-
1
-
-
0037232417
-
Innovation is not enough: Climates for initiative and psychological safety, process innovations, and firm performance
-
Baer, M. and Frese, M. (2003), “Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance”, Journal of Organizational Behavior, Vol. 24 No. 1, pp. 48-68.
-
(2003)
Journal of Organizational Behavior
, vol.24
, Issue.1
, pp. 48-68
-
-
Baer, M.1
Frese, M.2
-
2
-
-
33646528678
-
On the receiving end: Sensemaking, emotion, and assessments of an organizational change initiated by others
-
Bartunek, J.M., Rousseau, D.M., Rudolph, J.W. and DePalma, J.A. (2006), “On the receiving end: sensemaking, emotion, and assessments of an organizational change initiated by others”, The Journal of Applied Behavioral Science, Vol. 42 No. 2, pp. 182-206.
-
(2006)
The Journal of Applied Behavioral Science
, vol.42
, Issue.2
, pp. 182-206
-
-
Bartunek, J.M.1
Rousseau, D.M.2
Rudolph, J.W.3
Depalma, J.A.4
-
3
-
-
33847783386
-
Effects of dialogue groups on physicians’ work environment
-
Bergman, D., Arnetz, B., Wahlström, R. and Sandahl, C. (2007), “Effects of dialogue groups on physicians’ work environment”, Journal of Health Organization and Management, Vol. 21 No. 1, pp. 27-38.
-
(2007)
Journal of Health Organization and Management
, vol.21
, Issue.1
, pp. 27-38
-
-
Bergman, D.1
Arnetz, B.2
Wahlström, R.3
Sandahl, C.4
-
4
-
-
38249036692
-
The reluctance to transmit bad news: Private discomfort or public display?
-
Bond, C.F. and Anderson, E.L. (1987), “The reluctance to transmit bad news: private discomfort or public display?”, Journal of Experimental Social Psychology, Vol. 23 No. 2, pp. 176-187.
-
(1987)
Journal of Experimental Social Psychology
, vol.23
, Issue.2
, pp. 176-187
-
-
Bond, C.F.1
Anderson, E.L.2
-
5
-
-
79955617737
-
The $17.1 billion problem: The annual cost of measurable medical errors
-
Bos, J.V.D., Rustagi, K., Gray, T., Halford, M., Ziemkiewicz, E. and Shreve, J. (2011), “The $17.1 billion problem: the annual cost of measurable medical errors”, Health Affairs, Vol. 30 No. 4, pp. 596-603.
-
(2011)
Health Affairs
, vol.30
, Issue.4
, pp. 596-603
-
-
Bos, J.V.D.1
Rustagi, K.2
Gray, T.3
Halford, M.4
Ziemkiewicz, E.5
Shreve, J.6
-
6
-
-
84870514924
-
Reaping the benefits of task conflict in teams: The critical role of team psychological safety climate
-
Bradley, B.H., Postlethwaite, B.E., Klotz, A.C., Hamdani, M.R. and Brown, K.G. (2012), “Reaping the benefits of task conflict in teams: the critical role of team psychological safety climate”, Journal of Applied Psychology, Vol. 97 No. 1, pp. 151-158.
-
(2012)
Journal of Applied Psychology
, vol.97
, Issue.1
, pp. 151-158
-
-
Bradley, B.H.1
Postlethwaite, B.E.2
Klotz, A.C.3
Hamdani, M.R.4
Brown, K.G.5
-
7
-
-
2442444868
-
Toward a typology of confidentiality breaches in health care communication: An ethic of care analysis of provider practices and patient perceptions
-
Brann, M. and Mattson, M. (2004), “Toward a typology of confidentiality breaches in health care communication: an ethic of care analysis of provider practices and patient perceptions”, Health Communication, Vol. 16 No. 2, pp. 229-251.
