메뉴 건너뛰기




Volumn 6, Issue 9, 2014, Pages 6049-6069

Sustainable e-governance: The relationship among trust, digital divide, and E-government

Author keywords

Digital divide; Ict; Trust in government

Indexed keywords

DATA SET; GOVERNANCE APPROACH; INFORMATION TECHNOLOGY; METROPOLITAN AREA; STAKEHOLDER; STATE ROLE; SUSTAINABLE DEVELOPMENT; URBAN DEVELOPMENT;

EID: 84907923391     PISSN: None     EISSN: 20711050     Source Type: Journal    
DOI: 10.3390/su6096049     Document Type: Article
Times cited : (47)

References (50)
  • 1
    • 84907926272 scopus 로고    scopus 로고
    • A study on change of e-Government and paradigm based on Gov3.0 through shift of smart society
    • Korean Association for Policy Studies: Seoul, Jeonju, Korea, 13 April 2012 Korea
    • Myeong, S.H.; Hur, C.H. A study on change of e-Government and paradigm based on Gov3.0 through shift of smart society. In Proceedings of the Korean Association for Policy Studies Spring Conference, Jeonju, Korea, 13 April 2012; Korean Association for Policy Studies: Seoul, Korea, 2012; pp. 325-341.
    • (2012) Proceedings of the Korean Association for Policy Studies Spring Conference , pp. 325-341
    • Myeong, S.H.1    Hur, C.H.2
  • 2
    • 77957985335 scopus 로고    scopus 로고
    • Where Trust is High, Crime and Corruption are Low-Since Communism's Fall, Social Trust Has Fallen in Eastern Europe
    • Available online (accessed on 5 April 2014)
    • Wike, R.; Holzwart, K. Where Trust is High, Crime and Corruption are Low-Since Communism's Fall, Social Trust Has Fallen in Eastern Europe. Available online: http://www.pewglobal.org/2008/04/15/where-trust-is-high-crime-and-corruption-are-low/(accessed on 5 April 2014)
    • Wike, R.1    Holzwart, K.2
  • 3
    • 84877334833 scopus 로고    scopus 로고
    • Green management of logistics enterprises and its sustainable performance in Korea
    • Choi, Y. Green management of logistics enterprises and its sustainable performance in Korea. Afr. J. Bus. Manag. 2012, 6, 1475-1482.
    • (2012) Afr. J. Bus. Manag , vol.6 , pp. 1475-1482
    • Choi, Y.1
  • 4
    • 68749112630 scopus 로고    scopus 로고
    • Optimizing risk management for the sustainable performance of the regional innovation system in Korea through metamediation
    • Choi, Y.; Lee, E.Y. Optimizing risk management for the sustainable performance of the regional innovation system in Korea through metamediation. Hum. Ecol. Risk Assess. 2009, 15, 270-280.
    • (2009) Hum. Ecol. Risk Assess , vol.15 , pp. 270-280
    • Choi, Y.1    Lee, E.Y.2
  • 5
    • 33745314475 scopus 로고    scopus 로고
    • The effects of e-government on trust and confidence in government
    • Tolbert, C.J.; Mossberger, K. The effects of e-government on trust and confidence in government. Public Adm. Rev. 2006, 66, 354-369.
    • (2006) Public Adm. Rev , vol.66 , pp. 354-369
    • Tolbert, C.J.1    Mossberger, K.2
  • 6
    • 35048902943 scopus 로고    scopus 로고
    • Can IT help government to restore public trust? Declining public trust and potential prospects of IT in the public sector
    • In Proceedings of the 36th Hawaii, HI, USA, January
    • Moon, M.J. Can IT help government to restore public trust? Declining public trust and potential prospects of IT in the public sector. In Proceedings of the 36th Annual Hawaii International Conference on System Sciences, Hawaii, HI, USA, 6-9 January 2003.
