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Volumn 43, Issue 12, 2012, Pages 32-37

Impressing patients while improving: HCAHPS

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EID: 84873812196     PISSN: 07446314     EISSN: 15388670     Source Type: Journal    
DOI: 10.1097/01.NUMA.0000422891.99334.68     Document Type: Article
Times cited : (21)

References (18)
  • 1
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    • Shaffer FA, Tuttas C. HCAHPS: nursing's moment in the sun. Nurse Leader. 2008;6 (5):48-51.
    • (2008) Nurse Leader , vol.6 , Issue.5 , pp. 48-51
    • Shaffer, F.A.1    Tuttas, C.2
  • 3
    • 33846695162 scopus 로고    scopus 로고
    • U.S. Department of Health & Human Services
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    • Hospital Compare.
  • 4
    • 85157229114 scopus 로고    scopus 로고
    • Robert Wood Johnson Foundation
    • Robert Wood Johnson Foundation. Measuring patients' experience of care. http://www.rwjf. org/pr/product.jsp?id=74244.
    • Measuring Patients' Experience of Care.
  • 6
    • 85157207653 scopus 로고    scopus 로고
    • Nurses balk at bid to guide dealings with patients
    • March 21
    • Kowalczk L. Nurses balk at bid to guide dealings with patients. Boston Globe. March 21, 2012.
    • (2012) Boston Globe.
    • Kowalczk, L.1
  • 9
    • 80052684114 scopus 로고    scopus 로고
    • Inpatients' willingness to recommend: A multilevel analysis
    • Klinkenberg WD, Boslaugh S, Waterman BM, et al. Inpatients' willingness to recommend: a multilevel analysis. Health Care Manage Rev. 2011;36(4):349-358.
    • (2011) Health Care Manage Rev. , vol.36 , Issue.4 , pp. 349-358
    • Klinkenberg, W.D.1    Boslaugh, S.2    Waterman, B.M.3
  • 10
    • 84857164595 scopus 로고    scopus 로고
    • Doubling down on the patient experience
    • Bush H. Doubling down on the patient experience. Hosp Health Netw. 2011;85(12):22-25.
    • (2011) Hosp Health Netw. , vol.85 , Issue.12 , pp. 22-25
    • Bush, H.1
  • 11
    • 84861701583 scopus 로고    scopus 로고
    • Nursing care, inpatient satisfaction, and valuebased purchasing: Vital connections
    • Wolosin R, Ayala L, Fulton BR. Nursing care, inpatient satisfaction, and valuebased purchasing: vital connections. J Nurs Adm. 2012;42(6):321-325.
    • (2012) J Nurs Adm. , vol.42 , Issue.6 , pp. 321-325
    • Wolosin, R.1    Ayala, L.2    Fulton, B.R.3
  • 12
    • 68249142927 scopus 로고    scopus 로고
    • Bundling the value of discharge telephone calls and leader rounding
    • Setia N, Meade C. Bundling the value of discharge telephone calls and leader rounding. J Nurs Adm. 2009;39(3):138-141.
    • (2009) J Nurs Adm. , vol.39 , Issue.3 , pp. 138-141
    • Setia, N.1    Meade, C.2
  • 13
    • 33748418734 scopus 로고    scopus 로고
    • Effects of nursing rounds: On patients' call light use, satisfaction, and safety
    • Meade CM, Bursell AL, Ketelsen L. Effects of nursing rounds: on patients' call light use, satisfaction, and safety. Am J Nurs. 2006;106(9):58-70.
    • (2006) Am J Nurs. , vol.106 , Issue.9 , pp. 58-70
    • Meade, C.M.1    Bursell, A.L.2    Ketelsen, L.3
  • 15
    • 84862224630 scopus 로고    scopus 로고
    • Multidisciplinary approach to improving pain management
    • Martin L, Kelly MJ, Roosa K. Multidisciplinary approach to improving pain management. Crit Care Nurs Q. 2012;35(3):268-271.
    • (2012) Crit Care Nurs Q. , vol.35 , Issue.3 , pp. 268-271
    • Martin, L.1    Kelly, M.J.2    Roosa, K.3
  • 16
    • 85157280030 scopus 로고    scopus 로고
    • Centers for Medicare and Medicaid Services
    • Centers for Medicare and Medicaid Services. Summary of HCAHPS survey results. http://www.hcahpsonline.org/files/Summary% 20of%20HCAHPS%20Survey%20 Results-October-2012-508States.pdf.
    • Summary of HCAHPS Survey Results.
  • 17
    • 55249119765 scopus 로고    scopus 로고
    • Patients' perception of hospital care in the United States
    • Jha AK, Orav EJ, Zheng J, Epstein AM. Patients' perception of hospital care in the United States. N Engl J Med. 2008;359(18):1921-1931.
    • (2008) N Engl J Med. , vol.359 , Issue.18 , pp. 1921-1931
    • Jha, A.K.1    Orav, E.J.2    Zheng, J.3    Epstein, A.M.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.