Implementing telephone triage in general practice: A process evaluation of a cluster randomised controlled trial

BMC Family Practice

Volumn 16, Issue 1, 2015, Pages

  Murdoch, Jamie ^a   Varley, Anna ^a   Fletcher, Emily ^b   Britten, Nicky ^b   Price, Linnie ^b   Calitri, Raff ^b   Green, Colin ^b   Lattimer, Valerie ^a   Richards, Suzanne H ^b   Richards, David A ^b   Salisbury, Chris ^c   Taylor, Rod S ^b   Campbell, John L ^b  

^a UNIVERSITY OF EAST ANGLIA   (United Kingdom)

^b UNIVERSITY OF EXETER MEDICAL SCHOOL   (United Kingdom)

^c UNIVERSITY OF BRISTOL   (United Kingdom)

Author keywords

General practice; Primary health care; Process evaluation; Qualitative interviews; Telephone; Triage

Indexed keywords

CONTROLLED STUDY; EMERGENCY HEALTH SERVICE; GENERAL PRACTICE; HEALTH CARE QUALITY; HUMAN; NURSE ATTITUDE; ORGANIZATION; ORGANIZATION AND MANAGEMENT; RANDOMIZED CONTROLLED TRIAL; TELEPHONE;

GENERAL PRACTICE; HUMANS; NURSE'S ROLE; ORGANIZATIONAL CULTURE; PROCESS ASSESSMENT (HEALTH CARE); TELEPHONE; TRIAGE;

EID: 84927551170     PISSN: None     EISSN: 14712296     Source Type: Journal    
DOI: 10.1186/s12875-015-0263-4     Document Type: Article

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