    • (2003) Annual Hawaii International Conference on System Sciences , pp. 6-9
    • Moon, M.J.1
  • 7
    • 25144457211 scopus 로고    scopus 로고
    • Linking citizen satisfaction with e-government and trust in government
    • Welch, E.W.; Hinnant, C.C.; Moon, M.J. Linking citizen satisfaction with e-government and trust in government. J. Public Adm. Res. Theory. 2005, 15, 371-391.
    • (2005) J. Public Adm. Res. Theory. , vol.15 , pp. 371-391
    • Welch, E.W.1    Hinnant, C.C.2    Moon, M.J.3
  • 8
    • 77950776777 scopus 로고    scopus 로고
    • Citizen-government interaction and the Internet: Expectations and accomplishments in contact, quality, and trust
    • McNeal, R.; Hale, K.; Dotterweich, L. Citizen-government interaction and the Internet: Expectations and accomplishments in contact, quality, and trust. J. Inf. Technol. Polit. 2008, 5, 213-229.
    • (2008) J. Inf. Technol. Polit. , vol.5 , pp. 213-229
    • McNeal, R.1    Hale, K.2    Dotterweich, L.3
  • 9
    • 84887091641 scopus 로고    scopus 로고
    • Government websites and social media's influence on government-public relationships
    • Hong, H. Government websites and social media's influence on government-public relationships. Public Relat. Rev. 2013, 39, 346-356.
    • (2013) Public Relat. Rev. , vol.39 , pp. 346-356
    • Hong, H.1
  • 10
    • 79955152336 scopus 로고    scopus 로고
    • Is public trust in government associated with trust in e-government? Soc
    • Horsburgh, S.; Goldfinch, S.; Gauld, R. Is public trust in government associated with trust in e-government? Soc. Sci. Comput. Rev. 2011, 29, 232-241.
    • (2011) Sci. Comput. Rev. , vol.29 , pp. 232-241
    • Horsburgh, S.1    Goldfinch, S.2    Gauld, R.3
  • 11
    • 79953704196 scopus 로고    scopus 로고
    • Misplaced trust? Exploring the structure of the e-government-citizen trust relationship
    • Morgeson, F.V.; vanAmburg, D.; Mithas, S. Misplaced trust? Exploring the structure of the e-government-citizen trust relationship. J. Public Adm. Res. Theory. 2011, 21, 257-283.
    • (2011) J. Public Adm. Res. Theory. , vol.21 , pp. 257-283
    • Morgeson, F.V.1    vanAmburg, D.2    Mithas, S.3
  • 12
    • 84958094942 scopus 로고    scopus 로고
    • Declining relational trust between government and publics, and potential prospects of social media in the government public relations
    • The Public Service: Service Delivery in the Information Age, -St Julian, Malta, September
    • Park, J.; Cho, K. Declining relational trust between government and publics, and potential prospects of social media in the government public relations. In Proceedings of the EGPA Conference 2009-"The Public Service: Service Delivery in the Information Age", St Julian, Malta, 1-4 September 2009.
    • (2009) Proceedings of the EGPA Conference 2009 , pp. 1-4
    • Park, J.1    Cho, K.2
  • 13
    • 33645049001 scopus 로고    scopus 로고
    • Building citizen trust through e-government
    • Parent, M.; Vandebeek, C.A.; Gemino, A.C. Building citizen trust through e-government. Gov. Inf. Q. 2005, 22, 720-736.
    • (2005) Gov. Inf. Q. , vol.22 , pp. 720-736
    • Parent, M.1    Vandebeek, C.A.2    Gemino, A.C.3
  • 14
    • 84860358748 scopus 로고    scopus 로고
    • Using IT to engender trust in government-to-business relationships: the Authorized Economic Operator (AEO) as an example
