Can communication skills workshops for emergency department doctors improve patient satisfaction?

Journal of Accident and Emergency Medicine

Volumn 17, Issue 4, 2000, Pages 251-253

  Lau, Fei Lung ^a  

^a UNITED CHRISTIAN HOSPITAL   (Hong Kong)

Author keywords

Communication skills; Complaint; Patient satisfaction

Indexed keywords

ARTICLE; EMERGENCY WARD; HEALTH SURVEY; HONG KONG; HUMAN; PATIENT SATISFACTION; PHYSICIAN ATTITUDE; SKILL; VERBAL COMMUNICATION; WORKSHOP;

EID: 0033922571     PISSN: 13510622     EISSN: None     Source Type: Journal    
DOI: 10.1136/emj.17.4.251     Document Type: Article

References (8)

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