-
(2004)
Health Communication
, vol.16
, Issue.2
, pp. 229-251
-
-
Brann, M.1
Mattson, M.2
-
8
-
-
0033991163
-
Effects of video interaction analysis training on nurse-patient communication in the care of the elderly
-
Caris-Verhallen, W.M., Kerkstra, A., Bensing, J.M and Grypdonck, M.H. (2000), “Effects of video interaction analysis training on nurse-patient communication in the care of the elderly”, Patient Education and Counseling, Vol. 39 No. 1, pp. 91-103.
-
(2000)
Patient Education and Counseling
, vol.39
, Issue.1
, pp. 91-103
-
-
Caris-Verhallen, W.M.1
Kerkstra, A.2
Bensing, J.M.3
Grypdonck, M.H.4
-
9
-
-
34247595328
-
Social capital, psychological safety, and learning behaviors from failure in organizations
-
Carmeli, A. (2007), “Social capital, psychological safety, and learning behaviors from failure in organizations”, Long Range Planning: International Journal of Strategic Management, Vol. 40 No. 1, pp. 30-44.
-
(2007)
Long Range Planning: International Journal of Strategic Management
, vol.40
, Issue.1
, pp. 30-44
-
-
Carmeli, A.1
-
10
-
-
60349094978
-
Learning behaviours in the workplace: the role of high quality relationships and psychological safety
-
Carmeli, A., Brueller, D. and Dutton, D.E. (2009), “Learning behaviours in the workplace: the role of high quality relationships and psychological safety”, Systems Research and Behavioral Science, Vol. 26 No. 1, pp. 81-98.
-
(2009)
Systems Research and Behavioral Science
, vol.26
, Issue.1
, pp. 81-98
-
-
Carmeli, A.1
Brueller, D.2
Dutton, D.E.3
-
11
-
-
58449115108
-
The economic value of professional nursing
-
Dall, T.M., Chen, J.C., Siefert, R.F., Maddox, P.J. and Hogan, P.F. (2009), “The economic value of professional nursing”, Medical Care, Vol. 47 No. 1, pp. 97-104.
-
(2009)
Medical Care
, vol.47
, Issue.1
, pp. 97-104
-
-
Dall, T.M.1
Chen, J.C.2
Siefert, R.F.3
Maddox, P.J.4
Hogan, P.F.5
-
12
-
-
79959934697
-
Implicit voice theories: Taken-for-granted rules of self-censorship at work
-
Detert, J.R. and Edmondson, A.C. (2011), “Implicit voice theories: taken-for-granted rules of self-censorship at work”, Academy of Management Journal, Vol. 54 No. 3, pp. 461-488.
-
(2011)
Academy of Management Journal
, vol.54
, Issue.3
, pp. 461-488
-
-
Detert, J.R.1
Edmondson, A.C.2
-
13
-
-
81255172860
-
Nursing staffing, nursing workload, the work environment and patient outcomes
-
Duffield, C., Diers, D., O’Brien-Pallas, L., Aisbett, C., Roche, M., King, M. and Aisbett, K. (2011), “Nursing staffing, nursing workload, the work environment and patient outcomes”, Applied Nursing Research, Vol. 24 No. 4, pp. 244-255.
-
(2011)
Applied Nursing Research
, vol.24
, Issue.4
, pp. 244-255
-
-
Duffield, C.1
Diers, D.2
O’brien-Pallas, L.3
Aisbett, C.4
Roche, M.5
King, M.6
Aisbett, K.7
-
14
-
-
0348236488
-
Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error
-
Edmondson, A. (1996), “Learning from mistakes is easier said than done: group and organizational influences on the detection and correction of human error”, Journal of Applied Behavioral Science, Vol. 32 No. 1, pp. 2-28.
-
(1996)
Journal of Applied Behavioral Science
, vol.32
, Issue.1
, pp. 2-28
-
-
Edmondson, A.1
-
15
-
-
10344235973
-
Learning from failures in healthcare: Frequent opportunities, pervasive barriers
-
Edmondson, A. (2004), “Learning from failures in healthcare: frequent opportunities, pervasive barriers”, Quality and Safety in Health Care, Vol. 13 No. 3, pp. 23-29.
