메뉴 건너뛰기




Volumn 134, Issue 4, 2014, Pages e966-e975

Parental awareness and use of online physician rating sites

Author keywords

Child; Clinical competence; Consumer health information; Health care; Internet; Online systems; Parents; Patient satisfaction; Physicians; Primary care physicians; Quality indicators; Surveys

Indexed keywords

ADULT; ARTICLE; AWARENESS; CHILD HEALTH INSURANCE; CROSS-SECTIONAL STUDY; DECISION MAKING; FEMALE; GENERAL PRACTITIONER; GROUPS BY AGE; HUMAN; MALE; MIDDLE AGED; ONLINE PHYSICIAN RATING SITE; PARENTAL AWARENESS; PERCEPTION; PRIORITY JOURNAL; SEX DIFFERENCE; SOFTWARE; TREND STUDY; UNITED STATES; ADOLESCENT; CONTROLLED STUDY; INFORMATION PROCESSING; INTERNET; PARENT; PROCEDURES; RANDOMIZED CONTROLLED TRIAL; STANDARDS; UTILIZATION; YOUNG ADULT;

EID: 84919480943     PISSN: 00314005     EISSN: 10984275     Source Type: Journal    
DOI: 10.1542/peds.2014-0681     Document Type: Article
Times cited : (58)

References (59)
  • 2
    • 50249119212 scopus 로고    scopus 로고
    • Do online reviews affect product sales? The role of reviewer characteristics and temporal effects
    • Hu N, Liu L, Zhang JJ. Do online reviews affect product sales? The role of reviewer characteristics and temporal effects. Inf Technol Manage. 2008;9(3):201-214
    • (2008) Inf Technol Manage , vol.9 , Issue.3 , pp. 201-214
    • Hu, N.1    Liu, L.2    Zhang, J.J.3
  • 3
    • 56649111315 scopus 로고    scopus 로고
    • Tried and tested: The impact of online hotel reviews on consumer consideration
    • Vermeulen IE, Seegers D. Tried and tested: the impact of online hotel reviews on consumer consideration. Tour Manage. 2009;30(1): 123-127
    • (2009) Tour Manage , vol.30 , Issue.1 , pp. 123-127
    • Vermeulen, I.E.1    Seegers, D.2
  • 4
    • 55549145746 scopus 로고    scopus 로고
    • The impact of online user reviews on hotel room sales
    • Ye Q, Law R, Gu B. The impact of online user reviews on hotel room sales. Int J Hospit Manag. 2009;28(1):180-182
    • (2009) Int J Hospit Manag , vol.28 , Issue.1 , pp. 180-182
    • Ye, Q.1    Law, R.2    Gu, B.3
  • 5
    • 77949527085 scopus 로고    scopus 로고
    • Impact of online consumer reviews on sales: The moderating role of product and consumer characteristics
    • Zhu F, Zhang X. Impact of online consumer reviews on sales: the moderating role of product and consumer characteristics. J Mark. 2010;74(2):133-148
    • (2010) J Mark , vol.74 , Issue.2 , pp. 133-148
    • Zhu, F.1    Zhang, X.2
  • 6
    • 79956052928 scopus 로고    scopus 로고
    • Health informationseeking in the digital age
    • Percheski C, Hargittai E. Health informationseeking in the digital age. J Am Coll Health. 2011;59(5):379-386
    • (2011) J Am Coll Health , vol.59 , Issue.5 , pp. 379-386
    • Percheski, C.1    Hargittai, E.2
  • 7
    • 79953078204 scopus 로고    scopus 로고
    • The characteristics and motivations of online health information seekers: Cross-sectional survey and qualitative interview study
    • Powell J, Inglis N, Ronnie J, Large S. The characteristics and motivations of online health information seekers: cross-sectional survey and qualitative interview study. J Med Internet Res. 2011;13(1):e20
    • (2011) J Med Internet Res , vol.13 , Issue.1 , pp. e20
    • Powell, J.1    Inglis, N.2    Ronnie, J.3    Large, S.4
  • 8
    • 84966390184 scopus 로고    scopus 로고
    • Accessed July 15, 2013
    • Fox S, Duggan M. Health Online 2013. Available at: www.pewinternet.org/?/media// Files/Reports/PIP-HealthOnline.pdf. Accessed July 15, 2013
    • (2013) Health Online
    • Fox, S.1    Duggan, M.2
  • 9
    • 84988595000 scopus 로고    scopus 로고
    • Accessed July 1
    • Price Transparency. Available at: http:// truvenhealth.com/NPR-Truven-Health-Poll/ PRICE-TRANSPARENCY-04-2012.pdf. Accessed July 1, 2013
    • (2013) Price Transparency
  • 10
    • 70349224047 scopus 로고    scopus 로고
    • How can we make more progress in measuring physicians' performance to improve the value of care?
