Mobile technology and forgotten consumers: The young-elderly

International Journal of Consumer Studies

Volumn 39, Issue 4, 2015, Pages 294-304

  Nikou, Shahrokh ^a  

^a ÅBO AKADEMI UNIVERSITY   (Finland)

Author keywords

Adoption; Mobile health; Mobile technology; Mobile wellness application; Young elderly

Indexed keywords

EID: 84930823753     PISSN: 14706423     EISSN: 14706431     Source Type: Journal    
DOI: 10.1111/ijcs.12187     Document Type: Article

References (72)

1. Abrams, D., Hogg, M. & Marques, J.M. (2004) Social Psychology of Inclusion and Exclusion. Psychology Press, New York.
2. Agree, E.M. (2014) The potential for technology to enhance independence for those aging with a disability. Disability and Health Journal, 7, S33-S39.
3. Ajzen, I. (1991) The theory of planned behaviour. Organizational Behaviour and Human Decision Processes, 50, 179-211.
4. Atchley, R.C. (1989) A continuity theory of normal aging. The Gerontologist, 29, 183-190.
5. Atkinson, L. (2013) Smart shoppers? Using QR codes and 'green'smartphone apps to mobilize sustainable consumption in the retail environment. International Journal of Consumer Studies, 37, 387-393.
6. Becker, M.H. (1974) The health belief model and personal health behaviour. Health Education Monographs, 2, 324-508.
7. Charness, N. & Boot, W.R. (2009) Aging and information technology use potential and barriers. Current Directions in Psychological Science, 18, 253-258.
8. Chen, S.C. & Shoemaker, S. (2014) Age and cohort effects: the American senior tourism market. Annals of Tourism Research, 48, 58-75.
9. Conde, M.Á., García-Peñalvo, F.J. & Matellán-Olivera, V. (2014) Mobile Apps Repository for Older People. Second International Conference on Technological Ecosystems for Enhancing Multiculturality Proceedings, pp. 725-731. ACM, Salamanca, Spain, 1-3 October 2014.
10. Davis, F.D. (1989) Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13, 319-340.
11. Deng, Z. (2013) Understanding public users' adoption of mobile health service. International Journal of Mobile Communications, 11, 351-373.
12. Deng, Z., Mo, X. & Liu, S. (2014) Comparison of the middle-aged and older users' adoption of mobile health services in China. International Journal of Medical Informatics, 83, 210-224.
13. Diño, M.J.S. & de Guzman, A.B. (2014) Using Partial Least Squares (PLS) in predicting behavioural intention for telehealth use among Filipino elderly. Educational Gerontology, 41, 53-68.
14. El-Gayar, O., Timsina, P., Nawar, N. & Eid, W. (2013) Mobile applications for diabetes self-management: status and potential. Journal of Diabetes Science and Technology, 7, 247-262.
15. Gao, J. & Koronios, A. (2010) Mobile Application Development for Senior Citizens. 14th Pacific Asia Conference on Information Systems Proceedings, National Taiwan University, Taipei, Taiwan, 9-12 July 2010.
16. Gerpott, T.J. & Thomas, S. (2014) Empirical research on mobile Internet usage: a meta-analysis of the literature. Telecommunications Policy, 38, 291-310.
17. GSMA. (2013) Mobile Economy Europe 2013. [WWW documents]. URL http://gsma.com/newsroom/wp-content/uploads/2013/12/GSMA_ME_Europe_Report_2013.pdf http://gsmamobileeconomyeurope.com/GSMA_Mobile Economy Europe_v9_WEB.pdf (accessed on 12 March 2015).
18. Haddon, L. (2000) Social exclusion and information and communication technologies lessons from studies of single parents and the young elderly. New Media & Society, 2, 387-406.
19. Haddon, L. & Silverstone, R. (1996) Information and Communication Technologies and the Young Elderly, SPRU/CICT Report Series No 13, University of Sussex, Sussex.
20. Hagestad, G.O. & Uhlenberg, P. (2005) The social separation of old and young: a root of ageism. Journal of Social Issues, 61, 343-360.
21. Harmo, P., Taipalus, T., Knuuttila, J., Vallet, J. & Halme, A. (2005) Needs and solutions-home Automation and Service Robots for the Elderly and Disabled. International Conference on Intelligent Robots and Systems (IROS) Proceedings, pp. 3201-3206. IEEE, 2-6 August 2005, Alberta, Canada.
22. Heart, T. & Kalderon, E. (2013) Older adults: are they ready to adopt health-related ICT? International Journal of Medical Informatics, 82, e209-e231.
23. Hurling, R., Catt, M., De Boni, M., Fairley, B.W., Hurst, T., Murray, P., Richardson, A. & Sodhi, J.S. (2007) Using internet and mobile phone technology to deliver an automated physical activity program: randomized controlled trial. Journal of Medical Internet Research, 9, 1-12.
