Can we learn civility? reflections on the challenge of changing culture

Academic Medicine

Volumn 89, Issue 12, 2014, Pages 1586-1588

  Krugman, Richard D ^a   Douglas Jones, M ^a   Lowenstein, Steven R ^a  

^a Children's Hospital Colorado   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

BEHAVIOR; HUMAN; INTERPERSONAL COMMUNICATION; LEADERSHIP; MEDICAL EDUCATION; MEDICAL SCHOOL; ORGANIZATION AND MANAGEMENT; UNIVERSITY HOSPITAL;

ACADEMIC MEDICAL CENTERS; COMMUNICATION; EDUCATION, MEDICAL; FACULTY, MEDICAL; HUMANS; LEADERSHIP; POWER (PSYCHOLOGY);

EID: 84918771398     PISSN: 10402446     EISSN: 1938808X     Source Type: Journal    
DOI: 10.1097/ACM.0000000000000429     Document Type: Review

References (8)

1. Dankoski ME, Bickel J, Gusic ME. Discussing the undiscussable with the powerful: Why and how faculty must learn to counteract organizational silence. Acad Med. 2014;89:1610-1613.
2. Silver HK, Glicken AD. Medical student abuse. Incidence, severity, and significance. JAMA. 1990;263:527-532.
3. Medical School Graduation Questionnaire. 2013 All Schools Summary Report. Washington, DC: Association of American Medical Colleges; July 2013 (revised August 2013). https://www.aamc.org/download/350998/data/2013gqallschoolssum maryreport.pdf. Accessed May 8, 2014.
4. Reason J. Human error: Models and management. BMJ. 2000;320:770-786.
5. Hickson GB, Pichert JW, Webb LE, Gabbe SG. A complementary approach to promoting professionalism: Identifying, measuring, and addressing unprofessional behaviors. Acad Med. 2007;82:1040-1048.
6. Leape LL, Shore MF, Dienstag JL, et al. A culture of respect, part 2: Creating a culture of respect. Acad Med. 2012;87: 853-858.
7. Fried JM, Vermillion M, Parker NH, Uijtdehaage S. Eradicating medical student mistreatment: A longitudinal study of one institution's efforts. Acad Med. 2012;87: 1191-1198.
8. Suchman AL, Williamson PR, Litzelman DK, Frankel RM, Mossbarger DL, Inui TS. Toward an informal curriculum that teaches professionalism: Transforming the social environment of a medical school. J Gen Intern Med. 2004;19:501-504.