Getting satisfaction: Drivers of surgical Hospital Consumer Assessment of Health care Providers and Systems survey scores

Journal of Surgical Research

Volumn 197, Issue 1, 2015, Pages 155-161

  Iannuzzi, James C ^a   Kahn, Steven A ^b   Zhang, Linlin ^a   Gestring, Mark L ^a   Noyes, Katia ^a   Monson, John R T ^a  

^a UNIVERSITY OF ROCHESTER MEDICAL CENTER   (United States)

^b VANDERBILT UNIVERSITY MEDICAL CENTER   (United States)

Author keywords

Clinical outcomes; HCAHPS; Outcomes research; Satisfaction; Surgery; Surgical health outcomes research

Indexed keywords

ARTICLE; BLOOD TRANSFUSION; CLINICAL ASSESSMENT; COMORBIDITY; CONTROLLED STUDY; EMERGENCY PATIENT; HOSPITAL ADMISSION; HOSPITALIZATION; HUMAN; INTENSIVE CARE UNIT; MAJOR CLINICAL STUDY; PATIENT ASSESSMENT; PATIENT SATISFACTION; POSTOPERATIVE COMPLICATION; PRIORITY JOURNAL; TOTAL PARENTERAL NUTRITION; HEALTH CARE SURVEY; HEALTH STATUS; HOSPITAL; HUMAN RELATION; MULTIVARIATE ANALYSIS; PERIOPERATIVE PERIOD; RETROSPECTIVE STUDY; SELF REPORT; STANDARDS; STATISTICAL MODEL; STATISTICS AND NUMERICAL DATA; SURGERY; TOTAL QUALITY MANAGEMENT; UNITED STATES;

HEALTH CARE SURVEYS; HEALTH STATUS; HOSPITALS; HUMANS; MODELS, STATISTICAL; MULTIVARIATE ANALYSIS; PATIENT SATISFACTION; PERIOPERATIVE CARE; POSTOPERATIVE COMPLICATIONS; PROFESSIONAL-PATIENT RELATIONS; QUALITY IMPROVEMENT; RETROSPECTIVE STUDIES; SELF REPORT; SURGICAL PROCEDURES, OPERATIVE; UNITED STATES;

EID: 84930177582     PISSN: 00224804     EISSN: 10958673     Source Type: Journal    
DOI: 10.1016/j.jss.2015.03.045     Document Type: Article

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