Perceptions of Chinese and international tourists on China Hotel service quality;Chinese source

Journal of China Tourism Research

Volumn 6, Issue 1, 2010, Pages 73-82

  Lu, Zhen ^a   Feng, Zhu ^b  

^a RYERSON UNIVERSITY   (Canada)

^b SUN YAT SEN UNIVERSITY   (China)

Author keywords

China hotels; Comparative study; Level of satisfaction; Online customer review; Service quality

Indexed keywords

EID: 84922684880     PISSN: 19388160     EISSN: 19388179     Source Type: Journal    
DOI: 10.1080/19388160903586604     Document Type: Review

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