Case studies of IT sophistication in nursing homes: A mixed method approach to examine communication strategies about pressure ulcer prevention practices

International Journal of Industrial Ergonomics

Volumn 49, Issue , 2015, Pages 156-166

  Alexander, Gregory L ^a   Steege, Linsey M ^a,b   Pasupathy, Kalyan S ^a,c   Wise, Keely ^a  

^a UNIVERSITY OF MISSOURI   (United States)

^b University of Missouri   (United States)

^c AURORA HEALTH CARE   (United States)

Author keywords

Communication; Health information technology; Nursing homes; Pressure ulcer; Social networking; Workflow

Indexed keywords

COMMUNICATION; DECISION MAKING; DISEASES; HOSPITALS; RISK ASSESSMENT; SAFETY ENGINEERING; SOCIAL NETWORKING (ONLINE); SOCIAL SCIENCES COMPUTING;

CLINICAL DECISION MAKING; COMMUNICATION STRATEGY; FACE-TO-FACE INTERACTION; HEALTH INFORMATION TECHNOLOGIES; NURSING HOMES; PRESSURE ULCER PREVENTIONS; PRESSURE ULCERS; WORKFLOW;

NURSING;

ARTICLE; CASE STUDY; CLINICAL DECISION MAKING; DECUBITUS; HEALTH CARE QUALITY; HUMAN; INFORMATION PROCESSING; INFORMATION TECHNOLOGY; INSTITUTIONAL CARE; INTERDISCIPLINARY COMMUNICATION; LICENSED PRACTICAL NURSE; MEDICAL ERROR; METHODOLOGY; NURSING ASSISTANT; NURSING HOME; NURSING HOME PATIENT; NURSING STATION; OUTCOME ASSESSMENT; PATIENT SAFETY; PRACTICE GUIDELINE; PRIORITY JOURNAL; REGISTERED NURSE; RISK ASSESSMENT; SKIN CARE; SOCIAL NETWORK; UNITED STATES;

EID: 84938747010     PISSN: 01698141     EISSN: 18728219     Source Type: Journal    
DOI: 10.1016/j.ergon.2012.12.002     Document Type: Article

References (44)

