Examining the Usability of Touch Screen Gestures for Older and Younger Adults

Human Factors

Volumn 57, Issue 5, 2015, Pages 835-863

  Gao, Qin ^a   Sun, Qiqi ^a  

^a TSINGHUA UNIVERSITY   (China)

Author keywords

accessibility; gestures; older users; touch screen; usability

Indexed keywords

ACOUSTIC SURFACE WAVE DEVICES; ACOUSTIC WAVES; FASTENERS; MEDICAL COMPUTING; PERSONAL COMPUTERS; USER INTERFACES;

ACCESSIBILITY; APPROPRIATE TECHNOLOGIES; GESTURES; LEVEL OF SATISFACTION; OLDER USERS; SURFACE ACOUSTIC WAVES; USABILITY; USER INTERFACE FACTORS;

TOUCH SCREENS;

AGE; AGED; COMPUTER; COMPUTER INTERFACE; EQUIPMENT DESIGN; FEMALE; GESTURE; HUMAN; MALE; MIDDLE AGED; PRACTICE GUIDELINE; VERY ELDERLY; YOUNG ADULT;

AGE FACTORS; AGED; AGED, 80 AND OVER; COMPUTERS; EQUIPMENT DESIGN; FEMALE; GESTURES; GUIDELINES AS TOPIC; HUMANS; MALE; MIDDLE AGED; USER-COMPUTER INTERFACE; YOUNG ADULT;

EID: 84937862985     PISSN: 00187208     EISSN: 15478181     Source Type: Journal    
DOI: 10.1177/0018720815581293     Document Type: Article

References (59)