-
(2004)
Quality and Safety in Health Care
, vol.13
, Issue.3
, pp. 23-29
-
-
Edmondson, A.1
-
16
-
-
84903359074
-
Psychological safety, trust and learning: A group-level lens
-
in Kramer, R.M. and Cook, K.S. (Eds), Russell Sage Foundation, New York, NY
-
Edmondson, A. (2004), “Psychological safety, trust and learning: a group-level lens”, in Kramer, R.M. and Cook, K.S. (Eds), Trust and Distrust in Organizations: Dilemmas and Approaches, Russell Sage Foundation, New York, NY, pp. 239-372.
-
(2004)
Trust and Distrust in Organizations: Dilemmas and Approaches
, pp. 239-372
-
-
Edmondson, A.1
-
17
-
-
0033243278
-
Psychological safety and learning behavior in work teams
-
Edmondson, A.C. (1999), “Psychological safety and learning behavior in work teams”, Administrative Science Quarterly, Vol. 44 No. 2, pp. 350-383.
-
(1999)
Administrative Science Quarterly
, vol.44
, Issue.2
, pp. 350-383
-
-
Edmondson, A.C.1
-
18
-
-
0042362247
-
Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams
-
Edmondson, A.C. (2003), “Speaking up in the operating room: how team leaders promote learning in interdisciplinary action teams”, Journal of Management Studies, Vol. 4 No. 6, pp. 1419-1452.
-
(2003)
Journal of Management Studies
, vol.4
, Issue.6
, pp. 1419-1452
-
-
Edmondson, A.C.1
-
20
-
-
84884335989
-
Assessing the impact of organizational communication on job satisfaction and job performance
-
Giri, V.N. and Kumar, B.P. (2010), “Assessing the impact of organizational communication on job satisfaction and job performance”, Psychological Studies, Vol. 55 No. 2, pp. 137-143.
-
(2010)
Psychological Studies
, vol.55
, Issue.2
, pp. 137-143
-
-
Giri, V.N.1
Kumar, B.P.2
-
21
-
-
0003424343
-
-
Aldine, Chicago, IL
-
Glaser, B. and Strauss, A.L. (1967), The Discovery of Grounded Theory: Strategies for Qualitative Research, Aldine, Chicago, IL.
-
(1967)
The Discovery of Grounded Theory: Strategies for Qualitative Research
-
-
Glaser, B.1
Strauss, A.L.2
-
22
-
-
0002965559
-
Competing paradigms in qualitative research
-
in Denzin, N.K. and Lincoln, Y.S, Sage, Thousand Oaks, CA
-
Guba, E.G. and Lincoln, Y.S. (1994), “Competing paradigms in qualitative research”, in Denzin, N.K. and Lincoln, Y.S. (Eds), Handbook of Qualitative Research, Sage, Thousand Oaks, CA, pp. 105-117.
-
(1994)
Handbook of Qualitative Research
, pp. 105-117
-
-
Guba, E.G.1
Lincoln, Y.S.2
-
23
-
-
79951839471
-
Nurse staffing levels and teamwork: A cross-sectional study of patient care units in acute care hospitals
-
Kalisch, B.J. and Lee, H. (2011), “Nurse staffing levels and teamwork: a cross-sectional study of patient care units in acute care hospitals”, Journal of Nursing Scholarship, Vol. 43 No. 1, pp. 302-308.
-
(2011)
Journal of Nursing Scholarship
, vol.43
, Issue.1
, pp. 302-308
-
-
Kalisch, B.J.1
Lee, H.2
-
24
-
-
0242425124
-
On how things are said: Voice tone, voice intensity, verbal content, and perceptions of politeness
-
Laplante, D. and Ambady, N. (2003), “On how things are said: voice tone, voice intensity, verbal content, and perceptions of politeness”, Journal of Language and Social Psychology, Vol. 22 No. 4, pp. 434-441.
