Effective healthcare worker-patient communication in Hong Kong accident and emergency departments

Hong Kong Journal of Emergency Medicine

Volumn 22, Issue 2, 2015, Pages 69-83

  Slade, Diana ^a,b   Chandler, Eloise ^a   Pun, Jack ^a   Lam, Marvin ^a   Matthiessen, Christian M I M ^a   Williams, Geoff ^a   Espindola, Elaine ^a   Veloso, Francisco O D ^a   Tsui, Kwok Leung ^c   Tang, S Yiu Hang ^c   Tang, Kam Shing ^d  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

^b UNIVERSITY OF TECHNOLOGY SYDNEY   (Australia)

^c TUEN MUN HOSPITAL   (Hong Kong)

^d Quality and Safety Division New Territories West Cluster   (Hong Kong)

Author keywords

Asia; Communication barriers; Emergency medical service; Patient satisfaction; Qualitative research

Indexed keywords

ANAMNESIS; ANXIETY; ARTICLE; CLINICAL EFFECTIVENESS; DIZZINESS; DOCTOR PATIENT RELATION; EMERGENCY WARD; FEAR; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH CARE SURVEY; HONG KONG; HUMAN; INTERPERSONAL COMMUNICATION; MALE; NURSE; PATIENT EDUCATION; PATIENT PARTICIPATION; PATIENT SATISFACTION; PHYSICAL EXAMINATION; PHYSICIAN; SKIN BRUISING; SPEECH AND LANGUAGE;

EID: 84924939882     PISSN: 10249079     EISSN: 23095407     Source Type: Journal    
DOI: 10.1177/102490791502200201     Document Type: Article

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