1. Ahlström B., Lenman S., Marmolin T., (1992). Overcoming touchscreen user fatigue by workplace design. In CHI '92: Posters and short talks of the 1992 SIGCHI Conference on Human Factors in Computing Systems (pp. 101-102). New York, NY: ACM. doi: 10.1145/1125021.1125103
2. American National Standards & Human Factors and Ergonomics Society. (2007). ANSI/HFES 100-2007: Human factors engineering of computer workstations. Santa Monica, CA: Human Factors and Ergonomics Society.
3. Apted T., Kay J., Quigley A., (2006). Tabletop sharing of digital photographs for the elderly. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 781-790). New York, NY: ACM. doi: 10.1145/1124772.1124887
4. Ardila A., (2000). Age-related cognitive decline during normal aging the complex effect of education. Archives of Clinical Neuropsychology, 15, 495-513. doi: 10.1016/s0887-6177(99)00040-2
5. Beaton R. J., Welman N., (1985). Effects of touch key size and separation on menu-selection accuracy. Proceedings of SPIE, 526, 8-12. doi: 10.1117/12.946371
6. Carmeli E., Patish H., Coleman R., (2003). The aging hand. Journals of Gerontology Series A: Biological Sciences and Medical Sciences, 58 (2), M146-M152. doi: 10.1093/gerona/58.2.M146
7. Chadwick-Dias A., Bergel M., Tullis T. S., (2007). Senior surfers 2.0: A re-examination of the older web user and the dynamic web. In Stephanidis C., (Ed.), Universal access in human computer interaction: Coping with diversity (Vol. 4554, pp. 868-876). Berlin, Germany: Springer. Retrieved from http://www.springerlink.com/content/08q65578604130w8/
8. Charness N., Bosman E. A., Elliott R. G., (1995,). Senior-friendly input devices: Is the pen mightier than the mouse. Paper presented at the 103rd Annual Convention of the American Psychological Association, New York, NY.
9. Charness N., Holley P., Feddon J., Jastrzembski T., (2004). Light pen use and practice minimize age and hand performance differences in pointing tasks. Human Factors, 46, 373-384. doi: 10.1518/hfes.46.3.373.50396
10. China National Committee on Ageing. (2007). A follow-up survey on China's elder population in urban and rural areas. Retrieved from http://www.cnca.org.cn/default/content/contentllxw.jsp?columnid=iroot1000010001&articleid=4028e47d16ec2fd9011719a71bd9044e
11. Chourasia A. O., Wiegmann D. A., Chen K. B., Irwin C. B., Sesto M. E., (2013). Effect of sitting or standing on touch screen performance and touch characteristics. Human Factors, 55, 789-802. doi: 10.1177/0018720812470843
12. Colle H. A., Hiszem K. J., (2004). Standing at a kiosk: Effects of key size and spacing on touch screen numeric keypad performance and user preference. Ergonomics, 47, 1406-1423. doi: 10.1080/00140130410001724228
13. Fozard J. L., Vercruyssen M., Reynolds S. L., Hancock P. A., Quilter R. E., (1994). Age differences and changes in reaction time: The Baltimore Longitudinal Study of Aging. Journal of Gerontology, 49, P179-P189. doi: 10.1093/geronj/49.4.P179
14. Goodman J., Syme A., Eisma R., (2003). Older adults' use of computers: A survey. In Proceedings of HCI 2003 (pp. 25-38). Mahwah, NJ: Lawrence Erlbaum.
15. Hackel M. E., Wolfe G. A., Bang S. M., Canfield J. S., (1992). Changes in hand function in the aging adult as determined by the Jebsen Test of Hand Function. Physical Therapy, 72, 373-377.
16. Hall A. D., Cunningham J. B., Roache R. P., Cox J. W., (1988). Factors affecting performance using touch-entry systems: Tactual recognition fields and system accuracy. Journal of Applied Psychology, 73, 711-720. doi: 10.1037/0021-9010.73.4.711
17. Hawthorn D., (2000). Possible implications of aging for interface designers. Interacting With Computers, 12, 507-528.
18. Hernández-Encuentra E., Pousada M., Gómez-Zúñiga B., (2009). ICT and older people: Beyond usability. Educational Gerontology, 35, 226-245. doi: 10.1080/03601270802466934
19. Holmes J., Powell-Griner E., Lethbridge-Cejku M., Heyman K., (2009). Aging differently: Physical limitations among adults aged 50 years and over. United States, 2001-2007. NCHS Data Brief, 20, 1-8.
20. Houx P. J., Jolles J., (1993). Age-related decline of psychomotor speed: Effects of age, brain health, sex, and education. Perceptual and Motor Skills, 76, 195-211. doi: 10.2466/pms.1993.76.1.195
21. International Organization for Standardization. (2000). ISO 9241-9: Ergonomic requirements for office work with visual display terminals (VDTs)-Part 9. Requirements for non-keyboard input devices (FDIS-Final Draft International Standard), 2000. Geneva, Switzerland: Author.