-
(2003)
Journal of Language and Social Psychology
, vol.22
, Issue.4
, pp. 434-441
-
-
Laplante, D.1
Ambady, N.2
-
25
-
-
84863514316
-
A culture of respect, part 1: The nature and causes of disrespectful behaviour by physicians
-
Leape, L.L., Shore, M.F., Dienstag, J.L., Mayer, R.J., Edgman-Levitan, S., Meyer, G.S. and Healy, G.B. (2012a), “A culture of respect, part 1: the nature and causes of disrespectful behaviour by physicians”, Academic Medicine, Vol. 87 No. 7, pp. 845-852.
-
(2012)
Academic Medicine
, vol.87
, Issue.7
, pp. 845-852
-
-
Leape, L.L.1
Shore, M.F.2
Dienstag, J.L.3
Mayer, R.J.4
Edgman-Levitan, S.5
Meyer, G.S.6
Healy, G.B.7
-
26
-
-
84863511211
-
A culture of respect, part 2: Creating a culture of respect
-
Leape, L.L., Shore, M.F., Dienstag, J.L., Mayer, R.J., Edgman-Levitan, S., Meyer, G.S. and Healy, G.B. (2012b), “A culture of respect, part 2: creating a culture of respect”, Academic Medicine, Vol. 87 No. 7, pp. 853-858.
-
(2012)
Academic Medicine
, vol.87
, Issue.7
, pp. 853-858
-
-
Leape, L.L.1
Shore, M.F.2
Dienstag, J.L.3
Mayer, R.J.4
Edgman-Levitan, S.5
Meyer, G.S.6
Healy, G.B.7
-
27
-
-
82855170807
-
The impact of civility interventions on employee social behavior, distress, and attitudes
-
Leiter, M.P., Laschinger, H.K.S., Day, A. and Gilin-Oore, D. (2011), “The impact of civility interventions on employee social behavior, distress, and attitudes”, Journal of Applied Psychology, Vol. 96 No. 6, pp. 258-1274.
-
(2011)
Journal of Applied Psychology
, vol.96
, Issue.6
, pp. 258-1274
-
-
Leiter, M.P.1
Laschinger, H.K.S.2
Day, A.3
Gilin-Oore, D.4
-
28
-
-
0035425210
-
Predicting and preventing physician burnout: Results from the United States and the Netherlands
-
Linzer, M., Visser, M.R., Oort, F.J., Smets, E.M., McMurray, J.E. and De Haes, H.C. (2001), “Predicting and preventing physician burnout: results from the United States and the Netherlands”, The American Journal of Medicine, Vol. 111 No. 2, pp. 170-175.
-
(2001)
The American Journal of Medicine
, vol.111
, Issue.2
, pp. 170-175
-
-
Linzer, M.1
Visser, M.R.2
Oort, F.J.3
Smets, E.M.4
McMurray, J.E.5
De Haes, H.C.6
-
29
-
-
0042362222
-
Shades of silence: emerging themes and future directions for research on silence in organizations
-
Milliken, F.J. and Morrison, E.W. (2003), “Shades of silence: emerging themes and future directions for research on silence in organizations”, Journal of Management Studies, Vol. 40 No. 6, pp. 1563-1568.
-
(2003)
Journal of Management Studies
, vol.40
, Issue.6
, pp. 1563-1568
-
-
Milliken, F.J.1
Morrison, E.W.2
-
30
-
-
0042362237
-
An exploratory study of employee silence: issues that employees don’t communicate upward and why
-
Milliken, F.J., Morrison, E.W. and Hewlin, P.F. (2003), “An exploratory study of employee silence: issues that employees don’t communicate upward and why”, Journal of Management Studies, Vol. 40 No. 6, pp. 1453-1476.
-
(2003)
Journal of Management Studies
, vol.40
, Issue.6
, pp. 1453-1476
-
-
Milliken, F.J.1
Morrison, E.W.2
Hewlin, P.F.3
-
31
-
-
43649093344
-
Doctors’ traits perceived by Japanese nurses as communication barriers: A questionnaire survey
-
Morinaga, K., Ohtsubo, Y., Yamauchi, K. and Shimada, Y. (2008), “Doctors’ traits perceived by Japanese nurses as communication barriers: a questionnaire survey”, International Journal of Nursing Studies, Vol. 45 No. 5, pp. 740-749.
