Knapp, G.M. (1997), "Determining most important criteria in maintenance decision making", J. of Quality in Maintenance Engineering, Vol. 3 No. 1, pp. 16-28.
62. Tsakatikas, D., Diplaris, S. and Sfantsikopoulos, M. (2008), "Spare parts criticality for unplanned maintenance of industrial systems", European J. of Industrial Engineering, Vol. 2 No. 1, pp. 94-107.
63. Tsang, A. (2002), "Strategic dimensions of maintenance management", J. of Quality in Maintenance Engineering, Vol. 8 No. 1, pp. 7-39.
64. Wang, L., Chu, J. and Wu, J. (2007), "Selection of optimum maintenance strategies based on a fuzzy analytic hierarchy process", Int. J. of Production Economics, Vol. 107 No. 1, pp. 151-163.
65. Yufan, W., Gongqian, L. and Ning, W. (2011), "Optimal preventive maintenance strategy based on risk assessment", Int. Conference on Computer and Management, pp. 1-4.
66. Zellner, M.L. and Reeves, H.W. (2010), "Integrating land-use and groundwater modeling: opportunities, challenges and implications for policy", Int. J. of Operations and Quantitative Management, Vol. 16 No. 4, pp. 389-414.