    • Den Butter, F.A.G.; Liu, J.W.; Tan, Y.-H. Using IT to engender trust in government-to-business relationships: the Authorized Economic Operator (AEO) as an example. Gov. Inf. Q. 2012, 29, 261-274.
    • (2012) Gov. Inf. Q. , vol.29 , pp. 261-274
    • Den Butter, F.A.G.1    Liu, J.W.2    Tan, Y.-H.3
  • 15
    • 84877257567 scopus 로고    scopus 로고
    • Building an e-Government e-trust infrastructure
    • Omari, H.A.; Omari, A.A. Building an e-Government e-trust infrastructure. Am. J. Appl. Sci. 2006, 3, 2122-2130.
    • (2006) Am. J. Appl. Sci. , vol.3 , pp. 2122-2130
    • Omari, H.A.1    Omari, A.A.2
  • 16
    • 66549112612 scopus 로고    scopus 로고
    • Trust and electronic government success An empirical study
    • Teo, T.S.; Srivastava, S.C.; Jiang, L. Trust and electronic government success: An empirical study. JMIS 2003, 25, 99-131.
    • (2003) JMIS , vol.25 , pp. 99-131
    • Teo, T.S.1    Srivastava, S.C.2    Jiang, L.3
  • 20
    • 65949114069 scopus 로고    scopus 로고
    • The impact of the digital divide on e-government use
    • Bélanger, F.; Carter, L. The impact of the digital divide on e-government use. Commun. ACM. 2009, 52, 132-135.
    • (2009) Commun. ACM , vol.52 , pp. 132-135
    • Bélanger, F.1    Carter, L.2
  • 21
    • 34447544550 scopus 로고    scopus 로고
    • The digital vicious cycle: Links between social disadvantage and digital exclusion in rural areas
    • Martyn, W. The digital vicious cycle: Links between social disadvantage and digital exclusion in rural areas. Telecommun. Pol. 2007, 31, 374-388.
    • (2007) Telecommun. Pol. , vol.31 , pp. 374-388
    • Martyn, W.1
  • 22
    • 77958560292 scopus 로고    scopus 로고
    • Reconceptualizing digital social inequality
    • Halford, S.; Savage, M. Reconceptualizing digital social inequality. Inf. Commun. Soc. 2010, 13, 937-955.
    • (2010) Inf. Commun. Soc. , vol.13 , pp. 937-955
    • Halford, S.1    Savage, M.2
  • 23
    • 84867529859 scopus 로고    scopus 로고
    • The impact of ICT development on the global digital divide
    • Doong, S.H.; Ho, S.-C. The impact of ICT development on the global digital divide. Electron. Commer. Res. Appl. 2012, 1, 518-533.
    • (2012) Electron. Commer. Res. Appl. , vol.1 , pp. 518-533
    • Doong, S.H.1    Ho, S.-C.2
  • 24
    • 77949278260 scopus 로고    scopus 로고
    • Differences in digitalization levels: A multivariate analysis studying the global digital divide
    • Billon, M.; Lera-Lopez, F.; Marco, R. Differences in digitalization levels: A multivariate analysis studying the global digital divide. Rev. World Econ. 2010, 146, 39-73.
    • (2010) Rev. World Econ. , vol.146 , pp. 39-73
    • Billon, M.1    Lera-Lopez, F.2    Marco, R.3
  • 25
    • 0037212203 scopus 로고    scopus 로고
    • Digital divide: Determinants and policies with special reference to Asia
    • Quibria, M.G.; Shamsun, A.N.; Tschanh, T.; Reyes-Macasaquit, M. Digital divide: Determinants and policies with special reference to Asia. J. Asian Econ. 2003, 13, 811-825.
    • (2003) J. Asian Econ. , vol.13 , pp. 811-825
    • Quibria, M.G.1    Shamsun, A.N.2    Tschanh, T.3    Reyes-Macasaquit, M.4
  • 26
    • 31044443297 scopus 로고    scopus 로고
    • Mobile phones, the Internet and the institutional environment
    • Andonova, V. Mobile phones, the Internet and the institutional environment. Telecommun. Pol. 2006, 30, 29-45.
    • (2006) Telecommun. Pol. , vol.30 , pp. 29-45
    • Andonova, V.1
  • 27
    • 30744478921 scopus 로고    scopus 로고