22. Irwin C. B., Duff S. N., Skye J. L., Wiegmann D. A., Sesto M. E., (2010). Disability and orientation-specific performance during a reciprocal tapping task. In Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting (pp. 581-585). Santa Monica, CA: Human Factors and Ergonomics Society. doi: 10.1177/154193121005400608
23. Jin Z. X., Plocher T., Kiff L., (2007). Touch screen user interfaces for older adults: Button size and spacing. In Universal access in human computer interaction: Coping with diversity (pp. 933-941). Berlin, Germany: Springer. Retrieved from http://link.springer.com/chapter/10.1007/978-3-540-73279-2-104
24. Karlson A. K., Bederson B. B., (2008). One-handed touchscreen input for legacy applications. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1399-1408). New York, NY: ACM.
25. Ketcham C. J., Seidler R. D., Gemmert A. W. A. V., Stelmach G. E., (2002). Age-related kinematic differences as influenced by task difficulty, target size, and movement amplitude. Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 57 (1), P54-P64. doi: 10.1093/geronb/57.1.P54
26. Kurniawan S., Zaphiris P., (2005). Research-derived web design guidelines for older people. In Proceedings of the 7th International ACM SIGACCESS Conference on Computers and Accessibility: Assets '05 (p. 129). New York, NY: ACM. doi: 10.1145/1090785.1090810
27. Leahy M., Hix D., (1990). Effect of touch screen target location on user accuracy. Proceedings of the Human Factors and Ergonomics 34th Society Annual Meeting (pp. 370-374). Santa Monica, CA: Human Factors and Ergonomics Society. doi: 10.1177/154193129003400429
28. Martin G. L., (1988). Configuring a numeric keypad for a touch screen. Ergonomics, 31, 945-953. doi: 10.1080/00140138808966733
29. Monterey Technologies. (1996). Resource guide for accessibility: Design of consumer electronics. Draft submitted to EIA-EIF Committee on Product Accessibility, a Joint Venture of the Electronic Industries Association and the Electronic Industries Foundation, Washington.
30. Murata A., Iwase H., (2005). Usability of touch-panel interfaces for older adults. Human Factors, 47, 767-776. doi: 10.1518/001872005775570952
31. Murata A., Takahashi R., (2008). Optimal slope of touch panel: Comparison between younger and older adults. In Proceedings of the Fourth International Workshop on Computational Intelligence and Applications: IWCIA 2008 (pp. 111-116). Retrieved from http://ousar.lib.okayama-u.ac.jp/file/14805/IWCIA10-15-PG080014.pdf
32. Olejnik S., Algina J., (2003). Generalized eta and omega squared statistics: Measures of effect size for some common research designs. Psychological Methods, 8, 434-447. doi: 10.1037/1082-989X.8.4.43
33. Piper A. M., Campbell R., Hollan J. D., (2010). Exploring the accessibility and appeal of surface computing for older adult health care support. In Proceedings of the 28th International Conference on Human Factors in Computing Systems (pp. 907-916). New York, NY: ACM. Retrieved from http://dl.acm.org/citation.cfm?id=1753461
34. Population Division of the Department of Economic and Social Affairs of the United Nations. (2013). World population ageing 2013 (Report ST/ESA/SER.A/348). Retrieved from https://www.un.org/en/development/desa/population/publications/pdf/ageing/WorldPopulationAgeingReport2013.pdf
35. Potter R. L., Weldon L. J., Shneiderman B., (1988). Improving the accuracy of touch screens: An experimental evaluation of three strategies. In CHI '88: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 27-32). New York, NY: ACM. doi: 10.1145/57167.57171
36. Ranganathan V. K., Siemionow V., Sahgal V., Yue G. H., (2001). Effects of aging on hand function. Journal of the American Geriatrics Society, 49, 1478-1484. doi: 10.1046/j.1532-5415.2001.4911240.x
37. Ren X., Moriya S., (2000). Improving selection performance on pen-based systems: A study of pen-based interaction for selection tasks. ACM Transactions on Computer-Human Interaction, 7, 384-416. doi: 10.1145/355324.355328
38. Rogers W. A., Fisk A. D., McLaughlin A. C., Pak R., (2005). Touch a screen or turn a knob: Choosing the best device for the job. Human Factors, 47, 271-288.
39. Rousseau G., Rogers W., (1998). Computer usage patterns of university faculty members across the life span. Computers in Human Behavior, 14, 417-428. doi: 10.1016/S0747-5632(98)00014-4
40. Schedlbauer M., (2007). Effects of key size and spacing on the completion time and accuracy of input tasks on soft keypads using trackball and touch input. In Proceedings of the Human Factors and Ergonomics Society 51st Annual Meeting (pp. 429-433). Santa Monica, CA: Human Factors and Ergonomics Society. doi: 10.1177/154193120705100501