-
(2008)
International Journal of Nursing Studies
, vol.45
, Issue.5
, pp. 740-749
-
-
Morinaga, K.1
Ohtsubo, Y.2
Yamauchi, K.3
Shimada, Y.4
-
32
-
-
33750182429
-
Making it safe: The effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams
-
Nembhard, I.M. and Edmondson, A.C. (2006), “Making it safe: the effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams”, Journal of Organizational Behavior, Vol. 27 No. 7, pp. 941-966.
-
(2006)
Journal of Organizational Behavior
, vol.27
, Issue.7
, pp. 941-966
-
-
Nembhard, I.M.1
Edmondson, A.C.2
-
33
-
-
79959208701
-
-
Oxford University Press, New York, NY
-
Nembhard, I.M. and Edmondson, A.C. (2012), Psychological Safety, Oxford University Press, New York, NY.
-
(2012)
Psychological Safety
-
-
Nembhard, I.M.1
Edmondson, A.C.2
-
34
-
-
70349187350
-
Civility, respect, and engagement in the workforce (CREW)
-
Osatuke, K., Moore, S.C., Ward, C., Dyrenforth, S.R. and Belton, L. (2009), “Civility, respect, and engagement in the workforce (CREW)”, Journal of Applied Behavioral Science, Vol. 45 No. 3, pp. 384-410.
-
(2009)
Journal of Applied Behavioral Science
, vol.45
, Issue.3
, pp. 384-410
-
-
Osatuke, K.1
Moore, S.C.2
Ward, C.3
Dyrenforth, S.R.4
Belton, L.5
-
35
-
-
77951682296
-
Reconceptualising social skills in organizations: Exploring the relationship between communication competence, job performance, and supervisory roles
-
Payne, H.J. (2004), “Reconceptualising social skills in organizations: exploring the relationship between communication competence, job performance, and supervisory roles”, Journal of Leadership & Organizational Studies, Vol. 11 No. 2, pp. 63-77.
-
(2004)
Journal of Leadership & Organizational Studies
, vol.11
, Issue.2
, pp. 63-77
-
-
Payne, H.J.1
-
36
-
-
84986347597
-
Communication, satisfaction, and job performance
-
Pincus, D.J. (1986), “Communication, satisfaction, and job performance”, Human Communication Research, Vol. 12 No. 3, pp. 395-419.
-
(1986)
Human Communication Research
, vol.12
, Issue.3
, pp. 395-419
-
-
Pincus, D.J.1
-
37
-
-
34247846230
-
Interdisciplinary communication in the intensive care unit
-
Reader, T.W., Flin, R., Mearns, K. and Cuthbertson, B.H. (2007), “Interdisciplinary communication in the intensive care unit”, British Journal of Anesthesia, Vol. 98 No. 3, pp. 347-352.
-
(2007)
British Journal of Anesthesia
, vol.98
, Issue.3
, pp. 347-352
-
-
Reader, T.W.1
Flin, R.2
Mearns, K.3
Cuthbertson, B.H.4
-
38
-
-
84873047325
-
Qualitative research as methodological hermeneutics
-
Rennie, D.L. (2012), “Qualitative research as methodological hermeneutics”, Psychological Methods, Vol. 17 No. 3, pp. 385-398.
-
(2012)
Psychological Methods
, vol.17
, Issue.3
, pp. 385-398
-
-
Rennie, D.L.1
-
39
-
-
79952011460
-
Perceptions of effective and ineffective nurse-physician communication in hospitals
-
Robinson, F.P., Gorman, G., Slimmer, L.W. and Yudkowsky, R. (2010), “Perceptions of effective and ineffective nurse-physician communication in hospitals”, Nursing Forum, Vol. 45 No. 3, pp. 206-216.
-
(2010)
Nursing Forum
, vol.45
, Issue.3
, pp. 206-216
-
-
Robinson, F.P.1
Gorman, G.2
Slimmer, L.W.3
Yudkowsky, R.4
-
40
-
-
0003944324
-
-
Auburn House/Greenwood Publishing Group, Westport, CT
-
Roter, D.L. and Hall, J.A. (1992), Doctors Talking with Patients/Patients Talking with Doctors: Improving Communication in Medical Visits, Auburn House/Greenwood Publishing Group, Westport, CT.