1. Agency for Healthcare Policy and Research Treatment of Pressure Ulcers 1994, (Rep. No. 13. Publication No. 95-0652), AHCPR Publishing Clearinghouse, Silver Springs, Maryland.
2. Agency for Healthcare Research and Quality ((AHRQ) formerly AHCPR) Pressure Ulcers in Adults: Prediction and Prevention 1992, (Rep. No. 3. Publicaiton No. 92-0047), AHCPR Publications Clearinghouse, Silver Springs, Maryland.
3. Alexander G.L., Madsen R. IT sophistication and quality measures in nursing homes. Journal of Gerontological Nursing 2009, 35:22-27.
4. Alexander G.L., Wakefield D.S. Information technology sophistication in nursing homes. Journal of the American Medical Directors Association 2009, 10:398-407.
5. Alexander G.L., Rantz M.J., Flesner M.K., Diekemper M., Siem C. Clinical information systems in nursing homes: an evaluation of initial implementation strategies. CIN: Computers, Informatics, Nursing 2007, 25:189-197.
6. Alexander G.L., Madsen R., Herrick S., Russell B. Measuring IT Sophistication in Nursing Homes 2008, (Rep. No. 08-0034-CD), Agency for Healthcare Research and Quality, Rockville, MD.
7. Alexander G.L., Madsen R., Wakefield D.S. A regional assessment of information technology sophistication in Missouri nursing homes. Policy, Politics & Nursing Practice 2010, 11:214-225.
8. American Health Information Management Association LTPAC HIT Collaborative 11-21-2011, American Health Information Management Association, Washington DC, (Ref Type: Online Source).
9. Bergstrom N., Horn S., Smout R., Bender S., Ferguson M., Taler G., et al. The national pressure ulcer long-term care study: outcomes of pressure ulcer treatments in long-term care. Journal of the American Geriatrics Society 2005, 53:1721-1729.
10. Berlowitz D., Young G., Hickey E., Joseph J., Anderson J., Ash A., et al. Clinical practice guidelines in the nursing home. American Journal of Medical Quality 2001, 16:189-195.
11. Carayon, P., Karsh, B.-T., Carmill, R.S., 2010. Incorporating Health Information Technology into Workflow Redesign-summary Report (Rep. No. 10-0098-EF). Rockville, MD: Agency for Healthcare Research and Quality.
12. Carley K. Computational Analysis of Social and Organizational Systems 2012, [On-line]. http://www.casos.cs.cmu.edu/projects/ora/.
13. Cheney P.H., Dickson G.W. Organizational characteristics and information systems: an exploratory investigation. Academy of Management Journal 1982, 25:170-184.
14. CMS Centers for Medicare and Medicaid Quality Measures 2012, [On-line]. Available:. http://https//www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/NHQIQualityMeasures.html.
15. Committee on Data Standards for Patient Safety Key Capabilities of an Electronic Heatlh Record System 2003, Institute of Medicine National Academies Press, Washington DC.
16. Czaja S. Systems design and evaluation. Handbook of Human Factors and Ergonomics 1997, 17-41. John Wiley & Son's, Inc, New York. second ed. G. Salvendy (Ed.).
17. Department of Health and Human Services. 2010. Health and Human Services Recovery Website. [On-line]. http://www.hhs.gov/recovery/programs/index.html#Health.
18. Effken J.A., Carley K.M., Gephart S., Verran J.A., Bianchi D., Reminga J., et al. Using ORA to explore the relationship of nursing unit communication to patient safety and quality outcomes. International Journal of Medical Informatics 2011, 80:507-517.
19. Hedge A., James T., Pavlovic-Veselinovic S. Ergonomic concerns and the impact of healthcare information technology. International Journal of Industrial Ergonomics 2011, 41:345-351.
20. Helander M.G. The human factors profession. Handbook of Human Factors and Ergonomics 1997, 3-16. John Wiley & Son's, Inc, New York. second ed. G. Salvendy (Ed.).
21. Horn S., Bender S., Ferguson M., Smout R., Bergstrom N., Taler G., et al. The national pressure ulcer long-term care study: pressure ulcer development in long-term care residents. Journal of the American Geriatrics Society 2004, 52:359-367.
22. Jaana M., Ward M.M., Pare G., Wakefield D.S. Clinical information technology in hospitals: a comparison between the state of Iowa and two provinces in Canada. International Journal of Medical Informatics 2005, 74:719-731.
23. Kalisch B., Aebersold M. Interruptions and multitasking in nursing care. Joint Commission Journal on Quality and Patient Safety 2010, 36:126-132.
24. Kane R.L. A new model of chronic care. Generations 1999, 23:35-37.
25. Kowinsky A., Shovel J., McLaughlin M., Vertacnik L., Greenhouse P., Martin S., et al. Separating predictable and unpredictable work to manage interruptions and promote safe and effective work flow. Journal of Nursing Care Quality 2012, 27:109-115.
26. Krueger R.A. Focus Groups: a Practical Guide for Applied Research 1994, Sage, Thousand Oaks, CA. second ed.
27. Lawler E.K., Hedge A., Pavlovic-Veselinovic S. Cognitive ergonomics in socio-technical systems and the impact of healthcare information technologies. International Journal of Industrial Ergonomics 2011, 41:336-344.
28. Liu D., Castle N.G., Diesel J. Health information technology in nursing homes. Journal of Applied Gerontology 2009, 28:38-58.
29. LTPAC Health IT Collaborative A Roadmap for Health IT in Long Term and Post Acute Care (LTPAC) 2010, [On-line]. http://www.ahima.org/advocacy/ltpachit.aspx.
30. McCormick E., Sanders M.S. Human Factors in Engineering and Design 1982, McGraw Hill, New York. fifth ed.
31. McGillis-Hall L., Pedersen C., Fairley L. Losing the moment: understanding interruptions to nurses work. Journal of Nursing Administration 2010, 40:169-176.
32. Meister D. Conceptual Aspects of Human Factors 1989, The Johns Hopkins University Press, Baltimore.
33. Nam C.S., Lyons J.B., Hwang H., Kim S. The process of team communication in multi-cultural contexts: an empirical study using Bales' interaction process analysis (IPA). International Journal of Industrial Ergonomics 2009, 39:771-782.
34. Nolan R.L. Managing the computer resource: a stage hypothesis. Communications of the ACM 1973, 16:399-405.
35. Pare G., Sicotte C. Information technology sophistication in health care: an instrument validation study among Canadian hospitals. International Journal of Medical Informatics 2001, 63:205-223.
36. Patterson E.S., Ebright P.R., Saleem J.J. Investigating stacking: how do registered nurses prioritize their activities in real time?. International Journal of Industrial Ergonomics 2011, 41:389-393.
37. Pedhazur E., Pedhazur-Schmelkin L. Reliability. Measurement, Design, and Analysis: An Integrated Approach 1991, 81-117. Lawrence Erlbaum Associates, Hillsdale, NJ.
38. Polit D.F., Tatano-Beck C. Assessing data quality. Nursing Research: Principles and Methods 2004, 413-448. Lippincott Williams & Wilkins, Philadelphia. seventh ed.
39. Rantz M.J., Hicks L., Petroski G.F., Madsen R.W., Alexander G.L., Galambos C., et al. Cost, staffing, and quality impact of bedside electronic medical record (EMR) in nursing homes. Journal of the American Medical Directors Association 2010, 11:485-493.
40. Resnick H.E., Manard B.B., Stone R.I., Alwan M. Use of electronic information systems in nursing homes: United States, 2004. Journal of the American Medical Informatics Association 2009, 16:179-186.
41. Salvendy G. The Handbook of Human Factors and Ergonomics 1997, John Wiley & Son's, Inc, New York. second ed.
42. Shekelle P., Ortiz E., Rhodes S., Morton S., Eccles M., Grimshaw J., et al. Validity of the agency for healthcare research and quality clinical practice guidelines: how quickly do guidelines become outdated?. Journal of the American Medical Association 2001, 286:1461-1467.
43. U.S.Department of Health and Human Services National Clearinghouse for Long Term Care Information 2010, [On-line]. Available:. http://www.longtermcare.gov/LTC/Main_Site/Paying_LTC/Costs_Of_Care/Costs_Of_Care.aspx#What.
44. Valdez R.S., Ramly E., Brennan P.F. Industrial and Systems Engineering and Health Care: Critical Areas of Research 2010, (Publication No. 10-0079 ed.), Agency for Healthcare Research and Quality, Rockville, MD.