    • Miller TP, Brennan TA, Milstein A. How can we make more progress in measuring physicians' performance to improve the value of care? Health Aff (Millwood). 2009; 28(5):1429-1437
    • (2009) Health Aff (Millwood) , vol.28 , Issue.5 , pp. 1429-1437
    • Miller, T.P.1    Brennan, T.A.2    Milstein, A.3
  • 12
    • 79953252298 scopus 로고    scopus 로고
    • Patients' opinions of health care providers for supporting choice and quality improvement
    • Trigg L. Patients' opinions of health care providers for supporting choice and quality improvement. J Health Serv Res Policy. 2011;16(2):102-107
    • (2011) J Health Serv Res Policy , vol.16 , Issue.2 , pp. 102-107
    • Trigg, L.1
  • 13
    • 74049108696 scopus 로고    scopus 로고
    • Googling ourselves-what physicians can learn from online rating sites
    • Jain S. Googling ourselves-what physicians can learn from online rating sites. N Engl J Med. 2010;362(1):6-7
    • (2010) N Engl J Med , vol.362 , Issue.1 , pp. 6-7
    • Jain, S.1
  • 14
    • 84859003647 scopus 로고    scopus 로고
    • Will doctor rating sites improve standards of care? Yes
    • Bacon N. Will doctor rating sites improve standards of care? Yes. BMJ. 2009;338: b1030
    • (2009) BMJ , vol.338 , pp. b1030
    • Bacon, N.1
  • 15
    • 52649117541 scopus 로고    scopus 로고
    • No stars for satisfaction ratings. Patient surveys should take a back seat to true measures of clinical skill
    • Cassel C. No stars for satisfaction ratings. Patient surveys should take a back seat to true measures of clinical skill. Mod Healthc. 2008;38(15):22
    • (2008) Mod Healthc , vol.38 , Issue.15 , pp. 22
    • Cassel, C.1
  • 16
    • 84890213387 scopus 로고    scopus 로고
    • How patients' review sites will change health care
    • Hotopf M. How patients' review sites will change health care. JHealthServResPolicy. 2013;18(4):251-254
    • (2013) JHealthServResPolicy , vol.18 , Issue.4 , pp. 251-254
    • Hotopf, M.1
  • 17
    • 84859003630 scopus 로고    scopus 로고
    • Will doctor rating sites improve the quality of care? No
    • McCartney M. Will doctor rating sites improve the quality of care? No. BMJ. 2009; 338:b1033
    • (2009) BMJ , vol.338 , pp. b1033
    • McCartney, M.1
  • 18
    • 84894130235 scopus 로고    scopus 로고
    • Public awareness, perception, and use of online physician rating sites
    • Hanauer DA, Zheng K, Singer DC, Gebremariam A, Davis MM. Public awareness, perception, and use of online physician rating sites. JAMA. 2014;311(7): 734-735
    • (2014) JAMA , vol.311 , Issue.7 , pp. 734-735
    • Hanauer, D.A.1    Zheng, K.2    Singer, D.C.3    Gebremariam, A.4    Davis, M.M.5
  • 19
    • 84859644352 scopus 로고    scopus 로고
    • The web is awash in reviews, but not for doctors. Here's why
    • March 10, b1
    • Lieber R. The web is awash in reviews, but not for doctors. Here's why. New York Times. March 10, 2012: B1
    • (2012) New York Times
    • Lieber, R.1
  • 20
    • 77956414629 scopus 로고    scopus 로고
    • Patients' evaluations of health care providers in the era of social networking: An analysis of physician-rating websites
