Modelling and simulating retail management practices: a first approach

International Journal of Simulation and Process Modelling

Volumn 5, Issue 3, 2009, Pages 215-232

  Siebers, Peer Olaf ^a   Aickelin, Uwe ^a   Celia, Helen ^b   Clegg, Chris W ^b  

^a UNIVERSITY OF NOTTINGHAM   (United Kingdom)

^b UNIVERSITY OF LEEDS   (United Kingdom)

Author keywords

ABMS; agent based modelling and simulation; management practices; retail; shopping behaviour

Indexed keywords

EID: 84920487293     PISSN: 17402123     EISSN: 17402131     Source Type: Journal    
DOI: 10.1504/IJSPM.2009.031096     Document Type: Article

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54. This largely related to the fact that normal expertise is constant (=0) in the condition where the probability of an employee learning from a customer interaction equals zero.
55. The distributions of normal staff expertise and normal staff utilisation have not been tested for promotion criteria levels 0, 0.2, 0.4, and 0.6 because these variables are constant (=0) under these conditions.