    • Explaining the global digital divide: Economic, political and sociological drivers of cross-national Internet use
    • Guillén, M.F.; Suárez, S.L. Explaining the global digital divide: Economic, political and sociological drivers of cross-national Internet use. Soc. Forc. 2006, 84, 681-708.
    • (2006) Soc. Forc. , vol.84 , pp. 681-708
    • Guillén, M.F.1    Suárez, S.L.2
  • 28
    • 22344456890 scopus 로고    scopus 로고
    • Internet diffusion in sub-Saharan Africa: A cross-country analysis
    • Oyelaran-Oyeyinka, B.; Lal, K. Internet diffusion in sub-Saharan Africa: A cross-country analysis. Telecommun. Pol. 2005, 29, 507-527.
    • (2005) Telecommun. Pol. , vol.29 , pp. 507-527
    • Oyelaran-Oyeyinka, B.1    Lal, K.2
  • 29
    • 85044998365 scopus 로고    scopus 로고
    • Digital divide evidence in four rural towns
    • Donnermeyer, J.F.; Hollifield, C.A. Digital divide evidence in four rural towns. IT Soc. 2003, 1, 107-117.
    • (2003) IT Soc , vol.1 , pp. 107-117
    • Donnermeyer, J.F.1    Hollifield, C.A.2
  • 30
    • 33746511630 scopus 로고    scopus 로고
    • Digital divide research, achievements and shortcomings
    • Van Dijk, J.A. Digital divide research, achievements and shortcomings. Poetics 2006, 34, 221-235.
    • (2006) Poetics , vol.34 , pp. 221-235
    • Van Dijk, J.A.1
  • 31
    • 33748989026 scopus 로고    scopus 로고
    • Gaps and bits: Conceptualizing measurements for digital divide/s
    • Barzilai-Nahon, K. Gaps and bits: Conceptualizing measurements for digital divide/s. Inf. Soc. 2006, 22, 269-278.
    • (2006) Inf. Soc. , vol.22 , pp. 269-278
    • Barzilai-Nahon, K.1
  • 32
    • 84965001185 scopus 로고    scopus 로고
    • New stratification perspective on the digital divide: A four-scale analysis model
    • Park, J.Y.; Kwon, Y.M. New stratification perspective on the digital divide: A four-scale analysis model. Int. J. eGov. Netw. 2013, 1, 24-44.
    • (2013) Int. J. eGov. Netw. , vol.1 , pp. 24-44
    • Park, J.Y.1    Kwon, Y.M.2
  • 33
    • 84907937456 scopus 로고    scopus 로고
    • Policy direction and strategies for the policy of digital divide in korea: Focusing on the local information centers
    • Cheonan, Korea, 19-20 April 2002; Korean Public Association for Administration: Seoul, Korea, 2002; Volume
    • Seo, J.W. Policy direction and strategies for the policy of digital divide in korea: Focusing on the local information centers. In Proceedings of the Korean Association for Public Administration Spring Conference, Cheonan, Korea, 19-20 April 2002; Korean Public Association for Administration: Seoul, Korea, 2002; Volume 2002, pp. 213-228.
    • (2002) Proceedings of the Korean Association for Public Administration Spring Conference , pp. 213-228
    • Seo, J.W.1
  • 35
    • 84965903637 scopus 로고
    • The adoption of innovation by smaller local governments: The case of computer technology
    • Brudney, J.; Selden, S. The adoption of innovation by smaller local governments: The case of computer technology. Am. Rev. Public Adm. 1995, 25, 71-86.
    • (1995) Am. Rev. Public Adm. , vol.25 , pp. 71-86
    • Brudney, J.1    Selden, S.2
  • 36
    • 3242677194 scopus 로고    scopus 로고
    • Electronic government at the local level: Progress to date and future issues
    • Holden, S.H.; Norris, D.F.; Fletcher, P.D. Electronic government at the local level: Progress to date and future issues. Public Perform. Manag. Rev. 2003, 26, 1-20.