    • Lagu T, Hannon NS, Rothberg MB, Lindenauer PK. Patients' evaluations of health care providers in the era of social networking: an analysis of physician-rating websites. J Gen Intern Med. 2010;25(9): 942-946
    • (2010) J Gen Intern Med , vol.25 , Issue.9 , pp. 942-946
    • Lagu, T.1    Hannon, N.S.2    Rothberg, M.B.3    Lindenauer, P.K.4
  • 21
    • 84921849598 scopus 로고    scopus 로고
    • (R)-Design-Summary-Description.pdf. Accessed July 2
    • Dennis JM. KnowledgePanel design summary. Available at: www.knowledgenetworks. com/knpanel/docs/KnowledgePanel(R)-Design-Summary-Description.pdf. Accessed July 2, 2013
    • (2013) Knowledge Panel Design Summary
    • Dennis, J.M.1
  • 22
    • 70149107142 scopus 로고    scopus 로고
    • Parents' views on 3 shot-related visits: Implications for use of adolescent vaccines like human papillomavirus vaccine
    • Dempsey AF, Singer D, Clark SJ, Davis MM. Parents' views on 3 shot-related visits: implications for use of adolescent vaccines like human papillomavirus vaccine. Acad Pediatr. 2009;9(5):348-352
    • (2009) Acad Pediatr , vol.9 , Issue.5 , pp. 348-352
    • Dempsey, A.F.1    Singer, D.2    Clark, S.J.3    Davis, M.M.4
  • 24
    • 79955491853 scopus 로고    scopus 로고
    • Sources and perceived credibility of vaccine-safety information for parents
    • Freed GL, Clark SJ, Butchart AT, Singer DC, Davis MM. Sources and perceived credibility of vaccine-safety information for parents. Pediatrics. 2011;127(suppl 1): S107-S112
    • (2011) Pediatrics , vol.127 , pp. S107-S112
    • Freed, G.L.1    Clark, S.J.2    Butchart, A.T.3    Singer, D.C.4    Davis, M.M.5
  • 26
    • 84858832680 scopus 로고    scopus 로고
    • Carpooling and booster seats: A national survey of parents
    • Macy ML, Clark SJ, Freed GL, et al. Carpooling and booster seats: a national survey of parents. Pediatrics. 2012;129(2): 290-298
    • (2012) Pediatrics , vol.129 , Issue.2 , pp. 290-298
    • Macy, M.L.1    Clark, S.J.2    Freed, G.L.3
  • 27
    • 77956399077 scopus 로고    scopus 로고
    • Kaiser Family Foundation Accessed October 19, 2013
    • Kaiser Family Foundation. 2008 Update on consumers' views of patient safety and quality information. Available at: http:// kaiserfamilyfoundation.files.wordpress. com/2013/01/7819.pdf. Accessed October 19, 2013
    • (2008) Update on Consumers' Views of Patient Safety and Quality Information
  • 28
    • 84988639092 scopus 로고    scopus 로고
    • Accessed November
    • Fox S. The social life of health information, 2011. Available at: www.pewinternet.org/ ?/media/Files/Reports/2011/PIP-Social- Life-of-Health-Info.pdf. Accessed November 20, 2103
    • (2011) The Social Life of Health Information , vol.20 , pp. 2103
    • Fox, S.1
  • 29
    • 84871060394 scopus 로고    scopus 로고
    • Who is more likely to use doctorrating websites, and why? A cross-sectional study in London
    • Galizzi MM, Miraldo M, Stavropoulou C, et al. Who is more likely to use doctorrating websites, and why? A cross-sectional study in London. BMJ Open. 2012;2(6):pii: e001493.