-
(1992)
Doctors Talking with Patients/Patients Talking with Doctors: Improving Communication in Medical Visits
-
-
Roter, D.L.1
Hall, J.A.2
-
41
-
-
78650127861
-
Between the general and the unique: Overcoming the nomothetic versus idiographic opposition
-
Salvatore, S. and Valsiner, J. (2010), “Between the general and the unique: overcoming the nomothetic versus idiographic opposition”, Theory & Psychology, Vol. 20 No. 6, pp. 817-833.
-
(2010)
Theory & Psychology
, vol.20
, Issue.6
, pp. 817-833
-
-
Salvatore, S.1
Valsiner, J.2
-
42
-
-
0034681797
-
Error, stress, and teamwork in medicine and aviation: Cross sectional surveys
-
Sexton, J.B., Thomas, E.J. and Helmreich, R.L. (2000), “Error, stress, and teamwork in medicine and aviation: cross sectional surveys”, British Medical Journal, Vol. 18 No. 6, pp. 745-749.
-
(2000)
British Medical Journal
, vol.18
, Issue.6
, pp. 745-749
-
-
Sexton, J.B.1
Thomas, E.J.2
Helmreich, R.L.3
-
43
-
-
0030306365
-
Culture: The missing concept in organizational studies
-
Schein, E.H. (1996), “Culture: the missing concept in organizational studies”, Administrative Science Quarterly, Vol. 41 No. 2, pp. 229-240.
-
(1996)
Administrative Science Quarterly
, vol.41
, Issue.2
, pp. 229-240
-
-
Schein, E.H.1
-
44
-
-
68349108015
-
The influence of psychological safety and confidence in knowledge on employee knowledge sharing
-
Siemsen, E., Roth, A.V., Balasubramanian, S. and Anand, G. (2009), “The influence of psychological safety and confidence in knowledge on employee knowledge sharing”, Manufacturing and Service Operations Management, Vol. 11 No. 3, pp. 429-447.
-
(2009)
Manufacturing and Service Operations Management
, vol.11
, Issue.3
, pp. 429-447
-
-
Siemsen, E.1
Roth, A.V.2
Balasubramanian, S.3
Anand, G.4
-
45
-
-
78651402061
-
Logical operations in theory-building case studies
-
Stiles, W.B. (2009), “Logical operations in theory-building case studies”, Pragmatic Case Studies in Psychotherapy, Vol. 5 No. 3, pp. 9-22.
-
(2009)
Pragmatic Case Studies in Psychotherapy
, vol.5
, Issue.3
, pp. 9-22
-
-
Stiles, W.B.1
-
47
-
-
1542318881
-
Communication failures: An insidious contributor to medical mishaps
-
Sutcliffe, K.M., Lewton, E. and Rosenthal, M.M. (2004), “Communication failures: an insidious contributor to medical mishaps”, Academic Medicine, Vol. 79 No. 2, pp. 186-194.
-
(2004)
Academic Medicine
, vol.79
, Issue.2
, pp. 186-194
-
-
Sutcliffe, K.M.1
Lewton, E.2
Rosenthal, M.M.3
-
48
-
-
14844300974
-
The effects of threat sensitivity and face giving on dyadic psychological safety and upward communication
-
Tynan, R. (2005), “The effects of threat sensitivity and face giving on dyadic psychological safety and upward communication”, Journal of Applied Social Psychology, Vol. 35 No. 2, pp. 223-247.
-
(2005)
Journal of Applied Social Psychology
, vol.35
, Issue.2
, pp. 223-247
-
-
Tynan, R.1
-
49
-
-
3042671693
-
The impact of management programs on physicians’ work environment and health: A prospective, controlled study comparing different interventions
-
Von Vultee, P.J. and Arnetz, B. (2004), “The impact of management programs on physicians’ work environment and health: a prospective, controlled study comparing different interventions”, Journal of Health Organization and Management, Vol. 18 No. 1, pp. 25-37.