41. Schultz K. L., Batten D. M., Sluchak T. J., (1998). Optimal viewing angle for touch-screen displays: Is there such a thing? International Journal of Industrial Ergonomics, 22, 343-350. doi: 10.1016/S0169-8141(97)00087-5
42. Scott B., Conzola V., (1997). Designing touch screen numeric keypads: Effects of finger size, key size, and key spacing. In Proceedings of the Human Factors and Ergonomics Society 41st Annual Meeting (pp. 360-364). doi: 10.1177/107118139704100180
43. Sears A., (1991). Improving touchscreen keyboards: Design issues and a comparison with other devices. Interacting With Computers, 3, 253-269.
44. Seidler R. D., Stelmach G., (1996). Motor control. In Encyclopedia of gerontology: Age, aging, and the aged (pp. 177-185). San Diego, CA: Academic Press.
45. Sesto M. E., Irwin C. B., Chen K. B., Chourasia A. O., Wiegmann D. A., (2012). Effect of touch screen button size and spacing on touch characteristics of users with and without disabilities. Human Factors, 54, 425-436. doi: 10.1177/0018720811433831
46. Shim J. K., Lay B. S., Zatsiorsky V. M., Latash M. L., (2004). Age-related changes in finger coordination in static prehension tasks. Journal of Applied Physiology, 97, 213-224. doi: 10.1152/japplphysiol.00045.2004
47. Shin G., Zhu X., (2011). Ergonomic issues associated with the use of touchscreen desktop PC. Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting (pp. 949-953). Santa Monica, CA: Human Factors and Ergonomics Society. doi: 10.1177/1071181311551197
48. Smith M. W., Sharit J., Czaja S. J., (1999). Aging, motor control, and the performance of computer mouse tasks. Human Factors, 41, 389-396. doi: 10.1518/001872099779611102
49. Smith C. D., Umberger G. H., Manning E. L., Slevin J. T., Wekstein D. R., Schmitt F. A.,. Gash D. M., (1999). Critical decline in fine motor hand movements in human aging. Neurology, 53, 1458-1458. doi: 10.1212/WNL.53.7.1458
50. Steptoe A., Hamer M., Butcher L., Lin J., Brydon L., Kivimäki M.,. Erusalimsky J. D., (2011). Educational attainment but not measures of current socioeconomic circumstances are associated with leukocyte telomere length in healthy older men and women. Brain, Behavior, and Immunity, 25, 1292-1298. doi: 10.1016/j.bbi.2011.04.010
51. Sun X., Plocher T., Qu W., (2007). An empirical study on the smallest comfortable button/icon size on touch screen. In Lecture notes in computer science: Vol. 4559. Usability and internationalization. HCI and culture (pp. 615-621). Berlin, Germany: Springer. doi: 10.1007/978-3-540-73287-7-71
52. Toy K. J., Peres S. C., David T. Y., Nery A., Phillips R. G., (2012). Examining user preferences in interacting with touchscreen devices. Proceedings of the Human Factors and Ergonomics Society 56th Annual Meeting (pp. 1862-1866). Santa Monica, CA: Human Factors and Ergonomics Society. doi: 10.1177/1071181312561375
53. Vogel D., Baudisch P., (2007). Shift: A technique for operating pen-based interfaces using touch. In CHI '07: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 657-666). New York, NY: ACM. doi: 10.1145/1240624.1240727
54. Walker N., Millians J., Worden A., (1996). Mouse accelerations and performance of older computer users. In Proceedings of the Human Factors and Ergonomics Society 40th Annual Meeting (pp. 151-154). Santa Monica, CA: Human Factors and Ergonomics Society. Retrieved from http://pro.sagepub.com/content/40/3/151.short
55. Wang L., Sato H., Rau P. L. P., Fujimura K., Gao Q., Asano Y., (2008). Chinese text spacing on mobile phones for senior citizens. Educational Gerontology, 35, 77-90. doi: 10.1080/03601270802491122
56. Wobbrock J. O., Morris M. R., Wilson A. D., (2009). User-defined gestures for surface computing. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1083-1092). New York, NY: ACM. doi: 10.1145/1518701.1518866
57. Wong M., Chan K., Madhugiri N., Zhao S., (2012). Older adults and computer usage: Common activities and essential applications. Retrieved from http://www.shengdongzhao.com/wp-content/uploads/2012/09/6C-04S.pdf
58. Wu Y., (2013). Annual report on development of the cause of aging (2013). Beijing, China: Social Sciences Academic Press (China). Retrieved from http://www.ssdph.com.cn/shop/BookMainContent.aspx?ProductManager-Id=20130227093651
59. Zickuhr K., Madden M., (2012). Older adults and Internet use. Pew Internet and American Life Project. Retrieved from http://www.sainetz.at/dokumente/Older-adults-and-internet-use-2012.pdf