    • (2012) BMJ Open , vol.2 , Issue.6 , pp. e001493
    • Galizzi, M.M.1    Miraldo, M.2    Stavropoulou, C.3
  • 30
    • 84883339628 scopus 로고    scopus 로고
    • Physician choice making and characteristics associated with using physician-rating websites: Cross-sectional study
    • Emmert M, Meier F, Pisch F, Sander U. Physician choice making and characteristics associated with using physician-rating websites: cross-sectional study. J Med Internet Res. 2013;15(8):e187
    • (2013) J Med Internet Res , vol.15 , Issue.8 , pp. e187
    • Emmert, M.1    Meier, F.2    Pisch, F.3    Sander, U.4
  • 31
    • 84868605554 scopus 로고    scopus 로고
    • Professionalism: Logging on to tell your doctor off
    • Collier R. Professionalism: logging on to tell your doctor off. CMAJ. 2012;184(12):E629-E630
    • (2012) CMAJ , vol.184 , Issue.12 , pp. E629-E630
    • Collier, R.1
  • 32
    • 77958145328 scopus 로고    scopus 로고
    • Putting the public back in public reporting of health care quality
    • Lagu T, Lindenauer PK. Putting the public back in public reporting of health care quality. JAMA. 2010;304(15):1711-1712
    • (2010) JAMA , vol.304 , Issue.15 , pp. 1711-1712
    • Lagu, T.1    Lindenauer, P.K.2
  • 33
    • 77950518329 scopus 로고    scopus 로고
    • Perspectives and preferences among the general public regarding physician selection and board certification
    • 845.e1
    • Freed GL, Dunham KM, Clark SJ, Davis MM. Perspectives and preferences among the general public regarding physician selection and board certification. J Pediatr. 2010;156(5):841-845, 845.e1
    • (2010) J Pediatr , vol.156 , Issue.5 , pp. 841-845
    • Freed, G.L.1    Dunham, K.M.2    Clark, S.J.3    Davis, M.M.4
  • 34
    • 79955854151 scopus 로고    scopus 로고
    • Online reviews of physicians: What are your patients posting about you?
    • Pasternak A, Scherger JE. Online reviews of physicians: what are your patients posting about you? Fam Pract Manag. 2009;16(3): 9-11
    • (2009) Fam Pract Manag , vol.16 , Issue.3 , pp. 9-11
    • Pasternak, A.1    Scherger, J.E.2
  • 35
    • 43549093543 scopus 로고    scopus 로고
    • Grading doctors online
    • Andrews M. Grading doctors online. US News World Rep. 2008;144(7):54
    • (2008) US News World Rep , vol.144 , Issue.7 , pp. 54
    • Andrews, M.1
  • 38
    • 84860583437 scopus 로고    scopus 로고
    • A changing landscape of physician quality reporting: Analysis of patients' online ratings of their physicians over a 5-year period
    • Gao GG, McCullough JS, Agarwal R, Jha AK. A changing landscape of physician quality reporting: analysis of patients' online ratings of their physicians over a 5-year period. J Med Internet Res. 2012;14(1): e38
    • (2012) J Med Internet Res , vol.14 , Issue.1 , pp. e38
    • Gao, G.G.1    McCullough, J.S.2    Agarwal, R.3    Jha, A.K.4
  • 39
    • 84872455250 scopus 로고    scopus 로고
    • Patients' ratings of family physician practices on the internet: Usage and associations with conventional measures of quality in the English National Health Service
    • Greaves F, Pape UJ, Lee H, et al. Patients' ratings of family physician practices on the internet: usage and associations with conventional measures of quality in the English National Health Service. J Med Internet Res. 2012;14(5):e146
    • (2012) J Med Internet Res , vol.14 , Issue.5 , pp. e146
    • Greaves, F.1    Pape, U.J.2    Lee, H.3
  • 40
    • 68849120134 scopus 로고    scopus 로고
