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Volumn 17, Issue 2, 2015, Pages 26-32

IT-enabled information-intensive services

Author keywords

data analysis; information and communication technology; information intensive service; Internet of Things; IT enabled information intensive service; project management

Indexed keywords

DATA REDUCTION; INTERNET OF THINGS; SOFTWARE ENGINEERING;

EID: 84927151865     PISSN: 15209202     EISSN: None     Source Type: Journal    
DOI: 10.1109/MITP.2015.25     Document Type: Article
Times cited : (16)

References (9)
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  • 2
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    • Seven contexts for service system design
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    • Glushko, R.J.1
  • 3
    • 84927135057 scopus 로고    scopus 로고
    • Information service blueprint: A service blueprinting framework for information- intensive services
    • C.H. Lim and K.J. Kim, "Information Service Blueprint: A Service Blueprinting Framework for Information- Intensive Services," Service Science, vol. 6, no. 4, 2014, pp. 296-312.
    • (2014) Service Science , vol.6 , Issue.4 , pp. 296-312
    • Lim, C.H.1    Kim, K.J.2
  • 4
    • 75649149501 scopus 로고    scopus 로고
    • Service design for experience-centric services
    • L.G. Zomerdijk and C.A. Voss, "Service Design for Experience-Centric Services," J. Service Research, vol. 13, no. 1, 2010, pp. 67-82.
    • (2010) J. Service Research , vol.13 , Issue.1 , pp. 67-82
    • Zomerdijk, L.G.1    Voss, C.A.2
  • 5
    • 41549090513 scopus 로고    scopus 로고
    • Designing multi-interface service experiences: The service experience blueprint
    • L. Patr?cio, R.P. Fisk, and J.F. e Cunha, "Designing Multi-Interface Service Experiences: The Service Experience Blueprint," J. Service Research, vol. 10, no. 4, 2008, pp. 318-334.
    • (2008) J. Service Research , vol.10 , Issue.4 , pp. 318-334
    • Patrcio, L.1    Fisk, R.P.2    Cunha, J.F.3
  • 6
    • 84855896670 scopus 로고    scopus 로고
    • Technology mediation in service delivery: A new typology and an agenda for managers and academics
    • J.H. Schumann, N.V. W?nderlich, and F. Wangenheim, "Technology Mediation in Service Delivery: A New Typology and an Agenda for Managers and Academics," Technovation, vol. 32, no. 2, 2012, pp. 133-143.
    • (2012) Technovation , vol.32 , Issue.2 , pp. 133-143
    • Schumann, J.H.1    Wnderlich, N.V.2    Wangenheim, F.3
  • 7
    • 84877730780 scopus 로고    scopus 로고
    • Data, information, and analytics as services
    • D. Delen, and H. Demirkan, "Data, Information, and Analytics as Services," Decision Support Systems, vol. 55, no. 1, 2013, pp. 359-363.
    • (2013) Decision Support Systems , vol.55 , Issue.1 , pp. 359-363
    • Delen, D.1    Demirkan, H.2
  • 8
    • 0001836610 scopus 로고
    • Classifying services to gain strategic marketing insights
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    • Lovelock, C.H.1
  • 9
    • 84865483581 scopus 로고    scopus 로고
    • PSS board: A structured tool for product-service system process visualization
    • C.H. Lim et al., "PSS Board: A Structured Tool for Product-Service System Process Visualization," J. Cleaner Production, vol. 37, 2012, pp. 42-53.
    • J. Cleaner Production , vol.37 , Issue.2012 , pp. 42-53
    • Lim, C.H.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.