24. Intille, S.S. (2004) A new research challenge: persuasive technology to motivate healthy aging. IEEE Transactions on Information Technology in Biomedicine, 8, 235-237.
25. Isaacs, J., Martinez, S., Scott-Brown, K., Milne, A., Evans, A. & Gilmour, D. (2013) Mobile technology and e-inclusion. In Universal Access in Human-Computer Interaction. Applications and Services for Quality of Life, pp. 626-635. Springer Berlin Heidelberg, Las Vegas, USA.
26. Jayawardhena, C. (2004) Personal's values influence on e-shopping attitude and behaviour. Internet Journal, 14, 127-138.
27. Joe, J. & Demiris, G. (2013) Older adults and mobile phones for health: a review. Journal of Biomedical Informatics, 46, 947-954.
28. Kaplan, R.M. & Stone, A.A. (2013) Bringing the laboratory and clinic to the community: mobile technologies for health promotion and disease prevention. Annual Review of Psychology, 64, 471-498.
29. Kobayashi, M., Hiyama, A., Miura, T., Asakawa, C., Hirose, M. & Ifukube, T. (2011) Elderly User Evaluation of Mobile Touchscreen Interactions. Human-Computer Interaction-INTERACT 2011, pp. 83-99. Springer Berlin Heidelberg, Lisbon, Portugal.
30. Kurniawan, S. (2008) Older people and mobile phones: a multi-method investigation. International Journal of Human-Computer Studies, 66, 889-901.
31. Laguna, K. & Babcock, R.L. (1997) Technology anxiety in young and older adults: implications for human-computer interactions in older populations, Computers in Human Behaviour, 13, 317-326.
32. Lee, S.Y. (2014) Examining the factors that influence early adopters' smartphone adoption: the case of college students. Telematics and Informatics, 31, 308-318.
33. Lim, H. & Lee, H.J. (2010) Development of consumer techno segmentation and its application to international markets. International Journal of Consumer Studies, 34, 87-95.
34. Ling, R. (2008) Should we be concerned that the elderly don't text?. The Information Society, 24, 334-341.
35. Ling, R. & Haddon, L. (2002) Mobile telephony, mobility and the coordination of everyday life. In Machines that Become Us. The Social Context of Personal Communication Technology (ed. by E. Katz ) Transaction Publishers: New Brunswick and London.
36. Lopresti, E.F., Mihailidis, A. & Kirsch, N. (2004) Assistive technology for cognitive rehabilitation: state of the art. Neuropsychological Rehabilitation, 14, 5-39.
37. Lorenz, A. & Oppermann, R. (2009) Mobile health monitoring for the elderly: designing for diversity. Pervasive and Mobile Computing, 5, 478-495.
38. Luxton, D.D., McCann, R.A., Bush, N.E., Mishkind, M.C. & Reger, G.M. (2011) mHealth for mental health: Integrating smartphone technology in behavioral healthcare. Professional Psychology: Research and Practice, 42, 505-512.
39. Mann, W.C. (2004) The aging population and its needs. IEEE Pervasive Computing, 3, 12-14.
40. Mathur, A. (1999) Adoption of technological innovations by the elderly: a consumer socialization perspective. Marketing Management, 9, 21-35.
41. Mendes, J., Simões, H., Rosa, P., Costa, N., Rabadão, C. & Pereira, A. (2014) Secure low-cost solution for elder's ecardio surveillance. Procedia Computer Science, 27, 46-56.
42. Nikou, S. (2012) Opening the black-box of IT artifacts: Looking Into Mobile Service Characteristics and Individual Perception. PhD Dissertation. [WWW documents]. URL http://www.doria.fi/handle/10024/84808 (accessed on 12 March 2015).
43. Nutbeam, D. (1998) Health promotion glossary. Health Promotion International, 13, 349-364.
44. Oksman, V. (2006) Young people and seniors in Finnish mobile information society. Journal of Interactive Media in Education, 2, 1-21.
45. Orlikowski, W.J. & Iacono, CS. (2001) Research commentary: desperately seeking the "IT" in IT research - a call to theorizing the IT artifact. Information Systems Research, 12, 121-134.
46. Paul, G. & Stegbauer, C. (2005) Is the digital divide between young and elderly people increasing? First Monday, 10.
47. Pérez, J.B., Rodríguez, J.M.C., Adam, E., Ortega, A., Moreno, M.N., Navarro, E. & Mathieu, P. (2012) Highlights on practical applications of agents and multi-agent systems. 10th International Conference on Practical Applications of Agents and Multi-Agents System Proceedings. Springer-Verlag Berlin Heidelberg, Salamanca, Spain.