    • Positive patient reviews are possible
    • Hicks A. Positive patient reviews are possible. Fam Pract Manag. 2009;16(4):10
    • (2009) Fam Pract Manag , vol.16 , Issue.4 , pp. 10
    • Hicks, A.1
  • 41
    • 54049124127 scopus 로고    scopus 로고
    • How patients rate doctors
    • Hopkins Tanne J. How patients rate doctors. BMJ. 2008;337:a1408
    • (2008) BMJ , vol.337 , pp. a1408
    • Hopkins Tanne, J.1
  • 42
    • 81855217450 scopus 로고    scopus 로고
    • Analysis of 4999 online physician ratings indicates that most patients give physicians a favorable rating
    • Kadry B, Chu LF, Kadry B, Gammas D, Macario A. Analysis of 4999 online physician ratings indicates that most patients give physicians a favorable rating. J Med Internet Res. 2011;13(4):e95
    • (2011) J Med Internet Res , vol.13 , Issue.4 , pp. e95
    • Kadry, B.1    Chu, L.F.2    Kadry, B.3    Gammas, D.4    Macario, A.5
  • 43
    • 84862698825 scopus 로고    scopus 로고
    • What patients say about their doctors online: A qualitative content analysis
    • López A, Detz A, Ratanawongsa N, Sarkar U. What patients say about their doctors online: a qualitative content analysis. J Gen Intern Med. 2012;27(6): 685-692
    • (2012) J Gen Intern Med , vol.27 , Issue.6 , pp. 685-692
    • López, A.1    Detz, A.2    Ratanawongsa, N.3    Sarkar, U.4
  • 44
    • 33947729811 scopus 로고    scopus 로고
    • RateMDs. com nets ire of Canadian physicians
    • Mackay B. RateMDs.com nets ire of Canadian physicians. CMAJ. 2007;176(6):754
    • (2007) CMAJ , vol.176 , Issue.6 , pp. 754
    • Mackay, B.1
  • 45
    • 84883423535 scopus 로고    scopus 로고
    • Long-term doctorpatient relationships: Patient perspective from online reviews
    • Detz A, López A, Sarkar U. Long-term doctorpatient relationships: patient perspective from online reviews. J Med Internet Res. 2013;15(7):e131
    • (2013) J Med Internet Res , vol.15 , Issue.7 , pp. e131
    • Detz, A.1    López, A.2    Sarkar, U.3
  • 46
    • 40649126962 scopus 로고    scopus 로고
    • Rating your doctor
    • Gupta S. Rating your doctor. Time. 2008;171 (2):62
    • (2008) Time , vol.171 , Issue.2 , pp. 62
    • Gupta, S.1
  • 47
    • 38449104976 scopus 로고    scopus 로고
    • My web rating: Oh no!
    • Meyer C. My web rating: oh no! Med Econ. 2007;84(19):51, 55
    • (2007) Med Econ , vol.84 , Issue.19 , pp. 51-55
    • Meyer, C.1
  • 48
    • 69049116500 scopus 로고    scopus 로고
    • Legal remedies for online defamation of physicians
    • Segal J, Sacopulos MJ, Rivera DJ. Legal remedies for online defamation of physicians. J Leg Med. 2009;30(3):349-388
    • (2009) J Leg Med , vol.30 , Issue.3 , pp. 349-388
    • Segal, J.1    Sacopulos, M.J.2    Rivera, D.J.3
  • 49
    • 34548182111 scopus 로고    scopus 로고
    • German doctors fear that performance rating websites may be libellous
    • Tuffs A. German doctors fear that performance rating websites may be libellous. BMJ. 2007;335(7614):276
    • (2007) BMJ , vol.335 , Issue.7614 , pp. 276
    • Tuffs, A.1
  • 50
    • 65249098879 scopus 로고    scopus 로고
    • Patients say the darnedest things. You can't stop online ratings, but you can stop fretting about them
    • Aungst H. Patients say the darnedest things. You can't stop online ratings, but you can stop fretting about them. Med Econ. 2008;85(23):27-29
    • (2008) Med Econ , vol.85 , Issue.23 , pp. 27-29
    • Aungst, H.1
  • 51
    • 33847300123 scopus 로고    scopus 로고
    • Trashed on the Web: Now what?