    • (2003) Public Perform. Manag. Rev. , vol.26 , pp. 1-20
    • Holden, S.H.1    Norris, D.F.2    Fletcher, P.D.3
  • 37
    • 12344253337 scopus 로고    scopus 로고
    • Computing in American city governments
    • International City/County Management Association: Washington, DC, USA
    • Norris, D.F.; Demeter, L.A. Computing in American city governments. In The 1999 Municipal Yearbook; International City/County Management Association: Washington, DC, USA, 1999; pp. 10-19.
    • In The 1999 Municipal Yearbook , vol.1999 , pp. 10-19
    • Norris, D.F.1    Demeter, L.A.2
  • 38
    • 0005848323 scopus 로고    scopus 로고
    • Mainframe and PC computing in American myths and realities
    • Norris, D.F.; Kraemer, K.L. Mainframe and PC computing in American myths and realities. Public Adm. Rev. 1996, 56, 568-576.
    • (1996) Public Adm. Rev. , vol.56 , pp. 568-576
    • Norris, D.F.1    Kraemer, K.L.2
  • 39
    • 12344317788 scopus 로고    scopus 로고
    • Advancing e-government at the grassroots: Tortoise or hare? Public Adm
    • Norris, D.F.; Moon, M.V. Advancing e-government at the grassroots: Tortoise or hare? Public Adm. Rev. 2005, 65, 64-75.
    • (2005) Rev , vol.65 , pp. 64-75
    • Norris, D.F.1    Moon, M.V.2
  • 40
    • 84907931240 scopus 로고    scopus 로고
    • A study on elderly people's behavior for information use: Focusing on the elderly people's perception on information technologies
    • Myeong, S.H.; Lee, B.J. A study on elderly people's behavior for information use: Focusing on the elderly people's perception on information technologies. Korean J. Reg. Inf. Soc. 2010, 13, 23-47.
    • (2010) Korean J. Reg. Inf. Soc. , vol.13 , pp. 23-47
    • Myeong, S.H.1    Lee, B.J.2
  • 41
    • 84907930340 scopus 로고    scopus 로고
    • A Study on the Quality of e-Government Services
    • Ph.D. Dissertation, University of Sunmoon, Asan, Korea
    • Kim, D.S. A Study on the Quality of e-Government Services. Ph.D. Dissertation, University of Sunmoon, Asan, Korea, 2009.
    • (2009)
    • Kim, D.S.1
  • 42
    • 0001312089 scopus 로고
    • SERVQUAL: A multiple-item scale for measuring customer perceptions of service quality
    • Parasuraman, A.; Zeithaml, V.A.; Berry, L.L. SERVQUAL: A multiple-item scale for measuring customer perceptions of service quality. J. Retail. 1988, 64, 12-40.
    • (1988) J. Retail , vol.64 , pp. 12-40
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 43
    • 34250421484 scopus 로고
    • An index of factorial simplicity
    • Kaiser, H.F. An index of factorial simplicity. Psychometrika 1974, 39, 31-36.
    • (1974) Psychometrika , vol.39 , pp. 31-36
    • Kaiser, H.F.1
  • 45
    • 0034413987 scopus 로고    scopus 로고
    • E-Commerce: The role of familiarity and trust
    • Gefen, D. E-Commerce: The role of familiarity and trust. Omega 2000, 28, 725-737.
    • (2000) Omega , vol.28 , pp. 725-737
    • Gefen, D.1
  • 46
    • 84963063075 scopus 로고
    • Trust as a social reality
    • Lewis, J.D.; Weigert, A. Trust as a social reality. Soc. Forc. 1985, 63, 967-985.
    • (1985) Soc. Forc , vol.63 , pp. 967-985
    • Lewis, J.D.1    Weigert, A.2
  • 47
    • 0004265759 scopus 로고
    • John Wiley and Sons: London, UK
    • Luhmann, N. Trust and Power; John Wiley and Sons: London, UK, 1979.
    • (1979) Trust and Power
    • Luhmann, N.1
  • 48


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.