48. Pedlow, R., Kasnitz, D. & Shuttleworth, R. (2010) Barriers to the adoption of cell phones for older people with impairments in the USA: Results from an expert review and field study. Technology and Disability, 22, 147-158.
49. Price, M., Yuen, E.K., Goetter, E.M., Herbert, J.D., Forman, E.M., Acierno, R. & Ruggiero, K.J. (2014). mHealth: a mechanism to deliver more accessible, more effective mental health care. Clinical Psychology & Psychotherapy, 21, 427-436.
50. Puro J. (2002) Finland: a mobile culture. In Perpetual Contact. Mobile Communications, Private Talk, Public Performance (eds. by J.E. Katz & A. Aakhus ), pp. 19-29. Cambridge University Press, Cambridge, MA.
51. Qian, H., Kuber, R., Sears, A. & Murphy, E. (2011) Maintaining and modifying pace through tactile and multimodal feedback. Interacting with Computers, 23, 214-225.
52. Razak, F.H.A., Sulo, R. & Wan Adnan, W.A. (2012) Elderly mental model of reminder system. 10th Asia-Pacific Conference on Computer Human Interaction Proceedings, pp. 193-200. ACM, Matsue-City, Shimane, Japan, 28-31 August 2012.
53. Rogers, E. M. (2003) Diffusion of Innovations (5th edn). Free Press, New York, NY.
54. Rogers, R.W. (1975) A protection motivation theory of fear appeals and attitude change. Journal of Psychology, 91, 93-114.
55. Rogers, R.W. (1983) Cognitive and Physiological Processes in Fear Appeals and Attitude Change: A Revised Theory of Protection Motivation. Guilford Press, New York.
56. Rosser, B.A. & Eccleston, C. (2011) Smartphone applications for pain management. Journal of Telemedicine and Telecare, 17, 308-312.
57. Sahakian, B.J. (2014) What do experts think we should do to achieve brain health? Neuroscience and Bio-behavioural Reviews, 43, 240-258.
58. Seto, E., Leonard, K.J., Masino, C., Cafazzo, J.A., Barnsley, J. & Ross, H.J. (2010) Attitudes of heart failure patients and health care providers towards mobile phone-based remote monitoring. Journal of medical Internet research, 12, e55.
59. Song, J., Kim, J., Jones, D. R., Baker, J. & Chin, W.W. (2014) Application discoverability and user satisfaction in mobile application stores: an environmental psychology perspective. Decision Support Systems, 59, 37-51.
60. Statistics Finland. (2014) Population structure 2013. [WWW documents]. URL http://www.stat.fi/til/vaerak/2013/vaerak_2013_2014-03-21_en.pdf(accessed on 12 March 2015).
61. Statistics Netherlands. (2008) Population grows to 17.5 million in 2038. [WWW documents]. URL http://www.cbs.nl/nl-NL/menu/themas/bevolking/publicaties/artikelen/archief/2008/2008-085-pb1.htm (accessed on 12 March 2015).
62. Tan, B.C. (2011) The role of perceived consumer effectiveness on value-attitude-behaviour model in green buying behaviour context. Australian Journal of Basic and Applied Sciences, 5, 1766-1771.
63. Tinker, A. (2014) Older People in Modern Society. Routledge, London, UK.
64. Varshney, U. (2014) Mobile health: four emerging themes of research. Decision Support Systems, 66, 20-35.
65. Venkatesh, V., Morris, M.G., Davis, F.D. & Davis, G.B. (2003) User acceptance of information technology: toward a unified view, MIS Quarterly, 27, 425-478.
66. Venkatesh, V., Thong, J.Y. & Xu, X. (2012) Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Quarterly, 36, 157-178.
67. Vincent, G.K. & Velkoff, V.A. (2010) The next four decades the older population in the United States: 2010 to 2050, U.S. Census Bureau. [WWW document]. URL http://www.census.gov/prod/2010pubs/p25-1138.pdf (accessed on 12 March 2015).
68. West, D. (2012) How mobile devices are transforming healthcare. Issues in Technology Innovation, 18, 1-14.
69. Xue, L., Yen, C.C., Chang, L., Chan, H.C., Tai, B.C., Tan, S.B. & Choolani, M. (2012) An exploratory study of ageing women's perception on access to health informatics via a mobile phone-based intervention. International Journal of Medical Informatics, 81, 637-648.
70. Yang, Y.T. & Silverman, R.D. (2014) Mobile health applications: the patchwork of legal and liability issues suggests strategies to improve oversight. Health Affairs, 33, 222-227.
71. Yuen, E.K., Goetter, E.M., Herbert, J.D. & Forman, E.M. (2012) Challenges and opportunities in internet-mediated telemental health. Professional Psychology: Research and Practice, 43, 1-8.
72. Zhou, J., Rau, P.L.P. & Salvendy . G. (2013) Age-related difference in the use of mobile phones. Universal Access in the Information Society, 13, 401-413.