-
(2004)
Journal of Health Organization and Management
, vol.18
, Issue.1
, pp. 25-37
-
-
Von Vultee, P.J.1
Arnetz, B.2
-
50
-
-
69949158590
-
Leader personality traits and employee voice behaviour: Mediating roles of ethical leadership and work group psychological safety
-
Walumbwa, F.O. and Schaubroeck, J. (2009), “Leader personality traits and employee voice behaviour: mediating roles of ethical leadership and work group psychological safety”, Journal of Applied Psychology, Vol. 94 No. 5, pp. 1275-1286.
-
(2009)
Journal of Applied Psychology
, vol.94
, Issue.5
, pp. 1275-1286
-
-
Walumbwa, F.O.1
Schaubroeck, J.2
-
51
-
-
85047875702
-
Collective mind in organizations: Heedful interrelating on flight decks
-
Weick, K.E. and Roberts, K.H. (1993), “Collective mind in organizations: heedful interrelating on flight decks”, Administrative Science Quarterly, Vol. 38 No. 3, pp. 357-381.
-
(1993)
Administrative Science Quarterly
, vol.38
, Issue.3
, pp. 357-381
-
-
Weick, K.E.1
Roberts, K.H.2
-
52
-
-
33750693345
-
Relationships between climate, processes, and performance in continuous quality improvement groups
-
Wilkens, R. and London, M. (2006), “Relationships between climate, processes, and performance in continuous quality improvement groups”, Journal of Vocational Behaviour, Vol. 69 No. 3, pp. 510-523.
-
(2006)
Journal of Vocational Behaviour
, vol.69
, Issue.3
, pp. 510-523
-
-
Wilkens, R.1
London, M.2
-
53
-
-
0033113133
-
Non-verbal communication in nurse-elderly patient communication
-
Caris-Verhallen, W.M.C.M., Kerkstra, A. and Bensing, J.M. (1999), “Non-verbal communication in nurse-elderly patient communication”, Journal of Advanced Nursing, Vol. 29 Nos 1-2, pp. 808-818.
-
(1999)
Journal of Advanced Nursing
, vol.29
, Issue.1-2
, pp. 808-818
-
-
Caris-Verhallen, W.M.C.M.1
Kerkstra, A.2
Bensing, J.M.3
-
54
-
-
0003413171
-
-
Institute of Medicine, National Academy Press, Washington, DC
-
Institute of Medicine (2000), To Err is Human: Building a Safer Health System, National Academy Press, Washington, DC.
-
(2000)
To Err is Human: Building a Safer Health System
-
-
-
55
-
-
65549088652
-
Professional communication and team collaboration
-
in Hughes, R.G. (Ed.), AHRQ Publication, Rockville, MD
-
O’Daniel, M. and Rosenstein, A.H. (2008), “Professional communication and team collaboration”, in Hughes, R.G. (Ed.), Patient Safety and Quality: An Evidence-Based Handbook for Nurses, AHRQ Publication, Rockville, MD, pp. 1-14.
-
(2008)
Patient Safety and Quality: An Evidence-Based Handbook for Nurses
, pp. 1-14
-
-
O’daniel, M.1
Rosenstein, A.H.2
-
56
-
-
0003743782
-
-
3rd ed., Sage Publications, Thousand Oaks, CA
-
Patton, M.Q. (2002), Qualitative Research and Evaluation Methods, 3rd ed., Sage Publications, Thousand Oaks, CA.
-
(2002)
Qualitative Research and Evaluation Methods
-
-
Patton, M.Q.1
-
57
-
-
84912568645
-
-
Prentice-Hall, New York, NY
-
Ross, R.S. and Ross, M.G. (1982), Relating and Interacting: An Introduction to Interpersonal Communication, Prentice-Hall, New York, NY.
-
(1982)
Relating and Interacting: An Introduction to Interpersonal Communication
-
-
Ross, R.S.1
Ross, M.G.2
|