    • 36-37
    • Rice B. Trashed on the Web: now what? Med Econ. 2007;84(1):32-34, 36-37
    • (2007) Med Econ , vol.84 , Issue.1 , pp. 32-34
    • Rice, B.1
  • 52
    • 84988567574 scopus 로고    scopus 로고
    • Doctors' legal remedies can defeat online attacks
    • December 12
    • Galegos A. Doctors' legal remedies can defeat online attacks. American Medical News. December 12, 2011
    • (2011) American Medical News
    • Galegos, A.1
  • 53
    • 69849088693 scopus 로고    scopus 로고
    • The role of the Internet in doctor performance rating
    • Segal J. The role of the Internet in doctor performance rating. Pain Physician. 2009; 12(3):659-664
    • (2009) Pain Physician , vol.12 , Issue.3 , pp. 659-664
    • Segal, J.1
  • 54
    • 66349114058 scopus 로고    scopus 로고
    • Anti-defamation group seeks to tame the rambunctious world of online doctor reviews
    • Woodward C. "Anti-defamation" group seeks to tame the rambunctious world of online doctor reviews. CMAJ. 2009;180(10): 1010
    • (2009) CMAJ , vol.180 , Issue.10 , pp. 1010
    • Woodward, C.1
  • 56
    • 72049123154 scopus 로고    scopus 로고
    • Are consumer surveys valuable as a service improvement tool in health services? A critical appraisal
    • Patwardhan A, Patwardhan P. Are consumer surveys valuable as a service improvement tool in health services? A critical appraisal. Int J Health Care Qual Assur. 2009;22(7): 670-685
    • (2009) Int J Health Care Qual Assur , vol.22 , Issue.7 , pp. 670-685
    • Patwardhan, A.1    Patwardhan, P.2
  • 57
    • 18744363322 scopus 로고    scopus 로고
    • A demonstration of the impact of response bias on the results of patient satisfaction surveys
    • Mazor KM, Clauser BE, Field T, Yood RA, Gurwitz JH. A demonstration of the impact of response bias on the results of patient satisfaction surveys. Health Serv Res. 2002; 37(5):1403-1417
    • (2002) Health Serv Res , vol.37 , Issue.5 , pp. 1403-1417
    • Mazor, K.M.1    Clauser, B.E.2    Field, T.3    Yood, R.A.4    Gurwitz, J.H.5
  • 58
    • 78650179151 scopus 로고    scopus 로고
    • The availability and nature of physician information on the internet
    • Mostaghimi A, Crotty BH, Landon BE. The availability and nature of physician information on the internet. J Gen Intern Med. 2010;25(11):1152-1156
    • (2010) J Gen Intern Med , vol.25 , Issue.11 , pp. 1152-1156
    • Mostaghimi, A.1    Crotty, B.H.2    Landon, B.E.3
  • 59
    • 77950269102 scopus 로고    scopus 로고
    • Consuming professions: Userreview websites and health services
    • Hardey M. Consuming professions: userreview websites and health services. J Consum Cult. 2010;10(1):129-149
    • (2010) J Consum Cult , vol.10 , Issue.1 , pp. 129-149
    • Hardey, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.